Family owned and operated since 1965. 24-hour emergency service. Heating and cooling sales, service and installation specialists for residential, commercial, and industrial projects. Facility includes an inventoried parts department and sheet metal fabrication shop. Free estimates on installs.
Big enough to get the job done, small enough to care!
Big enough to get the job done, small enough to care!
AA Service Co Heating & Cooling - Our Reviews
Overall Rating
(4734 Reviews)
(1018 Reviews)
(1359 Reviews)
(185 Reviews)
(312 Reviews)
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(6 Reviews)
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(275 Reviews)
(718 Reviews)
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(2 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period AA Service Co Heating & Cooling has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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Tom is the best - W care always happy when he is our technician. I know my house is in good hands & the problem will be solved ( if there is one) when Tom is at the door. Thanks AA service & Tom ! Tom T. 01/15/15 |
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Team, I just wanted to thank Andy for the superior job he does. Andy came and performed our routine service. As usual, his customer service, level of detail and professionalism was superior. Many thanks for your efforts. Andy C. 01/15/15 |
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Jim G came and replaced our humidifier, he was quick and efficient. Jim G. 01/15/15 |
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My experience with AA Service is always positive. Jim G. was friendly and efficient. Always a pleasure! Jim G. 01/14/15 |
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Joe was early to the appointment, quick to solve the problem, explained what was wrong, and offered advice for the future. Joseph R. 01/14/15 |
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As usual, the scheduling of a date to have my furnace inspected was fast and easy. Tom, an inspector that I have had on prior dates, called me a short while before so that I knew that he would be at my building. He arrived when he said that he would. He was very cordial and professional and the inspection was quick and easy. He explained what condition my furnace was in and told me what I might look out for. It is a great company and I have no problems recommending it. Tom T. 01/14/15 |
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I would highly recommend AA Service Co. They are dependable, reliable & fair. Their service pro Ted T. was pleasant, clean & trustworthy. Ted T. 01/14/15 |
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Tim was most helpful about everything. he explained what he did. i would recommend him to anyone. Tim B. 01/14/15 |
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Peter as usual is the best, he always knows exactly what the problem is and fixes it. Great Job Peter Petr G. 01/13/15 |
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Once again AA came to our rescue. 25 below zero last week and our furnace died! I called AA and was delighted to see Lance P. at my front door within only a few hours. Good thing, as it was COLD in here! Lance was polite and empathetic and wholly professional, diagnosing the issue quickly and repairing it with complete confidence. What i appreciate profoundly about everyone we have had service our heating or cooling needs from AA is that they are obviously at the top of their game, SO nice, and never leave you with the feeling of being taken advantage of. Their pricing is honest and fair, and that means a lot. We will never use any other company. Lance P. 01/12/15 |
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Ralph C. is amazing! During the bitterly cold days, our furnace malfunctioned. Within 1 hour of my initial call, Ralph was at our house and quickly diagnosed and fixed the problem. He is knowledgeable, professional, and clean. I am extremely pleased with the service from Ralph and AA Service Co. Ralph C. 01/12/15 |
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Jim was thorough, pleasant, and left everything in good condition. Jim G. 01/11/15 |
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5 stars Scott S. 01/10/15 |
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He was very efficient and polite. He was everything a service person should be to represent your company. I just wanted to say thank you and that I am nice and warm now. Tom T. 01/09/15 |
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I will ask for Jim G always. VERY friendly, knowledgeable & efficient. I know my heating/air conditioning system is in good hands with Jim. AA Service should be proud to have Jim G as a member of their team! Jim G. 01/09/15 |
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Peter G has been servicing my house for at least 15 years. I always request that he come. He is absolutely the best Reliable, on time, professional, knowledgeable, trustworthy and dedicated. I give him all the stars Petr G. 01/09/15 |
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Thanks to Andy Choyinski home is a warmer place!! Came on short notice, very courteous and respectful. Was patient in explaining information. I didn't feel like I was a rushed service call. He took the time to make sure everything was running and operational before he left. Incredibly grateful! Would recommend this company/technician any day! This card goes in the rolodex (I just dated myself). Thanks Andy! Andy C. 01/08/15 |
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Scott came out last night to fix our furnace problem. He is very good and very knowledgeable. He explained to me what was wrong and what he did to fix it. Scott S. 01/08/15 |
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I give Scott an excellent rating! Scott S. 01/08/15 |
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Thank you so much for coming out on the coldest day of the year to fix our furnace! Phet, AA's Service Pro was very knowledgeable and helpful in explaining exactly what was wrong and the recommendations and maintenance plan so this won't continue to occur in the future.
