AA Service Co Heating & Cooling
550 Anthony Trail, Northbrook, IL 60062
Phone: 847-729-7889
Website: www.aaserviceco.com

Family owned and operated since 1965. 24-hour emergency service. Heating and cooling sales, service and installation specialists for residential, commercial, and industrial projects. Facility includes an inventoried parts department and sheet metal fabrication shop. Free estimates on installs.
Big enough to get the job done, small enough to care!

AA Service Co Heating & Cooling - Our Reviews

Overall Rating

23546 star rating
(4734 Reviews)
Google
5073 star rating (1018 Reviews)
ReviewBuzz
6723 star rating (1359 Reviews)
Judy's Book
916 star rating (185 Reviews)
Better Business Bureau
1560 star rating (312 Reviews)
Facebook
2282 star rating (458 Reviews)
Other
449 star rating (90 Reviews)
DexKnows
149 star rating (30 Reviews)
Yellowpages.com
30 star rating (6 Reviews)
Yahoo
459 star rating (92 Reviews)
Superpages
1372 star rating (275 Reviews)
Yelp
3578 star rating (718 Reviews)
Happy Call
945 star rating (189 Reviews)
Kudzu
10 star rating (2 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period AA Service Co Heating & Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Joseph R did my maintenance and was very helpful.
Joseph R.
06/10/14
 
Joseph R. was here to take care of our annual maintenance on our heating and cooling units. He was on time, professional, knowledgeable and very personable. He helped us contact a representative quickly who aided us in deciding on the next step for our aging units. We have been using AA Service Company for many years now and have always been very satisfied customers. Thank you to the whole staff!
Joseph R.
06/10/14
 
Always great service from AA & Andy was no exception. He knows his stuff, took good care of us & our HVAC gear.
Andy C.
06/10/14
 
We are long time customers and have always been very happy with the service we receive. They have nursed along equipment beyond expectations and have done a great job of installing new. They are the people you want in an emergency and their maintenance agreements are good value. We always get reminders and scheduling is easy. Lance has been to our house a number of times and does a great job. We like having the same tech when possible and we are always glad to see Lance.
Lance P.
06/10/14
 
Petr was wonderful. It took him a few minutes to explain everything.
Petr G.
06/09/14
 
Lance P called before he came to alert me/remind me he was on his way. On time, polite, put booties on, and got down to business. Checked/rechecked over everything and even put a brick under the ac base because he said it was slipping down. He took about 1 hour , and again, thanked me for my business. Always impressed with him and anyone that they send.
Lance P.
06/09/14
 
Scott was efficient, direct, and informative about issues
Scott S.
06/09/14
 
Always great to deal with. Shows up promptly. Calls a day ahead of time with a reminder. Service people are excellent.
Lance P.
06/09/14
 
Lance was very professional, informed, helpful, polite, and knowledgeable. I trusted what he said and that he wasn't trying to sell me anything I didn't need. I would be happy to have Lance back.
Tommy S.
06/09/14
 
AA Service has handled my heating and cooling for the past 14 years and am very satisfied with their work. Lance was out to do maintenance work on my air conditioner. He was very professional and knowledgeable. He did a great job. Top notch professionals. Thank you.
Lance P.
06/09/14
 
Dave did a great job with his crew installing our new HVAC system. He and his crew were very knowledgeable, friendly, and did a great job. The house is finally cool when the AC turns on...thank you! Also, these guys have better prices than many of their competitors!
David D.
06/08/14
 
Andy did a great job spotting mistakes made by other companies. After a few disasters with other companies, everything is now in working order...and at a much fairer price.
Andy C.
06/08/14
 
Jim is great, organized professional, polite and would always have him for service.
Jim G.
06/08/14
 
On time, friendly, informative, professional, and knowledgeable - excellent service by Joe.
Joseph R.
06/07/14
 
I want to commend Jeremy and Jason for the work they did in my unit on 6/6/14 in installing a new air conditioning unit. They worked in extremely challenging conditions, both in my apartment and getting the unit on the roof. They were very courteous and helpful and a credit to your organization.
Jason B.
06/06/14
 
I want to commend Jeremy and Jason for the work they did in my unit on 6/6/14 in installing a new air conditioning unit. They worked in extremely challenging conditions, both in my apartment and getting the unit on the roof. They were very courteous and helpful and a credit to your organization.
Jeremy H.
06/06/14
 
