AA Service Co Heating & Cooling
550 Anthony Trail, Northbrook, IL 60062
Phone: 847-729-7889
Website: www.aaserviceco.com

Family owned and operated since 1965. 24-hour emergency service. Heating and cooling sales, service and installation specialists for residential, commercial, and industrial projects. Facility includes an inventoried parts department and sheet metal fabrication shop. Free estimates on installs.
Big enough to get the job done, small enough to care!

AA Service Co Heating & Cooling - Our Reviews

Overall Rating

23546 star rating
(4734 Reviews)
Google
5073 star rating (1018 Reviews)
ReviewBuzz
6723 star rating (1359 Reviews)
Judy's Book
916 star rating (185 Reviews)
Better Business Bureau
1560 star rating (312 Reviews)
Facebook
2282 star rating (458 Reviews)
Other
449 star rating (90 Reviews)
DexKnows
149 star rating (30 Reviews)
Yellowpages.com
30 star rating (6 Reviews)
Yahoo
459 star rating (92 Reviews)
Superpages
1372 star rating (275 Reviews)
Yelp
3578 star rating (718 Reviews)
Happy Call
945 star rating (189 Reviews)
Kudzu
10 star rating (2 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period AA Service Co Heating & Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Wonderful Service. Have had Peter G as our service rep.for a long time He is efficient and honest.Very pleased with AA Service. Have purchased Maintenance Service for many years fro AA. Peter keeps us well informed about all our equipment and we learn a lot from him. He is a great asset to your organization.
Petr G.
07/18/14
 
Ted, was very diligent and extremely considerate in keeping our house clean. He described the maintenance procedure and it's rational. Ted is exceptional technician.
Ted T.
07/17/14
 
on july 4th our air conditioner made a loud noise and our lights dimmed, within 2 hours petr g was at our house. before coming to the door he made a quick inspection of the unit to try to get to the problem immediately. was happy that petr was the one who was there since he has serviced us before and knew our house and system. would strongly recommend polite and courteous
Petr G.
07/17/14
 
5 star review
Ted T.
07/17/14
 
AA Service continues to provide an outstanding level of service. Jeff is a fantastic technician - professional, thorough, and very polite. I have always felt that Jeff has been honest about the service my furnace and air conditioner needs and he takes the time to explain why that's the case. I would not trust my equipment to anyone else!
Jeff C.
07/17/14
 
on july 4th our air conditioner made a loud noise and our lights dimmed, within 2 hours petr g was at our house. before coming to the door he made a quick inspection of the unit to try to get to the problem immediately. was happy that petr was the one who was there since he has serviced us before and knew our house and system. would strongly recommend polite and courteous
Lance P.
07/17/14
 
We have used AA Service Co. for years. They are by far the most honest and reliable company. Our service Technician Jim G. is great he always explains thing in detail, Very friendly and honest. We always recommend the company and Jim G. to our friends and family. Thanks for all your honest and hard work. The Siegels
Jim G.
07/17/14
 
Andy C. came to service my air conditioners today. It was a great experience - he was very friendly and courteous and took lots of extra time to give me advice and answer questions. As a result, I decided to sign up for their annual service contract.
Andy C.
07/16/14
 
I've been using them for years -- they're great about giving you a courtesy call to schedule seasonal maintenance, they show up on time, and the technicians are always thorough and friendly.
Joseph R.
07/16/14
 
it's always a pleasure to have Jim G working in my home
Jim G.
07/16/14
 
a few days ago Scot S performed a n A/C inspection in our residence. Scott was very courteous , and professional Keep up the good work and did what he had to do to our satisfaction .Keep up the good work
Scott S.
07/16/14
 
Ted T was absolutely terrific… professional, efficient and honest. I will request this technician on my next service or maintenance appointment.
Ted T.
07/16/14
 
Kevin was awesome. He discussed my service plan options, wasn't pushy, and was the nicest guy. I'll definitely ask for him when I have my furnace cleaning in the Fall.
Kevin B.
07/16/14
 
Andy was very, very nice.
Andy C.
07/15/14
 
I had been unhappy with my current HVAC company so I called AA Service. Although it took several weeks to get on their schedule for a spring/summer maintenance call I was very happy with the technician they sent. Lance P was on time, friendly and gave me lots of information and tips to keep my ac units running well. He did a thorough inspection and took time to explain everything to me which is something I've never had in the past. I was happy to sign an annual maintenance contract with AA Service.
Lance P.
07/15/14
 
