600 Old County Circle Windsor Locks, CT 06096
Phone: 860-264-1156
Website: www.aiellohomeservices.com
Phone: 860-264-1156
Website: www.aiellohomeservices.com
Aiello Home Services - Our Reviews
Overall Rating
(2561 Reviews)
(402 Reviews)
(1318 Reviews)
(317 Reviews)
(228 Reviews)
(177 Reviews)
(2 Reviews)
(2 Reviews)
(43 Reviews)
(2 Reviews)
(61 Reviews)
(8 Reviews)
(1 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Aiello Home Services has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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(no comment) Peter C. 04/26/17 |
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You guys were there when I needed you.. Easy as 1 2 3 04/26/17 |
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We were lucky to have as our Home Performance Advisers Jason and Justice. They are very professional and polite-----very easy to have in our home. Everything they did was explained in detail to us and they did a great job! Thanks for sending them to us!!!! Five stars! Jason B. 04/25/17 |
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Kyle and Spencer did an energy audit for us - they were very professional and very helpful1 Thanks! Kyle W. 04/24/17 |
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Our air conditioning system was thoroughly checked and cleaned.....including the winter shelter the mice had set up in the outside unit! Sarah B., Ken B. 04/24/17 |
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We have used Aiello for our heating and plumbing needs for many years and are pleased with their service. The entire staff (from the office to the crew) is knowledgeable, courteous, on time, and they always clean up after any work they perform. Matt M., Michael P., Breanna P. 04/24/17 |
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This is the second year that Tom Szostek has come out to do the annual checkup on my air conditioning system. He is knowledgeable, friendly, courteous and efficient. He explains what he is doing and patiently answers my many questions. He suggests ways to make my system better suited to my needs and how to make sure my system continues to operate without problems. Last year I got him by luck of the draw...this year I specifically asked that he be the technician to preform this service - and I will request him next year as well. Lindsey P., Tom S. 04/22/17 |
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Really pleased to get such a quick ( same day) appointment. Extremely satisfied with the work done. However, paying over 1200$ for installing a light, having 3 ceiling lights put in and checking a faulty light was felt to be incredibly expensive. Cindy N., Nick W. 04/19/17 |
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It took 3 visits, but issue was finally resolved. Stephen was very knowledgeable, prompt and courteous. Very pricey though....charged $350 for a part that I found online for under $75. Stephen S. 04/19/17 |
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Ray the technician was excellent. He arrived on time, was very informative and he reviewed with me everything he had done. He also gave me several suggestions to implement to assure the system would continue to function properly. Ray D., Breanna P. 04/19/17 |
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(no comment) Matt M., Breanna P. 04/19/17 |
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Courteous,neat and professional service completed by Aiello today at my home here in West Hartford. Robert Nadile was the right fellow to help me out. Thanks Bob. John D. West Hartford 04/18/17 |
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Plumbing problem...... So I called Aiello and Plumber arrived on time as quoted by Home Office Staff member. Bob Nadile was very neat and professional and we discussed my plumbing problem. He kept me in the loop as he worked on my sink, explaining exactly what he was encountering and I appreciated that. Very good customer service skills to match his plumbing skills. Thanks Bob. Real good job. John D. West Hartford Bob N. 04/18/17 |
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Great service. Thank you very much. 04/18/17 |
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Thank you Stephen, You did provide great service for installation new thermostat in my house-on time, fast and good explanation for how use new staff. Best regards, Michael Stephen S. 04/17/17 |
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We called Aiello to are home to look at and fix are central air system Tom Szostek was the tech that came and he looked and repaired are system and was very friendly and supportive of are situation and did what was need to get use up and running. Also suggested improvements and installed them and went above and beyond to help.... Will defiantly use them again.. Tom S. 04/16/17 |
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We called Aiello to are home to look at and fix are central air system Tom Szostek was the tech that came and he looked and repaired are system and was very friendly and supportive of are situation and did what was need to get use up and running. Also suggested improvements and installed them and went above and beyond to help.... Will defiantly use them again.. Lindsey P., Tom S. 04/16/17 |
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I am so impressed with the professionalism of the Aiello staff. I had the pleasure of working with Cindy and Ken, and I could not have been more pleased. Right a way Cindy made me feel comfortable talking to her about a problem we were have with our furnace. We set up an appointment and Ken arrived on time, which was awesome. He got to work and explained everything to me in terms that I could understand. Thank you, Ken and Cindy for all of your help and concern for my family. Ken B., Cindy N. 04/16/17 |
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See my review of Michael's visit. 04/15/17 |
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Michael Loscialpo arrived exactly on time (an Aiello hallmark). He explained what he would do, the approximate amount of time it would take. He was quite professional and not at all "salesman pushy." He explained the options a d didn't pressure us into a decision. With our experience with Michael and our previous service call, we would definitely recommend Aiello's services. Michael L., Breanna P. 04/15/17 |
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Service Specialists Mike M******* and Tim L**** and their team from Aiello were prompt, courteous, efficient and reliable. They went above and beyond what was expected. Tim L. 04/15/17 |
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(no comment) Orian L., Michael R. 04/14/17 |
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Professional & courteous. New to the area & wonderful experience. Highly recommend. 04/14/17 |
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Jamie D was professional & friendly. He explained everything to me and did a wonderful job. I would not only recommend Aiello but Jamie D specifically to any of my neighbors and acquaintances.
