RainSoft of Northern Michigan
105 N Seymour Rd, Flushing, MI 48433
Phone: 810-244-0668
Website: www.rainsoftofnorthernmichigan.com



RainSoft of Northern Michigan - Our Reviews

Overall Rating

5020 star rating
(1018 Reviews)
ReviewBuzz
1683 star rating (341 Reviews)
Better Business Bureau
221 star rating (45 Reviews)
Google
1752 star rating (357 Reviews)
Happy Call
290 star rating (58 Reviews)
Facebook
749 star rating (152 Reviews)
Yellowpages.com
55 star rating (11 Reviews)
Other
40 star rating (8 Reviews)
Yelp
155 star rating (31 Reviews)
Yellow Pages Australia
5 star rating (1 Reviews)
Home Advisor
70 star rating (14 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period RainSoft of Northern Michigan has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


(no comment)
Kasey N., Brandon S.
10/11/18
 
I was very pleased with the service I received. Kacey was very nice and professional! Jason, the technician was on time and told me what needed to be done and what could wait. It's great to work with people that put integrity above the dollars. I would recommend this company.
Brandon S.
10/10/18
 
Well done. So personable, knowledgeable, and efficient.
Maxine A., John C., Jason S.
10/06/18
 
Dan Phalen and his crew are very dedicated in their goal to get you the BEST tasting water you’ve ever had! This is a GREAT COMPANY!
Dan P., Maxine A., Dominic O.
10/01/18
 
Nathan was great! Super experienced and knowledgeable, we learned a great deal from him. Very impressed with him and Rainsoft's products.
Kasey N., Krystal S., Nathan D.
09/28/18
 
Because I did a one star review I want to let everyone know what has happened since. Rainsoft contacted me and set up an appointment to send out 2 of their best guys. Dan and Dominic came and we went over every issue I was having. It all boiled down to my old galvanized plumbing pipes. They offered a very good deal on replacing all of them. Not only did they put the new pecks in, they even moved 2 of them so we would not hit our head on them every time we went down the basement stairs. No more ducking down! Dan and Dominic were amazing!!! They were extremely nice, helpful, professional and did not leave till we went over every single thing. I can actually smell the clean water as my washing machine fills with water and now have good water pressure. I tossed in my dirtiest clothes with no laundry detergent and was pleasantly surprised. The contraption works. I cleaned out all my faucet filters, tub, toilet and toilet tank and won't have to do it again in 3 days. They went above and beyond to set things right and I am so happy. Dan and Dominic... I love you guys!
Dan P.
09/25/18
 
Brandon was very thorough, and the test was quite interesting.
Kasey N., Sandrea H., Brandon S.
09/21/18
 
Awesome group to work with, extremely honest about everything and really patient when asked alot of questions . I would recommend them to anyone . Our installer Dan was quick and thorough and Brandon our water tester was so informative. Thanks guys 5 stars all the way .
Dan P., John C., Brandon S., Steve S.
09/17/18
 
i was very satisfied with my total experience with rainsoft. all their people are courteous and the installer did a good job of explaining the product operation and things i needed to be aware of. this experience reminded me of the good old days when most companies cared about their quality service and customers.
Maxine A., Jason S.
09/15/18
 
(no comment)
Kasey N., Krystal S., Wes M.
09/15/18
 
Very positive experience from the phone call to the service. Dominic was prompt, knew what he was talking about and fixed the problem in no time. I would highly recommend to my family and friends.
Krystal S., Dominic O.
09/01/18
 
(no comment)
Krystal S., Sandrea H., Wes M.
08/29/18
 
Jason was very knowledgeable. We had an older unit given to us, tried to use it to no avail. Called Rain Soft and he came out and went through the unit and it needed a lot if work. Didn't try to convince me to fix it. Told it like it was. Very nice young man, very fair. Explained everything in detail. Would recommend this company.
Maxine A., Krystal S., Jason S.
08/26/18
 
Unbelievable. Dan was honest about our current system and how it was doing a good job for the amount of years it had been in use. I didnt think our water could get better than it was, i was wrong. Since the install of rain the rain soft filter and salt tank, i can feel the difference in my skin after getting out of the shower. If you dont have rain soft, you need to schedule an appointment asap and feel the difference.
Dan P.
08/23/18
 
I used the pro’s at Rain Soft to install a full water system and reverse Osmosis under sink water filtration system. The full Team set timing expectations, followed up with multiple confirmations and delivered as promised. Most impressive was that I wanted there expertise on all things water but had already acquired through my research the ISpring brand of products for my home. They were incredible understanding of the options available in market place all having there pros and cons and moved forward like a pro with the job hired to do. My professional on site water specialist was Dominic or Dom was a real pro, missed no details, was clean and asked about every way possible to maximize the benefits from my purchase. His attitude and smile are things employers dream to acquire… He should one day own the place! On a side note it’s far from inexpensive, but like always you get what you pay for. I absolutely I have no regrets and would recommend the whole Team and request Dom if possible.
Dan P., Maxine A., Kasey N., Dominic O.
08/23/18
 
Lorie G. was the rep that came to my home. She was thorough and passionate about the product she was selling. Very professional!
Kasey N., Jessica N., Lorie G.
08/13/18
 
We were very pleased with Jessica, John, and Dale from Rainsoft. They were very polite and knowledgeable about water quality standards and they have a nice selection of products for your home.
Jessica N., John C., Dale W.
08/13/18
 
