AA Service Co Heating & Cooling
550 Anthony Trail, Northbrook, IL 60062
Phone: 847-729-7889
Website: www.aaserviceco.com

Family owned and operated since 1965. 24-hour emergency service. Heating and cooling sales, service and installation specialists for residential, commercial, and industrial projects. Facility includes an inventoried parts department and sheet metal fabrication shop. Free estimates on installs.
Big enough to get the job done, small enough to care!

AA Service Co Heating & Cooling - Our Reviews

Overall Rating

23546 star rating
(4734 Reviews)
Google
5073 star rating (1018 Reviews)
ReviewBuzz
6723 star rating (1359 Reviews)
Judy's Book
916 star rating (185 Reviews)
Better Business Bureau
1560 star rating (312 Reviews)
Facebook
2282 star rating (458 Reviews)
Other
449 star rating (90 Reviews)
DexKnows
149 star rating (30 Reviews)
Yellowpages.com
30 star rating (6 Reviews)
Yahoo
459 star rating (92 Reviews)
Superpages
1372 star rating (275 Reviews)
Yelp
3578 star rating (718 Reviews)
Happy Call
945 star rating (189 Reviews)
Kudzu
10 star rating (2 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period AA Service Co Heating & Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Installed a new furnace. Jason and other installer were knowledgable, friendly, and did a very professional job. Removed old unit and installed new one in about four hours. Explained the thermostat and heater operation. Cleaned up and left job spotless. Job well done.
Jason B.
11/04/14
 
We have been using AA Service Co. Heating and Cooling for many years. The Service Pro who took care of us has visited our home before, which is one of the nice things about this firm. He arrived within the promised time slot and was both professional and friendly. I am sure we will see him again in the spring when it is time to turn our air conditioner back on!
Jeff C.
11/04/14
 
Andy C. has been to my home more than once. I have found him to be knowledgeable and respectful. In each case he completed the job in a workmanlike manner.
Andy C.
11/03/14
 
Tom is very polite, efficient and excellent at what he does.
Tom T.
11/03/14
 
Kevin did a great job performing routine maintenance on our furnace.
Kevin B.
11/03/14
 
Service technician was excellent, Joseph R
Joseph R.
11/03/14
 
Kevin did a great job performing routine maintenance on our furnace.
Petr G.
11/03/14
 
Just want to give a shout out to Tommy S. He serviced my furnace last week. Showed up on time. Knowledgeable, fixed the problem promptly and respected my house leaving it cleaner than he found it. Also educated me on potential issues that I may have coming down the road. Truly the best home service experience I have ever had. My first time with your company and I will continue because of stellar employees like Tommy. BTW, I work for Nordstrom which is known for our service and he matches anything I would expect of my employees. Friendly, timely, courteous and knowledgeable. Thank you.
Tommy S.
11/01/14
 
The team at AA was excellent. They were timely, professional and very diligent about answering any questions I had. I would highly recommend them to anyone in need of HVAC service!
Dave A.
11/01/14
 
Jeff C came to service our heating unit which had mysteriously stopped working. He had to go to Melrose Park to pick up the motor that we needed. He was very patient and explained what was going on. He came back quickly and got to work. My mom and I felt very comfortable leaving him in the basement while we ate dinner! He had to change the circuit board too, and all the while, stubbornly checking for the cause of the malfunction. His patience and resolve saved the day. Today was an extremely windy day and a one in a million thing happened: a piece of plastic wrap (God only knows where it came from) was sucked in to the intake discharge. I told him that now I was extremely worried, and with a calming smile he told us not to worry because the chances of it happening again were rare! God bless Jeff C, it was almost 7:00 p.m., yet he took the time to explain everything, did not mind my questions, and made us feel comfortable and confident! I will ask for him to service and tune up my heat and A/C. 10 Stars!!! I've always rated AA Service Heating and Cooling as excellent, you're even better with Jeff on board!
Jeff C.
10/31/14
 
Bought a condo that was previously serviced by AA Service for my furnace. Thought I would call them as they would have the history and glad I did. More so because of Tommy S. Tommy was on time, knowledgeable, fixed the problem at a reasonable rate. Tommy was respectful of my house leaving it cleaner than he found it. Highly recommend this company but more for their employee Tommy. Ask for him!
Tommy S.
10/31/14
 