Thank you for a job well done! Jamie D., Lindsey P. 04/14/17 |
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Rick was careful and stuck with the job until he completed it properly. Cindy N., Rick Q. 04/13/17 |
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Tom was very professional and helpful yesterday on our service call. He explained everything in depth and told us how we could keep our furnace and central air unit in top running conditions. He also offered us the service partnership agreement and all other specials Aiello had to offer. Thank you! 04/12/17 |
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Tom was very helpful and gave us great information about how to keep our furnace & central air unit working at top capacity. He also told us about Aiello's service partnership and all other offers Aiello was offering that day. We appreciated his help & guidance! Tom S. 04/12/17 |
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(no comment) Ken B., Brittany G. 04/12/17 |
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My service man Pete was really very professional. He came to the house, went into the bathroom a d I.mediately started work. In a matter of minutes he found the problem and fixed it. He then went into the second bathroom and fixed that problem. He gave me the price before he started the work, had me sign approval before he started the work. In all, he was here less than one hour and had the work completed.
He was very polite and clean.wiped his feet coming I to the house and wiped everything clean when finished.
I am very pleased with Peter and would recommend him for any work. Peter C., Breanna P. 04/10/17 |
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Matt is the ultimate professional,on time neat and a job well done. Thanks Matt M., Lindsey P. 04/08/17 |
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This was a great example for GREAT CUSTOMER SERVICE!!!! This is how all customers should be treated. Kevin A., Matt M., Breanna P. 04/07/17 |
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We have used Aiello for years for various problems with plumbing & electrical. They have always been responsive to our needs & corrected the problem "du jour"!
Matt & Devin came to our house this week to fix a problem we had with the wiring & outlet in our kitchen so that we could have a new dishwasher installed. They arrived during the timeframe they were supposed to arrive & performed the work in a timely fashion.
I've also been pleased with Aiello's customer service staff. Courteous & helpful! Devin G., Breanna P., Matt R. 04/07/17 |
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When you need help fast Aiello delivers. Courteous, knowledgeable staff who takes the time to go over the services that you need. Prices are OK not great. Patrick C., Dan C. 04/05/17 |
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Kind, efficient and explained the plumbing issues in clear terms. Kevin A., Matt M. 04/05/17 |
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Friendly service however way overpriced! 04/04/17 |
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The appointment was made very quickly, the technician arrived on time and the work (replaced a kitchen faucet that had already been purchased) was done quickly and efficiently. The cost was predefined at $480 which seems exorbitant for a little over 30 minutes of work. Dan C., Orian L. 04/03/17 |
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We recently had a problem with our sump pump that required immediate attention. I had seen ads for Aiello and decided to give them a try. I spoke with Brittany G. who understood our needs and was quite helpful and efficient in getting the necessary information. The technician that came to our house, Peter C, was courteous, knowledgeable, efficient and thorough in his understanding and remedying the situation. We are very pleased with the people we interacted with and the work that was performed. Peter C., Brittany G. 04/03/17 |
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Ross, Dan and Keith did an excellent job during our home energy assessment. These three put in a huge amount of work in the short time they were here, gave great service and left lots of advice. Highly recommended. Ross S. 04/02/17 |
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The service was excellent from beginning to the end the consultant and the technician was professional at their job all the staff at Aiello made sure my needs were met even the customer service person I now have heat in my house and I am very very satisfied. Thank you for your services. Jesse and Mike Massetti Mike M. 04/01/17 |
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Extremely happy with the work these guys did. All around great experience Mark M. 03/30/17 |
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The best service ever. Pete was friendly and solved a problem quickly and let me know what was happening through the whole pump replacement. Brittany was very courteous on the phone and let me know exactly when Pete was arriving. I highly recommend this team. Peter C., Brittany G. 03/29/17 |
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Ken Britt is the consummate professional.
Very competent, courteous and looking out for the customer's best interest.
It's a pleasure to deal with him. 03/29/17 |
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Ken Britt has serviced our equipment a number of times.
He takes great pride in doing the job right the first time and is excellent at explaining what needs to be done as well as doing it.
I always feel like I'm in good hands when he's here, and request him when I need service. Ken B. 03/29/17 |
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Terrible experience. Major water issue from my 2nd floor bathroom. They came out, cut a hole in my ceiling, ran the bathtub and toilet, couldn't find the leak and asked for $300. Peter C., Cindy N. 03/29/17 |
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Simply outstanding in every way possible! Matt M., Cindy N. 03/28/17 |
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Was in need of a new central AC and ended up buying both AC and furnace. So far very happy with the furnace, have not used the AC yet. All of the work was done in one day and the crew did a great job cleaning up after the work was done. Aiello Home Services Team. 03/28/17 |
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Ross S. and Dan C did the energy audit on our home recently. They were professional, friendly, knowledgeable and thorough in the work they performed. They increased the energy efficiency in our home over 20% and that will equate to almost 2 months of energy bill savings.
If you are considering this service, I would highly recommend Aiello and in particular Ross and Dan! Dan C., Ross S. 03/28/17 |
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The gentlemen that came to service my furnace were very polite and knowledgeable. They took time to explain things to me and made sure I understood what they were doing and what I needed to have done. Orian L. 03/26/17 |
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Toilet and bath sink. Karlene D., Bob N. 03/25/17 |
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Stephen was very helpful and pleasant. Explained everything and was very willing to answer any questions. Very nice to see how neat and clean he left the area in which he worked also. Booties into the house were appreciated too. Stephen S. 03/23/17 |
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