Derek V.
Field Service
17 years Experience
17 years Experience
* Total number of reviews and star-ratings are based on
data collected during the time period Tuckey Restoration, Inc has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
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We had water damage repaired in late September. We experienced a number of number of issues ranging from lack of communication with office staff and poor workmanship completed by Zack. The quality of the drywall patch was below average. We are certainly not experts, but we are fairly certain we should not have been able to see the outline of where the drywall was replaced. We were initially told scaffolding was to be used since the room with the damage has cathedral ceilings. However, a regular ladder was used which caused indentations in the drywall from leaning against the wall. Drop cloths were clearly not used while the painting was completed as evidenced by paint spills on the carpeting. No one mentioned that paint had been spilled and they simply placed our furniture back over the area in question. Someone spilled liquid on our carpeting and, again, no mention of this. Unfortunately, I had to step in it with bare feet before realizing something was spilled. And, finally, the lack of clean up of sanding dust and particles was disappointing. The price we were quoted was for 46-50 hours of work per Matt Tuckey. The work was completed in about half that time which tells us the work was rushed. However, we were still charged the full amount of the contract price with no explanation. The ONLY bright spot was Derek who came back for another two days fixing all of the issues. He had great attention to detail and it was clear that he wanted to make things right. While we still cannot recommend Tuckey to anyone we know, we do appreciate Derek's willingness to address our concerns. Thank you, Derek! But, overall, this was not a positive customer experience for us. (See More)
12/02/2019 |
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Zach and Derek answered our questions and reduced dust as much they could - perhaps because we requested that. They were steady and skilled. It was obvious that they were _highly_ qualified and experienced in this work. They completed the interior work in about a week - but that depends on where they're scheduled to go (not their call - but we appreciated our house wasn't a mess for weeks.) We are very pleased to have contracted with Tuckey Restoration, and will call or recommend Tuckey to others. Thank you. (See More)
10/30/2019 |
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Derek V. Came to our home when scheduled and was very courteous to both of us. He did an outstanding job painting our ceilings and his experience and expert skills are evident in his work. I would highly recommend Derek to anyone. (See More)
9/13/2019 |
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Derek V. and they whole Tuckey company were very professional. They worked well the the autisic boy i sat with as they did there job of replacing a living room ceiling and painting it. I highly recommend them!!!! (See More)
8/28/2019 |
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Derek did a very good job of painting the ceiling in our family room. The quality of his work was exceptional (See More)
8/28/2019 |
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Worked closely with Derek dealing with a customer complaint today. He did a fantastic job of navigating the situation and was able to get everything resolved in a timely and efficient way. He was extremely personable and effective! Thanks so much for your help! (See More)
6/28/2019 |
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Derek has been so great to work with. His work is so professional and he is a true expert in his field. Derek has also displayed great organizational skill with second and third crews that came into paint and remove wallpaper. I have always felt that I knew exactly what was going on with the job at hand. Derek is an amazing representative of Tuckey and I give him the highest review possible. Necia Dardick (See More)
6/28/2019 |
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Derek added texture and paint to our living room and kitchen ceilings. He was careful to protect our furniture and there were no drips on our custom painted walls. Derek is a skilled painter, and I would recommend him for texture and paint. (See More)
5/30/2019 |
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The service may take up the day, but the results are totally worth it! They did work on my living room ceiling that had had water damage. it looks great now, it looks like it never happened. (See More)
5/29/2019 |
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every employee that I spoke to by phone or dealt with in person was very polite, professional and knowledgeable. The technicians always showed up on time and kept me informed about the process of our restoration job. (See More)
3/02/2019 |
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Highly recommend this company! They just completed a restoration job and I couldn't be happier with the results. Derek V. went above and beyond to make sure I was happy with the end result. Jared, Zach, John, Michael and Maddie also were great to work with. Tuckey provided wonderful customer service, reliability and excellent quality! (See More)
2/28/2019 |
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I highly recommend Tuckey Restoration! They just completed a restoration job at my home and I couldn't be happier with the results. Derek V. went above and beyond to make sure I was happy with the end result. Jared, Zach, John, Michael and Maddie were also great to work with. Tuckey provided wonderful customer service, reliability and excellent quality work! (See More)
2/28/2019 |
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I highly recommend Tuckey Restoration! They just completed a restoration job at my home and I couldn't be happier with the results. Derek V. went above and beyond to make sure I was happy with the end result. Jared, Zach, John, Michael and Maddie were also great to work with. Tuckey provided wonderful customer service, reliability and excellent quality work! (See More)
2/28/2019 |
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I would highly recommend Derek for painting. He was professional, courteous and did an outstanding job. (See More)
11/19/2018 |
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Derek does very fine work and I would recommend him to anyone. Thank you for being courteous, professional, punctual and neat! (See More)
11/13/2018 |
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Derrick did an excellent job painting my bathroom and hallway after a major renovation. I would highly recommend Derrick for painting! (See More)
11/03/2018 |
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I just wanted to thank you all for coming to our house so quickly…, the entire staff has been so courteous and professional. I do appreciate the work being done. (See More)
9/13/2018 |
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Derek, Dave, and Ben, all worked on a water leak issue from the master bath that affected our kitchen ceiling. All three were curtious and went above and beyond to make sure they weren't an inconvience to me and my two toddlers. (This was a week long project.) The work that they did was very well done and I am very pleased with the results. I would recommend Ticket for any restoration need. (See More)
9/07/2018 |
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Great job! (See More)
8/29/2018 |
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i finally found a company that is honest. my wife and i work hard for our money. we felt the folks at tucky were true to their word. thank you again sincerely Thomas and Sara Gundry !!!
(See More)
7/17/2018 |
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we recently had some water damage. the insurance company provided the tucky company to us. the young man that came to my home was Derek V. we went over what he was going to do to repair our home. since I've done this type of work in my younger years i knew what had to be done. Derek v. was spot on. he is a gentleman that i would trust on any job. he is very knowledgeable on the proper installation and is very knowledgeable about the paint. if i was younger i would enjoy working with this young man. i feel he has a great future with your company as an asset to the future of your company. i thank you again Derek for the wonderful job you did to restore my home to its original settings. Kudos to you young man. thank you tucky for sending him. P.S. i would also like to give kudos to your staff in the office for handling my case in a timely manner. thank you again sincerely Thomas and Sara Gundry !!!!!! (See More)
7/17/2018 |
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The service was great. Derek V was very professional and did a wonderful job. The receptionist was extremely helpful and professional as well. We are very pleased with our finished product. Thanks Tuckey Restoration! (See More)
7/06/2018 |
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Derek V. was here this week to fix our ceiling and paint. He was very personable and professional. We are extremely pleased with the end results. (See More)
6/29/2018 |
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Zack and Derek did an amazing job I couldn't be happier (See More)
4/23/2018 |
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We are very happy with the work Tuckey Restoration did to repair the water damage in our bathroom. Thank you for the excellent service. (See More)
4/12/2018 |
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