Howard Lorton
12 East 12th Avenue, Denver, CO 80203
Phone: 303-831-1212
Website: howardlorton.com/



Howard Lorton - Our Reviews

Overall Rating

1243 star rating
(249 Reviews)
Google
569 star rating (114 Reviews)
Better Business Bureau
180 star rating (36 Reviews)
Judy's Book
125 star rating (25 Reviews)
ReviewBuzz
309 star rating (62 Reviews)
Yelp
25 star rating (5 Reviews)
Facebook
20 star rating (4 Reviews)
Happy Call
15 star rating (3 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Howard Lorton has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Received delivery of an outdoor chair from Howard Lorton. Dominic and Lorence were professional, courteous, and quick in getting the chair to the patio. They provided some insight as to care for the furniture in different weather conditions. Recommend.
Lorence D., Dominick M.
08/08/22
 
I just have to compliment the delivery team of ******** M and ************* Howard Lorton Furniture on their attitudes and professionalism on Saturday during our delivery. They were wonderful and did such a great job! We were very pleased as they put everything where we wanted it. They took their time, were efficient and took great care as they brought in all the big pieces of our new sectional. Thank you again ******** and Excell for doing a great job and just being so pleasant to deal with!
Dominick M., Excell W.
07/18/22
 
Staff could not have been more helpful and courteous!
Excell W.
07/13/22
 
Staff could not have been more helpful and courteous!
Dominick M.
07/13/22
 
Dominic and Excell were very professional and helpful with our delivery of our new bed! They went above and beyond to make sure that I was satisfied. I would definitely use Howard Lorton Gallery again because of them.
Dominick M., Excell W.
07/12/22
 
Great delivery team - Courteous, efficient and communicated clearly with client. Doesn't get better than that!!
Dominick M.
07/06/22
 
We were greeted by Mark and was able to ask him about the Stressless line. Mark was very helpful and patient with us as we choose our furniture. Delivery was TOP NOTCH, Dominick and Lorence were FANTASTIC we could not have asked for a better team AND we are so satisfied with the couch and chair we choose. It was worth the wait.
Lorence D., Dominick M.
05/05/22
 
Excellent design advice from Rob Osgard. He spent many hours with us helping with decisions on fabric and finish. He is professional and very knowledgeable, a great guy to work with. The delivery drivers Lorence and Excell were terrific. They delivered everything without a scratch. It was a big job and they handled it professionally and with care. We keep coming back to Howard Lorton because of the service and quality!
Lorence D., Excell W.
05/01/22
 
We entered the showroom and was pleasantly greeted my Micky who helped us navigate and find what we were looking for. Rob and Romeo made a few deliveries to our home. the furniture arrived in perfect condition, and they placed exactly where we wanted it. if Howard Lorton didn't have it on the floor, Micky searched to find everything we wanted.
Robert E., Romeo M.
01/17/22
 
Just want to recognize the excellent team of Rob and Romeo in the delivery of two leather chairs today. These men were courteous and professional. I received a call the day prior to my expected delivery. They were on time and warmly introduced themselves when they arrived. We have a good number of steps to our front door, but they were happy to accommodate. Very happy with my experience.
Robert E., Romeo M.
01/12/22
 
Fernando and team are outstanding!!!! Never have I received such attention to detail in placing every piece of furniture during a move. Patience in allowing me to measure locations. Constant courteous conversation to ensure I was satisfied with every placement. Can moving be fun??? YES!!!! With Fernando and team guiding the work - I had a great time. And, they truly did all the work!!! Ben
Fernando M.
12/17/21
 
Dominic and Excell were amazing. They delivered my furniture on time, calling me in advance to say they were 23 minutes out. They were especially respectful of my home. Careful in every piece they set. They even arranged the furniture 2-3 times until I was pleased. I could not have asked for a better delivery. As always, Howard Lorton and those who represent them do not disappoint. Thank you.
Dominick M., Excell W.
12/16/21
 
Lorence and Josh were very helpful and pleasant when delivering our dining table. They were very careful while carrying and setting up the table. Many thanks.
Josh D., Lorence D.
12/04/21
 
I could tell from the first phone call from Dominic that I was getting The A Team!! Dominic and Excell were professional, courteous, and thorough. I could not be happier with my experience with these two gems!!
Dominick M., Excell W.
11/01/21
 
Delivery was quick, clean, professional. Definitely up to Howard Lorton standards. Thanks, as always. Robert King
Dominick M., Excell W.
10/29/21
 
