Cummings Plumbing Heating and Cooling
5141 N Casa Grande Hwy, Tucson, AZ 85743
Phone: 520-293-6900
Website: https://www.cummingsplumbing.com/



Cummings Plumbing Heating and Cooling - Our Reviews

Overall Rating

7316 star rating
(1525 Reviews)
Google
2199 star rating (458 Reviews)
Better Business Bureau
1127 star rating (230 Reviews)
Facebook
758 star rating (156 Reviews)
ReviewBuzz
2999 star rating (630 Reviews)
Judy's Book
233 star rating (51 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Cummings Plumbing Heating and Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


I contacted Cummings Plumbing on Monday morning regarding a major water leak that required the water to be shut off until repairs were completed. They were able to schedule a technician to come out that afternoon. The technician found the problem and was able to shut off water to the affected area while restoring water to the house until the parts required to fix the leak could be ordered and the repair completed. The technician returned the next day to finish the repair. I was so impressed with the service and professionalism of the technician that I have already referred Cummings to my coworkers. Cummings Plumbing has been added to my contact list for plumbing problems not covered by my home warranty.
William P.
03/07/19
 
Pricing is high compared to other plumbing companies, my last quote yesterday was $1000, everything the same.

03/07/19
 
First, everyone dealt with was friendly and competent. Excellent scheduling and promptness. Work completed in a timely manner. However pricing seemed both high and vague (could not get an itemized quote, just a single quote for the simple job). To replace a $15 exterior faucet took less than an hour and cost more than $300. I will be looking for someone that will give itemized billing.
Vincent P., Sue W.
03/07/19
 
Prompt in getting a quote, price was very high compared to other quotes I got. I know they are rate high but not that high.
Jason M.
03/07/19
 
The telephone person was very helpful and ****** was exceptional, friendly, informed.
Jordan M.
03/06/19
 
We recently had two new toilets installed by Kenneth M. with Cummings Plumbing. Kenneth was very professional and did an outstanding job. He took the time to explain everything to my husband. We are very pleased with the results.
Kenneth M.
03/06/19
 
**** was polite, knew what needed to be done and did it. He was on time arriving (actually earlier than had been told orginallyl, however **** called to make sure he could arrive earlier. It was a pleasant experience and should I need work again, I would request that **** be the person to do it.
Juan M.
03/06/19
 
I was completely satisfied with the service. I was impressed by the serviceman who came to estimate the work - William Patterson. He evaluated the problem, gave me a quote and corrected the problem. He was very polite and informative and left the job site clean and neat. Highly recommended.
William P.
03/04/19
 
Vince has good knowledge of plumbing and has helped us through our broken water softener dilemma .
Michael D., Vincent P.
03/03/19
 
**** came out and was professional and informative. Have had many dealing with the office, they too have been refreshing accommodating and appreciative to be of service. Very noticeable in today business world. Now comes the repipe so hopefully they will continue to get high marks.
Jake C.
02/27/19
 
This is an excellent company with fantastic customer service. We were provided superb service by your HVAC Technician. He was very courteous, professional and willingly explained the adjustments he needed to make. He made a recommendation to change our filter more frequently to prevent the same issue in the future. We highly recommend Cummings Plumbing for HVAC and plumbing needs.
Jordan M.
02/27/19
 
We're very prompt and professional Came on a Saturday **** fixed the problem and was efficient Would definitely use Cummings and **** again
Rene F.
02/26/19
 
YOU WILL NEVER HEAR FROM ME AGAIN. YOUR ADVERTISING DOLLARS WILL NOW FALL ON DEAF EARS. (GREEDY). $525 FOR 20 MINUTES.
Kenneth M., Sue W.
02/23/19
 
Vincent did a excellent job and was very courteous and went out of his way to check other things we had going on to make sure that we had no problems. We were in the midst of a sale and moving that day and he was able to get our place and take care of our concerns. We would highly recommend Cummings plumbing and heating
Vincent P.
02/20/19
 
Manny provided excellent service, advising me at each step of the process. He suggested adding riser rings to the outlet side to improve future access, and will prepare a quote for the work to be done in the near future.
Manuel B.
02/18/19
 
Jason came on time and did a wonderful job. Knows what he is doing! Also give me some advice on another plumbing problem which i appreciated.
Jason M.
02/18/19
 
Vincent was very knowledgeable about our problem and had it repaired in a short amount of time. We are looking forward to having him return after a part he ordered is in.
Vincent P., Sue W.
02/16/19
 
Rene arrived at 2p for a 2-4 open window which is appreciated. Quickly assessed my situation. Not good news but not his fault!!!
Rene F.
02/16/19
 
