ABC Chem-Dry
1034 Erie St , Utica, NY 13502
Phone: 315-414-0000
Website: www.abcchemcleaners.com



ABC Chem-Dry - Our Reviews

Overall Rating

1420 star rating
(289 Reviews)
ReviewBuzz
610 star rating (126 Reviews)
Google
444 star rating (89 Reviews)
Better Business Bureau
140 star rating (28 Reviews)
Facebook
151 star rating (31 Reviews)
Yelp
15 star rating (3 Reviews)
Superpages
45 star rating (9 Reviews)
Yahoo
10 star rating (2 Reviews)
Happy Call
5 star rating (1 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period ABC Chem-Dry has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


I was very pleased with the thorough job that the two men from ABC Chem-Dry did on my living room rug. They went beyond what was required. They were also very good with my dogs. I plan on hiring this company again in the near future to clean a rug in a different room. Sarah
Todd R., Bill W.
11/29/17
 
Todd was great with my anxious little dog. Very thorough and polite.
Todd R.
11/15/17
 
Todd and Mick did a fantastic job. My carpets look brand new.Also in the past I was charged for moving furniture and they said they would never do that. They even offer to move the furniture back that I already moved. They were very polite and I hope I get them next time.
Todd R.
11/05/17
 
Todd arrived on time and started right to work. He answered all our questions and made us feel very comfortable. He worked very very hard on our sofa as it is light colored and we have two small dogs. The citrus smell of the products was very refreshing. He cleaned himself right out to the front door entrance. We wouldn't hesitate asking specifically for him when scheduling our next appointment with ABC Chem-Dry.
Todd R.
11/02/17
 
Todd arrived on time and started right to work. He answered all our questions and made us feel very comfortable. He worked very very hard on our sofa as it is light colored and we have two small dogs. The citrus smell of the products was very refreshing. He cleaned himself right out to the front door entrance. We wouldn't hesitate asking specifically for him when scheduling our next appointment with ABC Chem-Dry.
Todd R.
11/02/17
 

Todd R.
10/30/17
 
Bill and Mick were exceptional and very thorough. My carpets look beautiful and brand new. I will always use ABC ChemDry and hopefully will be able to get Bill and Mick to return; they're the best.
Bill W.
10/18/17
 
Todd was a true professional who demonstrated great respect for our home. He showed great care in handling our belongings, and rugs, and was patient and thorough in answering all our questions. He took his time so we never felt rushed. He was personable, congenial, polite and knowledgeable abut his companies products and services. He was terrific with our dogs, which was an added bonus.
Todd R.
10/10/17
 
I was more than happy with my carpets. Todd is awesome and I could not believe how beautiful my carpets looked.
Alex D., Todd R.
10/09/17
 
The j My carpets needed cleaning seeing that they haven't been cleaned in 7 years. The fellows did a great job, concentrating on the heavy stained areas. Very pleased with the job and the fellows performance. Highly recommend to all.
Alex D., Brian L.
10/07/17
 
(no comment)
Alex D.
10/07/17
 
I have my carpets cleaned yearly by ABC ChemDry of Utica, NY. The workers (Bill and Mick) were the best ever. They were thorough, and went above and beyond to please. I will ALWAYS do business with ABC ChemDry and especially with these two workers.
Team ABC Chem Dry., Bill W.
10/06/17
 

Todd R., Bill W.
09/28/17
 
They were so professional and detailed. They gave me 3 precise quotes of services that I could choose from. Very friendly and courteous. They did a fantastic job especially since I was way overdue to have them cleaned the carpets were a mess. They look brand new
Brian L., Todd R.
09/28/17
 
Very helpful with sharing suggestions and giving price quotes. The work was done efficiently and professionally and the outcome was better than expected. Thank you Todd!
Todd R.
09/21/17
 
Good job. Very professional. Explained what he was doing. And Adam "Sparkles" was very polite and good to work with too. I could not find his name in the list.
Todd R.
08/21/17
 
