We want to express our sincere gratitude to Harker Heating & Cooling, specifically Jordon B and his partner for recently responding on a very hot night to our call requesting repair service for our broken air conditioner. While in the middle of our Covid pandemic, they came with masks on and very quickly identified and fixed the problem. We were impressed with their skills and professionalism. A special thanks for their attention to detail and taking time to explain and offer instructions to prevent future problems. Many thanks to a job well done! MSJ and CTJ
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First off, we called just to schedule a routine check-up on our AC unit and also get a quote for a new unit. In the midst of a streak of 90 degree weather, they were able to come in the next day to service our unit. That was amazing. Second, they arrived on-time. Lukas was so incredibly informative and nice - I felt very comfortable with him in the house and working on things. It was also nice how he explained things - he didn't over complicate things. Third, as a bonus, Lukas was able to relay the quote information over so we were able to get services and a quote all within 24 hours of calling Harker. This was nice. Forth. Lukas probably could have told us we needed a new unit and we would have believed him seeing that our unit is 20 years old. Instead, he cleaned it up, and now I am writing this review in a VERY cool house. We have a little life left in that AC unit, and I'm grateful we don't have to worry about a new unit just yet. But, when that time comes, we will be sure to work with Harker!
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Lukas S from Harker Heating and Cooling did an excellent job cleaning and servicing our air conditioning unit. He also gave me some good information about caring for the unit. He was on time and very polite and professional. I will request him to service our furnace unit in the fall. Thanks Lukas.
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Our air conditioner would not run. Lukas was our technician and did a wonderful job resolving the issue. Lukas explained what the problem was and quickly repaired the electrical issue. He is very polite and knowledgeable. Our unit is quite old and will need to be replaced most likely next summer. We will continue to use Harker for that job also. Very satisfied with our technician Lukas and with Harker for having him come out so quickly.
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We had several calls to troubleshoot water appearing near the base of our furnace when the A/C is running. We routinely have Harker check A/C in the spring and heat/furnace in the fall as preventative maintenance, for many years. This issue had been a mystery for a few weeks- water still appearing after our air quality test was completed and filter changed, as well. Wayne looked at every possible aspect of EVERYTHING, including the angle of the coils! One small piece of rust was partially clogging a hose so replaced the hose with a larger gauge size. I learned so much about why water may have been overflowing in the basement, condensation forming as well as ice inside then unit. He also increased the fan which was very helpful, as we explained our bedroom is above the garage, and often stays warm in the night due to the location over the garage (and cold in the winter). He spent a few hours and tested so many elements. We are very confident these small adjustments fixed the issue. We also know what to look for in the future as a signal of any problem. His visit was everything BUT routine, and appreciated all the problem-solving thoughts he put into this visit. I wish we could request him every time. It was well past 5:00 when he left, but in no way did he act like it was the end of a long day. We so much appreciate all his work!
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Harker Heating and Cooling has been our go-to company choice for many years for all furnace and air conditioning needs and questions. I am having a home remodel right now and they have kept the dust to a minimum with attention to the furnace filter and air conditioner care. Your service reps are always patient, kind, and thorough.
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ryan P arrived within the timeline , with proper covid caurtions, went straight to work after introducing himself, asking for symptoms with our furnace and a/c, was perfect in his workmanship and we would be pleased to recommend his work. We certainly would request him by name when we next require check ups or repair service. Harker has always provided excellent service for us...for instance when we had a flood in our area a few years back and Harker was here as soon as the water receded and gthe minnows swam out!
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