Anderson Plumbing Heating And Air
1830 John Towers Ave., El Cajon, CA 92020
Phone: 619-866-4996
Website: https://www.andersonplumbingheatingandair.com/



Anderson Plumbing Heating And Air - Our Reviews

Overall Rating

28458 star rating
(5805 Reviews)
Google
3559 star rating (722 Reviews)
ReviewBuzz
15861 star rating (3249 Reviews)
Facebook
2265 star rating (457 Reviews)
Better Business Bureau
2036 star rating (410 Reviews)
Happy Call
15 star rating (3 Reviews)
Yelp
2583 star rating (527 Reviews)
Judy's Book
494 star rating (102 Reviews)
Yellowpages.com
20 star rating (4 Reviews)
Kudzu
5 star rating (1 Reviews)
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1478 star rating (301 Reviews)
Yahoo
107 star rating (22 Reviews)
InsiderPages
25 star rating (5 Reviews)
Citysearch
10 star rating (2 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Anderson Plumbing Heating And Air has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


My thanks to Alex and Andreson Plumbing Heating an Air. On Time and very prfessional !

01/23/14
 
Everyone was friendly, knowledgable, and punctual. They were all good communicators and didn't mind answering my million questions. They completed all the plumbing repairs that were in the contract, then started fixing items that weren't mentioned in the contract at all, just to "leave the job site better than they found it'. I am extremely satisfied with Anderson Plumbing and will be referring them to friends and using them myself in the future.
Bernard B., William C.
01/23/14
 
Ruben was very professional! He called before he initially came to let us know his estimated arrival time, and he came when he said. He explained things very clearly as to why we were having the plumbing difficulties, and he also clearly explained the proposed solution and the costs associated with it. He made all the repairs & changes rapidly and cleanly. I would (and already have) recommended Anderson Plumbing, Heating, and Air to others.
Ruben R.
01/23/14
 
Everyone was friendly, knowledgable, and punctual. They were all good communicators and didn't mind answering my million questions. They completed all the plumbing repairs that were in the contract, then started fixing items that weren't mentioned in the contract at all, just to "leave the job site better than they found it'. I am extremely satisfied with Anderson Plumbing and will be referring them to friends and using them myself in the future.
Brad W., Sabra C.
01/23/14
 
Alex was on time and very professional and polite. He took the time and answered all my questions. I was impressed with the service I received and will definitly use Andreson Plumbing again.
Alex G.
01/23/14
 
Ken was very helpful, explained everything to me, even explained your VIP service as we will most likely need more work in the near future. He was very professional, friendly, and helpful.

01/22/14
 
Anderson Plumbing have very professional and knowledgeable service. George Perez, the technician did a great job. Thanks.
George P.
01/22/14
 
Ken was great, as he explain two ways to do the repair and I agreed with him on which way to go. I hope it will not need you help any time soon; but if I do I will connect you and ask for Ken S. Thanks again!

01/22/14
 
Ken came out and I showed him what I had found, he came up with two ways to repair the leak. We talk about it, and agreed on the repair. He got right on it. Thanks!
Ken S.
01/21/14
 
Technician was a 'class act' from the minute he came to our front door to give us a bid. We chose Anderson just because of him. He did a great job and we are very pleased.
James F.
01/21/14
 
As always, the service from Anderson is impeccable, from the first call we make for appointments to the service person who arrives at the arranged time and proceeds with the work at hand, explaining clearly what he needs to do, then summarizing it all once the work is done, with efficiency and courtesy.
James P., Sabra C.
01/21/14
 
Brad W. performed service on the Cenal Heating and Air Conditioner on my house, including taking care of several code violations that I was not aware of, nor were mentioned by previous technicians during the past 15 years nor disclosed in the Home Inspection performed prior to purchasing this house. Cost was about half of what I had budgeted for, so that was a pleasant surprise, plus I have peace of mind that the system is AOK now.
Brad W.
01/20/14
 
Brad W. @ Anderson Heating & Plumbing, serviced our heater last week. He was very knowledgeable, went right to the problem, based on my description, and solved it. He was very professional while listening to my strange vocalizings when describing the sound the heater fan was making. Thanks Brad, problem solved.
Brad W.
01/20/14
 
Brad W. @ Anderson Heating & Plumbing, serviced our heater last week. He was very knowledgeable, went right to the problem, based on my description, and solved it. He was very professional while listening to my strange vocalizings when describing the sound the heater fan was making. Thanks Brad, problem solved.
Brad W.
01/20/14
 
Great customer service, very courteous and professional. Would definitely use them again and recommend to others.
Chris B.
01/19/14
 
Solid company. Competent technicians with a respect for our property. George P. was here today for a plumbing issue and demonstrated the above without question. Previous experience with us includes installation of air conditioning/heating units.
George P.
01/19/14
 
Great service as always. Appreciate the fact that Ryan was professional, helpful and got the job done with minimal mess. Loyal Anderson Plumbing customer - you can always count on them.
Ryan D.
01/19/14
 
ken found our problem and answered questions about the repair .
Ken S.
01/18/14
 
I have an older home that I trust Anderson with for all my plumbing, heating, issues with

01/17/14
 
Very happy with the plumbing service received and would use again should there be a need. We have found our forever go to. This is a company ran the right way with courteous & knowledgeable staff.