Dominic and Robert delivered our new Lexington bedroom set today and they were awesome. On time and extremely patient and helpful. Both of these men exemplify why my wife and I have been shopping at Howard Lorton for over 20 years. Excellent product selection and fantastic service. To us, there is no other place to buy furniture in Denver. Thanks, Dominic and Robert. I really appreciated your help!
Robert E., Dominick M.
10/28/21
 
Dominic & Robert showed up early today to deliver our fabulous furniture from Howard Lorton. They were polite, courteous, professional. They asked for permission to walk the route they'd need to access for delivery and set up of our new furniture, then took every precaution not to damage our hardwood floors or the new furniture items. They asked me to please check all of the furniture finishings to be sure there were no scratches, defects, or the like. All in all, they made the last part of this process perfect.
Dominick M.
10/28/21
 
Vicky was so helpful and patient during the entire process of picking out our furniture to delivery. It was a very pleasant experience. She really wanted us to get the right furniture that will last us many years. Team Dominic delivered our furniture. They were very professional and careful. They washed their hands before touching the cushions. They even fluffed the pillows.
Dominick M.
10/26/21
 
Dominic and Robert were very helpful and kind.
Robert E., Dominick M.
10/17/21
 
Very efficient and pleasant
Robert E., Dominick M.
10/06/21
 
Excell and Dominic, the driver he works with were outstanding! Careful, warm, nice, polite and extra helpful. Just outstanding delivery experience...Dominic and Excell are the best
Excell W.
09/30/21
 
Dominic and Excell were great! Professional, fast, courteous, even took time to wrap my doors to make sure couch was safe going through the door! Great experience, keep up the superior work! Overall 5 star delivery!
Excell W.
09/27/21
 
Lornce & Jayden were excellent delivery men. Were at our home on time, set the sofa just where we wanted it, checked it out, and were on their way. Very good, Hazel Chapman
Lorence D.
09/26/21
 
Great job delivering some challenging furniture through some challenging entryways!
Excell W.
09/24/21
 
Dominic and Jayden arrived early in the time slot, took away my dilapidated recliner and set up the new one in just a few minutes. The delivery was made easy for me by their courtesy and competence.
Fernando M.
09/23/21
 
Dominic and Excell did a wonderful job delivering and setting up my new sectional. They were attentive, considerate and funny! They did not leave until they knew I was satisfied with the sofa location and suggested pads for the feet of the sofa so it would not scratch my floor. The service was fantastic and I love my sofa!
Excell W.
09/22/21
 
Mickey was an excellent designer, showing us couches that would suit what we were looking for and could receive immediately. As we weren’t sure if the sofa would fit on the stairwell to the lower level, we bought it on approval and Fernando and crew then came (with the sofa in the truck) to appraise the space. Turned out that it would be too big for the stairway. He suggested that we come back to the showroom - and named a few sofas that he thought would work in the stairwell. He promised to come back that day to deliver our new selection. Mickey then called to follow up and recommended one of the ones Fernando had mentioned. We went back to the store and chose it. Mickey adjusted our invoice and Fernando and Dominick delivered and assembled it a few hours later. We love it!!! The experience was very positive. Thank you Mickey, Fernando and Dominic!
Fernando M.
09/10/21
 
As you may know, wait times for furniture are off the charts right now - Fernando and team were able to turn around a next day delivery on a beautiful leather lounger! Well priced furniture with fast and professional service - five stars!
Fernando M.
09/09/21
 
Our salesman Roger, and our delivery guys, Dom V. and Rob E. all provided top notch service! Roger was very helpful in the store, taking a lot of time to help us with our custom furniture selection. Dom and Rob were very professional, careful and helpful while removing old furniture and setting up the new furniture, making sure all components were working and the sofas were perfect!
Robert E.
07/25/21
 
With the assistance from Roger, I was able to select beautiful, unique and solid furniture for my new apartment at a great price. Everything was delivered perfectly on the date set. The three delivery men: Dominic, Russell Bank and (I apologize but cannot recall the third gentleman's name) delivered and set up an entire apartment (on the third floor with no elevator) in such a professional manner. They were careful not to scuff the floors, placed the securely wrapped furniture where I requested and were friendly and knowledgeable throughout the entire process. I am definitely returning.
Fernando M.
07/21/21
 
Robert and Dominique were FANTASTIC! They are the A Team and we would request them every time. Thank you guys!
Robert E.
07/12/21
 
Both delivery members worked efficiently and quickly. The furniture was hadled carefully and assembly done as needed.
Robert E.
07/09/21
 
The BBB site link did not work. But Rob and Dom were excellent.
Robert E., Romeo M.
07/09/21
 
