ABC Chem-Dry
1034 Erie St , Utica, NY 13502
Phone: 315-414-0000
Website: www.abcchemcleaners.com



ABC Chem-Dry - Our Reviews

Overall Rating

1420 star rating
(289 Reviews)
ReviewBuzz
610 star rating (126 Reviews)
Google
444 star rating (89 Reviews)
Better Business Bureau
140 star rating (28 Reviews)
Facebook
151 star rating (31 Reviews)
Yelp
15 star rating (3 Reviews)
Superpages
45 star rating (9 Reviews)
Yahoo
10 star rating (2 Reviews)
Happy Call
5 star rating (1 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period ABC Chem-Dry has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Joel and Todd were careful, conscientious and fast. They were polite and considerate. They did an excellent job.
Team ABC Chem Dry.
09/17/22
 
Bill and Joel provided excellent service cleaning our office carpets. We tend to have our carpets cleaned every 6 months and will absolutely request them in the future.
Bill W.
06/21/22
 
I have been using your service for my carpets for years!! And also my sisters! I refer you to so many people! Recently I Referred you to a single mother trying to get her house ready for family out of town coming for graduation weekend! She was working OT for the extra money to get her carpets done because I raves about your service! She waited until this week so they look the best! After over an hour late the men on the phone were “lost”, and very rude to her!! Blaming the people at abc chem dry who the made the appt for 830am… bc she had other appts set up for 130am and beyond! Trust me I’ll never use your service and I’m done referring people to you! She has yet to hear from Any manager and/or owner if abc chemdry!
Team ABC Chem Dry.
06/20/22
 
I have four large smelly dogs and ABC chem dry did an outstanding job with the staining and smell. The guys were very professional and they were able to come earlier than the appointment. Great job
Bill W.
05/27/22
 
I don’t see Tommy listed above. He and other guy (?) were on time and got started right away. The carpets do look a lot better except one spot by entry door which may be impossible to get rid of- I’m sure the carpet is pretty old. I left after they were done and came back two hours later…carpet areas done were still wet.. left again- came back another 2 hours later and still not dry…. I can’t put my furniture back because I don’t want mold or mildew to form …. why are they still wet after 5 hours? I turned up my heat to see if that would dry them faster. I tried calling company but already closed and couldn’t leave a mssg- called Tommy’s number and wasn’t available to answer.. I’m trying to live with furniture piled everywhere… it’s very incon- venient.. happy with the clean rugs but, otherwise.. not so much..
Team ABC Chem Dry.
03/24/22
 
Todd and Manuel did a fantastic job. Not only did they do a fantastic job, but they were also very professional and very nice guys. They were running a little late and took the time to contact me to inform and to relay an arrival time. Very seldom done with other service businesses and very much appreciated. In the future whenever I call for services I will definitely request them. Todd also informed me of other services that I was unaware of to brighten up grout etc. Thanks again very happy!
Team ABC Chem Dry.
10/25/21
 
Very professional and courteous..came in,did there job and left.. worked on a couple bad stains and so appreciated all they did..very reasonable.. Thanks again Bill and Jim
Team ABC Chem Dry., Bill W.
08/26/21
 
Todd and Mickey just left and did a fantastic job. Not only did they do a fantastic job, they were very professional and the very nice guys. In the future whenever I call for services I will definitely request them and if not available I'll wait until they are. Thanks again Todd and Mickey, very happy!
Todd R.
08/26/21
 
Arrived on time, friendly service, carpets looked great when they were finished, reasonably priced-what more could you ask for?! The guys also cleaned a couple small mats in our lobby at no extra charge which we appreciated too.
Todd R.
08/25/21
 
Done a very good job carpet looks brand new
Team ABC Chem Dry.
08/20/21
 
Very happy with Todd and Micky’s respect for my home along with explaining everything about the services I paid them to do. Carpets look new and fresh again. Recommend them and ABC Chem Dry 100%.
Todd R.
07/28/21
 