01/17/14
 
My mothers home had a major plumbing job completed on time and exactly when she was told it would be. Each employee we had dealings with, the on-site service technician's as well as the office staff were all polite, knowledgeable and understanding of our needs due to this unforeseen plumbing issue. We would without a doubt, call on Anderson's should the need arise in the future and would recommend them to anyone. Jane from Oceanside, CA
Bernard B., Katie R., Steven P., William C.
01/17/14
 
Ruben was very friendly and explained everything he did so I understood exactly what was going on. If I call for a plumbing issue again, I'll be sure to ask for Ruben!
Ruben R.
01/17/14
 
Very helpful, professional, friendly, and did a great job.
Ken S.
01/17/14
 
The company and the technician George P. were great to deal with, would call them again if I had any problems.

01/17/14
 
George P. did an excellent job, very happy with the work he did.
George P.
01/17/14
 
George, did an excellent job.
George P.
01/17/14
 
Ken Slater was Very helpful and professional. He was able to find the problem and fix it quickly. I would use Anderson Plumbing Heating and Air for my home and business . I have an older home and Ken was able to show me potential troble spots that I need to be aware of..
Ken S.
01/16/14
 
Javier was right on time and very helpful. He examined our ancient heater and made suggestions of how to repair it if we wanted to keep limping along with it. He also gave us an unbelievable quote to install a new system in a different location. We aren't ready to commit yet, but we are confident we'll go with APHA when are.
Javier C.
01/16/14
 
A+ work. Very professional. Recommend Highly!!

01/16/14
 
William, the technician was very competent, courteous and displayed professional ethics that any employer would be very proud of. I highly recommend Anderson Anderson Plumbing Heating and Air.

01/16/14
 
Although we did not get the expected phone call beforehand, luckily George stopped by to effect our needed repair. We had kept our phone line clear all day, and perhaps all trunks were busy. George did a professional job and was pleasant and friendly. We would not hesitate to recommend your company to others in need of plumbing work.
George P.
01/16/14
 
A experience. I had pipe start to leak about 1 month ago. Called Anderson Plumbing and they were able to get someone out to my house quickly. Chris B. fixed the leak and then recommended a whole home filter system to prevent future leaks. I called this week to have the system installed and they still honored the quote given to me from a month ago. Chris came back out to my home and installed the system in a timely and professional manner. The work was top notch. I am very pleased with the whole experience. Recommend Highly!!!
Chris B.
01/16/14
 
We needed our kitchen faucet replaced as well as the angle stops. This is the second time using Anderson Plumbing and have been satisfied with the technician's service, once they arrive on site. We appreciate the thorough explanation of services and the flat fees without hourly labor rate, although the package deals still seemed a bit pricy. Our technician James F. was really awesome. He went out of his way by offering to wait in front of our house, while my husband was stuck in traffic from work. He was very thorough and honest while explaining his work. Very professional, tidy and polite too. However, on both occasions, it was challenging to schedule a prompt appointment and the communication with the office was not very clear. We haven't been completely satisfied with the scheduling and communications, but have been thoroughly satisfied with the technician's work.
James F.
01/15/14
 
Ken did a good job and explained things when I had questions. He answered them so that you could understand what he was doing and why. The work was done pretty quickly even though he had a lot to do. Jose had to come back and finish the job off. Handled everything quickly and professionally, most likely because the company is run by a woman.
Ken S.
01/15/14
 
Alex G. is a shining ambassador for Anderson Plumbing. When a company has such lofty standards it is no wonder they are so esteemed by their customers. Alex is a true pro and handled my plumbing crisis with professional competence, exceptional knowledge, and he provided great value for the price of services. In addition, he is a great listener and provided common sense guidance to assist me in making sound decisions. Thanks, Alex!

01/15/14
 
My experience with Anderson Plumbing, Heating and Air has been excellent. Setting up the appointment was easy, the dispatcher called me to advise when the technician would arrive. The technician arrived on time, completed the work quickly and spent all of the time I needed answering my questions. The customer service representative called later the same day to make sure I was satisfied with the work. I could not be more satisfied.
Javier C., Brandi G., Sabra C.
01/14/14
 
Very impressed that when a problem occurred with the neighbors drain being covered over during my work, you were prompt and efficient getting it fixed. Your taking on his plumber's bills was excellent. Of course, always best if done correctly the first time...but you stepped right up and took responsibility. well done!

