Sunset Air and Home Services
5610 Division Drive., Fort Myers,, FL 33905
Phone: 239-693-9005
Website: https://sunset-air.com/



Sunset Air and Home Services - Our Reviews

Overall Rating

11673 star rating
(2353 Reviews)
Better Business Bureau
1640 star rating (329 Reviews)
ReviewBuzz
3349 star rating (678 Reviews)
Google
3568 star rating (717 Reviews)
Yellowpages.com
65 star rating (13 Reviews)
Facebook
1407 star rating (284 Reviews)
Happy Call
645 star rating (129 Reviews)
Judy's Book
790 star rating (161 Reviews)
Yelp
209 star rating (42 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Sunset Air and Home Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


GREAT SERVICE
Tyler E., Kaylynn L.
07/29/19
 
Kasey from Sunset Air was very excellent at spending the time finding the Freon leak in our a/c unit, which was in the very very hot attic, and Melanie handled the service coordination quickly and professionally. They came out promptly and stand behind their work . The team deserves the 5 star rating in getting our a/c fixed and back up and running in a timely manner.
Melanie M., Kasey L.
07/29/19
 
Sunset air has always given excellent service from the office staff (Yani) to the service men(Tom)
Yani (Johnny) T., Thomas W.
07/28/19
 
We had been away and returned to find the a/c not working. We called sunset air they were able to have grant there the next day! On the spot he was able to figure out and fix the problem. Such a relief. Thanks again
Yani (Johnny) T., Grant W.
07/27/19
 
Joe came out today to check my air conditioner. He' very friendly and knows what he's doing. He's been to my house before and gives good feeback on the condition of my A/C. I'm impressed. Keep up the good work Joe.
Joe B.
07/25/19
 
Your service was spectacular.
Aliston D., Yani (Johnny) T.
07/24/19
 
At the start of my service Call for my 11-year-old system the service technician Greg did all he could but found that my system just wasn’t able to be saved. He gave me many options for a new system and helped me make the correct decision not based on the company making a big profit but by helping me decide what I actually needed. The installation team that installed my new air-conditioning system was very professional and efficient. They took their time to do the job right and I very much appreciate it they did not take offense to me asking stupid questions and gave me a very understandable answers. The ladies in the office are also very professional and can walk you through any problem you have with financing or any other question. I highly recommend Sunset Air.
Melanie M., Lydia F., Grant W., Tyler C.
07/23/19
 
I have had Sunset Air & Home Services for 4 years now. I have found them and Tyler E to be consistently honest, on time and always going the extra mile to help me with my AC needs. Even when I needed them on a weekend they were there within an hour. Tyler E was very nice, very considerate of my home and had knowledgeable answers to all my questions. Love this company!
Tyler E.
07/23/19
 
Tyler came in for a six month service. He was extremely thorough and found an original wiring on an item that he rewired to make the system operate better for the equipment that I have. He took the time to make sure everything was in order. Thank you Tyler.
Tyler E., Yani (Johnny) T.
07/23/19
 
Tyler came in for a six month service. He was extremely thorough and found an original wiring on an item that he rewired to make the system operate better for the equipment that I have. He took the time to make sure everything was in order. Thank you Tyler.
Tyler E., Yani (Johnny) T.
07/23/19
 
We had two completely new AC systems installed at our house, and all of the staff have been professional, courteous and helpful. Both systems are running very well. The installation process was well organized and went according to plan. When looking at equipment options, we thought they were fair and honest about the pros and cons.
Evan J., Melanie M., Lydia F.
07/22/19
 
tyler came promptly and professionally took care of the maintenance of my air conditioner.
Tyler E.
07/22/19
 
no comment
Tyler E., Kaylynn L.
07/22/19
 
Tyler E. was prompt, briefly discussed what we had for an A/C problem, examined the outside and inside A/C functions, and then proceeded to complete the maintenance. He completed the work in short time, explained what he had done to put the A/C back to operation, and provided us a statement of the maintenance. He was cleanly dressed and did not track anything on our floors. Look forward to having him in the future; he met the standard of previous Sunset Air maintenance people. ****************
Tyler E.
07/20/19
 
Very professional service
Tyler E., Cindy M.
07/19/19
 
The entire team did a good job. We are very satisfied with their work and give them a high recommendation.
Melanie M., Lydia F., Grant W., Tyler C.
07/18/19
 
Service technician arrive on time was very thorough and helpful with my system and serviced it perfectly.
Joe B.
07/17/19
 