Tim is always very thorough, clean, and gentlemanly.
Tim B.
07/15/14
 
Also posted review to YELP that Jeff was great. Very personable, clear, efficient. Was here from 8-10PM assessing AC lack of power, and was able to hook up temp solution... back the next day with the permanent fix. Always very confident and satisfied with AA Service.
Jeff C.
07/15/14
 
Great Service
Kraig H.
07/15/14
 
Great Service
Joseph R.
07/15/14
 
Ralph C.saved our furnace when our basement flooded. He is one of the most knowledgeable technician that we have had in the over fifteen years of using AA Service.
Ralph C.
07/15/14
 
Petr does a complete and excellent job. He has detailed experience, is always on time, and professional. I always request him to do work in my home and I'm not disappointed.
Petr G.
07/15/14
 
I was late for my app't but Jim G waited for me. He completed the outside work on the A/C while waiting for me. I have had Jim G in the past as I do request him. Jim is personal, very neat in appearance, knowledgeable and a pleasure to work with. Jim G is a asset to your company. Janet LeVine
Jim G.
07/14/14
 
Ted Telios came to service my air conditioning unit today, July 14, 2014. He was on time, is very committed to his job, amiable and above all, took care of everything that needed to be cleaned, inspected, etc. He also took time to fully answer every question I asked in understandable down to earth language. Ted is truly a man to be respected. Dan Nishibun
Ted T.
07/14/14
 
AA Service Co. is beyond exceptional. There should be 100 more stars to rate it so. On a super hot sunday, my air conditioner blew. Had been a "ultimate Advantage Club" member for years with a different company. Honestly, I had had a bad feeling of being "taken" by their outrageous pricing for even the simplist work. As I am a professional harpist, I needed the air working asap to protect my intruments. Aftet waiting ALL day for prior co. to show up, which they did, finally,at 8 pm, (11 lost harp strings), was told the needed part was not on the truck as it was new and not stocked properly. Called AA, they didnt know me from Adam, they came at 10.30 p.m on a sunday night!!!! Wow! Turns out it was not a "part" needed at an exceedingly high price from prior said co., but that my house had in fact been hit by lightening, wires burned, issues in the cicuits and the electric box, ect ect. A big job! They called me at 7:30 the next morning, were here at 7:45, worked for 3 hours, and fixed it! Andy and Joe were polite, professional, clearly masters of what turned out to be a rather complex problem, empathetic, and delightful. The entirety of the bill from AA for all that work was significantly less than the tiny, misdiagnosed part I was initially quoted for. Lesson learned. I am cancelling my sevice agreement with my previous company, and will forever more feel confident of the work, the pricing, and the integrity of AA. Truely a cut above.
Andy C., Joseph R.
07/14/14
 
Thanks to Joe R for excellent service and useful advice on recent emergency call. Been a loyal customer for 20 years.
Joseph R.
07/13/14
 
Joseph was courteous and explained details of servicing, as well as answering my specific questions. Only problem for me was that we were given a 10-2 service window and were not notified until a few minutes before 2 that he would be arriving in 15-20 minutes. Would have appreciated being notified by 1230 or 1, which would have given us more flexibility with the rest of our afternoon.
Joseph R.
07/13/14
 
Joe was terrific as are all of the guys I have dealt with at AA
Joseph R.
07/12/14
 
Ted was a real gentleman. Not only did he inspect our hvac but he also took the time to hose off the cottonwood from our outside unit. In fact, he also let me know that our water heater was leaking. I would trust him to enter our home by using a hidden key, if we had one, without anyone being home. Kudos to an old style tech. You just don't often see guys like that anymore.
Ted T.
07/12/14
 
Jim G arrived on time for the appointment; however I was late in getting home. Jim went ahead and completed the work outside on my A/C. I have always requested Jim to service my furnace and A/C. Jim is very knowledgeable, neat in appearance, and a pleasure to deal with. Jim is an asset to AA Service. He also installed a new thermostat for me and made sure I knew how to operate it. I will continue to ask for Jim in the future.
Jim G.
07/11/14
 
