ABC Chem-Dry
1034 Erie St , Utica, NY 13502
Phone: 315-414-0000
Website: www.abcchemcleaners.com



ABC Chem-Dry - Our Reviews

Overall Rating

1420 star rating
(289 Reviews)
ReviewBuzz
610 star rating (126 Reviews)
Google
444 star rating (89 Reviews)
Better Business Bureau
140 star rating (28 Reviews)
Facebook
151 star rating (31 Reviews)
Yelp
15 star rating (3 Reviews)
Superpages
45 star rating (9 Reviews)
Yahoo
10 star rating (2 Reviews)
Happy Call
5 star rating (1 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period ABC Chem-Dry has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


I've always had great experiences with ABC Chem Dry. Friendly, thorough staff who get the job done right and quickly. Our rugs always look great afterward. We had to get the PURT treatment this time due to pet accidents. It is very expensive but so far the urine smell has stayed away!
Alex D., Bill W.
01/03/17
 
Excellent!! They did an amazing job and went above and beyond. I like the reduced drying time. I couldn't be happier.
Team ABC Chem Dry., Alex D.
12/02/16
 
Excellent service, I will defiantly have them come again! My carpets came out great!
Todd R., Bill W.
11/02/16
 
Excellent service! The men were actually early. Our carpets looked so clean and fresh. They even caught our 'run away " dog! We would not hesitate to recommend ABC Chem Dry.
Todd R., Bill W.
10/12/16
 
Both reps were friendly, and explained things fully. I would recommend them.
Todd R., Bill W.
10/05/16
 
Excellent sales and service. Thanks Kat for coming to meet with me to demonstrate at my store . Excellent results for clean carpets.
Team ABC Chem Dry., Alex D.
10/03/16
 
The two men Bill and Todd worked very well together and did a great job on my carpets! Both were very professional and polite. I would recommend them anytime.
Todd R., Bill W.
09/14/16
 
Called ahead to give me a time that they would arrive to clean carpet. Was right on time and wasted no time getting started. Introduced himself and his associate, went over the paper work, then down to business. Both were very pleasant and when I or my husband asked questions they were quick to answer with a smile. Explained what they were doing and how the tanks in the truck worked. Very interesting. Both worked well together. In no time they were done and the rug was spotless. We had marks from our recliners and we didn't think they would come out, but they did. The carpet looks like new. Very pleased with the workmanship.
Todd R.
08/18/16
 
The men were very courteous and professional. It was a fast easy process and they did not interrupt my work day at all.
Todd R., Bill W.
08/08/16
 
Todd did an excellent job and was very professional.
Team ABC Chem Dry., Todd R.
07/29/16
 
Alex and his partner did a great job were very professional and helpful I would recommend your company to everyone I know.
Team ABC Chem Dry., Alex D.
07/21/16
 
Tea showed up early. Did an excellent job. Even moved furniture. Have used ABC Chem-Dry several times before and always satisfied with their work.
Todd R., Bill W.
07/05/16
 
Bill and Todd were absolutely the very best I've ever had clean my carpets. They were very efficient and did a very thorough job...thank you Bill and Todd for a job well done.
Todd R., Bill W.
06/27/16
 
Todd R. arrived within the scheduled time arrival window, was personable and polite, did a thorough job of addressing the problems I had with my carpet, and was meticulously dedicated to seeing that everything he did was the best possible. It was obvious that he takes pride in the work he does. I was extremely pleased with the service provided by Todd R. I will have no reservations using your services again and will be recommending Chem-Dry and Todd R. to all my friends.
Todd R.
06/18/16
 
Very impressive. Both gentleman were very professional and friendly. Will definitely use ABC Chemdry again. Thank you
Todd R., Bill W.
06/16/16
 
Bill and Todd were great. They tackled a 40yr old white carpet with gusto, and I decided to keep it after all! Plus the other areas of the house they cleaned. It is noticibly cleaner.......I would definitely call them again for a Spring or Fall cleanup!
Todd R., Bill W.
03/30/16
 
Service was great
Alex D., Bill W.
02/18/16
 
I would not hesitate in asking for Bill and/or Todd to return for future cleaning jobs. It is nice to see employees who take pride in their work!

01/08/16
 
I was so pleased with the service provided by Bill and Todd from ABC Chem-Dry. They were very professional and courteous. They did a splendid job with the carpet cleaning, upholstery and area rugs. We liked them so much we had them return and clean additional carpets the following week, right before the Christmas holiday!
Todd R., Bill W.
01/06/16
 
They were awesome and did an amazing job. Very professional and courteous.
Brian L., Todd R.
12/25/15
 
Even though I have only used this company for area rugs and upholstery in the past, today has been a brand new experience and I am certain to be a returning customer. It is a sincere pleasure doing business with these very professional and caring folks. In less than two hours Bill and Todd have brought my home back to new again! The carpets look wonderful and the house smells fresh and clean. They were meticulous in their commitment to make sure that everything was done perfectly. I can't say enough good about this company and their caring staff. I highly recommend their work.
Bill W.
12/18/15
 
Great job guys!