Todd and Mickey arrived at my home at the appointed time to clean my carpets. I highly recommend them for carpet cleaning. They were professional and did an outstanding job!!
Todd R.
07/16/21
 
Todd and Micky were knowledgeable and efficient. We were very happy with their service. Our carpets have never looked better!
Todd R.
07/08/21
 
Tile looks great! Really got the grout clean.
Todd R.
07/08/21
 
Great service on short notice. Thank you Todd and Micky.
Todd R.
07/07/21
 
Todd and Micky were professional, knowledgeable, and very friendly along with respectful of their clients and each other. We had a white couch and chair cleaned. The price ended up lower than I was quoted. The dry time was just a couple of hours and they turned out beautifully. I would recommend ABC Che-Dry company without hesitation.
Todd R.
07/01/21
 
Todd and Micky arrived promptly as scheduled. They were personable and efficient. When finished my 25 year old off-white wall to wall carpet throughout the house looked brand new again. I was amazed at the difference. I would highly recommend them to anyone.
Team ABC Chem Dry., Todd R.
06/24/21
 
Tod and Mick my carpets are just like new they got stains out and such Gentlemen, they are the greates and work so hard.
Team ABC Chem Dry., Todd R., Bill W.
06/24/21
 
Joey gave us excellent service. He worked diligently to remove stains, and excess soiling. He cleaned 3 bedroom carpets, and they now look new.
Joey K.
06/22/21
 
Todd has been to our home twice in the last few months, and has given us excellent service. He has worked with his partners, first Joey, then Miquel to be persistent in removing tough carpet stains, and in bringing old carpets back to life. He also cleaned our floor tile, and left it looking new. we are very grateful for his dedicated work.
Todd R.
06/22/21
 
no comment
Team ABC Chem Dry., Bill W.
06/15/21
 
Arrived on time - got to work and did a fine job - I have used this service for over 25 years and have been satisfied every time
Joey K.
04/08/21
 
The Carpet Technician Joey K. did an excellent job on all of the carpets.
Joey K.
03/29/21
 
Joey was informative and did a good job explaining the process. Will be contacting ABC to setup service!
Joey K.
03/08/21
 
Todd was the technician who cleaned our carpet. He was professional, friendly and very understanding of our barking dog. He arrived on time, went over the paperwork and got to work. He answered any questions that I had and did a fantastic job. When I have my carpet done again I will use Chem Dry and I will ask for Todd.
Todd R.
12/14/20
 
Bill and his partner did a great job. I have told other family members to consider using your service.
Team ABC Chem Dry., Bill W.
11/19/20
 
Todd and his partner arrived on time, were very friendly as well as professional. They did good work & I would hire again.
Todd R.
11/18/20
 
Todd & Mickey did a thorough and wonderful job on stair case and carpets. It looks and smells brand new. I highly recommend this service!
Todd R.
11/12/20
 
ABCchem dry is always easy to schedule, prompt, and neat. I had one carpet that did not come as clean as it usually does, so they did come back to touch it up. They were there less than 10 minutes and the carpet did not get any cleaner. I was quite disappointed in the second effort, like they were not pleased to return. I never had this experience before. I am probably going to replace the carpet with a hard surface in the future. The cost of three cleanings would pay for a replacement.
Team ABC Chem Dry., Bill W.
11/09/20
 
Did a super job cleaning my tile floors. Technicians were professional and courteous.
Team ABC Chem Dry., Bill W.
10/28/20
 
Joey did a great job cleaning my couch and chairs. Very thorough and efficient. Highly recommended.
Todd R.
10/21/20
 
Joey and Todd we’re very professional and did a beautiful job on my rug .
Todd R.
10/21/20
 
Todd and Joey were amazing. Job well done. Will use this service again. Thank you .
Todd R.
10/17/20
 