Went into the store this morning and purchased 4 chairs.The earliest time on the delivery schedule was in 3 weeks so Fernando stepped up and said he was already going to be in our area and could deliver them today!!! Sure enough, several hours later I got a call that they were on their way! Not only are the chairs perfect but the service was outstanding!!!!
Lorence D., Fernando M., Romeo M.
05/21/21
 
Lorence and Bryan were great and super professional!
Lorence D., Bryan R.
05/13/21
 
Fernando M and his team along with Tony were amazing! They make sure you have a great experience and go above and beyond in customer service.
Fernando M.
05/07/21
 
Pick-up/delivery team was careful, courteous, and efficient.
Robert E., Bryan R., Excell W.
04/26/21
 
These guys were the best. Courteous and careful. They knew exactly how to set up the bed and attach the wiring.
Robert E., Bryan R.
04/15/21
 
I have worked with Rob Osgard on several home projects. He is so helpful and so experienced. He gives lots of options and has great decorating sense of style. I am always pleased with the outcome and could not have achieved it without Rob’s help and guidance.
Robert E.
04/02/21
 
Rema, my sales woman, goes way and beyond in her service. We worked together for five months, until we found the exact furniture I wanted at the price I wanted. Rob and Bryan, Delivery Men, were friendly, professional and on time. They were extremely careful with my furniture. And shared with me important tips. As they left, they said, 'Have a good day.' And I replied, "I've already had a great day. It's just like Christmas!"
Robert E., Bryan R.
03/28/21
 
Our service was terrific. The delivery was on time and nice guys!
Jose C.
03/24/21
 
Great quality furniture, Mickey is a great designer
Robert E., Bryan R.
03/19/21
 
The delivery team of Romeo and CJ were very very helpful and professional, they even brought in boxes that had just been delivered before they arrived and were sitting on my porch. They delivered my purchase and set it up for me with pleasant conversation. If you are lucky to get this team you will be pleased and well taken care of.
Romeo M.
03/14/21
 
We ordered two high-end, custom-designed Hancock and Moore sofas from Howard Lorton during the last Thanksgiving sale, one a Motion-Your-Way recliner and the other, a Your-Way Sofa. Beth O'Neill patiently spent about 3 hours with us and did a great job of explaining and assisting us in selecting and designing the sofas. The sofas were delivered about 3.5 months after order and they look beautiful! Rob, Bryan and Josh, the delivery folks, were par excellence. They were right on time, very professional, courteous, and polite, and handled the furniture with great care. The recliner was extremely heavy and bulky and a tight fit through our front door, but Rob and Bryan worked their magic and got it in! They helped assemble and test everything and even helped position the sliders I had bought below the sofa legs. These guys were amazing and we are very pleased with our experience.
Josh D., Robert E., Bryan R.
03/12/21
 
We ordered two high-end, custom-designed Hancock and Moore sofas from Howard Lorton during the last Thanksgiving sale, one a Motion-Your-Way recliner and the other, a Your-Way Sofa. Beth O'Neill patiently spent about 3 hours with us and did a great job of explaining and assisting us in selecting and designing the sofas. The sofas were delivered about 3.5 months after order and they look beautiful! Rob, Bryan and Josh, the delivery folks, were par excellence. They were right on time, very professional, courteous, and polite, and handled the furniture with great care. The recliner was extremely heavy and bulky and a tight fit through our front door, but Rob and Bryan worked their magic and got it in! They helped assemble and test everything and even helped position the sliders I had bought below the sofa legs. These guys were amazing and we are very pleased with our experience.
Josh D., Robert E., Bryan R.
03/11/21
 
CJ and Romeo were very professional and they provided us with great customer service from the time that they knocked on our door until they left. Their communication was awesome and they were both very respectful. This is the second time that Romeo has made a delivery to our house and it was no different from the first time. Thank you CJ and Romeo.
Jay J.
03/10/21
 
They did a super job. Careful, knowledgeable and very pleasant and timely.
Lorence D., Jay J.
03/07/21
 
Lorence and Jay did an excellent job delivering and setting up 2 high end pieces for us. They were polite and very respectful of our home. They showed up on time, wore masks, cleaned up....very professional. Thank you!
Lorence D., Jay J.
03/04/21
 
I wanted an affordable, high quality recliner and found one fairly quickly, thanks to the salesperson who steered me to a clearance sale. Delivery was prompt and efficient. The entire experience was excellent.
Robert E., Excell W.
03/02/21
 
I wanted an affordable, high quality recliner and found one fairly quickly, thanks to the salesperson who steered me to a clearance sale. Delivery was prompt and efficient. The entire experience was excellent.
Robert E., Excell W.
03/02/21
 

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