Howard Lorton
12 East 12th Avenue, Denver, CO 80203
Phone: 303-831-1212
Website: howardlorton.com/



Howard Lorton - Our Reviews

Overall Rating

1243 star rating
(249 Reviews)
Google
569 star rating (114 Reviews)
Better Business Bureau
180 star rating (36 Reviews)
Judy's Book
125 star rating (25 Reviews)
ReviewBuzz
309 star rating (62 Reviews)
Yelp
25 star rating (5 Reviews)
Facebook
20 star rating (4 Reviews)
Happy Call
15 star rating (3 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Howard Lorton has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Lorence, Jay and Josh delivered our new sofa, chair and ottoman and they were conscientious of wearing their masks, and ensuring that they were placing the furniture where we wanted it. They were mindful to not damage the furniture. We live in an old home and they did an amazing job bringing the furniture in and placing it. They took all the trash with them and made sure I/we were happy. Our total experience with our Howard Lorton salesperson and delivery team was excellent and we will purchase from there again. We highly recommend Howard Lorton!
Lorence D., Jay J.
03/01/21
 
Great job
Josh D., Lorence D., Jay J., Romeo M.
02/28/21
 
Jay did a great job: courteous and helpful in every respect.
Jay J.
02/22/21
 
Lorence did a great job: courteous and helpful in every respect.
Lorence D.
02/22/21
 
Impeccable service! Kudos to Rob, Bryan and Excell for the timely, professional and careful handling.of the desk. These guys are the best!
Robert E.
02/22/21
 
Sue has been terrific helping us to find furniture and making it easy for us to shop. Jay and Lornce were great when they delivered our new Hancock and Moore leather sectional. They moved our old furniture and were patient as we decided the exact positioning. Great experience!
Lorence D., Jay J.
02/19/21
 
CJ and Romeo were prompt, efficient and courteous during delivery.
Jose C., Romeo M.
02/18/21
 
Delivery drivers Romeo and CJ from Howard Lorton were excellent during their delivery today. They were punctual, right at the time they told me they would arrive and were extremely courteous. A job well done!
Romeo M.
02/17/21
 
The delivery team from Howard Lorton was professional and friendly. They also managed to get our sofa through a very tight space in an older home!
Lorence D.
02/04/21
 
Howard Lorton's delivery crew were above and beyond any other delivery I've had. Very professional, courteous, on time, and very easy to work with. They scheduled the appointment well and did follow up with email to confirm. The only issue was, this was during Covid, and there were three delivery men. One of them did not wear a mask. Maybe not a big thing, but was of note. Otherwise I am totally satisfied with their service. Excellent!!
Robert E., Bryan R.
02/03/21
 
Jay and Lornce were great. Very respectful, on time and hard working.
Lorence D., Jay J.
01/29/21
 
Best customer service ever! Rob and Excel were remarkably conscientious, courteous and respectful. They arrived on time, explained the process, asked where we wanted the furniture placed and even moved a heavy sofa three times until it was placed in the perfect location. We were very impressed with the entire experience: the assortment of furniture at Howard Lorton, Mark Adkins' (sales) excellent suggestions and the delivery. We will be back!
Excell W.
01/27/21
 
Best customer service ever! Rob and Excel were remarkably conscientious, courteous and respectful. They arrived on time, explained the process, asked where we wanted the furniture placed and even moved a heavy sofa three times until it was placed in the perfect location. We were very impressed with the entire experience: the assortment of furniture at Howard Lorton, Mark Adkins' (sales) excellent suggestions and the delivery. We will be back!
Robert E.
01/27/21
 
Lorence and Jay did a fantastic job delivering my new Leather Recliner, and also placed good quality felt pads on the chair legs. This is outstanding service!!! Thanks again George M.
Lorence D., Jay J.
01/27/21
 
First class outfit. Expensive, but there are deals available. Top notch quality- this is last forever furniture. Excellent design team that assists greatly in preventing mistakes and maximizing the appeal of your spaces. Delivery guys were absolute studs. My place is at 9700 feet above sea level and they not only lugged all the new (heavy) stuff in, they carried all the old furniture into my awaiting trailer and even secured it all down with straps and covered it with moving blankets. Best thing is, my pad looks and feels awesome. Bob
Lorence D., Jay J.
01/15/21
 
Our decorator, Summerhouse Interiors, and my wife picked our new living room furniture. The pricing was fair and the projected schedule was maintained. Our delivery team of Lourence and Jay were exceptional. Professional, timely, mindful of our home. Just as importantly they were on time. Pretty much the perfect experience!!!!!
Lorence D., Jay J.
01/13/21
 
