Tuckey Restoration, Inc
12 Stover Drive, Carlisle, PA 17013
(717) 249-7052
5 Stars
22 Reviews
By Paul and Heidi S.
on 12/02/19
We had water damage repaired in late September. We experienced a number of number of issues ranging from lack of communication with office staff and poor workmanship completed by Zack. The quality o...
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We had water damage repaired in late September. We experienced a number of number of issues ranging from lack of communication with office staff and poor workmanship completed by Zack. The quality of the drywall patch was below average. We are certainly not experts, but we are fairly certain we should not have been able to see the outline of where the drywall was replaced. We were initially told scaffolding was to be used since the room with the damage has cathedral ceilings. However, a regular ladder was used which caused indentations in the drywall from leaning against the wall. Drop cloths were clearly not used while the painting was completed as evidenced by paint spills on the carpeting. No one mentioned that paint had been spilled and they simply placed our furniture back over the area in question. Someone spilled liquid on our carpeting and, again, no mention of this. Unfortunately, I had to step in it with bare feet before realizing something was spilled. And, finally, the lack of clean up of sanding dust and particles was disappointing. The price we were quoted was for 46-50 hours of work per Matt Tuckey. The work was completed in about half that time which tells us the work was rushed. However, we were still charged the full amount of the contract price with no explanation. The ONLY bright spot was Derek who came back for another two days fixing all of the issues. He had great attention to detail and it was clear that he wanted to make things right. While we still cannot recommend Tuckey to anyone we know, we do appreciate Derek's willingness to address our concerns. Thank you, Derek! But, overall, this was not a positive customer experience for us.
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By Fred B.
on 10/30/19
Zach and Derek answered our questions and reduced dust as much they could - perhaps because we requested that. They were steady and skilled. It was obvious that they were _highly_ qualified and exp...
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Zach and Derek answered our questions and reduced dust as much they could - perhaps because we requested that. They were steady and skilled. It was obvious that they were _highly_ qualified and experienced in this work. They completed the interior work in about a week - but that depends on where they're scheduled to go (not their call - but we appreciated our house wasn't a mess for weeks.) We are very pleased to have contracted with Tuckey Restoration, and will call or recommend Tuckey to others. Thank you.
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By winston c.
on 09/07/19
Matt Tuckey always responded quickly and addressed problems. Ben Sweeney was an outstanding foreman. The workers and staff were courteous and followed up.

By marian p.
on 07/25/19
Nathan dud a get job.

By Jo-Ann S.
on 05/30/19
Derek added texture and paint to our living room and kitchen ceilings. He was careful to protect our furniture and there were no drips on our custom painted walls. Derek is a skilled painter, and I wo...
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Derek added texture and paint to our living room and kitchen ceilings. He was careful to protect our furniture and there were no drips on our custom painted walls. Derek is a skilled painter, and I would recommend him for texture and paint.
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By Kelli K.
on 03/02/19
every employee that I spoke to by phone or dealt with in person was very polite, professional and knowledgeable. The technicians always showed up on time and kept me informed about the process of our ...
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every employee that I spoke to by phone or dealt with in person was very polite, professional and knowledgeable. The technicians always showed up on time and kept me informed about the process of our restoration job.
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By Steve r.
on 01/25/19
Zach, great guy and very good at his job. Super nice guy and very pleasent. Love everyone from Tuckey.

By Rita R.
on 01/13/19
Zack and the team who restored my dining room floor were absolutely outstanding. Considerate, polite and did an excellent job. Couldn't have been more pleased with their workmanship.

By Amanda C.
on 11/21/18
Great worker, worked long days. Very polite and considerate.

By Chris W.
on 11/19/18
I would highly recommend Derek for painting. He was professional, courteous and did an outstanding job.
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