Thank you AA Service Co.!! Phet X. 01/08/15 |
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Andy came out to service our furnace today. It had stopped working on the eve of a -12 night. He evaluated the situation and provided honest feedback on how to proceed with a dying 19 year old furnace. It's obvious that Andy prides himself on educating the customer so I can make an informed decision. He is an asset to AA Service which is why we continue to do business with this company. Andy C. 01/08/15 |
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I called the emergency hotline after my furnace stopped working and was able to get free assistance to walk through the problem over the phone. The technician helped me get a temporary solution immediately that would provide heat through the night. The best part is that he saved me over $60 by not coming out at 11pm and waiting until the morning.
In the morning, I called again to get an appointment for the broken part. Joe R came and was able to quickly confirm the issue from the previous night and replaced the part. They were reasonably fast and knowledgeable every step of the way. I would highly recommend their services should you have any issues with Carrier furnaces. Joseph R. 01/08/15 |
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Petr was at our home today and he is the BEST! he is very patience and explains everything. We have been using AA Services for several years and you can always count on them. Thank you so very much Petr & AA Services Petr G. 01/08/15 |
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He was efficient, punctual, knowledgeable, and friendly. A+ Lance P. 01/07/15 |
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AA Service has always done a good job for us. They provide solutions and good workmanship. They solve problems without always trying to sell you something. This past week Petr G came out for our maintenance check. Despite the bitter cold he was more than timely and provided great service. Petr G. 01/07/15 |
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Reviewer left 5 stars. Tim B., Jim G. 01/07/15 |
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Jim came to fix our heating unit. Very friendly, efficient, and helped us selected the best option for fixing the problem at the lowest price to us. Would use him again. Jim G. 01/07/15 |
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Motor needed was backordered, but when it came in Jim G. came promptly, installed it quickly and was most pleasant to deal with. 4 stars only because the I wasn't told that overnighting the part would increase my cost by $100 ( I probably would have paid, but would like to have known). Jim G. 01/07/15 |
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On one of the coldest days of the year so far, our boiler stopped working. I called AA Service, after working hours, and within the hour Jeff C, an experienced boiler technician was at our home. He fixed the boiler, got the heat working and spent extra time making sure our 3 thermostats were all working properly. I highly recommend AA Service. Jeff C. 01/07/15 |
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Lance came to check on my furnace and I felt he did a really good job. I give him an A+. I would like him to come back to my home. Lance P. 01/06/15 |
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Excellent service; came to our house on an emergency call on short notice on New Year's Eve day; fixed a complex problem. Scott S. 01/06/15 |
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Joe R. was my service technician today. From the initial phone call to the end of service he was extremely professional and polite. He cleaned and serviced both furnaces and recommended a service plan that made complete sense. I would highly recommend
AA Service Co and Joe R. Joseph R. 01/06/15 |
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Nothing worse than a heating issue when it's 5 degrees. Called AA Service, as they have always helped me...and had someone over with an hour. Joesph R. was more than nice, he was so helpful and took care of things. I had to talk to three other peopel as well, and ALL of them were outstannding. AA Service Co does an amazing job at hiring, and it's clear they know that good customer service KEEP your customers. Fantastic...highly recommend. Joseph R. 01/06/15 |
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Excellent service; came to our house on an emergency call on short notice on New Year's Eve day; fixed a complex problem.
