Performance Plus Carts
1051 US Highway 92 W, Auburndale, FL 33823
Phone: 863-875-5600
Website: www.performancepluscarts.com/



Performance Plus Carts - Our Reviews

Overall Rating

1846 star rating
(374 Reviews)
Google
660 star rating (134 Reviews)
ReviewBuzz
420 star rating (84 Reviews)
Better Business Bureau
145 star rating (29 Reviews)
Facebook
493 star rating (101 Reviews)
Judy's Book
49 star rating (10 Reviews)
Yelp
79 star rating (16 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Performance Plus Carts has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Great customer service! Very prompt and polite!
Jessica S.
03/28/19
 
Brought in a battery charger & order a part for a handicapped person who relies on his cart !! Said the could plug charger into one of their carts to see if it was good !! Wait 5 days & I had to call them to pick up charger !! Charge almost $50 to test charger to tell me it’s no good !! & now I realize they gave me wrong part !! Shame on you too take advantage of someone on a fixed income !!!
Jessica J.
01/14/19
 
(no comment)
Matt C., Corey H., Jessica J., Liz O.
10/18/17
 
Always great customer service...they go above and beyond for their customers. Great place to do business...highly recommend choosing them for you golf carts needs and accessories.
Tim S.
09/30/17
 
Performance Plus Carrs are awesome! Great product and free service check up. Corey picked up the cart on Tuesday, and brought it back today in great shape and spotless! Thank you Corey Alsowanted to thank Mike P., the technician. Since we bought the cart it has run perfectly. Thank you Mike P. For the service check....running great!
Mike P.
09/21/17
 
Performance Plus Carrs are awesome! Great product and free service check up. Corey picked up the cart on Tuesday, and brought it back today in great shape and spotless! Thank you Corey Alsowanted to thank Mike P., the technician. Since we bought the cart it has run perfectly. Thank you Mike P. For the service check....running great!
Corey H.
09/21/17
 

Matt C.
09/01/17
 
I feared my poor little golf cart had given up the ghost. Matt, the service manager, sent Corey over to pick it up. He called and said the problem was the batteries, which I sort of figured out since they had leaked acid which burned a hole into my garage floor. I gritted my teeth waiting for the price. Whew. It came in $250 less than I thought. I highly recommend Performance Plus Carts. They put me back on the road when they said they would at a more than reasonable price.
Matt C.
08/10/17
 
Have been calling around to get some assistance with my Club Car. Tim was outstanding at helping me through the process of getting the right parts and pieces that I will need to complete my project. He took the time to walk me through and asked me questions and we were able to complete everything in a short time. I talked to several other places and no one was as knowledgable and helpful getting me what was needed to get it done. He talked to Darryl and they were able to come up with a plan to accomplish what I needed to have done. They were great to deal with and I would recommend doing your business with them. Will update when I receive my parts with how the stuff worked. Thanks again.. Richard
Darryl B., Tim S.
08/08/17
 
Cory picked up my cart at time promised. Excellent communication, called before the pick up and the night before the delivery after the repair was made to set up a return time. Dwight diagnosed and repaired the problem with the cart. Extremely satisfied, will definitely use again in the future...
Corey H., Dwight S.
08/03/17
 
Great customer service from Heather and Liz at Performance Plus Carts. Thanks for your help! Mike Smith
Heather S.
07/21/17
 
(no comment)
Mike P.
07/17/17
 
Matt, Mike and Corey did a great job. I was convinced the diagnosis on my cart was wrong. They made the correct diagnosis and made a believer out of me. Thanks for doing a great job.
Mike P.
07/12/17
 
Great job again Dwight!
Dwight S.
07/05/17
 
(no comment)
Mike P.
07/01/17
 
Matt was and is always very helpful no matter if its advice you need or parts! I only go to performance plus carts.
Matt C.
06/09/17
 
