John Cipollone, Inc. - Our Reviews
Overall Rating
(199 Reviews)
(23 Reviews)
(39 Reviews)
(75 Reviews)
(46 Reviews)
(4 Reviews)
(12 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period John Cipollone, Inc. has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
|
I had the best possible experience working with Matthias who was so efficient, super helpful and experienced in every step of the way. 08/24/20 |
|
|
|
|
|
I loved working with Matthias and his crew. Matthias was a very quick problem solver, was able to come up with the best solutions and was willing to hear what I needed. He gave me options, and explained each so clearly. He was completely on top of the whole project, was meticulous about every detail, and was able to supervise his team flawlessly. He also has a very sharp eye for details and pointed out a problem with my water leak, no one ever told me about before, totally not related to his project. I am really happy with my air conditioners and amazed how unobtrusive they are outside. A friend of mine just looked at the outside and was so impressed with the work. And asked me for their phone number. 5 stars! Thank you! Matthias K. 08/23/20 |
|
|
|
|
|
We have lived in our house for almost 30 years and Matthias was the first to solve the problem of unequal distribution of the air among rooms. The house is not only amazingly more comfortable but we can keep the thermostat higher during the day. Matthias addressed the air pressure which is not an aspect of the system that we had heard about before. Larry and the rest of the team were equally competent and responsible. 07/31/20 |
|
|
|
|
|
We have lived in our house for almost 30 years and Matthias was the first to solve the problem of unequal distribution of the air among rooms. The house is not only amazingly more comfortable but we can keep the thermostat higher during the day. Matthias addressed the air pressure which is not an aspect of the system that we had not heard about before. Matthias K. 07/29/20 |
|
|
|
|
|
My A/C failed after the last storm and needed to be replaced. I received 2 estimates and chose the second, although slightly higher, because of the professionalism and attention to detail that John Cipollone Inc. demonstrated in the estimate phase. The estimate was detailed, prompt, offering 2 yr warranty, generous financing options and also suggested installing a Smart Thermostat.
My 200 yr home was challenging but the installation went flawlessly without a 'groan'! Matthias Kuhn and his co-workers were courteous, thoughtful and floors were completely covered while the work was underway, Even the birds nest discovered in the eves was treated with respect.
I would definitely recommend Matthias and his team, they provided just what I would expect from a Service Provider. Matthias K. 06/24/20 |
|
|
|
|
|
I had an issue with my heating system due to an incorrect installation from another contractor. Matthias, Larry and Tim took the time to investigate the issue and determine the best solution for our home. Their repair resolved the issue and they even followed up a few times to ensure we were pleased with the work. Highly recommend. Matthias K. 06/08/20 |
|
|
|
|
|
They did a really excellent job. They completely fixed the venting mistakes from another company from 10 years prior. They clearly wanted the job done the right way and gave the extra effort to make it right! Matthias K., Larry P., Team J. 05/30/20 |
|
|
|
|
|
Thanks you for the free fabric masks. They are greatly appreciated! Your company is the best Matthias K. 05/01/20 |
|
|
|
|
|
The John Cipollone Inc team was there for me, especially Matthias Kuhn (along with help from Team J, Mike Mullarkey and Mike Pfeil). My 9 year old Carrier furnace failed and I was looking at a pricey install (several local companies were quoting me between $7000 - $9500). Matthias went out of his way to help me research Carrier furnace issues and we both found that Carrier offers customers an extended warranty on my particular model. No other company pointed this out to me (and believe me I called many local companies), this effort saved me a LOT of money. Matthias and the team had me scheduled within a day (despite a state wide work shut down due to Covid-19) , and had my new unit in quickly and professionally. I cannot praise John Cipollone Inc enough for the service they provided, it is nice to know a man like Matthias Kuhn is out there, looking out for the consumer with integrity, passion and professionalism Matthias K., Team J. 04/01/20 |
|
|
|
|
|
The John Cipollone Inc team was there for me, especially Matthias K*** (along with help from Team J, Mike M******** and Mike P****). My 9 year old Carrier furnace failed and I was looking at a pricey install (several local companies were quoting me between $7000 - $9500). Matthias went out of his way to help me research Carrier furnace issues and we both found that Carrier offers customers an extended warranty on my particular model. No other company pointed this out to me (and believe me I called many local companies), this effort saved me a LOT of money. Matthias and the team had me scheduled within a day (despite a state wide work shut down due to Covid-19) , and had my new unit in quickly and professionally. I cannot praise John Cipollone Inc enough for the service they provided, it is nice to know a man like Matthias K*** is out there, looking out for the consumer with integrity, passion and professionalism. Matthias K., Team J. 04/01/20 |
|
|
|
|
|
I've been a customer with John Cipollone, Inc. for almost 20 years and I've always been satisfied with their service and expertise. 08/12/19 |
|
|
|
|
|
Everybody on the team was courteous and explained the installation plan. The new installation has made a big improvement in the A/C system. Guys were a pleasure to work with especially Matt and Larry. Team J. 08/12/19 |
|
|
|
|
|
Matthias K came to my residence and assisted me with setting up my new thermostat with Alexa and another HVAC issue. I purchased a new heat pump from John Cipollone Inc back in March and Matthias was very involved with the installation of the heat pump and did a superb job.