The delivery team .. DILAN, LORENCE and EXCELL.. and set up of our furniture purchased from Howard Lorton Furniture was exceptional! The gentlemen were courteous, hard working and efficient. Our salesperson, designer, Mickey Gilbreath was equally wonderful ! A great experience all round! Would highly recommend!!!
Lorence D., Jay J.
01/08/21
 
We had a great experience from Beth our sales associate to the delivery guys Lorence and Joey. The furniture is exactly as expected and was delivered, assembled and checked to make sure it all worked. There was an issue with the connection and Joey and Lorence came back to make sure it was fixed. We got a beautiful theater seating system that is so comfortable and perfect. Thank you to the whole Howard Lorton team for the excellent customer service and quality product!
Lorence D.
12/20/20
 
Robert, Bryan and Excell did a great job with our delivery and even helped us move some things around to make space for the new furniture!
Robert E.
12/10/20
 
Lorence & Romeo provided excellent delivery service. Punctual and professional.
Lorence D., Romeo M.
12/07/20
 
Lorivce and Romeo were great. Delivered and set up furniture, took old cushions and covered. Thanks, Tom Bishop
Lorence D., Romeo M.
12/06/20
 
Howard Lorton provided outstanding service and excellent pricing for my patio furniture. Rita’s communication was just right. Some items were delayed but were delivered for no extra charge. I have beautiful Brown Jordan furniture which is of much higher quality than other places I looked. Highly recommend.
Robert E.
12/06/20
 
Robert was very good very careful and very kind offering to move furniture for new pieces. His assistant Bryan was equally as nice!
Robert E.
10/21/20
 
Just received a delivery from Howard Lorton and, as always, it was handled with great care. You can always rely on a very professional experience. In particular, Lorence, Romeo and Dilon did an excellent job. Thank you.
Lorence D., Romeo M.
10/16/20
 
The delivery team .. DILAN, LORENCE and EXCELL.. and set up of our furniture purchased from Howard Lorton Furniture was exceptional! The gentlemen were courteous, hard working and efficient. Our salesperson, designer, Mickey Gilbreath was equally wonderful ! A great experience all round! Would highly recommend!!!
Lorence D., Excell W.
10/09/20
 
Our new "live edge" dining table was delivered today, and we love it!!!. It was so heavy it took 6 very strong men to take it up the stairs and set it up. Not only did they do there job perfectly, they wore smiles the entire time they were here. And, when I wanted to put felt pads under the legs, they wouldn't let me do a thing - 4 of them tilted the table and the other 2 put the pads on for me. I really appreciate everything they did for us today - its no easy task handling a 450 lb bulky table. Thanks to the entire delivery team, and a big shout-out to all of the team for going above and beyond the norm. Thank you Howard Lorton Furniture - you will be seeing us again, and soon. Terry & Nancy Breckenridge CO
Josh D., Lorence D., Robert E., Fernando M., Romeo M., Excell W.
09/21/20
 
Brian, Eddy and X did a great job delivering our new Bracci leather sectional sofa. They put felt pads on the legs of the sofa so it would not scratch the floor and assembled the sofa and placed it in the right location. They also removed all trash from the delivery.
Excell W.
09/16/20
 
Lawrence, Brian and X were prompt, efficient, knowledgable, friendly, neat, careful and super helpful. They went above and beyond my expectations by helping to move furniture that was in the way. I couldn't ask for a better experience.
Lorence D.
09/14/20
 
From start to finish, the H L team was great. Christine and Rima were helpful at the store. Fernando was nice and courteous when setting up the delivery window. Rob, X, and Bryan were on time, efficient and extremely friendly when delivering the furniture. Thank you.
Robert E.
08/30/20
 
I purchased a chair for my bedroom and am so pleased! First, I have to say, I LOVE the chair. But it is also important to note what a pleasure it has been working with H&L. Rima, my designer was very helpful and patient. Rob, Bryan, And Excel delivered the same week as purchase - they were prompt and VERY careful. We had a tiny glitch in scheduling and they graciously accommodated me. Looking forward to working with H&L again in the future! Oh, and my purchase helped ********* ***** - could it get any better?
Robert E.
08/28/20
 
no comment
Robert E.
08/21/20
 
I have been looking for a store that carries unique pieces, and I found what I was looking for. I purchased some beautiful clay pots that sit on a clay base. I Absolutely love them! I had three gentlemen that were professional, extremely nice that delivered those pieces. Rob, Excel, Bryan. These gentlemen were so kind and brought the pots to my backyard. I thank all of you from the bottom of my heart! Bryan I must have missed your photo..I do apologize.
Robert E., Excell W.
08/21/20
 
