FLOFORM - Victoria
201-620 Finlayson St, Victoria, BC V8T5C8
Phone: 250-472-1200
Website: floform.com/home-find-a-showroom/#store=floform-retail-showroom-8



FLOFORM - Victoria - Our Reviews

Overall Rating

905 star rating
(183 Reviews)
Google
180 star rating (36 Reviews)
Facebook
199 star rating (40 Reviews)
Better Business Bureau
235 star rating (47 Reviews)
ReviewBuzz
286 star rating (59 Reviews)
Yelp
5 star rating (1 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period FLOFORM - Victoria has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


The installers were very polite and did a very good installation. The installers were both very pleasant and comptent. I recommend FloForm Countertops highly.
Ashton-Wade D.
10/02/17
 
****** with his crew******l and **** thoughout the installation were professional, thorough and personable. I would describe them as artisans and master craftsmen(woman). Their attention to all details was without fault extending to the clean up during and after the job was finished. ***** the salesman was exceptionally knowledgeable personable and polite. He ensure a smooth and efficient process. We always felt comfortable in our dealings. *** conducted himself in a professional manner as well with a high level of attention to detail, when measuring our kitchen for the installation. We are very pleased with our granite counters and the whole experience.
Ashton-Wade D.
09/28/17
 
Great experience with FloForm from start to finish! Everything was very quick and efficient. Rob came out and measured and he was so precise and careful to get everything right. Mike and Matt came to do the installation today and they were excellent. Very professional, friendly and careful when bringing the countertops in. They provided great information about how to care for the counters and were helpful in putting everything back in place once they were done. Thanks Matt and Mike!
Mike A., Matt M.
09/15/17
 
Very happy with Matt and Mike who installed our beautiful countertops. From start to finish, Floform service was excellent. Everyone we dealt with was very professional, on time and great communication throughout. Even our plumber commented today on the great installation job with a perfectly drilled hole for the faucet - something he doesn't always see. Thank you!
Matt M.
08/16/17
 
THe installation of our counter tops could not have gone better. Matt and Mike were respectful of our home and explained the process and what we could do to assist. Keeping our dog Jigz out of the way was the main thing. Any questions we had or describing the process was amply covered by the crew. Their knowledge and skill in the installation were the basis of a flawless process. Two experts that we were pleased to work with. The final result was better than we had hoped for and Matt's explanation of the warranty and dos and don'ts of counter use were very useful as we have had granite counters in the past and these Quartz counter tops use and care are different. Great representatives.
Matt M.
08/16/17
 
Super friendly, professional and efficient. Thanks so much to the whole team.
Matt M.
08/15/17
 
**** did a great job in installing our new bathroom counter - excellent service.
Matt M.
08/05/17
 
We contract with FLOFORM to replace out kitchen countertops and backsplash in Jul 2017 after comparing products with a few other local suppliers. Our first contact with the company was with **** the design consultant for an in-home consultation and estimate. **** provided excellent guidance and suggestions to meet our need. A measurement visit with **** was next on the to-do-list. We also visited the show room and received suggestions from ***** and a sales lady. Removal of the old and installation of the new countertops was done by **** and ***** A few days later the new backsplash was done by ****** Throughout the entire process we found all the folks with whom we interacted to be both competent and professional. They readily explained their part in the process and expertly answered our questions. We also had occasion to contact **** the installation manager and found him to be most agreeable ad helpful. Our entire experience with FLOFORM has been pleasant. We readily recommend this company for your countertop project.
Matt M.
08/01/17
 
We chose ****************** Quartz counters, so beautiful! We are very pleased with our experience with Floform Countertops. Beginning with *****, Design Consultant, *** ******* CAD Technician and ******** Installations. We also had our backsplash installed by ***** of ***** Tile. All very professional and accommodating. The only negative was with the main office personnel, although very pleasant, need more communication skills and followup. Overall we are very happy with the Floform experience and would highly recommend Floform Countertops and ***** Tile.
Gavin H.
07/28/17
 
Matt and Mike were very professional. Arrived on time and had to do a bit of cutting outside, some had measured wrong from FLOFORM. No complaining, just got the job done. Amazing gys.
Matt M.
07/26/17
 
Great installer, courteous, took his shoes off every time he entered the house. Quick work of installing the counter tops. The joints are barely noticeable. I am very happy with the product and the install. I would recommend Floform to anyone.
Matt M.
07/12/17
 
Ashton and Clay were excellent. The installation was quick and efficient and they explained how to maintain the countertop and how the warrenty worked - good job guys, thanks!
Ashton-Wade D.
07/12/17
 
Matt and Mike were great. They were efficient, communicated well and cleaned up thoroughly. They made our counter install seamless. Thanks
Matt M.
07/09/17
 
Thanks very much to Matt and Mike who installed my bathroom counter top. This is the second counter top I have purchased from you and still impressed with the quality of the product and the professional and cheery way your staff acted.
Matt M.
07/06/17
 
Very experienced installer, handled everything in a professional and friendly manner. His standards are high and his work is precise. Excellent results on the completion of our kitchen.
Ashton P.
07/06/17
 
Friendly,clean,willing to explain each step. A great working duo we will welcome back to our home for are next installation.
Matt M.
07/05/17
 
I rate the service by **** and his crew as very punctual and professional. Definitely recommend.
Glen N.
06/27/17
 