Very careful and informative. Great job.
Todd R.
08/17/17
 
Bill did a great job cleaning two carpets (one wall to wall wool carpet at least 40 years old), as well as a chair. Very detail oriented and made everything look like new.
Bill W.
08/17/17
 
I think he did a good job. But the price was not what they quoted me. I was quoted 137 for two pieces of furniture. It ended up costing me $213 and change. I was not happy about that.
Alex D.
08/14/17
 
Fast, efficient and thoroug
Todd R.
08/11/17
 
The morning of my appointment Todd called to confirm the appointment time. Called again to let me know they were running slightly behind schedule, he didn't want me wasting time waiting around. When they arrived they were personable and efficient. My carpets have years of wear and tear from 4 busy boys (19,16,13 and 7) along with all their friends. Not to mention my large Lab with an oily coat. Carpets looked great and smelled great again! Asked Todds advice for frequency of carpet cleaning- Typicaly yearly but in my case he suggest 6 months! I'll be calling them again! Carpets are bright again! Even the 4 boys noticed!
Todd R.
08/10/17
 
Todd and Adam were on time, on point and really know how to treat a customer as well as their carpets. Totally impressed with the entire experience. They will be coming back to our house yearly !
Todd R.
08/10/17
 
Todd and Adam were so professional, courteous, and respectable. they did such a great job, my rugs look like new. They took their time and were very accomodating.
Team ABC Chem Dry., Todd R.
08/10/17
 
My husband and I couldn't be happier for the way our carpet looked and felt after Todd cleaned it. Todd was so friendly and sincerely interested in pleasing us. We had and extremely bad high traffic area we had tried to shampoo out many times and never were really satisfied and it always came back within a short time. We were thinking we would have to spend a large amount and buy new carpet if the ChemDry treatment did not work. It worked!!! Todd saved us a big expense. He had had a very bad day with his truck breaking down, having no help for the day and running late due to the breakdown, and it was a very hot day. In spite of all this, he took his time and could not have been more courteous. He had called and said he would be running late and our original time was between 2:30 and 4:00 so we went out and decided that if we were back by 4:00 we would not miss him. Well he came at 3:30 and even though we were not there he sat in his truck for half an hour. We arrived home at 4:05 and just missed him. We had new furniture coming the next day and really needed it done that day. He did return and couldn't have been nicer about it. I would highly recommend Chem-Dry and Todd to everyone. They are the BEST! Sue Harrington
Todd R.
07/26/17
 
Todd and Adam did a great job. The carpet looked and smelled better than ever. I am concerned that the carpet is very wet as it was badly stained. I hope it looks as fabulous when dry.
Team ABC Chem Dry., Todd R.
07/18/17
 
Todd and Mick were great! Todd explained the process thoroughly and presented all options. They were curtious and friendly. My floors came out better than I expected. I couldn't be happier and will be calling upone ABC Chen Dry in the future.
Todd R.
07/03/17
 
(no comment)
Team ABC Chem Dry., Alex D.
07/01/17
 
Yesterday Todd cleaned my mom's carpets they looked like brand new after and smelled great! He was courteous explaining everything he was doing. I highly recommend this company. Two of my mom's caregivers also ABC and Todd did their work. Thanks Todd for everything you did and my mom's carpets smell great !!
Todd R.
06/28/17
 
Rugs that were old finally so clean & fresh
Team ABC Chem Dry., Alex D.
06/27/17
 
(no comment)
Team ABC Chem Dry., Alex D.
06/24/17
 
(no comment)
Team ABC Chem Dry., Bill W.
06/23/17
 
Excellent job. Carpets look great. Professional staff.
Team ABC Chem Dry., Alex D.
06/15/17
 
Todd and Mick were the service techs that came to clean my carpet today. They were awesome! Very very polite and accommodating. There should be more workers like them in the world. The job they did on my carpet was superb!
Todd R.
06/12/17
 
ABC Chem-dry is a wonderfully professional company! They are timely and courteous. Todd was our technician that worked extremely hard and spent extra time where needed. I will use them again in the future as we own a very nice apartment complex and highly recommend the company for all your carpet cleaning needs!
Todd R.
06/05/17
 
