John Cipollone, Inc.
600 Darby Road, Havertown, PA 19083
Phone: 610-446-7877
Website: www.johncipollone.com/



John Cipollone, Inc. - Our Reviews

Overall Rating

986 star rating
(199 Reviews)
Facebook
114 star rating (23 Reviews)
Google
194 star rating (39 Reviews)
ReviewBuzz
369 star rating (75 Reviews)
Judy's Book
229 star rating (46 Reviews)
Better Business Bureau
20 star rating (4 Reviews)
Yelp
60 star rating (12 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period John Cipollone, Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Mark was very helpful and knowledgeable. He did a great job and I walk recommend him to anyone that has boiler problems.
Mark H.
02/06/17
 
Torino is wonderful! I did not have any heat, after hours of course. Torino returned my call shortly after I called the emergency number. He arrived even before he said he would be here. Torino was so polite and told me not to worry. He very quickly identified the problem and repaired my unit. Thank you Torino! I very much appreciate it. (sorry i can only put 5 stars!)
Taurino G.
02/01/17
 
John Cipollone installed a whole house humidifier for us. The project was delivered to our high expectations. Our installer, Matthias, was extremely knowledgeable about our entire heating system. He went above and beyond by directly calling the manufacturer of our our existing smart thermostat and even helped with some ideas for improving the overall efficiency of our duct system. I would use them again and quickly recommend them to others.
Matthias K.
02/01/17
 
Nothing less than 5 star service! The team is terrific from the office, Claire, to all the service guys thy come, they listen, they teach you to use and enjoy their equipment and services. It's nice to know you are in a good, dependable solution that is fairly priced, we love them!
Bob B.
01/27/17
 
Outstanding service provided by Bob Efficient Professional Kind and complete respect for my home
Bob B., John C.
01/27/17
 
When i woke up this AM there was a burning smell going form the heat pump in my family room. Called Cipollone at 8 and Bob was here by 10:30. Replaced the burned out motor and we are back in business by 12:30. Once again, superior service from a superior company!
Bob B.
01/25/17
 
hello, just wanted to mention that Mark is excellent and very knowledgeable. He is always so kind to our 91 year old mother and is very professional! Mark is very responsive as well. thanks and have a great day! madeline and sue bodalski
Mark H.
01/11/17
 
both Mathias and Sebastian are fantastic...polite, kind, professional. all are good at Cippolone so you can't go wrong whoever you get. very high standards and honest. we are very happy we found them
Sebastian K.
01/09/17
 
Excellent and quick emergency service on a cold winter weekend.
Sebastian K.
01/07/17
 
Sebastian from John Cipollone responded to a service call I placed on New Year's day. I was impressed with the quick turn around especially since it was a holiday. Sebastian was extremely curteous and did a wonderful job. He restored my heat in no time. I am grateful for the attention they gave to my dire situation.
Sebastian K.
01/04/17
 
Bob B. did my annual heater service yesterday. He was on time, very professional and did a great job cleaning up.
Bob B.
01/04/17
 
Mark did a first class job on our furnace yearly maintenance.
Mark H.
12/30/16
 
Perfect from start to finish. solid work, on time. Would recommend to all

12/28/16
 
arrived on time Perfect responce, clean, tidy in and out. Recommend to all. Thank you
Mike M.
12/27/16
 
Mark is the best! His spring and summer maintenance visits make sure we are comfortable year-round!

12/26/16
 
We have used John Cipollone, Inc. for our heating/AC since the early 1980s!!! They are the best, and they keep our equipment running at peak performance. Proper maintenance is the key, and we have Mark H. come to the house in spring and fall to check our AC/heater/water heater. Mark is very hard working, knowledgable and thorough. He explains in detail if any repairs/replacement are needed. As a result of Mark's knowledge, and preventive maintenance from Cipollone, we are kept comfortable year round, and have had only ONE emergency call, when our water heater broke late one night! Our thanks to Mark for his excellent work, and to all of the Cipollone staff and family for decades of friendship and excellent service!
Mark H.
12/24/16
 
Bob Bond did a great job servicing our heater. Will look foward to having him return when we have our air conditioner serviced.
Bob B.
12/23/16
 
Bob Bond did a great job servicing our heater. Will look foward to having him return when we have our air conditioner serviced.
Bob B.
12/23/16
 
(no comment)
Mike M.
12/23/16
 
Bob from cipollone heating did a great job for me this morning. Bob always takes the time to understand the problem, and resolves the issue in a efficient, timely manner.
Bob B.
12/21/16
 
I have been using John Cipollone for my HVAC needs for the past 20 years. No other company is as caring and professional. I have 4 systems that they service, and it is always a pleasure to deal with them. Having been in business myself for the better part of my life, I know that a company is only as good as its employees. I have never met a bad representative from Cipollones, but when it comes to spectacular service, nobody is better than Bob Bond. I highly recommend that if you are seeking the best make sure that you ask for Bob. He is polite, punctual, clean, and most importantly knowledgeable.
Bob B.
12/20/16
 
Really appreciate the professionalism of everyone I have delt with be it on the phone or the service people. Bob Bond has mostly taken care of our equipment and the job is always done right. He's the best!

12/19/16
 
When I call the office for an appointment or question of one of units, they are so quick and knowledgeable about our issues. They are a wonderful company to do business with!
Mike C.
12/19/16
 
We have been very happy with John Cipollone, Inc. Your office staff and service technicians are warm, kind and courteous. I would and have recommend your company! Thank you!