Fantastic company..worked with me on price and other issues to get the product...excellent customer service and wonderful explanations of water issues by water tester, sales agent..I would highly recommend this company
Jessica N., John C., Lorie G.
08/09/18
 
Brandon and Wes showed up on time and Beandon did an excellent presentation. It was very thorough and informative. They gave me all the information I need to make my own intelligent decision. Very professional and no pressure!
Jessica N., John C., Brandon S.
08/09/18
 
Dan was excellent. Very polite, very professional, very efficient, and very friendly!
Dan P.
08/06/18
 
Excellent service. Speedy too!
Dan P.
08/05/18
 
Amazing team. They installed it no time.
Dan P., Krystal S., Brandon S.
08/03/18
 
Helpful friendly people with a no pressure attitude.
Krystal S., Sandrea H., Nathan D.
08/03/18
 
(no comment)
Krystal S., Sandrea H., Brandon S.
08/03/18
 
(No Comment)
Kasey N., Brian M.
07/23/18
 
Dominic was great to work with. He did the adjustments, answered our questions and it was done in a very professional manner. He is an asset to your team.
Maxine A., Krystal S., Dominic O.
07/21/18
 
Very professional and informative information.
Krystal S., Brian M.
07/07/18
 
Very friendly , the installation was done quickly and professionally , great product
Dan P., Maxine A., Kasey N., Dominic O., Brian M.
07/07/18
 
Both Brian M., who tested our water and Jason S., who installed the system were polite, knowledgeable and professional. We are very satisfied with the service and system installed.
Kasey N., Sandrea H., Jason S., Brian M.
07/05/18
 
Jason is very knowledgeable and has gone above and beyond expectations to repair our water softener. His communication skills are excellent with helping us to understand our water and our system as well as communicating with us options and next steps. He is right on time to the appointments and an overall great guy! We are so happy we chose Rainsoft Water Treatment!
Maxine A., Krystal S., Jason S.
07/03/18
 
The greatest customer service. And that's hard to find anymore!!!!
Dan P., Jessica N., Krystal S., Tina R.
06/28/18
 
Very satisfied with product.the girls on phone helpful, salesman and installer great .both very good.
Jessica N., Krystal S., Dominic O., Nathan D.
06/26/18
 
We had a wonderful experience. Yes, it is pricy, but you are paying for healthy and clean water for your family. And they have good payment plans for those that need them, like us! I am grateful that we went through this process.
Dan P., Jessica N., Nathan D.
06/25/18
 
Jason was polite and very professional Has all the answers to questions
Kasey N., Krystal S., Jason S.
06/12/18
 
(no cooment)
Kasey N., Dominic O.
06/12/18
 
Nathan made me feel at ease in my home with no pressure to purchase anything. He was very informative with his testing and answered every question I had regarding my water. Steve did the installation and noticed that the water tank was leaking he promptly fixed the issue and made sure everything was working properly before he left.
Jessica N., Nathan D., Steve S.
06/11/18
 
Very happy with product and was very pleased with both Brian and Dominic!! Clean, friendly and very professional
Kasey N., Krystal S., Dominic O., Brian M.
06/09/18
 
(no comment)
Jessica N., Krystal S., Brandon S.
06/08/18
 
Kasey is always so pleasant and efficient when I'm scheduling appointments. Dominic, as a water technician, is one of the nicest young men you could ask for. I am SO PLEASED with the Rain Soft team!
Kasey N., Dominic O.
06/08/18
 
The tech. that came to my home was very friendly and knowledgeable. I would recommend him to all my family and friends.
Jessica N., Krystal S., Dominic O.
06/01/18
 
Lisa K. was great, very informative, friendly and helpful. She didn't pressure to purchase but did help me get my new system. Jason installed in the time frame he said he would and instructed me on how to use it! Love my new system, I can drink my water now.
Jessica N., Jason S., Lisa K.
05/31/18
 
Dale was awesome. Nothing more to say. He knows his stuff and explains everything very well.
Krystal S., John C., Dale W.
05/24/18
 
(No Comment)
Jessica N., Dominic O., Brian M.
05/24/18
 
Dan was very knowledgeable and professional about all the products. After he tested our water he made recommendations on what he found and my questions. We would recommend Dan and Rain Soft
Dan P.
05/22/18
 
Renee was great to work with. She was very knowledgable and easy to communicate with. She went the extra to make things happen on the schedule that I needed. She had great follow up. Dominic was on time with his on-site arrival. He was very helpful and knowledgable and easy to work with.
Renee C., Dominic O.
05/22/18
 
Went to BBB but could not find where to post a review.
Renee C., Dominic O.
05/22/18
 
We had our water tested and the results explained. Great information! The person doing the testing was very knowledgable.
Sandrea H., Brian M.
05/18/18
 
Brandon was very knowledgeable and professional.
Kasey N., Brandon S.
05/15/18
 
The system seems like a good one, rather pricey, but good. The sales/water technician was not high pressure at all, which impressed me. The presentation was informative and the testing interesting. We will at least consider this system.
Kasey N., John C., Lisa K.
05/15/18
 
We were very pleased with Nathan’s presentation of the system as well as answering all our questions. Dominique and Steve came the next day and installed our new system. They were great. Very professional and explained how everything functioned. Everyone we were affiliated with was great. Maxine in the office was great also. We are very pleased
Jessica N., Krystal S., Dominic O., Nathan D., Steve S.
05/12/18
 

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