Family owned and operated since 1965. 24-hour emergency service. Heating and cooling sales, service and installation specialists for residential, commercial, and industrial projects. Facility includes an inventoried parts department and sheet metal fabrication shop. Free estimates on installs.
Big enough to get the job done, small enough to care!
Big enough to get the job done, small enough to care!
AA Service Co Heating & Cooling - Our Reviews
Overall Rating
(4734 Reviews)
(1018 Reviews)
(1359 Reviews)
(185 Reviews)
(312 Reviews)
(458 Reviews)
(90 Reviews)
(30 Reviews)
(6 Reviews)
(92 Reviews)
(275 Reviews)
(718 Reviews)
(189 Reviews)
(2 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period AA Service Co Heating & Cooling has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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Ted T. was great. Called to let us know he was on his way. Identified the problem quickly and corrected it. Neat, courteous, cheerful. Very pleased with his service. Ted T. 11/26/14 |
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Ted T. was so helpful with my humidifier questions. He saw that it was working and taught me how to see that the water is definitely running through the tube. Great technician and great company. Ted T. 11/26/14 |
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Great service - quick solution to my problem. Scott S. 11/26/14 |
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I have just started working with this company recently (last couple years) and the engineers have always been incredibly professional, courteous and fastidious. Today, Joe R. showed up on time with a smile on his face and ready to work.
Joe tolerated my dog and was able to help work through a rather unfortunate snafu that happened with the person who scheduled the visit and an installation that was supposed to take place / be installed but could not be because he did not have the part.
Even though my schedule is incredibly tight day to day and I had to take the morning off for Joe to come by and do only a portion of the work that was scheduled and should have been performed, Joe was able to work though the situation with ease and compassion. Joe left me with a great feeling that my equipment was brought up to speed, that he did so in the fastest time possible and all with an incredibly positive disposition. He displayed empathy when he needed to and genuinely wanted to work toward a solution to the snafu that was in no way appearing to be his fault- or anything that he could have helped to avoid.
Honestly not too happy that it looks likely that I will need to take ANOTHER morning off for the item to be installed but you can see the effect Joe had on the visit and the ability he had to pull me out of a potential one star review. Joseph R. 11/26/14 |
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Just had the nicest, most efficient and competent technician do my furnace "clean and check. Tommy S was great and AA Service is the best anywhere! Tommy S. 11/25/14 |
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Petr does a complete and excellent job. He has detailed experience, is always on time, and professional. I always request him to do work in my home and I'm not disappointed. Petr G. 11/25/14 |
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Petr Grinberg was clear, concise and fully explained the problem and his recommendation for dealing with it. Petr G. 11/25/14 |
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Jim G was here to do our semiannual HVAC check. He has served us before and as always was professional and efficient. He was friendly and personable as usual. Always glad to have him as our service technician. Jim G. 11/25/14 |
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I was extremely happy with Scott S. He explained the problem, why it was happening so I could understand, and corrected the problem. Scott S. 11/25/14 |
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Lance came by today for my semi-annual maintenance; as always, he was professional, informative and thorough. He asked how the furnace sounded to me as he was checking out the components and found a problem with the inducer. All told, he provided a comprehensive, detailed inspection, repaired what needed fixing, put everything back together and left with a smile. You couldn't ask for better. This company rocks! Lance P. 11/25/14 |
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Jim G is my regular tech. Jim calls in advance to let me know he's on his way. Wears covers over boots to protect my home. He goes about his work in a professional manner. Updates me on any concerns. I really like the annual service plas, as I know I'll get priority in case of an emergency. I highly recommend AA Service Co. Jim G. 11/24/14 |
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Always does a nice job. Answers all our questions. Conscientious. Jeff C. 11/23/14 |
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Have been a customer for many years and have been most satisfied with the techs and the customer service people. Would highly recommend AA for all heating and cooling problems and would be comfortable with Lance P as our tech. Lance P. 11/23/14 |
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Joseph R. was professional and did an excellent job of keeping our furnace running. On time, friendly, and efficient. We have had AA Service take care of our heating & cooling for nearly two decades, and they have been great. Joseph R. 11/22/14 |
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I have nothing but the greatest admiration for the way Lance did his job. He is excellent. Lance P. 11/21/14 |
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Jim G. is a first-rate technician. In fact, we ask for him specifically and have been doing so for years. Not only has he done a great job keeping our two HVAC systems operating smoothly, he has provided excellent advice and suggestions regarding what we should do to keep them running well and efficiently between our scheduled maintenance visits. I can't praise his work and him as a person (he's a genuinely nice guy) too highly. We feel lucky we came across both AA Service and Jim. Jim G. 11/21/14 |
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5 out of 5 stars Joseph R. 11/21/14 |
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Knowledgeable and polite - very through inspection and work. Cleaned up everything after working -- our area was cleaner when he was done than before. Petr G. 11/21/14 |
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Tim is always very thorough and professional. Tim B. 11/21/14 |
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Scheduled an appointment and technician arrived promptly, no waiting. Quickly diagnosed the problem. Made repair and the cost was very fair, no gouging. Technician left a very clean space, was friendly and knowledgeable. Perfectly satisfied with the service. Tom T. 11/21/14 |
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Scott did a great job servicing my furnaces and explaining everything to me. Scott S. 11/21/14 |
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Scheduled an appointment and technician arrived promptly, no waiting. Quickly diagnosed the problem. Made repair and the cost was very fair, no gouging. Technician left a very clean space, was friendly and knowledgeable. Perfectly satisfied with the service. Andy C. 11/21/14 |
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Arrived on time, courteous and friendly.