Corey was so nice and patient with us when he showed us all the features of our new club car. Smiled and was very cordial. This kid is very special. (and i can call him kid, because i am 74 yrs. old). He was really great!!! Can't say enough good about him. This company is lucky to have him.
Corey H.
05/05/17
 
OUTSTANDING CUSTOMER SERVICE!!! Tim was very professional and an absolute pleasure to deal with. I called and spoke to 3 different places before I spoke to Tim. WOW, what a difference. Best prices and A customer service! I will be doing business now and in the future with Performance Plus Carts! Thanks Tim!
Tim S.
05/01/17
 
Just had my Star cart returned moments ago. Very pleased with the tech work and additional help from Matt. Cart is all tightened up and drives great.. I have 1 issue though that only pertains to mngt.. I had 4 new tires put on and on top of the tire price I was charged $30 per tire to mount them. The driver informed me that they didn't have a tire machine and had to send them out for mounting. While I am very happy about the services and cart condition I am extremely disappointed with an additional $120 to mount the tires..I will not be purchasing tires again through Performance carts, I feel ripped off!!!!!!!!!!!!
Dwight S.
05/01/17
 
Had Corey H. and Dwight work on my older gas golf cart and deliver back to my house. After diagnosing the issue, I was given a quote and the work was done that was needed. Satisfied with the work and the delivery of the cart. Both were very pleasant to deal with.
Corey H.
04/29/17
 
Corey did an great job on dealing with and my cart.Terry Graves.
Corey H.
04/27/17
 
We're really particular about EVette, our Star EV Limited Classic. Corey was very solicitous of our concerns and treated our cart with kid gloves. He pointed out all the excellent warranty & inspection work done by Mike P. and it was obvious that great care was taken of our cart while it was in the shop.
Corey H.
04/21/17
 
(no comment)
Matt C.
04/15/17
 
Wonderful service!!
Corey H., Mike P.
04/12/17
 
After cart was tuned up it ran better, it was returned in better condition with no issues.
Dwight S.
04/08/17
 
Corey picked up and delivered my cart within time frames. He was polite and courteous.
Corey H.
04/06/17
 
Cameron and Matt were excellent! They answered all our questions, provided us with information. We wil purchase through them based on their responsiveness. Thank you.
Matt C.
04/02/17
 
Corey H. was courteous, knowledgeable, and helpful both times that he delivered our cart and when he came to help make a few minor adjustments. Performance Carts is fortunate to have him as an employee. Thanks Corey, it has been a pleasure working with you!!
Corey H.
04/01/17
 
Friendly, prompt. Good job Corey
Corey H.
03/30/17
 
Nothing but praise for Performance Golf carts. From my first phone call to Matt, I got honest and fair assessments. Corey was polite and informed as I asked questions when he took and returned my cart. It is working well and I thank Dwight for his skill in fixing my cart. I will certainly reccommend you to my friends in my community!
Matt C., Corey H., Dwight S.
03/29/17
 
Service was performed as requested. The entire staff was cordial and helpful in keeping me updated on the status of the repairs. The completed work is satisfactory. I would recommend PPC to others.
Dwight S.
03/25/17
 
Love Performance Plus Carts..we love our recent purchase there and the great work of Dwight S., Corey H and Mike P and our great salesman Tim."...everyone there have treated us so good...highly recommend them for any of your needs.
Dwight S.
03/24/17
 
I had the pleasure of meeting Corey H. on 2 occasions. Once when he delivered my golf card, and again when he came to deliver a new battery charger. He was courteous, efficient and extremely personable and helpful in answering my questions. I recommend Corey highly to Performance Golf Carts. He is an asset to your company!
Corey H.
03/16/17
 
Dwight Stamey took care of installing new batteries in my Club Car in a timely manner. Corey made the pickup and delivery as promised. Excellent service.
Corey H.
03/13/17
 
Matt was very helpful. Hed provided a knowlegeable and quick response to my questions. I highly recommend Matt.
Matt C.
03/08/17
 
Very helpful and spent extra time making sure the part fit the cart. Good CSRs are few and far between, she is one of them. Thanks Heather.
Heather S.
03/08/17
 
