ABC Chem-Dry
1034 Erie St , Utica, NY 13502
Phone: 315-414-0000
Website: www.abcchemcleaners.com



ABC Chem-Dry - Our Reviews

Overall Rating

1420 star rating
(289 Reviews)
ReviewBuzz
610 star rating (126 Reviews)
Google
444 star rating (89 Reviews)
Better Business Bureau
140 star rating (28 Reviews)
Facebook
151 star rating (31 Reviews)
Yelp
15 star rating (3 Reviews)
Superpages
45 star rating (9 Reviews)
Yahoo
10 star rating (2 Reviews)
Happy Call
5 star rating (1 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period ABC Chem-Dry has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Prompt, polite, helpful with information sharing related to the cleaning job at hand. Alex did a great job. We are thoroughly pleased with his work.
Alex D.
09/12/18
 
Alex cleaned our carpets and did a Great job. They look like new
Team ABC Chem Dry.
09/11/18
 
Very satisfied
Bill W.
08/30/18
 
the job was done very well cleaning my rugs with no mess and the rugs dried within a few hours. the price was reasonable for what was done.the rugs look like new again
Alex D., Brian L.
08/30/18
 
I like the fact that before the date of my service I received an email with a picture of who would be arriving to my home. Bill called ahead of time as he was running a bit earlier which was fine. I thought he did a fabulous job. He did explain extra add-ons to my current service and I didn't feel pressured one bit to pay for those additional services. I thought the price was fair for what I had done and I definitely feel I will refer to ABC Chem-Dry in the future.
Bill W.
08/29/18
 
Alex and Todd just finished cleaning my carpet and area rug and they look like brand new! The area rug was under the kitchen table and I had considered getting a new but no need. The guys were friendly and accomodating on this 90 degree day. They came a little earlier but called ahead to check if it was okay. I will definitely call Chem-Dry in Utica NY again.
Todd R.
08/28/18
 
ABC Chem-Dry was excellent!! They fit me in on Day I needed ...called ahead and was able to arrive early which worked out perfect for me. Alex did an excellent job and carpet looked like new when he left! Will call them again!!
Alex D.
08/24/18
 
Great job. Brought our carpeting back to looking like new Bill was friendly and efficient. Took a little longer to dry but it was very humid that day Our house smells fresh again and not like our dog
Bill W.
08/22/18
 
very professional. Did a good job. Would call again!!
Team ABC Chem Dry., Todd R.
08/21/18
 
Alex was very prompt, courteous, did the job in a timely manner, was very informative and a job well done.
Alex D.
08/21/18
 
The Quote Experience was good. Very knowledgeable and up front no games
Team ABC Chem Dry., Todd R.
08/15/18
 
This is a great service! Todd was my Service Pro and he did an awesome job! He was very thorough in exolainiex all the options and his they benefit me and was patient with my kids who had a million questions and my dogs who were nervous and protective! He was very friendly and did an amazing job on the carepts! Thank Todd for all your hard work!
Todd R.
08/12/18
 
Todd R did a great job very professional and courteous. 2nd time using ABC Chem Dry, will use again.
Todd R.
08/11/18
 
I've used ABC Chem-Dry several times over the past few years. Bill does a beautiful job. He's conscientious and leaves my carpets and recliner looking new. I wouldn't hesitate to recommend him/ABC. Quality work.
Team ABC Chem Dry., Bill W.
08/11/18
 
Had a great experience with this business. Confirmed the appointment via e-mail. Called with the exact time they would arrive. Did a great job cleaning carpets and a chair and got all the stains out. Decent price. We did the pet treatment to take care of odors ... and it seems to be working! I would recommend this company.
Team ABC Chem Dry., Alex D.
08/06/18
 
Could not connect to FB to post review
Todd R.
08/03/18
 
We had Todd clean our boat carpets. What an awesome job and Todd was incredible and worked with us and worked really hard to get some bad spots cleaned out! Great guy! Will call back to get our home done by him also! Thanks, Todd!!
Todd R.
08/03/18
 
both service people were on time and professional did a great job cleaning my carpet did think it was odd that they did cover there shoes while cleaning the carpet also once they put machine back in van they left my kitchen floor wet and dirty..so had to wash my floor
Team ABC Chem Dry., Alex D.
07/30/18
 
Awesome service, very personable and worked with us on helping us with our boat carpet. Great job done, actually amazing! Thanks Todd!! We will definitely use you again! Will call you for help with our house!!!
Todd R.
07/28/18
 
Very professional and efficient. Carpets look great!
Team ABC Chem Dry., Alex D.
07/23/18
 
Excellent service provided by the entire team. Setting appointment and getting quotes was a breeze. Todd was fantastic! Very professional, efficient, friendly, and respectful of our home and furniture. Would absolutely recommend them.
Todd R.
07/18/18
 
ABC Chem-Dry did a great job cleaning a very dirty, old carpet--highly recommended! Great customer service, too!
Team ABC Chem Dry., Bill W.
07/17/18
 
Alex from ABC Chem-dry in Utica was wonderful. He was on time, introduced himself and dressed professionally. He explained the processes completely. My rugs look FABULOUS!!!!!
Alex D.
07/12/18
 
Alex did a wonderful job. Very professional. And also very nice!
Alex D.
07/03/18
 
Alex and Miguel were very professional and did an excellent job !!!! I would recommend them to anyone.
Alex D.
06/29/18
 