Complete, accurate and comprehensive winter furnace checkup.
Happy with the service and recommend AA and Lance. Lance P. 11/20/14 |
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Excellent service. Ted T. 11/20/14 |
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We had no heat in our home during a cold snap. Jeff was very professional, took his time explaining the problem and had us up and running in a timely manner. I would highly recommend Jeff and AA Service Co. Jeff C. 11/20/14 |
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Tom T is a good technician. Professional and courteous. Tom T. 11/19/14 |
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Tim B was very good at listening and then diagnosing the several issues we had . He methodically made his repairs and changed settings and now we have a working system . Thanks Tim. Tim B. 11/19/14 |
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Ralph did an incredibly thorough job checking out my humidifier, furnace and water heater to locate a minor leak that occurred. All equipment checked out fine and no more leaks. I appreciate the dedication, hard work and professionalism, Ralph! Many thanks again! Ralph C. 11/19/14 |
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Andy was early for our scheduled appt and still called to advise of a traffic problem that would slow him down. He found mouse droppings and insulation bits on the furnace. It could have caused a problem. Since I have regular Orkin Service, I asked Andy to explain the problem to them. They will be here in two days to recheck the attic. Andy C. 11/19/14 |
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Tim is terrific and a pleasure to have in my home. He is competent, thorough, and neat. He knows what he is doing and I always look forward to having him come back. He is a very friendly and capable guy. Tim B. 11/18/14 |
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I want to give Jeff an A++ rating. He is the best. Jeff C. 11/18/14 |
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Tim did an excellent job and I give him the highest rating. Tim B. 11/18/14 |
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I have been using AA Service for my heating and cooling for decades because the service is great and when I have a problem they are there for me. The office is great to deal with for scheduling and billing and my service technicians have always been great. In recent years, Lance has been my technician and I can not say enough about him. On time, courteous, and professional I am 100% pleased. I recommend this company and this technician to my friends. Lance P. 11/18/14 |
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Scott S. was professional, knowledgeable and stuck with my issue until he found a way to restore heat in a record-breaking coldd spell. He took the time to patiently explain the issue and the solution--also explaining future options for a more permanent fix. Additionally, my furnace is located in a space that is not easy to navigate and very uncomfortable, but did it with good humor. AA is fortunate to have such an excellent field worker and company representative. Scott S. 11/18/14 |
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Kraig H continues to provide top quality service year after year. He is professional, courteous, skilled and thorough. I always know that my home will receive excellent care in his hands. It's a huge relief not to worry about such an important home maintenance service. Thank you to AA Service and your employees for the wonderful quality work you provide! Kraig H. 11/18/14 |
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Andy fixed a hard to solve problem we had been having - good job, the furnace is working great now. Andy C. 11/18/14 |
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Jeff C came over to look at an issue with our heating and discovered that our thermostat was having issues controlling the furnace. He helped us select a great Thermostat, installed it and trained us to use it in very short order. I love the functionality of the new thermostat and the heat is working perfectly now! Great work! Jeff C. 11/18/14 |
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Jeff C came over to look at an issue with our heating and discovered that our thermostat was having issues controlling the furnace. He helped us select a great Thermostat, installed it and trained us to use it in very short order. I love the functionality of the new thermostat and the heat is working perfectly now! Great work! Jeff C. 11/18/14 |
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Lance did an outstanding job. I can't be more pleased. He is an excellent service technician and he did a fine job. Lance P. 11/17/14 |
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Petr from AA Service was very professional and helpful. He explained things clearly. Petr G. 11/17/14 |
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Petr G is the best service pro we have ever used. We are long time customers of AA Service and will continue to utilize the expertise of Petr for the foreseeable future. Petr G. 11/17/14 |
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Andy was very informative & spent a lot of time w/ us discussing the problem as well as fixing it. Great customer service. Very professional! Andy C. 11/17/14 |
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Andy was very knowledgeable, polite and respectful. i am very happy with the thorough inspection carried out would go as far as to say i would request Andy for all future work/visits needed Andy C. 11/17/14 |
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Tom has been our technician for several years and is prompt and very thorough!! He's very professional and pleasant to work with - terrific Tom T. 11/17/14 |
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Andy was terrific. He was pleasant and fun. He was working well after working hours but was telling jokes. He was really a delightful person. Andy C. 11/16/14 |
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Andy was prompt, punctual, polite, effective (problem resolved in less than 15 minutes) and informative when we called him in for an emergency repair of our furnace.
I will definitely use his services again and would recommend him.
David S Andy C. 11/16/14 |
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5 stars Jeff C. 11/15/14 |
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Love the service that AA Service Co. and Andy C. give me! I recommend them to everyone. Andy C. 11/15/14 |
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Andy did an excellent job. I can't say enough nice things about him. He took the time to show me how to change a filter and shared with me the importance of humidifier maintenance, which I really didn't pay much attention to before. 5 stars -- he is just an excellent guy. Andy C. 11/14/14 |
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Punctual, thorough, efficient and neat. Petr G. 11/14/14 |
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