RainSoft of Northern Michigan
105 N Seymour Rd, Flushing, MI 48433
Phone: 810-244-0668
Website: www.rainsoftofnorthernmichigan.com



RainSoft of Northern Michigan - Our Reviews

Overall Rating

5020 star rating
(1018 Reviews)
ReviewBuzz
1683 star rating (341 Reviews)
Better Business Bureau
221 star rating (45 Reviews)
Google
1752 star rating (357 Reviews)
Happy Call
290 star rating (58 Reviews)
Facebook
749 star rating (152 Reviews)
Yellowpages.com
55 star rating (11 Reviews)
Other
40 star rating (8 Reviews)
Yelp
155 star rating (31 Reviews)
Yellow Pages Australia
5 star rating (1 Reviews)
Home Advisor
70 star rating (14 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period RainSoft of Northern Michigan has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Excellent service and quality. Thank you Jason and to all office personnel who answered questions on the spot!
Jessica N., Jason S.
07/21/20
 
He had patience explaining everything in writing due to my deafness. Do appreciate him.
Dale W.
07/21/20
 
Great experience...good company to work with.
Maxine A., Alena B., Kenny D., Dale W.
07/21/20
 
Mr. Dale Wells from RainSoft Of Northern Mi. was very knowledgeable about his product. Funny, patient, and caring about his customer. He didn't sell me more than what I needed. This company has good prices, fast service and the installation techs are great too.
Sarah G., Tyler M., Dale W.
07/14/20
 
I would like to apologize for not remembering the names of the two gentlemen that installed my RO unit and drinking water unit under the sink. They were knowledgeable and explained the units, how they worked and maintenance required. After the install they left no trace they were there. I would like to thank Nathan for testing our water and explaining the ins/outs of the unit, water testing, and lifetime warranty that will follow you if you move. Nathan was extremely knowledgeable with the water tests and made it easy to understand. Maxine was very polite and friendly on the phone when scheduling the install appointment. Great company, outstanding employees and HIGHLY RECOMMENDED.
Maxine A., Nathan D., Micki M., Dan P., Steve S.
07/07/20
 
Their representative was very knowledgeable and friendly. It was more than I wanted to spend on a water system so I went with another company.
Sarah G., Brandon S.
07/06/20
 
They were very understanding and kind. Very perfeshional. They all seemed to like what they were doing. I think highly of them.
Maxine A., Sarah G., Jason S., Nathan D., Steve S.
07/02/20
 
no comment
Andi H., Nathan D.
06/24/20
 
Dale was professional, courteous, knowlegable, helpful and thorough. He did many tests of my water and explained everything he was doing and what the results were. Sarah was friendly and scheduled an appointment expeditiously.
Sarah G., Dale W.
06/24/20
 
Dan P. was wonderful, on time and incredibly fast. Also a very friendly guy and great with our big dog!
Dan P., Maxine A., Krystal S., Sarah G., Brandon S.
06/24/20
 
"no comment"
Krystal S., Tyler M.
06/23/20
 
no comment
Kasey N., Dale W.
05/20/20
 
RainSoft was professional,polite and informative with their demonstration of water improvement. The reps were professional and sincere with bring flexible with scheduling the appointment.
Jessica N., Dale W.
05/15/20
 
This is the Best water system EVER!! The technicians are great and very friendly and helpful.
Kasey N., Tyler M., Steve S.
05/07/20
 
no comment
Krystal S., Tyler M.
05/05/20
 
Tyler was very professional and easy to talk to about concerns with the softener. He was quick to recognize the problem and fix it.
Krystal S., Tyler M.
04/17/20
 
Very informative and excellent customer service. Polite and professional in every way.
Patti S., Dale W.
04/16/20
 
Our water was so very bad, we have struggled and put up with it for over a decade. Our shower was always dark yellow or even a dark brown, On occasion I've had to use CLR in a spray bottle to just clean the shower walls. I believe Dan was a bit surprised by how bad our water was. Dan was great, very professional as well as the co-worker that was with him. Dan went through everything I needed to know plus the installation went very well and it also took a little less time than they first thought. It was a big expense for us but well worth it. We couldn't remember when we had water this good. First time in a very long time, when you step out of the shower, you actually feel clean. Both me and my wife said we should have done this some time ago, even if it meant taking a bank loan. We are so grateful for their service. The fellows replaced a rain soft unit that was 25 years old. I would have liked more tech information in the manuals though. Mostly curious about the number read outs. Good job guys!
Dan P., Krystal S., Tyler M.
04/16/20
 
Nathan was very patient and explained everything. Dan, the installer, went above and beyond explaining everything about the system and answered every question I had. Great guys!
Dan P., Maxine A., Madi N., Nathan D.
04/13/20
 
no comment
Dan P., Kasey N., Nathan D.
04/10/20
 
we are very happy with the service we received from rainsoft we recommend them highly.
Dan P., Krystal S., Steve S.
04/09/20
 