Good service
Joe B.
07/16/19
 
Service was first rate.
Aliston D., Kaylynn L.
07/15/19
 
no comment
Sagar S., Kaylynn L.
07/12/19
 
Excellent service, very professional.
Stephen M., Kaylynn L.
07/12/19
 
Kasey is an excellent service man. He is always efficient and courteous.
Kaylynn L., Kasey L.
07/12/19
 
Great job, great team. Thanks, Joe.
Joe B., Kaylynn L.
07/12/19
 
Sunset Air is the best Air Conditioning Company. Kasey the technician was great. Thanks
Yani (Johnny) T., Kasey L.
07/11/19
 
Friendly and efficient.
Joe B., Kaylynn L.
07/10/19
 
Kind, considerate, competent, on-time. Great service!
Kaylynn L., Kasey L.
07/10/19
 
We have been a customer of Sunset for many years and it always does an outstanding job. Joe B. was our tech and he was very courteous, professional and took his time to address all of my questions. We are very satisfied with our service.
Joe B.
07/09/19
 
Always an excellent, friendly, professional experience.
Kaylynn L., Kasey L.
07/06/19
 
Joe was great and as always Sunset air are always a top company to deal with
Joe B.
07/05/19
 
Excellent service throughout. Came on time, called first, did thorough work with good explanation by Nathan. Would highly recommend.
Kaylynn L., Thomas W.
07/05/19
 
Sagar is a credit to Sunset A/C team. I found him knowledgeable and helpful. Keep up the good work.
Sagar S.
07/05/19
 
Good job. Done quickly and efficiently. Keep Joe!
Joe B.
07/04/19
 
Joe was prompt, friendly and informative. We had our ac fan set to “on” and he explained why that was not good for our Fl. heat. We need to keep it on auto for maximum efficiency. We’ve used Sunset for service for years and they also installed a new unit. They’ve never disappointed us.
Joe B.
07/03/19
 
Love Sunset Air. Everyone, from Kaylynn, who does the scheduling (and answers my questions) to Stephen, who did my service agreement maintenance today, are truly very professional and genuinely nice people.
Stephen M., Kaylynn L.
07/02/19
 
Grant W has been our tech several times. He is always professional and does a fantastic job!
Kaylynn L., Grant W.
07/02/19
 
Technician Sagar is the very best that I have encountered. It is very clear once you meet him that he has tremendous experience unlike so many other A/C tech's.. He is very articulate and precise. He is also polite, neat, and tidy. For your benefit, he patiently shows you hands-on of the possible trouble things to look for and explains the how's and why's. Because of Sagar I will never leave Sunset Air. Thank you VERY MUCH Sagar!
Sagar S.
07/02/19
 
GOOD
Joe B., Kaylynn L.
07/01/19
 
Very happy with Sunset Air. They came on the same day and the technician, Tyler, worked very hard and fixed the air!!! He was knowledgeable, professional and polite. Excellent service!
Tyler E., Yani (Johnny) T.
06/30/19
 
Kaylynn once again hit the ball out of the park.
Tyler E., Kaylynn L.
06/30/19
 
Great Job!
Yani (Johnny) T., Thomas W.
06/29/19
 
Always sends good technicians.
Kaylynn L., Kasey L.
06/28/19
 
Today we had one of the best technicians we have ever had service our air conditioner from Sunset Air. Sagar was extremely knowledgeable, professional, and efficient. He was possibly the nicest tech that we have ever had. He was able to explain everything in a way that we were able to understand. He was a pleasure to be around!
Sagar S.
06/28/19
 
Very professional and courteous. Technically competent. Answered all my questions. Would certainly use again and recommend to others.
Tyler E.
06/27/19
 
Tech had a great personality as well as outstanding technical competence Very patient in addressing all my questions
Tyler E., Kaylynn L.
06/26/19
 
Tom was great! He had a hard nite but was competent and professional. Great customer service all around.
Kaylynn L., Thomas W.
06/26/19
 
Tom did a great job for a fair price. Will be using Sunset Air for all my future air conditioning needs.
Yani (Johnny) T., Thomas W.
06/26/19
 
Good service
Joe B., Kaylynn L.
06/25/19
 
On Time, courteous, Knowledgeable, Friendly, efficient and timely. Thanks, Tyler E.
Tyler E.
06/24/19
 
When we bought our house about 6 years ago, the AC system had been installed by Sunset Air. Initially, we had a few problems. But, once we found Aliston, everything got taken care of. We always ask for him to do our service. He is thorough and knows what he is doing. As an added bonus, he is also very nice.
Kaylynn L., Aliston D.
06/22/19
 
Very knowledgeable
Kaylynn L., Aliston D.
06/20/19
 

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