They provided excellent service including describing heating and cooling system options and offering insights and advice.
Jordan M.
02/15/19
 
Technician was very informative. Ask for Juan!!
Juan M., Sue W.
02/15/19
 
Juan provided very excellent and professional service. He was prompt and professional and very knowledgeable. I highly recommend him!
Juan M.
02/14/19
 
Vince, our plumber, is very knowledgable about plumbing problems, what to do about them, and effectively informs the client what the problem is along with his suggested repair. if something does not go the way he thinks it should, he makes it right.
Vincent P.
02/09/19
 
Had what seemed to be a simple issue with bathtub faucet. Other plumbers had no solution. *** came in with a temporary (free) solution and informed me of the complex nature of the issue. He described in full detail and explained in a way I could comprehend. 100% positive experience for a very negative situation.
Theodore P.
02/08/19
 
It is great doing business with such a reliable and well knowledged organization.

02/08/19
 
(no comment)
Jordan M., Sue W.
02/08/19
 
Cummings was on time and reasonably priced. They were easy to work with.
Rene F., Sue W.
02/07/19
 
I had a very pleasent experience with Juan Martinez he was very professional. Thanks
Juan M.
02/06/19
 
Our diswasher installer, Ted, was very professional and completed a complicated install patiently and in a timely manner. He will definitely be our "go-to" Cummings tech for future needs.
Theodore P.
02/05/19
 
Juan was polite and very helpful. He was Knowledgeable and was able to take care of the problem instantaneously. Excellent job. Five star service
Juan M.
02/04/19
 
This company made my project a wonderful stress free experience.They are courteous, and well knowledged in their field. I would highly recommend them to anybody for any type of plumbing needs. They have several experts. Each specializing in certain aspects of plumbing. They definitely know what they’re doing. I rate them
Juan M.
02/04/19
 
Kenneth was on time knowledgeable, neat, fast, and professional, definitely the place to go for plumbing issues in Tucson.
Kenneth W.
02/03/19
 
Juan was a friendly and knowledgable tech.He did his job very well and efficiently.I was very pleased with our new water heater.I would do business again with Cummings Plumbing Heating and Cooling
Juan M.
02/02/19
 
Everything went fine.
Vincent P.
02/01/19
 
(no comment)
Juan M.
01/31/19
 
They were very quick in getting someone out to assess the issue and repair. However, we had questions about the repair that was done and have called twice in as many days and were told twice that the Supervisor (Joseph) would return out call but he hasn’t bothered to call this paying customer back. Seems that once they have your money you are no longer important to them to bother with a call back. Poor customer service once they have your money.
Juan M.
01/31/19
 
I have used Cumming Plumbing for years. The techs are always polite, very competenet, and efficient.
Carlos D.
01/31/19
 
All of their teams were prompt and respectful, as well as thorough and professional. Rene and Raul Hernandez and the crew worked until 8 PM to solve my sewer problem.
Rene F.
01/30/19
 
I have called Cummings Plumbing a number of times over the years, for various household plumbing repairs and water heater replacement. I have always been pleased with their responsiveness, professionalism, the quality of their service, and their post work cleanup. I would recommend them, and intend to call Cummings for my future plumbing service needs.
Vincent P., Sue W.
01/29/19
 
All people were great. You just do not find that much any more
Jason M., Sue W.
01/28/19
 
Excellent work. He was polite, efficient, neat and Knowledgeable. Thank you for sending such a great crew. we will definitely use your services again for any work we need done.
William P.
01/27/19
 
Great work courteous informative tidy and very respectful

01/26/19
 
Great service personable technician thorough followup
Juan M.
01/25/19
 
Vincent was wonderful. He let us know when he was coming,explained everything to us,did a great job and cleaned up perfectly. He is a winner!

01/25/19
 
Vincent was wonderful. Explained everything to us and cleaned up the area., called us first and was on time. We have been with Cummings for years and have always found them excellent. Vincent is a winner and keeper!
Vincent P.
01/24/19
 
polite efficient friendly and knowledgeable
Juan M., Sue W.
01/24/19
 
(No comment)
Jason M.
01/21/19
 
(no comment)
Vincent P.
01/21/19
 
I called Cummings in the morning and a plumber was at my home in just a few hours. Kenneth understood my problem immediately, explained the solution clearly, and very promptly did the job. Terrific service and expert attention. I couldn't be happier.
Kenneth W.
01/21/19
 
My husband and I are very satisfied with the attention and service we received from everyone!! We will definitely be calling Cummings for our heating, cooling, and plumbing needs!

01/21/19
 
Very happy with the attention and quick service we received. Juan did a great job replacing our water heater. He was professional and respectful. Cummings has become our go to people!! Thank you!!
Juan M.
01/19/19
 

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