Service tech Andrew arrived on time and was great. Not only did he trim away weeds from around the unit, he also got rid of an ant hill there (Old Family Recipe). I've been using AA service for almost 20 years and probably will forever. Thanks Andrew.
Andy C.
06/06/14
 
Tim is the best!
Tim B.
06/06/14
 
I've used AA Service Co for over 10 years, and they have been a great service provider for my heating and cooling needs. Jim G has serviced both my furnace and AC over several visits. He is thorough, explains everything, and leaves the area clean. Dependable and reputable HVAC service company
Jim G.
06/06/14
 
Scott is excellent. Thorough, answers all the questions - appreciate the service.
Scott S.
06/05/14
 
Petr G was my service Technician. I found him to be friendly, timely and knowledgeable. I recommend using AA services for all your heating and cooling needs.
Petr G.
06/05/14
 
Tim B serviced our air conditioner today and as always did a great job. He is prompt, courteous, honest and a great technician that keeps our furnace and AC running smoothly. He is easy to talk to and offers suggestions that we, as homeowners, can do to keep our units running efficiently. Thanks again,Tim you really make AA Service live up to it's name. We will never use any company other than AA Service.
Tim B.
06/05/14
 
Joseph R was also the technician that serviced my air conditioner and found him to be professional and friendly. He answered all my questions bout my thermostat in a manner that I could understand. Thank you AA for the skilled technicians you have on board.
Joseph R.
06/05/14
 
Ted T. is the best technician AA Service Co has. He has been servicing our units for several years now and we trust his judgement and recommendations completely. He is exceptionally knowledgeable, friendly and professional. He will always go the extra mile. He is a real gem and a true asset to the company. I only wish that all interactions with household service people could be as positive.
Ted T.
06/05/14
 
My daughter recommended Ted to me last year and now I won't use anyone else. He is very knowledgeable, kind and professional. I know that when he does something, it is done right and in a timely fashion. He is a true asset to AA Service
Ted T.
06/05/14
 
, I wanted to thank you for the great work Jim, your technician did for us yesterday. He checked and cleaned out AC unit and explained thing to us that we didn't know. We took his advice and I went out to get new filters and will put up a schedule for changing them in our calendar.
Jim G.
06/04/14
 
Technician, Jeff C as very pleasant and professional. He came on time, explained the problem, cost, etc. I highly recommend AA Service.
Jeff C.
06/04/14
 
Phet is one of the best technicians we have ever used. He has performed excellent work regularly on our two Furnace/air-conditioning units for about ten years in a very professional way. He is the primary reason we use AA Service Co. He is very neat, and has excellent technical skills.
Phet X.
06/04/14
 
Jim G from AA service company provided thorough, competent, friendly & prompt service. He took his time and answered all my questions. I would highly recommend AA service for your heating & cooling needs.
Jim G.
06/04/14
 
Joe was very efficient, polite, and he did a great job. I was very happy with his service.
Joseph R.
06/03/14
 
as always tim was great
Tim B.
06/03/14
 
Good tech very professional kept us informed
Lance P.
06/03/14
 
I have had Tim B. for years. He always explains how my air conditioning or furnace is doing and if there is any issue. He comes on time, turns off all the lights in the basement (no need to check him) and is neat and clean. I wouldn't think of using anyone else for my needs. Vicki Northbrook
Tim B.
06/03/14
 
Once technician arrived all went well..... had appointment for 7 AM but needed to call office to clarify time of appt....... once contacted by Tech. he arrived when he said he would and took care of the problem quickly. He did inform me of the problem and provided me with options. After repair he returned to my condo and reviewed what he did and what could be a need for future replacement of unit..... very friendly and polite....... nice guy....... JOE
Petr G.
06/03/14
 
As usual, AA Service provided excellent and comprehensive service. Use them exclusively for my heating and A/C maintenance.
Phet X.
06/03/14
 
Andy does an outstanding job. He did a really good job for me for the summer check up and replacing a part I needed. Thank you very much for the service.
Andy C.
06/02/14
 
Jim G. is the best. I ask for him every year. He is knowledgeable and thorough at every service call.
Jim G.
06/02/14
 
After calling to let me know he was on his way (which I had requested since I have sleeping babies), Tim arrived right at the start of his window. He inspected all four units, corrected the issues he found, and left his work areas as clean as he found them. He explained everything, was a pleasure to talk to, and we would gladly welcome Tim back to our home for our future service visits.
Tim B.
06/02/14
 
