The service team of Alfred & Alex were sent to repair a leaking dishwasher at my condo; they had been told that the unit was occupied by adult Autistic son. Alfred & Alex were able to communicate and be respectful of him and put him at ease. Alfred, also spotted potential garbage disposal problem. I must also express my thanks to Larry (dispatcher) who gave a heads-up to his service men regarding dealing with my Autistic son. I will be calling them again.
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My house, built in the late 60's now has sewer line issues. I called Plumb Pros and they sent out Gene and Jordan. I was really impressed with their professionalism and willing to break down (in simple terms) the results of their diagnostics and how they could repair them. If we decide to move forward, I will definitely request them. I have used Plumb Pros in the past and will continue to use them going forward.
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Alfred and Alex are the best!! After dealing with other companies that tried pushing unnecessary services, I finally found the company that I will continue to use. Both men were extremely friendly and professional. I had a leaky sink and after finding the problem, they gave me a variety of options before we decided on the best way to go. I also had a $50 off coupon which they gladly accepted. Thanks again Plumb Pros for your prompt, professional service. I will definitely call again for any additional plumbing needs that may arise! Oh...and please send Alfred and Alex!
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5 out of 5 for HANK AND DOM! Hank was first on the scene and when he spotted all the problems, he was able to call in the "troops". The company has the breadth to bring more people on site for a myriad of problems, an impressive aspect to me and one which was utilized heavily on all of our jobs. Hank is knowledgeable about everything when it comes to plumbing, heating, codes, mentoring and delegating. He works only in the highly excellent realm and finds solutions and "out-of-the-box" solutions when necessary. Dom is a valued worker right beside Hank and strives for excellence in his work. I admire Dom's commitment to education and commitment. He goes above and beyond. Hank and Dom can install any heater and A/C and are very professional in performing their jobs. They are great communicators and are great liaisons with the us, the customers, and the sub-contractors. They can work on any problems in the plumbing and HVAC world and make a great team. I was privileged to see how Hank teaches and mentors other employees while on the job. He performs with a cool, kick-back, relaxed attitude and finishes his jobs. I admire his well-trained, mechanical mind high level of professionalism. I appreciate ALL he did for us, including calling for others on the PlumbPros team to come help out with all the problems he diagnosed and appreciate ALL the time he spent with us and value how he went above and beyond in meeting all our needs. Thanks Hank.
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5 out of 5 for Miranda! Excellent plumber, excavator, faucets and valves installer, "blueprint" expert - can find the pipes under the house, in the foundation and in the yard under ten feet of dirt! She strives for excellence. She knows the codes and can work professionally with the municipalities. She finishes her work. She is a great communicator and is a great liaison between us, the customers, and the sub-contractors. I admire her knowledge and value her quest to be continually learning. I want Miranda on my team for any of my plumbing needs. In addition to highly recommending her, I very much appreciate ALL the work she did for us. Thanks, Miranda.
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Miranda can do anything! This woman is amazing. She always had a smile on her face as she went after all of our heating, cooling and plumbing issues as part of a great team from Plumb Pros. Miranda cares about excellence and quality and she makes certain the job is done right. Miranda puts the customer first and I cannot say enough about the all of the team at Plumb Pros. I highly recommend Plumb Pros. Hire Plumb Pros and ask for Hank, Miranda and Dom. You will be glad you did!
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Hank is a consummate professional. Highly knowledgeable, polite, and completely trustworthy. We had a horrendous bunch of heating, cooling and plumbing issues hit us all at once. We needed prompt, expert attention. Hank went above and beyond normal levels of service in so many ways I can hardly list them. Hire Plumb Pros and ask for Hank, Miranda and Dom. You will be glad you did!
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Gene was great! He came out to repair an outside faucet that was leaking. After that fix was made, I asked him to look at my water heater. It was decided that it needed replacement, and Gene was very efficient and professional in getting the job done. I felt confident that he did the job with the care that was needed.He explained everything thoroughly, and cleaned up the area after he was done.
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