- See more at: http://www.bbb.org/chicago/business-reviews/heating-and-air-conditioning/aa-service-co-heating-and-cooling-in-northbrook-il-14000650/customer-reviews#sthash.CFsNmKPO.dpuf Scott S. 01/06/15 |
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Petr G. has serviced my furnace for a number of years. He has always been clean and neat, efficient and very professional. He has alerted me to potential problems, answered my questions and helped me with any heating /cooling concerns I might have (like properly setting my theromstat). I recommend him and the AA Service Co. Heating & Cooling very highly. Petr G. 01/05/15 |
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As always, he does a spectacular job. He comes when he says he is going to, he does the work, and he is pleasant. He doesn't leave a mess and he does everything one could hope for. Petr G. 01/05/15 |
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Jim G. is an excellent technician with AA Service Heating and Cooling who has worked on our furnace over the years. He is extremely knowledgeable, prompt, and is wonderful to work with because of his cordial personality and professionalism. AA Service is great to do business with because you can really count on them particularly if you have an emergency. Thanks AA Service! Pegeen Bassett Jim G. 01/05/15 |
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Petr G. has serviced my furnace for a number of years. He has always been clean and neat, efficient and very professional. He has alerted me to potential problems, answered my questions and helped me with any heating /cooling concerns I might have (like properly setting my theromstat). I recommend him and the AA Service Co. Heating & Cooling very highly. - See more at: http://www.bbb.org/chicago/business-reviews/heating-and-air-conditioning/aa-service-co-heating-and-cooling-in-northbrook-il-14000650/customer-reviews#sthash.UHVwwmsc.dpuf Petr G. 01/05/15 |
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Jim G. was punctual, professional and knowledgable. He pointed out some mold on the furnace wires in case I wanted to get that checked. Super nice and helpful.I've been using AA Service for years and I think it was the first time Jim G was my technician. Excellent work!! Thanks!! Jim G. 01/04/15 |
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Highly recommend AA Service. Everyone from Debbie who you speak to on the phone to their awesome techs are a pleasure to have in your home. Just this week, Joseph and Lance helped us with our regular maintenance. High praise for AA Service!!! Joseph R. 01/02/15 |
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Our 14 year old furnace went out on December 22. ABC Plumbing, the first HVAC company we contacted, told us it would cost us $1,500 to repair the igniter and circuit board. They then went into a hard sell for a new furnace. They quoted over $6,600 for an 80,000 BTU furnace to heat the first floor (we have a second furnace that heats the second floor). The next morning I called AA Service. Scott from AA measured our house and told us we only needed a 60,000 BTU furnace. He also said if we didn't want to replace the furnace, AA would repair the igniter and circuit board for $750. AA's price for the 60,000 BTU furnace was almost $1,800 less than ABC's quote for an 80,000 BTU unit. So I had a third company, H.R. Witt, inspect my house. Witt also recommended a 60,000 BTU unit, and their quote was within $100 of AA. (All three companies' quotes included a humidifier and thermostat and installation.) The professionalism of both AA and Witt were outstanding. I'm sure Witt would have done a good job. I ultimately choose AA because they have more Yelp reviews than Witt does. By the time I had all the quotes and decided to use AA, it was 4:10 p.m. on Dec 23. I called Scott, who said AA would be able to install the new furnace the next day, which was Christmas Eve. The installers, Adam and Tyler, arrived right on time. They were very polite, laid down tarps and boards to protect our floors, and did a great job explaining what how to operate the new furnace, humidifier and thermostat. I think AA had called both Adam and Tyler in to work on a day they were supposed to have off, but if either of them was unhappy about working the day before Christmas, they didn't show it. Furnaces and air conditioners are big ticket items, so I'll always get multiple quotes. But I'm confident AA's quote will be reasonable, and as long as their service continues to be as professional as Scott, Adam and Tyler provided, AA will remain my preferred provider. Witt will also be a possible choice. I would not use ABC. Adam F. 01/01/15 |
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Scott S. was very professional and took the time to clearly explain everything he was doing. He also quickly fixed a leak we had in our humidifier. Scott S. 12/31/14 |
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Scott was excellent. He was very knowledgeable and kept me informed throughout the whole process of diagnosing the problem and ultimately replacing my heat exchanger. Scott and AA Service Co made a bad situation bearable with their top-notch service and support! Scott S. 12/31/14 |
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I called AA Service to check a water leak on my furnace. They were able to schedule a visit that took place within hours. The technician, Joseph R., was outstanding: he quickly diagnosed the problem, explained how he would repair it, make the repair very quickly and cleaned the area up when he was finished. He was very polite, and very professional. Joseph R. 12/30/14 |
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Andy C was very personable and professional. He explained everything he was doing, in detail, and how it was going to benefit the furnace and the way it hears our house. He built a strong level of trust with me on his first visit. I'll be requesting him again for future maintainance appointments. Andy C. 12/30/14 |
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Once again Kraig was super helpful during the service visit he made to check my aunt's furnace. He gave us some instruction on things we didn't know. He gave us a list of priorities for things that need to be done. He was patient and thorough. He is everything that one would want in a service technician. Thanks Kraig! Kraig H. 12/30/14 |
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Kraig went above and beyond our expectations. Thank you. Kraig H. 12/30/14 |
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I called AA Service @ 7am because my boiler wasn't working. The company sent out Jeff Chovanec and he arrived earlier than I expected. He asked the right questions because he is a boiler specialist and within a few minutes he had diagnosed what was wrong. He had to end up replacing the pump and got it working. We've been a customer of AA Service for 20 years and all of their technicians know what they are doing. Jeff C. 12/30/14 |
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Continuous excellent service from AA Service in Northbrook. Lance was professional, on time, and knowledgable. We have never been disappointed in this company and will continue to use them for all of our heating and cooling needs. Lance P. 12/30/14 |
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Joseph is a excellent tec. very helpfull,answered all my question Joseph R. 12/30/14 |
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