We had a new air conditioner installed by another company 15 months ago. Slightly one year later (after the warranty had expired, of course), the unit did not work properly. Despite having a rep from that company come out and find nothing wrong, the problem persisted. We called AA Service Co and Tommy came out to investigate. Within minutes he determined the new unit was not properly charged when installed, and thus did not have enough refrigerant. He fixed the problem quickly, and the unit is working great. This company is outstanding, and the reps are knowledgeable. They were able to accommodate us during the first heat wave of the spring. I was very impressed and will call them for any future heating/cooling issues. This company is the best in the area.
Tommy S.
06/02/14
 
AA Heating and Cooling provided an estimate and installed a new air conditioner unit. In addition, they had performed furnace repair and cleaning, as well as my air conditioner cleaning... all since I bought my home three months ago. Neither my furnace nor my air conditioner was regularly maintained. Within eight days of moving into the home, the ignitor switch in my furnace broke causing the tempurature in the home to drop to 45 degrees. Panicked, I called AA Heating and Cooling to come out but expected to get ripped off since I am a new homeowner. The gentleman treated me with respect and explained what the issue was. I signed up immediately for an annual maintenance plan. Two days later, the new ignitor switch went bad. AA Heating and Cooling returned promptly, replaced the switch again and fully cleaned out the furnace that evening, although the appointment for the cleaning was scheduled for later that week. Fast forward to June, AA Heating and Cooling returned to clean my air conditioner. Now, this thing was old and looked like it was dropped from an airplane! They got it going and pumped just enough freon to cool my house while I investigated my options. In addition to several other companies, I called Brock from AA Heating and Cooling to provide an estimate. Other companies provided high estimates and "treated me like a woman", indicating I needed both a new air conditioner unit and furnace together. One said they wanted to have my electrical box inspected as well. Brock, on the other hand, gave me a quote, explained the cost, offered financing and did so without causing me to stress out. Unlike the others, the quote Brock provided was THE amount, period. He was willing to stand by his quote and would not increase it if there was an issue found when the unit was installed. Other companies were unwilling to do that. The installers arrived a few minutes early and worked well together. I was busy addressing other home tasks as they took care of everything. I could not be happier with my experiences with AA Heating and Cooling. Everyone there has been fabulous!
Petr G.
06/01/14
 
Tim is my service man. He is outstanding and does a wonderful job. He is thorough, neat, friendly, and I couldn't ask for more!
Tim B.
06/01/14
 
Have used AA Service for 10 years to manage our hvac systems and continue to be impressed with their level of service both at the customer service level and honesty provided by service technicians. Scott S. recently performed routine service and provided valuable information regarding the options available to us to address our current systems and eventually the replacement of the systems. They are punctual, respectful, and knowledgeable of their products. Scott's recent service call provided the necessary information and service to allow us to make a meaningful decision on our current systems.
Scott S.
05/31/14
 
Always practical, fast, and friendly service.
Petr G.
05/31/14
 
I had a new HVAC system installed and everyone from AA was friendly, polite and professional. Scott my salesperson was good at explaining the product and answering questions. My installers Dave and Eric were efficient and courteous. I would recommend AA to anyone
Dave A., Eric S.
05/31/14
 
I had my AC unit serviced yesterday by AA Service Co, Andy Choyinski. Andy did a great job explaining each service step he was performing and spent extra time to ensure all electrical and cooling systems are fully functioning and aligned with city codes.Thank you Andy for a job well done!
Andy C.
05/31/14
 
Tim was just fixing our air conditioner and he did a beautiful job. He is a very nice young man.
Tim B.
05/30/14
 
He seems to be a really nice person who knows what he is doing. He is such a nice mannered youg man. I just wanted to say thank you for sending him. I hope he will return to our home in the future. We appreciate the service.
Lance P.
05/30/14
 
Joseph R was the technician who came out and was extremely helpful in educating me on my unit. He served it in a timely manner and was very courteous. I would definitely recommend AA Service (and him)
Joseph R.
05/30/14
 
I received such good service from Lance.
Lance P.
05/29/14
 
We appreciate the fact you scheduled us earlier. He did, as usual, a fantastic job. It's important to us that he knows our house and all our equipment so he can fix things other people wouldn't even see. We really appreciate him.
Tim B.
05/29/14
 

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