I've been a customer with John Cipollone Inc for close to 20 years and it's my pleasure to "hi
ghly" recommend this HVAC company. The entire staff is wonderful to deal with regarding my HVAC needs. Matthias K. 08/06/19 |
|
|
|
|
|
First, after many, many calls and no return calls to other AC/Heating contractors, John C******** responded. I had relatives coming in soon and with the forecast for at or near 90 degree weather, I was in dire need of help to provide cooling to an area of the house in need. Despite their heavy workload, they helped me out and installed a mini-split system in time to help my visiting family members. I can't thank them enough for understanding and coming to my rescue. Others did not even contact me even though I had talked with them previously and was told I would be contacted. Secondly, the crew that installed the unit were very polite, respectful and persistent, despite a heavy rain downfall moving through as they were installing the outside unit. There is some additional work they will be doing, and I'm confident they will do as good a job as they did with the mini-split system. Mike M., Matthias K., Kathy K., Mike C. 06/26/19 |
|
|
|
|
|
John Cipollone, Inc. just installed a mini-split AC system in my home (built in 1928), and I couldn't be more satisfied with their work. When I requested an estimate, Matthias asked good questions to get a thorough sense of my expectations and made great suggestions to work around some potential problem areas (e.g., mounting one of the units in a way that would not require cutting away decorative wood trim). Taurino and Mike did an excellent job on the installation, and I felt absolutely comfortable leaving everything in their hands when I left for work in the morning. The new system is so quiet and cools my home beautifully. It was such a pleasure to get rid of my window units! Thank you, Cipollone! Taurino G., Mike M., Matthias K. 05/28/19 |
|
|
|
|
|
Central air install in older home. Matthias did a great job troubleshooting the set up. The entire on site team - Larry, Taurino, Greg, Tim and others - were great. Respectful of our home and knew what they were doing. Cannot recommend highly enough for central air residential install especially in an older home with quirks and challenges. Taurino G., Matthias K., Larry P. 04/12/19 |
|
|
|
|
|
Matthias did an excellent job troubleshooting the kind of central air install that would be best for our home, and Matthias, Larry, Tim, Greg, and Taurino did an excellent job on the install. Whole crew was respectful of the home, and everyone knew what they were doing. Highest recommendation if you are planning on doing a central air install anywhere, but especially in an older home with a lot of quirks. Taurino G., Matthias K., Larry P. 04/12/19 |
|
|
|
|
|
I've done business with Cipollone for years. Most recently the team replaced my heater and and AC unit. They did a great job and respected my house. Matthias did a great job of helping us through the whole process. 01/06/19 |
|
|
|
|
|
I’ve done business with Cipollone for many years. Most recently they installed a new heater and AC unit in my house. The team was courteous, professional and did a great job as always. They delivered exactly as promised and showed respect for my house. Highly recommend! Taurino G., Matthias K., Larry P. 01/04/19 |
|
|
|
|
|
I was not here for installation. Diagnosis appointment was excellent. Installation the following day 01/17/18 |
|
|
|
|
|
All the personnel at John Cipollone are very professional and courteous. They do an outstanding job regardless of the weather or situation. I am very grateful for their service. Mark H. 12/14/17 |
|
|
|
|
|
I also neglected to mention that Bob is very courteous and I truly enjoy having him do our service work. Bob B. 12/10/17 |
|
|
|
|
|
I also neglected to mention that Bob is very courteous and I truly enjoy having him do our service work. Bob B. 12/10/17 |
|
|
|
|
|
The office staff is always helpful when calling to schedule. Bob, our tech, is very knowledgeable and thorough. We have always been satisfied with Cippolone oil. 12/08/17 |
|
|
|
|
|
Bob is familiar with our home and our heater. He is always willing to share his knowledge with us while working on the heater. As always when he was finished the work area was spotless. Bob B. 12/08/17 |
|
|
|
|
|
Bob is not only a good person but he is one of the most knowledgable techs that Cipollone has sent to our home. He has serviced our equipment several times in the past and we hope he will be sent to us again and again. Bob B. 11/27/17 |
|