Jeff C came to service our heating unit which had mysteriously stopped working. He had to go to Melrose Park to pick up the motor that we needed. He was very patient and explained what was going on. He came back quickly and got to work. My mom and I felt very comfortable leaving him in the basement while we ate dinner! He had to change the circuit board too, and all the while, stubbornly checking for the cause of the malfunction. His patience and resolve saved the day. Today was an extremely windy day and a one in a million thing happened: a piece of plastic wrap (God only knows where it came from) was sucked in to the intake discharge. I told him that now I was extremely worried, and with a calming smile he told us not to worry because the chances of it happening again were rare! God bless Jeff C, it was almost 7:00 p.m., yet he took the time to explain everything, did not mind my questions, and made us feel comfortable and confident! I will ask for him to service and tune up my heat and A/C. 10 Stars!!! I've always rated AA Service Heating and Cooling as excellent, you're even better with Jeff on board!
Jeff C.
10/31/14
 
Excellent Installation
Jason B., Jeremy H.
10/31/14
 
Tim B is terrific. A pleasure to have in my home. He's prompt, complete, knowledgeable and all those good things. I appreciate the fact that I get Tim all the time. Please rate him a 6!
Tim B.
10/31/14
 
Lance P came back for the fall cleaning, and as always he is polite, thorough, and adorable!!! After he explains everything he did, he explains why he needed to do them. He asks if I have any questions or concerns. He even puts the old filter in the recycle trash bin. I look forward to having him back next spring. It says a lot about the Company, AA Service that they keep their employees for a long time that the same person can come back as they are the most knowledgeable about my unit!!!!
Lance P.
10/31/14
 
Have worked with Tim several times now and he consistently provides excellent service, clear answers to questions and detailed explanations for what he recommends. Tim and AA Service have my trust and I recommend them without reservation.
Tim B.
10/31/14
 
Excellent service tech. Kind, polite and very clean
Petr G.
10/31/14
 
We cannot say enough about Andy and the team at AA. Andy was extremely responsive in our emergency situation and went above and beyond to make sure everything was in working order before leaving. Thank you AA Service for making a not so great situation very manageable.
Andy C.
10/30/14
 
I have been using AA Service for over 15 years. I am always extremely pleased with their service. Tim came out to my house today and did a very thorough job. He explained everything to me, he was very informative. I will recommend AA service to all of my friends.
Tim B.
10/30/14
 
Joe R. replaced filters in our two furnaces. He was friendly, clean, and efficient. No complaints.
Joseph R.
10/30/14
 
Joseph R. serviced our furnace this morning. He arrived promptly, worked cleanly and efficiently, and answered all my questions clearly. It was a pleasure dealing with such a professional technician; I would certainly recommend him and call him again for my furnace servicing needs.
Joseph R.
10/30/14
 
Did a thorough job inspecting and servicing our condo furnace. Since there is no humidifier with the furnace, he suggested how many and where to place humidifiers in the unit.
Petr G.
10/30/14
 
The gang at AA Service always go above and beyond the call of duty. I've always been happy with the attention to detail in their service and their honest opinion of maintaining both the air-conditioning and heating units we have at our properties. At our house, when Tom shows up, putting on plastic booties before entering shows the respect he has for our house. Even though we insist he doesn't need to, that means a lot. Tom was very good and making sure the unit works top to bottom, we couldn't be happier. We always plan to use AA Service.
Tom T.
10/29/14
 
Jeremy H. and Jason B. installed a new furnace and air conditioner on Friday after removing the old units--excellent work in a tight space and on the roof, neat and tidy (even removed a mark on the floor that was there before they came!), easy to have around for a day. Happy to recommend these professionals.
Jason B.
10/28/14
 
We have been with AA Service Co since 2007 for both our air conditioning and furnace maintenance. It is excellent. In particular, Ted Telios first serviced our furnace in 2012. He was very professional and let us know what he was doing throughout his work. We were so impressed and satisfied with his work that we have requested Ted for all of our service calls. We were having some trouble with our furnace clicking on and off. Ted diagnosed the problem and installed a new intermittent ignition control unit. Problem solved, thanks to Ted! Robert Troyer
Ted T.
10/28/14
 
Jeremy H. and Jason B. installed a new furnace and air conditioner on Friday after removing the old units--excellent work in a tight space and on the roof, neat and tidy (even removed a mark on the floor that was there before they came!), easy to have around for a day. Happy to recommend these professionals.
Jeremy H.
10/28/14
 
I had a very good experience with Joe. He was outstanding. He gave me helpful hints on energy conservation. I would recommend him and your company.
Joseph R.
10/28/14
 