The service I received from Joseph was exceptional. He arrived when he said he would. He worked with tools and filters but was able to keep everything very clean. He explained everything he had done and what may be needed in the future. He also provided ways to reduce my maintenance fees, which I took advantage of. Got me hooked up on the online app and explained how it could be a great source for problem solving in the future. I highly recommend Joseph but also highly recommend AA Service. They have also been helpful, professional and courtesy every time they have been out. Thank you for great service.
Joseph R.
07/11/14
 
Andy is a true professional. He went above and beyond to provide personalized service. He answered all of our questions and was very helpful.
Andy C.
07/10/14
 
Petr G was our technician. He was personable and professional and he was early (a good thing) for the appointment.
Petr G.
07/10/14
 
Your whole company is wonderful! Eric and Frank installed my new system yesterday and you wouldn't even know they had been there. They were very neat and clean. They also answered all my questions and were very knowledgeable.
Eric S.
07/09/14
 
Ted, the Technician, was prompt, polite, and did a very thorough job. He took the time necessary to check my air conditioning system inside and outside, as well as the ducts. He delivered an excellent service at a reasonable price.
Ted T.
07/09/14
 
Good Job AA .I will tell all my friends if any of them need work .Once again AA Keep up the good work
Jim G., Eric S.
07/09/14
 
Ralph created a replacement part to fix my AC unit. He followed up with me to ensure it solved the problem. This was very helpful because the part for my unit is no longer available.
Ralph C.
07/09/14
 
Jim G. is awesome!!
Jim G.
07/09/14
 
Excellent service. Easy to get an appointment at a convenient time. Scott was on time, polite, and honest. Inspection and repairs were done quickly and clean, and at a fair price. Very pleased, and signed up for a service contract for future.
Scott S.
07/08/14
 
The technician who came to my house to check the air conditioner was very professional. His name is Lance and he explained everything to me so that I could understand. He was on time and did a more thorough job that the former company that I used to use. I am so glad that I left that company. Also, the girl who originally answered my call, Debby, really sold me on this company. I look forward to the company coming to check my furnace in the fall.
Lance P.
07/08/14
 
We've been satisfied AA Service customers for many years. JIm G performed our Summer service. He was able to isolate the cause of a problem I mentioned to him and to fix it Jim was friendly, courteous and efficient as well as clean and neat. It was a pleasure to have him in our home, and we would certainly request him for any future service needs.
Jim G.
07/08/14
 
Jeff C has worked on our furnaces for several years on three different properties totaling 4 a/c units, 5 furnaces and now one snow melt boiler. I always ask for Jeff specifically and will wait for an appointment until he is available. Our driveway has a snowmelt system and it never worked properly until Jeff started servicing it. We had several different people trying to repair it, but it wasn't until Jeff found that the electrical panel was loose and replaced it, that last year, for the first time, the entire driveway was dry during the most severe snow storms. It was wonderful. Good job, Jeff!
Jeff C.
07/08/14
 
Joseph R. was very professional. I told him he didn't have to wear his shoe covers but he did so anyway. He was very nice to deal with.
Joseph R.
07/08/14
 
Andy was very thorough and made sure everything was in perfect working order. I would be happy to have him be my permanent service person!
Andy C.
07/08/14
 
Tim Bryant is an outstanding service person. He's knowledgeable and pleasant. I always wait for my service until he's available. He is the reason I use AA Service Co. for my HVAC NEEDS.
Tim B.
07/08/14
 
if u can clone tim b...........DO IT..........came in "warm" and left "cool"......seemed stumped and went through the steps and solved a tricky electrical connection problem...thanx
Tim B.
07/07/14
 
Joseph the tech from AA Service, was very competent and efficient !! Extremely appreciated when the AC is out, and no complaints about going into the attic in 90 degree weather.
Joseph R.
07/07/14
 
excellent service provided by Joseph R., technician
Joseph R.
07/07/14
 
AA Service and all their technicians are the BEST!
Joseph R.
07/06/14
 
Joseph R. was prompt and courteous. He called ahead of time and was very focused on performing the service efficiently. I appreciated his polite manner and direct approach to get the work done in a thorough and timely fashion. I have been an AA customer for many years and have always been very pleased with their service.
Joseph R.
07/05/14
 
Jim G. is great---prompt, efficient, knowledgeable and always providing wonderful customer service....Kudos to Jim G.
Jim G.
07/03/14
 

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