Todd and Mick did great work and were very friendly. My furniture looked brand new when they were done.
Todd R.
05/30/17
 
Todd and Mick did great work and were very friendly. My furniture looked brand new when they were done.
Todd R.
05/30/17
 
Todd and Mick called 20 minutes before they were scheduled to arrive to say they were on their way. When they arrived, they were very friendly, informative, and got right to work. I appreciated all their help and knowledge... and they assured me that if I have any concerns with the work completed, I can call and they will return to make sure everything meets my satisfaction. I have used their company many times in the past... and one year tried a different company that a friend recommended... I was so disappointed with the other company and their poor attitude. Todd and Mick make a great team... they assessed the work that needed to be done, completed same, and left promptly upon completion. I am certain my husband and I will use their company again... especially this team!!!
Todd R.
05/25/17
 
ABC Chem- Dry called before they arrived and they were actually earlier than scheduled!! They actually vacuum for you and Alex told me not to even worry about vacuuming myself! Amazing! Also, they explained everything that they were doing, moved furniture and were here and wrapping up quickly and efficiently! The carpets look great!! Two thumbs up to Chem-Dry..professional and do a superb job!!
Alex D.
05/24/17
 
Todd and Bill were the best! The carpet was very dirty and is now very clean! I would recommend these two and this is the best the carpet has ever been cleaned! I highly endorse!
Todd R., Bill W.
05/22/17
 
The ABC Chem-Dry team of Alex and Todd were prompt, professional, and careful. Their work was superior to the last agency we used, and we will use them again. Very pleased.
Team ABC Chem Dry., Bill W.
05/18/17
 
The ABC Chem-Dry team of Alex and Todd were prompt, professional, and careful. Their work was superior to the last agency we used, and we will use them again. Very pleased.
Alex D., Todd R.
05/17/17
 
ABC Chem Dry is the best of the best! Very fair pricing, professional, and miracle workers. A very old carpet with a history of bad animal stains was not a challenge for them. Thank you, Todd, for recommending the sanitizer. We can live and breathe easier now thanks to you!
Todd R.
05/14/17
 
Bill and Austin simply did a great job. I just never expected to see the kind of results that they achieved when they cleaned the carpet. I couldn't be more happy with their work.
Team ABC Chem Dry., Bill W.
05/12/17
 
Todd and Bill were very genuine, friendly and professional. Our house is fairly big and with pets and they made sure we settled on the right plan for our budget and they worked hard to do the job right. As a matter of fact, we had to coax them to take a lunch break...How often do you see that?
Todd R., Bill W.
05/09/17
 
(no comment)
Alex D.
05/08/17
 
(no comment)
Team ABC Chem Dry., Alex D.
05/08/17
 
Bill W was on time & ready to work immediately. Great job!!
Team ABC Chem Dry., Bill W.
05/07/17
 
Another good experience with Chem-dry. Alex and Chris were polite,professional and did a great job cleaning my couch,rug and a chair. Choose ABC Chem dry,you won't regret it.
Alex D.
05/06/17
 
Will be having ABC Chem-dry do my carpets from now on! They were fast and did an amazing job! See you next year
Alex D.
05/05/17
 
I had Bill and Alex from ABC Chem-Dry clean my living room carpet, and while they were here they gave me a quote for my two couches and chair, so I had them clean those as well. I have had my carpet cleaned before from another company, but I was very impressed with the quality of work and professionalism of these two gentlemen and ABC Chem-Dry, and will definitely use their servers from now on. They spent about two hours and were very detailed, making sure to clean every inch of the carpet and furniture. My furniture almost looks brand new after this! They were very friendly to my golden retriever as well. When I called to make my appointment they assured me that what they use to clean the carpets is completely safe for pets and children, which was important to me with a 3 year old and 5 month old at home. They told me that everything they use is green certified, and is actually rated safe for human consumption. I would recommend ABC Chem-Dry to anyone needing their carpets or furniture cleaned. It was well worth the cost. Thank you guys!
Alex D., Bill W.
04/13/17
 

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