Andy Choyinski did a terrific job at our house - on two separate times. Give him top rating.
Andy C.
10/28/14
 
Tim B. is a great guy. He provides thorough, friendly service. I feel confident and secure each time he checks out my furnace or AC because I know he looks after things for me like he would for his own family. Tim is conscientious about his work, timely, and an all around great guy. AA Service, please acknowledge Tim's quality work on your behalf. Take time out to congratulate him, shake his hand, stop by his van to thank him for all that he does. You don't ever want to lose this technician to another company. Linda
Tim B.
10/28/14
 
Joseph was terrific and very helpful. AA Service is THE best there is.
Joseph R.
10/28/14
 
Tim is always a great guy. He is courteous and clean and does a super job. I am very satisfied with Tim. I can always rely on him to do a great job
Tim B.
10/27/14
 
I have had issues with my heater for years. It was the same problem every year. When Ralph came, he did not just replace the part, he did significant research into why the problem was continuously occurring even calling the heater manufacturer to determine the cause and get resolution. He explained the issue and then explained how he resolved it. I have never had a repairman who was as professional, diligent and competent as Ralph. I hope AA realizes what a gem of an employee they have!
Ralph C.
10/27/14
 
Petr is top notch very efficient and thorough
Petr G.
10/27/14
 
AA Service has done a fabulous job over the years and years that they have come and maintained the boiler at my house. This year Jeff C. was the technician and he figured out the solution to an issue I had been having with one of my radiators. I was very impressed and pleased!
Jeff C.
10/27/14
 
We have been with AA Service Co since 2007 for both our air conditioning and furnace maintenance. It is excellent. In particular, Ted Telios first serviced furnace in 2012. He was very professional and let us know what he was doing throughout his work. We were so impressed and satisfied with his work that we have requested Ted for all of our service calls. We were having some trouble with our furnace clicking on and off. Ted diagnosed the problem and installed a new intermittent ignition control unit. Problem solved, thanks to Ted!
Ted T.
10/27/14
 
We have been with AA Service Co since 2007 for both our air conditioning and furnace maintenance. It is excellent. In particular, Ted Telios first serviced our furnace in 2012. He was very professional and let us know what he was doing throughout his work. We were so impressed and satisfied with his work that we have requested Ted for all of our service calls. We were having some trouble with our furnace clicking on and off. Ted diagnosed the problem and installed a new intermittent ignition control unit. Problem solved, thanks to Ted! Robert Troyer
Ted T.
10/27/14
 
Petr was on time, friendly, and gave great explanations on my service questions. Would highly recommend.
Petr G.
10/26/14
 
Petr has done the service for my parents' home for years and now he helps us as well. We feel we can trust him and I think that says it all.

10/26/14
 
My parents have utilized AA Service for more than 20 years. Peter has moved with them from Skokie to Grayslake and he also provides his great service to us as well. We can trust him and I think that says it all!
Petr G.
10/25/14
 
Jim G. is absolutely wonderful! We request him every time we need heating and air service. Jim is personable, kind, knowledgeable and so helpful! We recommend him to anyone!
Jim G.
10/25/14
 
Excellent!!!
Jim G.
10/25/14
 
Lance has been fantastic. I cannot speak highly enough of him.
Lance P.
10/24/14
 
Technician Tom T just finished working on my heating. As usual, he was very efficient and effective in fixing my problems. Always polite and considerate and knowledgeable.
Tom T.
10/24/14
 
As usual he did a great job. He is very thorough and wastes no time Also friendly
Petr G.
10/24/14
 
AA heating have been taking care of our heating and cooling needs for several years They have always responded quickly when we have an issue. Andy C the technician has even worked late to get our balky boiler working.
Andy C.
10/23/14
 
Thanks Again Ted T.
Ted T.
10/23/14
 
Tom T. always provides excellent service.
Tom T.
10/23/14
 
Tim B. is always thorough and always provides excellent service. We always request him when setting up an appointment.
Tim B.
10/23/14
 
Tom T is the best heating and air technician. My system was replaced 6 months ago and thanks to his suggestions, the new installation has avoided old problems that I had in the past. He is tough to book because he is so good... But worth the wait.
Jason B., Tom T.
10/23/14
 
Tom T is the best heating and air technician. My system was replaced 6 months ago and thanks to his suggestions, the new installation has avoided old problems that I had in the past. He is tough to book because he is so good... But worth the wait.
Jason B., Tom T.
10/23/14
 

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