The Pann family of workers, in the office and on site are great. They're clear on their prices and unbeknownst is requested and/or needed. They are polite and very caring of your personal property. I've been part of their preferred group for more than 15 years and have never been disappointed. Keep up the great work.
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The Tech introduced himself as "John" . PANN should have their Tech adequately equipped with tools/light when they are going to check a mini boiler in a basement that, may not be fully lighted. The $257 diagnostic did take minutes, bad relay. PANN was informed of the boiler brand and the problem, tenant could not shut the heat/unit from the Thermostat, PANN Tech did not carry any "common failure" parts". The 12 pm -5pm time window for the Service call was completed by Tech reaching site at about 5 pm. Ph.D, Chemical Engineer.
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I highly recommend Pann Home Services. I had Pann workmen in my home for a couple of days to remove a leaking HVAC system and replace it. Peter and Nick did an outstanding job. Then Steve got rid of the black mold and replaced affected baseboards. Afterwards, Jon came to be sure the work was completed to his satisfaction It was. By hiring Pann, I did not have to worry about coordinating the workers and getting them scheduled here in a effective and efficient way. This is one of the many advantages to hiring Pann. They do all the heaving lifting. If you are looking to have any work done in your home, hire Pann Home Services. You will not regret it.
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We are regular customers at Pann and have been generally very pleased. This year though we needed a custom closet built, and I wasn't sure if it was the kind of work that they would do well. However, Steve L. went above and beyond. I couldn't be happier with the closet. It is well designed and well built, and they did it all quickly and professionally without disrupting our daily routine. I highly recommend their carpentry work.
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