Was having some concerns re. Installation of a new dash in my Club Car Precedent. A call to Matt in the service dept. He walked me through the install since it involved a little more than just setting it in place and screwing it down. The install turned out great thanks to Matt and my Club Car looks pretty sharp with the new dash from Performance PlusCarts. Indeed a very fine company. I understand why they are growing so quickly.
Matt C.
03/06/17
 
I purchased a head and taillight with blinkers from PPC. A very nice kit that was easy to install for the most part. Well the control box that all the lights plugged into was malfunctioning with no brake lights and the driving lights getting stuck on and random blinkers firing off for no reason. This kit looks good quality, but like most thinks these day was made in China. So Heather at Customer service Had to spend a few days going back and for with her Distributor to get me the part I needed. She was Nice and patient with me and really went to bat for me. I needed her to go an extra mile for me and she went two. This kind of customer service is becoming rare and hard to find. Because of Heather any future needs for my Golf cart will be from PPC.
Heather S.
03/03/17
 
I purchased a head and taillight with blinkers from PPC. A very nice kit that was easy to install for the most part. Well the control box that all the lights plugged into was malfunctioning with no brake lights and the driving lights getting stuck on and random blinkers firing off for no reason. This kit looks good quality, but like most thinks these day was made in China. So Heather at Customer service Had to spend a few days going back and for with her Distributor to get me the part I needed. She was Nice and patient with me and really went to bat for me. I needed her to go an extra mile for me and she went two. This kind of customer service is becoming rare and hard to find. Because of Heather any future needs for my Golf cart will be from PPC.
Heather S.
03/03/17
 
Ordered rear fold down seat kit for my CCDS cart after lengthy research on 1 March. Thursday after seeing no record of my order, did some back tracking to ensure I had placed the order to begin with. While searching on my computer the door bell rang at 1000 am. Looked out the door and the FedEx delivery guy had just unloaded my seat kit and was headed back to his delivery van. Is this awesome service? You bet your sweet bippy! Performance Plus Carts is the place to go for super fast service. More business coming your way!
Matt C.
03/02/17
 
The service provided exceeded our expectations.
Mike P.
02/21/17
 
great service
Dwight S.
02/20/17
 
Everyone at Performance Plus Carts is very professional. They always go the extra mile to help us. We recommend them to all our friends.
Corey H., Dwight S.
02/10/17
 
I'm head of security for Lake Ashton Retirement Community and having working security vehicles at all times are a necessity! Outstanding response and work...and right on site!! Thanks again Mike. Had to have different work done at a later date and Dwight S and Corey were awesome! Very glad we switched to your guys for the security carts!
Dwight S.
02/08/17
 
I'm head of security for Lake Ashton Retirement Community and having working security vehicles at all times are a necessity! Outstanding response and work...and right on site!! Thanks again Mike. Had to have different work done at a later date and Dwight S and Corey were awesome! Very glad we switched to your guys for the security carts!
Mike P.
02/08/17
 
I am more than impressed with the services I received. All of the staff were friendly and knowledgeable. My golf cart is running like a dream and I cannot thank them enough. I will be using Performance for all my cart need and I'll be recommending them to all my friends. A big thanks to Dwight, Matt and management . Ann Windsor
Dwight S.
02/01/17
 
I am very pleased with the service and professional way I was treated at Performance. The technician working on my cart did a very nice, neat job.(Dwight). Cory also did a fine job in delivering the unit and even helped me reassemble the rain cover. I can only give the company the highest praise.
Dwight S.
01/26/17
 
Corey was fantastic! Great personality and a pleasure to deal with. Actually everyone we have dealt with has been great and we have bragging you all over the park. Heaven knows there are a lot of carts here! Thanks
Corey H.
01/12/17
 
they polite and thoughtful
Corey H., Dwight S.
01/05/17
 
Gary Brown was very helpful
Gary B.
01/05/17
 

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