11/26/15
 
Todd and Aaron just left. Carpets and furniture look beautiful. 25 yr old carpets look brand new. Both guys very pleasant and accommodating. Will use ABC Chem Dry in the future (and ask for them) and recommend them to friends and family.
Todd R.
11/16/15
 
This is a well run. professional company. They respond quickly to phone calls, schedule you as quickly as they can and arrive ontime to do the work. Both operators were very good. I would highly recommend.
Team ABC Chem Dry., Alex D.
11/05/15
 
Bill did a great job with our carpets cleaning an disinfecting them, he was great when he came the first time for the consultation and was very professional . Thanks!
Team ABC Chem Dry., Alex D.
10/28/15
 
They arrived a couple minutes early (yay) and were friendly and professional. As usual the process for my house took a half hour. The carpets looked gorgeous when they were done. I just wish that they could use a water extraction system that takes a little more moisture out of the carpets. They felt quite wet.
Team ABC Chem Dry., Bill W.
08/21/15
 
The service provided by ABC Chem-Dry is always top quality. The booking process is fast and convenient, with options to fit any household schedule. I liked the e-mail introducing me to the team before they arrived. It's nice to be able to know who to expect. The team called before the appointment, so I knew exactly when they would be here. The guys worked quickly and efficiently, and afterwards went through the whole area with me for my satisfaction. The people at ABC Chem-Dry are very friendly and I am very satisfied with the result. I have hired them before, will hire them again, and would recommend their work to others.
Team ABC Chem Dry., Todd R.
08/10/15
 
Carpet looks great, especially since it is nearly 30 years old. Took out a lot of set in stains. Would greatly recommend ABC Chem-Dry

08/08/15
 
I needed my lt. blue carpet cleaned in my living room, dining room, and hall way cleaned before out of town visitors. I have had other professional cleaners, have done it myself but not as good as ABC Chem-Dry. My carpet is almost 30 years old and I was surprised at how great it looks now. There is still some stains but absolutely nothing like before. Still a little damp at almost a week but that's ok. A little pricey but that's the result of the product used to break down pet stains. Highly recommend this company.
Team ABC Chem Dry., Bill W.
08/05/15
 
The town of Newport would like to thank Todd and Mickey for the wonderful job you did on our office carpet. They were in bad condition and they look new! Kudos to a great working team!
Todd R.
07/30/15
 
Brian and Miguel successfully treated and minimized some very stubborn stains - we're thrilled with their persistence, work ethic and pleasant attitude and appreciated their complete explanations throughout the process!

07/23/15
 
Still have odor on my big carpet

07/22/15
 
Brian and Miguel did an excellent job cleaning all the carpets. They were especially successful at removing some very persistent dark stains around the perimeter of several light color carpeted rooms and closets. Many thanks to two hard-working, pleasant guys!
Brian L.
07/21/15
 
I have been very satisfied with Todd at ABC Chem-Dry. He arrives when scheduled. The company calls to confirm and then calls to see if service was satisfactory. Todd is very personable and professional. I would definitely have him do our carpet again.
Todd R.
07/15/15
 
The service was good. I liked the two men who came. They were punctual, professional and courteous.The problem was with the price. I was given an estimate of $200 when I called to inquire on carpet cleaning and furniture cleaning. I specified carpet approximately 20x14; a love seat; a recliner; a full size sofa, all with cat spray stains. The carpet area turned out to be 20x9 and the total cost was $484! This survey does not allow enough room to comment further. I was shocked by the difference! We could only afford part of the work to be done. Disappointed to say the least!

07/14/15
 
The technicians were very courteous a n did a great job getting out some serious stains. I'm not sure they moved the furniture in the living room to clean under it. Other than that, I was pleased with the job.
Alex D., Team ABC Chem Dry.
07/09/15
 
did a great job. very happy
Alex D., Team ABC Chem Dry.
07/04/15
 
The team came in and did a great job. took less time then expected. Carpets look and smell great. they explained everything they were going to do prior. thanks
Alex D., Team ABC Chem Dry.
07/04/15
 
fast and efficient. did a great job. carpets look and smell great!

07/04/15
 
Ease of making the appointment, right on time arrival and carpets came out beautiful!

06/29/15
 
Great job!! Carpets came out beautiful..they were right on time, no fuss, no mess....would recommend them highly and will use them again in the future.
Bill W.
06/29/15
 
ABC ChemDry has done my rugs a number of times but I believe that Todd did the best job of all. He was very polite and worked carefully. I will ask for him the next time I have the rug cleaned
Todd R., Team ABC Chem Dry.
06/24/15
 
all ready have

06/24/15
 
Todd and Brian are excellent. The carpet looks new when they finish. I'm impressed with their professionalism. Brenda
Brian L., Todd R.
06/22/15
 
Todd kept a smile on his face throughout his many trips up and down our hill from our parking area to our camp. He worked hard to clean the narrow areas in the bathroom. The living room carpet looks new. I questioned whether to use ABC Chem Dry again after the results of the previous cleaning, I am glad I did!. Thank you Todd for your hard work.
Todd R.
06/16/15
 
Brian and Todd did a super job. They were the BEST!!

06/16/15
 
Ty was very helpful and polite.

06/16/15
 
Brian and Todd did an excellent job in cleaning my carpet and upholstery. I am very pleased with their work and I would highly recommend Chem Dry to everyone.
Brian L., Todd R.
06/15/15
 
We were very happy with the service from the time we picked up the phone to schedule the appointment to the time the guys were walking out the door. Extremely professional.

06/12/15
 
Did a wonderful job on my area rugs. Definitely recommend.
Alex D.
06/08/15
 

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