****************** and his team of two were a genuine treat to observe installing counter tops in our Parksville/Qualicum Beach home. Friendly, professional, precise, efficient with good housekeeping traits are words that come to mind. An outstanding team and congrats to *************!
Ashton-Wade D.
06/21/17
 
I recently had countertops installed by **** and his crew from Floform Victoria and they look absolutely fabulous!!..To start with, the countertops arrived ahead of the estimated delivery date. Then the installers arrived early which was great so we weren't waiting around all day. **** was very respectful of my new flooring, cabinets and paint and reminded his crew of this several times during their visit. They covered floors with drop sheets before wheeling in the counters and protected cabinets to avoid scraping and scuffing during installation. Thanks for a great job.
Glen N.
06/20/17
 
Countertops and Backsplash installed by two efficient, friendly and helpful installers: Matt and Mike. Josh did a great job of creating an absolutely perfect template. Thanks to all the Floform crew who took part in this project. We love it!
Matt M.
06/16/17
 
Installation team Matt and Mike were efficient and personable. They did a great job and the counter top fit well thanks to the skills of templator Josh. Frank
Matt M.
06/12/17
 
I am doing a reno of my ensuite. We decided to get quartz counter tops & our contractor chose floform. The counters are to die for = STUNNING / AWESOME / SPIFFY / FANTASTIC !!!! The crew that installed our two counters (& sink) were = M & M (MATT MIKE) = Both were amazing, professional, perfect = a 11 out of 10 !!!! We highly recommend the company and their installers = M & M
Matt M.
05/26/17
 
I was doing a kitchen reno and Floform was the company used by the kitchen designer I chose. There were a couple of hiccups with the install but Floform rectified the situation quickly and the end result is beautiful and perfect. Every single Floform employee that I dealt with was very pleasant. I'd certainly recommend the product and the company to others.
Glen N.
05/17/17
 
Ashton our installer was courteous, efficient, and did everything to perfection. Very friendly and polite and cleaned up everything as he went. I would recommend him to all our friends.
Ashton-Wade D.
05/08/17
 
Rob was so professional and explained everything as he was going. He recommended what he thought was best for our kitchen when we weren't sure. ( our first renovation ). He was efficient, curteous,friendly, polite and very informative. I will be sure to tell all our acquaintances and recommend him for future work.
Rob W.
05/08/17
 
My husband and I were very impressed with our installer, Glen. He's a true professional; skilled, efficient and creative. He went way above and beyond expectations to make some alterations on a countertop to better suit our needs. Would recommend this talented man without hesitation. The countertops look gorgeous!
Glen N.
05/04/17
 
I can not tell you how thrilled I am with my new counter tops! I picked quartz. The countertop looks even more beautiful than the sample I had! My experience with Floform has been seamless. I found the showroom by accident, was driving in the area, went in and met Nicole. She greeted me kindly that day and each time I went in there as I changed my mind several times. She was so helpful with helping me pick my sink as well as look at backsplashes. Mandi helped me schedule my initial appointment with John to formalize my selection and get my quote. She also shared with me that there were discounts available if I was a Costco member. Josh came to do my template and he was so calm and professional. Sixteen days later Glen and Percy delivered my stone! Glen took his time to be sure it was to his standards. I love a true professional. He also shared with me how to care for it, etc. Yesterday was the highlight of my kitchen reno that has been extremely stressful. The countertops look absolutely wonderful and the kind, professional and caring team has been the best part of my reno! Thank you so much for your team efforts!
Josh R., Nicole G., Mandi N., Glen N.
04/21/17
 
Joel and his partner did an excellent job installing our new countertop.
Joel O.
04/21/17
 
Ashton Wade installed our countertops @ took flaws out of the quartz which I thought was unfixable. Job well done Ashton.
Ashton-Wade D.
04/20/17
 
I love my new countertops! Scott, Mandi, Glenn, (and assistants) were so professional, knowledgeable, and friendly. They all went above and beyond to get my countertops in before Easter. I would highly recommend Floform and this lovely caring team that were so personable and easy to work with.
Mandi N., Glen N.
04/13/17
 
After the initial disappointment of an inferior repair of a cracked seam, I was extremely pleased at the quality of the re-repair. Glen certainly knows his business, he said that I would be satisfied when he had finished and I am. The kitchen looks great and I can certainly recommend the manner in which they dealt with this complaint. Very well done....
Josh R., Glen N.
03/17/17
 
We can't say enough good about the Flo Form Team who installed our Countertops. From Rob who did the template to Ashton and has team. Unbelievable quality with the Cambria Quartz and Ashton's eye for perfection with the install. The whole experience with all of the Flo Form Team has made this project a lot less stressful than it could have been. Thank You Guys!!! 10 out of 10 in our books. #MyFLOFORM
Rob W., Derek B., Mandi N., Ashton-Wade D., Shawn N.
03/09/17
 
Jean and I were extremely satisfied with our experience with FLOFORM. from Scott our salesman Rob the templater Ashton, Laural, Colton our installers and Gavin our tiler. There was nothing they wouldn't do for us and as seniors that was wonderful. FLOFORM should be proud to have such great employees it is a credit to them. We will highly recommend FLOFORM to our friends. Bill and Jean Benwell
Mandi N., Ashton-Wade D.
03/01/17
 

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