|
|
|
|
We are a long term customer, because John and his staff are always responsive and always do great work. 11/11/17 |
|
|
|
|
|
Mark H was out this week to do annual maintenance on the heating system of our business. He was very thorough and explained everything we needed to know. I am confident that he got our system in tip-top shape for the season. Mark H. 11/01/17 |
|
|
|
|
|
I asked twice since June then again September to have someone from the company to apply for my rebates for cleaning and servicing both the Mitsubishi heat pump and the Carrier ac/heater units but I received no replie. I feel that it’s the least you could do especially since all the new equipment I have purchased! I look forward to hearing from you... John C. 10/26/17 |
|
|
|
|
|
Thank you, Joe for doing a fast, thorough, clean job on our yearly heater maintenance. We have been with Cipollone for 15 years now and their employees are always prompt, courteous, and helpful. Joe, it was nice meeting you this year. Thank you for your great service! Joey S. 10/13/17 |
|
|
|
|
|
Joe arrived on time and did a thorough annual oil furnace maintenance job. He was polite and explained what he did clearly. I recommend him as a service pro. MAV Joey S. 10/11/17 |
|
|
|
|
|
Excellent efficient and friendly service. I recommend highly! 10/11/17 |
|
|
|
|
|
Excellent service - very professional, friendly and efficient. Happy to be using this company !! Joey S. 10/11/17 |
|
|
|
|
|
Bob came out after hours for a no heat call he was as courteous as if it was a week day And was able to replace a nosel which fixed the problem. Bob B. 10/10/17 |
|
|
|
|
|
Mike was courteous and right on time in fact he was early went to work on cleaning both of my heating systems . Mike M. 10/10/17 |
|
|
|
|
|
Joe did an excellent job servicing my heater. He was prompt, courteous and knowledgeable about the job he was here to do. He took care to leave the work area clean and checked to see if I had any questions. I have y
Used John Cipollone for many years for both my heating and air conditioning systems and have always thought their service was first rate. Joey S. 10/09/17 |
|
|
|
|
|
I recently had not one but two heating systems installed in a duplex by John Cipollone, Inc. The techs did a great job at installation. As an added check step, they came out again in the fall to ensure the new systems are fully operational in time for the oncoming cold months ahead. The quality of care and service will keep me coming back with any future needs. Mike M. 10/06/17 |
|
|
|
|
|
Great service. Courteous, friendly, professional. Mark H. 10/05/17 |
|
|
|
|
|
Bob is excellent. He is courteous and explains everything. Bob B. 10/04/17 |
|
|
|
|
|
Thanks for always giving the best service, kind and professional. 10/04/17 |
|
|
|
|
|
We love Cipollone, Inc. Our tech. Bob B has been with us for years. He's the best. Claire in the office is so kind and pleasant to deal with on any issue. This is an excellent company well run and professional. Bob B. 10/04/17 |
|
|
|
|
|
Joe was a great technician. He explained everything in detail and did a very thorough job. I would ask for him next time. 10/01/17 |
|
|
|
|
|
The service person who came out to look at my airconditioning unit was curtious and extremely thorough. I would recommend him and John Cipollene to all my firends. Five stars. Mike M. 09/30/17 |
|
|
|
|
|
Mark always does a great job on our heater and air conditioners. Mark H. 09/30/17 |
|
|
|
|
|
Joe was very personable. He explained everything he was doing and answered all my questions. He found what our airconditioning problem was due to. I would definately recommend John Cipollone and using Joe as the technician. He did a complete and thorough job. Joey S. 09/29/17 |
|
|
|
|
|
(no comment) Joey S. 09/29/17 |
|
|
|
|
|
Joe S did a great job today, 9/27/2017. He meticulously cleaned and checked our heating and air conditioning system. He was polite and thorough. We will ask for him again on our next service appointment. Joey S. 09/27/17 |
|
|
|
|
|
Joe came today for a routine service on our heater. He was professional and kept me informed of what he was doing. Very pleased with there business! Joey S. 09/27/17 |
|
|
|
|
|
Joe S did a great job today, 9/27/2017. He meticulously cleaned and checked our heating and air conditioning system. He was polite and thorough. We will ask for him again on our next service appointment. Joey S. 09/27/17 |
|
|
|
|
|
Bob B. 09/27/17 |
|
|
|
No affiliation exists between ReviewBuzz and any of the review site organizations
or systems listed on this page.