I have light carpeting in my dining room, living room, and going upstairs. It has been awhile since I have had my carpets professionally cleaned and the stairs longer than I can remember. Todd & Joey did an amazing job. I did not expect the carpets to look as clean as they do, especially the stairs. I can't tell where the high traffic areas were. I have had ABC Chem-Dry do my carpets, and they have always been great, but Todd and Joey are the best!
Team ABC Chem Dry.
10/14/20
 
Todd did an awesome job on my carpets. He took his time and I had some tough stains that he was able to remove. He also advised me of their return if the stains are still there after it dries! I purchased the protection package and I was not expecting that guarantee included. He was very personable and knowledgeable also. He was assisted by Joey. Great experience. Very satisfied. We will definitely use this company again and ask for Todd.
Todd R.
10/08/20
 
Todd and Mickey were great! Did a wonderful job and were very personable. Very pleased with the outcome!
Team ABC Chem Dry., Todd R.
09/29/20
 
Todd and Lyndell cleaned the carpets in one of our rental units, as well as the stairs in the building. They arrived on time, were very considerate (both wore masks!), did a good job cleaning the carpets and did not leave until they were assured that I was satisfied.
Team ABC Chem Dry., Todd R.
07/15/20
 
Todd and Lyndell were awesome!! Arrived on time, they both worked diligently on several stains from my Lab, ****, that had passed away from cancer. They were professionals! My rugs are so clean and smell great!
Todd R.
07/14/20
 
Todd and Lyndell both did a great job. They were proffesional and curteous. Left our carpets smelling great and looking new. We will use them again in the future.
Todd R.
06/20/20
 
Todd Reynolds did an excellent job cleaning my area rug and two living room chairs. He went over and above for me, and I am super pleased with the job he did!
Todd R.
06/08/20
 
we had our patio carpet cleaned several times over the years by ABC Chemdry but nobody ever did such a great and thorough job as did Todd R ,today. Thanks Todd, looking forward to having you again in the future.
Todd R.
06/08/20
 
no comment
Todd R.
06/06/20
 
Todd was excellent and professional.
Todd R.
02/27/20
 
no comment
Bill W.
02/12/20
 
Our experience has always been a great one with ABC Chem Dry. That is why we have returned over and over again. They are very thorough in their cleaning process and do an excellent job. We would like to thank our Service Pros Todd and Lyndell for the excellent job they did.
Team ABC Chem Dry., Todd R.
12/07/19
 
Todd was awesome. I was very concerned about a carpet in my new house that was very stinky. I was worried I would have to rip it out and replace it. Todd and Mickey were very confident that they could remove the smell and clean the carpet to like new condition and they did! I was extremely happy with the service they provided and would recommend them to anyone else who is in need of this service. Thanks again Todd!
Todd R.
11/09/19
 
Had my carpets cleaned by this very professional team of Todd and Roy. They were efficient, thorough and the results were better than I expected. They worked together and finished the job with no difficulty. I am sure to continue to utilize ABC and will ask that Todd and Roy be assigned to whatever service I request.
Todd R.
11/06/19
 
Todd and Austin where very professional and friendly---did a great job and our carpets look brand new---we will request their service when we need carpet care again
Todd R.
11/05/19
 
I had a stray cat get into my garage and leave his “calling cards”....... UGH! We tried to clean it up ourselves but to no avail! Todd and his sidekick Lindell came to my rescue today. They were courteous and friendly as well as professional explaining what they’d done. They also reassured me that if the smell had not dissipated after 7 days that I should call again and they’d return to treat the concrete again! Totally satisfied with their services! A to both of them.
Todd R.
11/04/19
 
Todd and his partner Miguel did a great job cleaning our carpeting which was very stained in places. They measured carefully, vacuumed the carpet, then cleaned it. The results were way better than Stanley Steemer. The carpet dried quickly. In addition, they had to be late for our appointment, but communicated twice with us about it. It got so late I was afraid they would try to reschedule, but they came at about 6:45pm (on a Friday night) and were very congenial and efficient. They apologized several times for needing to arrive so late and thanked us for being patient about it. I highly recommend their service. Ask for Todd.
Todd R.
11/01/19
 

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