Great time with Dale Wells. He was a very pleasant to talk to and to learn from. Thanks
Patti S., Dale W.
03/20/20
 
Highly recommend for water testing and products!
Patti S., Sarah G., Dale W.
03/20/20
 
The Rainsoft team was amazing.They were prompt, helpful, and really friendly! I switched from Culligan! So very very happy I made this decision! I have water I can drink now! No more killing my beautiful planet with plastic water bottles! Thank you Rainsoft!
Maxine A., Jessica N., Tyler M., Dale W., Steve S.
03/10/20
 
Was a follow up from a free Home Depot water test kit. I was expecting a hard sales pitch to buy some gadget to make my water better. I was pleasantly surprised. The on site technician, Nathan, was polite and courteous. He explained the testing and the results. He suggested how to fix the issues but was not at all pushy. We are still considering options so no feedback on their equipment.
Madi N., Nathan D.
03/10/20
 
Thank u very much, Dale was so helpful and polite.
Dale W.
03/09/20
 
Dan was very professional and fast, he answered all my questions and wasn’t pushy at all just very informative.
Dan P.
03/07/20
 
Nathan, who did our testing was awesome. It was obviously a little sales pitchy, but that's to be expected. We were very impressed and ended up getting multiple things installed. Dan came out and was the main installer. He was wonderful and did a great job. The guy he had with him, it seemed like it was his first day-didn't really seem to pay attention to every detail and wasn't confident or aware of things he should have been. But, overall the whole process was great and we look forward to hopefully having cleaner water! Definitely recommend and have already before install even happened.
Dan P., Maxine A., Sarah G., Jay M., Nathan D.
03/06/20
 
Thanks for the great service. John and Joan Foster
Dan P., Kasey N.
03/06/20
 
Brandon was very informative and personable. We appreciate all the information. Your products are great however, a bigger investment that what we can do.
Patti S., Sarah G., Brandon S.
03/05/20
 
Kenny
Maxine A., Patti S., Kenny D., Brandon S.
03/04/20
 
Our service agent was very knowledgeable and friendly. He was patient with our questions and gave great advice for moving forward. I would recommend him to anyone!
Sarah G., Nathan D.
03/03/20
 
Maxine was great to speak with and she set everything into motion, calling back to secure the best time for my installation while double checking what I really needed comparing it with what was ordered. The professionals that came to my house were funominnal, highly proficient and knowledgeable. They went out of their way to make sure that everything was perfect before they left. I can't wait to see if all the differences I'm looking for come to forrission.
Dan P., Maxine A., Steve S.
03/03/20
 
Well done.
Dan P., Maxine A., Madi N., Nathan D.
02/27/20
 
Nice job
Dan P., Maxine A., Madi N.
02/26/20
 
The staff was very professional and worked around our schedules. Everyone we worked with was very nice and knowledgeable on the products and was sure to inform us of the normal 'faqs' that most people call them about to help save us future phone calls.
Dan P., Maxine A., Patti S., Dale W.
02/24/20
 
I have been very pleased with RainSoft. They kept appointments on time. Dan was very tidy & efficient, explained the workings of the equipment well. The water already “feels” better!
Dan P., Andi H., Jay M.
02/24/20
 
On time and very knowledgeable!
Krystal S., Jason S.
02/22/20
 
Thanks for all your help
Dan P., Krystal S., Patti S.
02/20/20
 
Good customer service, like all the education I got from it.
Patti S., Brandon S.
02/18/20
 
no comment
Patti S., Sarah G., Dale W.
02/18/20
 
Very knowledgeable staff
Patti S., Dale W.
02/16/20
 
Dale Wells, was our water treatment specialist. He was very punctual for our appointment, which was on a Saturday. He was very knowledgeable and answered every question we had. He walked us through the entire process while being very forthcoming and honest. If we do decide to go with a water softener, we will choose RAIN-SOFT....for all the above reasons, as well as, the politeness and no- pressure sales tactics expressed by both patty and dale!
Patti S., Dale W.
02/12/20
 
A great team and was both very polite and nice to us.
Sarah G., Chaz P.
02/12/20
 
no comment
Andi H., Patti S., Nathan D.
02/12/20
 
Dan P. Awesome!
Dan P., Kasey N., Patti S.
02/11/20
 
(no comment)
Dan P., Kasey N., Patti S.
02/11/20
 
good
Kasey N., Kenny D.
02/11/20
 
He did a great job. Did not tell me to buy anything. Told what all was wrong with my water and let me know the different type of things I could install to change the water. I appreciate the knowledge and look forward to buying a couple of them things to dix my water.
Patti S., Chaz P.
02/10/20
 
They were excellent at explaining all of the products and procedures so we could understand everything and the service was outstanding. We have nothing to complain about and are happy with our water. If we need any more service we will gladly call Rain Soft Water Treatment for help.
Maxine A., Madi N., Patti S., Kenny D., Keelie A., Steve S.
02/09/20
 

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