Very professional and informative
Todd R.
06/24/18
 
Both Todd and his assistant Mick were on time, very pleasant to work with and professional. I showed them two stains, they found a third and immediately went to work. Stains are gone, carpet looks amazing and I am very satisfied. 45 minutes and price was very reasonable, included a stain repellant.
Todd R.
06/22/18
 
Great job
Todd R.
06/21/18
 
superb
Team ABC Chem Dry., Todd R.
06/20/18
 
I have a dog and have been using Chem Dry for over 15 years. It's the best for carpet cleaning. Alex does a wonderful job and I request him each and every time.
Alex D.
06/01/18
 
Todd from ABC Chem-Dry was very knowledgeable and explained the value packages to me when he first arrived and after examining the carpet with his blue light and glasses for pet stains. We had a very sick dog that left a huge amount of stains on our carpet. We thought we would have to replace the carpet even after the carpets were cleaned. When Todd finished with PURT and carpet cleaning ; our carpet looked like new. We are so happy with the results. Thank you Chem-Dry! Thank you Todd for all of your hard work! Todd was very respectful and courteous. He has a very pleasant demeanor and made me feel very comfortable. He even gave me a price quote for having our leather furniture cleaned and did not make me feel rushed considering his very busy schedule for the day. He left making me feel like a valued customer. Todd gets a gold star ABC Chem-Dry!
Todd R.
06/01/18
 
Alex from ABC ChemDry was very knowledgeable and helpful in cleaning the carpet in our new house. Went through with a black light to find anything hidden from sight as well. I will definitely call ABC ChemDry in the future!
Alex D.
05/31/18
 
Todd and Mick were very informative and worked quickly and well together. They answered all our questions and explained additional services available to us well. We feel the services rendered were well worth the price, the rug looks great and dried as promised. The results coupled with the positive and joyful attitudes of both Todd and Mick makes a five star recommendation easy to make.
Todd R.
05/26/18
 
Todd and Mick were Awesome!!!! Very professional,friendly,courteous and Great Teamwork!!! Carpets look great for being as old as they are...Great job guys!!!
Todd R.
05/25/18
 
On time and did a very good job cleaning three couches and one rug and did a beautiful job of cleaning
Team ABC Chem Dry.
05/21/18
 
I have used Chem-Dry of Utica to clean my rugs. Todd was on time, courteous, and helpful in placing the rugs and furniture to my satisfaction. I will request him for future service.
Todd R.
05/21/18
 
We have had different carpet cleaners in the past, none compare to the job ABC Chem-Dry has done. Our technician, Todd, was very efficient, polite and knowledgeable in his field. He worked in a timely manner and answered all of our questions. Todd is also very personable, with great communication skills, and that is very important when working with the public. We are very pleased with our cleaned and restored carpet. Thanks, Jim & Patty
Todd R.
05/18/18
 
Todd and Mick from ABC Chem-Dry delivered expert timely service. Both gentlemen were professional, courteous and diligent. They did a splendid job.
Todd R.
05/17/18
 
DID A WONDERFUL JOB ON MY CARPET AND FURNITURE....
Alex D.
05/16/18
 
(no comment)
Todd R., Bill W.
05/07/18
 
The serviceman arrived on time. He was thorough and efficient. We were really pleased & will ABC again.
Alex D.
05/04/18
 
The service from ABC Chem was extremely good; the carpets are now clean and spot free with no unpleasant chemical odor with fast drying.
Alex D., Bill W.
05/01/18
 
A job well done!
Alex D., Bill W.
04/23/18
 
Alex did a great job!!! He was very nice , answered all my questions and did a great job!!! I would definitely use this company again!!!
Alex D.
04/20/18
 
Bill W. Did a great job. I had just completed a reno and had saw dust and plaster dust throughout my house. My carpets look and smell fresh and clean. I would definitely recommend ABC Chem Dry
Bill W.
01/16/18
 
Bill and Brian were very friendly. High traffic area still some staining but much improved.
Brian L., Bill W.
01/09/18
 
Before I brought my car into ABC Chem-Dry, it was completely unbearable to drive... I'd highly recommend them. They did a wonderful job getting a mystery spill out of the carpets after a mishap I had, and went above and beyond in customer service at their shop on Lafayette in Utica. I'm so happy I made the right choice and called them. There's not even a trace of the scent there was before, it's like it never happened - I'm truly grateful!
Team ABC Chem Dry.
12/22/17
 
Bill did a very nice job taking care of specific spots on our slate floor. He spent a good amount of time cleaning and sealing our floors. They look great.
Bill W.
12/14/17
 
Dependable. Professional. Detail oriented. Hard workers. Time efficient. My old carpets were made clean and fresh smelling today. What a great feeling to have them feel fresh and be stain and odor free. Alex and Miquel (Mick) worked so hard. I've been a customer of ABC Chem Dry for decades and keep coming back. Being a happy customer tends to make that happen. Thanks again, Alex and Miquel. Your hard work is appreciated.
Team ABC Chem Dry., Alex D.
12/05/17
 
Alex and Miquel (Mick) did an amazing job. Huge coffee stain , soda stain and a lot of traffic dirt in the living room and den. Watching the guys work, it was easy to see they had this down and worked together as a good team. I've had ABC Chem Dry clean my carpets at least 2 decades if not every year, every other. Wouldn't go anywhere else. Again, a thanks to Alex and Miquel. They went the extra mile , really working to make my place look and smell great!
Team ABC Chem Dry.
12/05/17
 

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