12/18/16
 
Bob came to our house to clean our heater and was very pleasant to talk to. We actually knew some of the same people, being we grew up in the same area.
Bob B., John C.
12/17/16
 
Great service! My appointment was scheduled for the afternoon but they were able to get someone out to the house in the morning instead. Much appreciated. Matthais was friendly and professional and solved our problem quickly and efficiently.
Matthias K.
12/16/16
 
On this 12/16 with frigid temperatures our heating system wasn't operating. To compound the situation I am recovering from spinal surgery just week. Matthais from Cipollone stopped by to rescue me from this situation. As it turned out he found that there was a major rupture in a radiator pipe. Since I am sedentary at present I could be of no help. Matthais took the problem in hand, called in some help and within the hour the system was repaired. As i side note I must mention that Matthais was very good with my dogs, I have four rescues. Cipollone has cared for our house for 34 years. You couldn't ask for a better crew,
Matthias K.
12/16/16
 
Always excellent service with John Cipollone, Inc. Dealing with them for over 42 years!
Mike M.
12/16/16
 
Always excellent service with John Cipollone, Inc. Dealing with them for over 42 years!
Matthias K.
12/16/16
 
Bob B. from John Cipollone Inc. is very thorough when he checks our heater or air-conditioner. He has suggestions to run the system better.
Bob B.
12/15/16
 
I have been a customer of John Cipollone's for 33 years. I have found them to be professional in their service - handling inbound service calls, arriving on time, focused on fixing the problem-at-hand, courteous and persistent. I say 'persistent', because in the real-world, some problem are intermittent, hard to recreate and therefore, a challenge to solve. I have found Cipollone's service techs to always work through to a final solution.
Bob B.
12/15/16
 
These guys are great. The annual winter maintenance was done today. The appointment was scheduled between 12-4 and I got a call to see if I was available earlier. Mike arrived around 11:30 and did the cleaning. No mess to clean up on my end. Thank you.
Mike C., Mike M.
12/14/16
 
Service was great! Technician Bob was friendly and thorough in checking and cleaning my house heater. A neighbor recommended them and I'm glad I took his advice. I've seen the Cipollone trucks all over Havertown and now I know why. I'll be sure to use them for all my heating service needs.
Bob B.
12/14/16
 
Bob's been coming here for over twenty years and always does a very thorough and professional job. When the service is done we can count on it to be done right. PS my mom loved him.
Bob B.
12/11/16
 
.I am extremely pleased with the competence of the company and Bob specifically. Bob has been at my house for service several times and I give him ***** (5 stars) I know that I can rely on the company and any service man to take care of the heating and AC service. Joseph Tatta
Bob B.
12/10/16
 
these guys have helped me maintain an older steam system and 2 years ago installed a new central air unit. I will continue to rely on them as I have for years - for service, for installations, for trouble shooting and diagnostics and for emergencies. The field guys are great. See my comments on yelp. The owners and office folks are a genuine pleasure to work with.

12/09/16
 
I've used Cipollone for years and have always been happy with their work. They help me maintain an older steam heat system and 2 years ago installed a new central air unit. I will continue to rely on them. I am writing this review to recognize Bob Bond who was here to do seasonal service on the boiler. He hasn't been here in years and in short, he's simply great. Bob brings a wealth of experience and freely shares information - a rare thing these days. He is pleasant and truly helpful and takes the time to answer questions and make sure all is right. I'm glad he's still at Cipollone.
Bob B.
12/09/16
 
Always great, prompt service, both for regular maintenance in spring and fall and other problems that arise. This has been going on for 20 years.
Matthias K., Larry P.
12/09/16
 
Always great, prompt service, both for regular maintenance in spring and fall and other problems that arise. This has been going on for 20 years.
Bob B.
12/09/16
 
Bob is a qualified professional, and very personable as well. I have total confidence that I am receiving top notch service and advice from him. He is an asset to your company.
Bob B.
12/09/16
 
The best heating contractor in my area.

12/07/16
 
The best service company to work on my heating equipment. Clean neat and polite.
Bob B.
12/07/16
 
Friendly, reliable, high quality and very responsive. Highly recommend!
Team J.
08/12/16
 
We ( Martinelli Family) are very pleased with the work that was done by your employees.Job well done and very clean.We would highly recommend your company. Thanks again.
Team J.
01/14/16
 

Team J.
12/08/15
 
Great company and even better people. John Cipollone Inc is there when you need them!
Team J.
08/21/15
 
This company is customer service driven. They are a family business with the size and commitment to properly service their customers in a timely and quality manner. They seem to take pride in a job well done. Every person I have come in contact with seems to have a smile behind their voice, a desire to do the job well. I recommend their services and products way above and beyond those offered by the "big box store", "big corporate" competition. Try this very refreshing consumer experience, you will be happy you did.
Team J.
02/16/15
 
We have used their services since the 1980's. Never disappointed, Heat went out on Christmas 2014. Serviceman came out THAT day. He made the correct diagnosis and showed up the next morning with the proper parts in hand. I am warm an.d toasty and grateful. Take advantage of the twice a year tune up. It is worth it. Bob (No relation except a customer)
Mike M.
12/25/14
 

Team J.
08/08/13
 

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