01/14/14
 
When you need a plumber, it is usually serious business and expense. Years of plumbing nightmares finally ended when I started using Anderson Plumbing. Alex G. is a great example of why they are the best choice: he was punctual, polite, knowledgeable, well informed about all aspects of plumbing, meticulous in my home, and a great listener. He not only provided me great value for the work I needed, but he provided clear information to help me make difficult choices. When I additionally asked about water filtration systems, he was a wealth of knowledge and left me with literature and common sense recommendations. What a great experience! The last three plumbing problems I had in my old home were repaired by Walter Anderson Plumbing and I won't consider calling anyone else in the future. Thank you Alex! You are an asset to your company and a true professional. Sincerely, Janae Long, homeowner and business owner
Alex G.
01/14/14
 
I was impressed throughout every step of the experience. I filled out an online request for an appointment on Sunday, Monday at 8:30am I received a call to schedule an appointment. during the scheduling I was informed about Anderson Plumbing Co. I felt comfort right away in my selection, My appointment was book the next day. I received a call 1/2 hour before arrival and they were right on time. The tech James was knowledgeable and professional. He discovered the source of leak within 5 min, and completed the faucet replacement in 45min. What a difference Anderson Plumbing was to it larger San Diego competitor. I won't be using Howe Plumbing anymore.
James F.
01/14/14
 
George Perez installed a new garbage disposal for us. I greatly appreciate all of the work he has recently done for us. He always does very high quality work. The new garbage disposal works perfectly and is a big improvement over our old model. George consistently provides outstanding customer service. I trust and value his honesty and integrity. I also want to acknowledge the personnel who handle the scheduling of appointments. They are very friendly and courteous.
George P.
01/14/14
 
I had a video inspection done yesterday by William Chappell. He did an excellent job. He explained the problem very clearly and informed me that the city, to the best of his knowledge, is responsible for the repair. He contacted the city on my behalf. They are coming today to inspect the problem. I was overwhelmed by the honesty of William on behalf of his employer. Someone else not as knowledgeable may have proceed to repair it when it apparently is not my financial responsibility. Thank you William and Anderson Plumbing Heating and Air for your professional ethics.
William C.
01/14/14
 
Our technician, James F. was very professional and answered our questions with ease. He was very patient, thorough and honest when explaining the contract, fees and the work he was going to perform. He exceeded our expectations! This is the second time we have used Anderson Plumbing. We have been pleased with the service, however the only issue we've had is with scheduling. It took us a few days to get an appointment. And when we did get it, there was a communication snafu with the office, but low and behold, James F. came to the rescue and met the scheduled appointment time as planned. He even offered to wait in front of our house, while my husband was stuck in traffic driving home from work. In the end, the experience turned out great.
James F.
01/13/14
 
Our technician, James F. was very professional and answered our questions with ease. He was very patient, thorough and honest when explaining the contract, fees and the work he was going to perform. He exceeded our expectations! This is the second time we have used Anderson Plumbing. We have been pleased with the service, however the only issue we've had is with scheduling. It took us a few days to get an appointment. And when we did get it, there was a communication snafu with the office, but low and behold, James F. came to the rescue and met the scheduled appointment time as planned. He even offered to wait in front of our house, while my husband was stuck in traffic driving home from work. In the end, the experience turned out great.
James F.
01/13/14
 
Parts and Labor are fixed charges - about twice what it would cost if you bought parts at retail and did the labor yourself. However, I don't cut corners with plumbing or electricity - both areas cause lots of damage when things go wrong. If you do the work yourself you void your Home Owners Insurance. Anderson's guarantees their work.

01/13/14
 
Great service from Mike McFarland! He replaced our water heater and two faucets. It's wonderful to take a shower with hot water and great water pressure again. Thanks Anderson!
Mike M.
01/13/14
 
Anderson P.H.A. is friendly and efficient. No "long delays" in making an appointment. The "VIP" membership pays you back many times over with subsequent service calls - - I highly recommend it ! :-)

01/11/14
 
Excellent and professional service. Very pleased that I contacted Anderson Plumbing based on friends' recommendations.

01/11/14
 
George, did a great job, he was very thorough, explained everything well, I was very pleased with the company and the service they provided
George P.
01/10/14
 
I could not have been more pleased with the services performed by Brooks S. of Anderson Plumbing. Very professional. He did exactly what he said he would do, and even more. Pleasant to be around, too.
Brooks S.
01/10/14
 
Great Service from James! Thank you!
James F.
01/10/14
 

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