Google didn't open for the review! The Howard Lorton Delivery crew (Rob, Bryan and Excell) was excellent: friendly and personable!!!
Robert E.
08/20/20
 
I fell in love with a patio furniture art piece I saw through the Patio Display window day after day while walking my dogs. I finally decided to call about it. The price was right and I was able to handle the transaction completely over the phone. Lawrence, my deliver driver and his team were amazing. All in all, this was an excellent experience - got the item I love and encountered superb service every step of the way!
Lorence D.
08/20/20
 
The delivery men, Josh and Lorance were efficient, careful, and courteous.
Josh D., Lorence D.
08/05/20
 
Romero and his crew were great. Thank you.
Romeo M.
07/27/20
 
These gentlemen were very professional. Did a great job of putting my sofa in the right place and setting it up. Both were so very nice and helpful. Thanks Guys.
Robert E.
07/20/20
 
Truly a gem. Their furniture is incredible. Definitely high end but lasts longer than chain retail stores. This is a Denver local business I am passionate about supporting. We bought an outdoor dining set from Rima and she was wonderful. White glove delivery from Robert and Romeo makes this the ultimate experience. I will return again and again.
Robert E., Romeo M.
07/08/20
 
We have bought several pieces of furniture from Howard Lorton. We like the designer that we have been working with; she has been patient with us as we furnish our home. The delivery crew is always professional in terms of scheduling and delivery. Delivery is incorporated into their every day prices, so what you are quoted is the final price. II would highly recommend
Derek D., Romeo M.
06/25/20
 
We had our furniture delivered by a team of professional and courteous delivery staff, so sorry I can’t remember their names. We noticed a leg on the couch had an issue and we called our designer Beth. The couch was picked up, repaired and returned in a professional and courteous manner. We have always bought our furniture at Howard Lorton and highly recommend them.
Derek D., Josh D.
06/19/20
 
Fernando and Robert took great care of our furniture when they delivered it.
Robert E., Fernando M.
05/13/20
 
This is for the delivery only. Delivery guys Fernando and Robert were professional, careful and quick - Howard Lorton is lucky to have them
Robert E., Fernando M.
05/06/20
 
Excellent furniture delivery. Early in the estimated time window. Furniture arrived in perfect condition. Fernando and Robert did a 1st rate job!
Fernando M.
04/30/20
 
I will admit that I am NOT gifted in the home design arena. I more often get it wrong than right, so I am a repeat customer of Howard Lorton Furniture. The items are not those you would find in a friend's home, which is a huge plus for me. My designer, Carol, finds things I would never normally pick and I end up astounded at the colors and happiness in the items she picks for my home. My delivery crew, Fernando and Robert, were friendly, punctual, AND they had helpful suggestions. They even placed the pillows, artfully. If you want beautiful, quality items that are not in your average chain furniture store, Howard Lorton is where you should shop.
Robert E., Fernando M.
04/22/20
 
Fernando & Robert were very courteous and prompt with our delivery!
Robert E., Fernando M.
04/17/20
 
Fernando and Robert were efficient, courteous, and very nice to work with. They were as professional as you would expect from Howard Lorton. Thank you very much.
Fernando M.
04/10/20
 
Exemplar customer service exhibited by both!
Derek D., Robert E.
03/25/20
 
Derek and Jay delivered a new leather swivel chair for my office and a mahogany desk console for my wife. They were very professional, polite and courteous, and ensured we fully inspected the two pieces before placing them in the rooms requested. They are great ambassadors for Howard Lorton!
Derek D., Jay J.
03/17/20
 
Jay & Derek are professional, knowledgable and thorough. Always have excellent delivery service from Howard Lorton and love their quality products! LMS
Derek D., Jay J.
03/17/20
 
We were unsatisfied with our recent bed purchase from somewhere else and didn't know where to find a good bed. Howard Lorton has very luxurious supportive beds for the same price as the fancy new style air/foam bed that didn't even hold up for the 100 day trial and gave me back problems. Mickey Gilbreath at Howard Lorton was great! We will now shop their exclusively for furniture. The delivery team was awesome. Derek & Josh helped us remove the bed we were returning to the hall because the other company's driver was late. D&J were very careful of our home and other furniture as well as making sure we were satisfied before they left. Kudos to the whole team.
Derek D., Josh D.
03/13/20
 

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