Robert T.
Plumber
* Total number of reviews and star-ratings are based on
data collected during the time period Action Plumbing & Heating has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
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ACTION DOG TO THE RESCUE! We were certainly in need of rescuin' this summer too! After numerous band-aids were applied to the 20 year old HVAC system in our recently purchased home, my wife contacted Action Plumbing, Heating, Air & Electric on a Sunday morning. About an hour later -- on a Sunday -- Shawn stopped in to take a look at our system! Shawn's opinion was our 3rd opinion of the looong summer season (much of it without AC) and after discussing our options and finding the best value for our hard-earned money, Shawn had us scheduled for an install the next day! When Monday rolled around, GT and John were on the job, from about 9:30am to about 7:30pm -- up until the time Tommy the QA manager stopped in and OK'd their work. Our AC was up and running and the wife and I had the best sleep all summer long -- AWESOME! That's not all, though, as Shawn hooked us up with a ductless AC/heater unit in our bonus room, which was installed by Matt and Rhett on Tuesday. After a another 10hr day, Matt and Rhett had our new ductless unit installed and running and the bonus room -- which used to be called the sweat lodge due to heat build up during the day -- instantly became our all-time favorite room, just like Shawn promised. But there's more -- due to unfortunate events that were no fault of the Action Dogs, our plumbing backed up and Robert was dispatched to take care of it for us. Within a couple of hours, Robert had our pipes cleaned out, thus allowing us to clean out our own "pipes" in the nick of time LOL. I'm not done yet though -- when the bathroom pipe clogged up, it overflowed right onto/under the wife's newly carpeted basement...oh, the humanity! However, Tennille at Action Dog called up Quick Dry and set us up with a water disaster service on this same day! These dawgs are amazing, dude! Throughout it all, we interfaced with Shawn and Tennille via phone calls and text messages and both promptly responded to our cries. GT, John, Tommy, Matt, Rhett and Robert dutifully performed their jobs with the utmost professionalism and always let us know what they were doing and why. HVAC systems are pricey, and ours was no exception (thanks for the discounts too!), but the customer service provided by all of the Action Dogs was priceless and helped to alleviate any second thoughts we had about plunking down a nice chunk of change! Thanks, Action Dog -- you have made a customer for life! (See More)
8/02/2018 |
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ACTION DOG TO THE RESCUE! We were certainly in need of rescuin' this summer too! After numerous band-aids were applied to the 20 year old HVAC system in our recently purchased home, my wife contacted Action Plumbing, Heating, Air & Electric on a Sunday morning. About an hour later -- on a Sunday -- Shawn stopped in to take a look at our system! Shawn's opinion was our 3rd opinion of the looong summer season (much of it without AC) and after discussing our options and finding the best value for our hard-earned money, Shawn had us scheduled for an install the next day! When Monday rolled around, GT and John were on the job, from about 9:30am to about 7:30pm -- up until the time Tommy the QA manager stopped in and OK'd their work. Our AC was up and running and the wife and I had the best sleep all summer long -- AWESOME! That's not all, though, as Shawn hooked us up with a ductless AC/heater unit in our bonus room, which was installed by Matt and Rhett on Tuesday. After a another 10hr day, Matt and Rhett had our new ductless unit installed and running and the bonus room -- which used to be called the sweat lodge due to heat build up during the day -- instantly became our all-time favorite room, just like Shawn promised. But there's more -- due to unfortunate events that were no fault of the Action Dogs, our plumbing backed up and Robert was dispatched to take care of it for us. Within a couple of hours, Robert had our pipes cleaned out, thus allowing us to clean out our own "pipes" in the nick of time LOL. I'm not done yet though -- when the bathroom pipe clogged up, it overflowed right onto/under the wife's newly carpeted basement...oh, the humanity! However, Tennille at Action Dog called up Quick Dry and set us up with a water disaster service on this same day! These dawgs are amazing, dude! Throughout it all, we interfaced with Shawn and Tennille via phone calls and text messages and both promptly responded to our cries. GT, John, Tommy, Matt, Rhett and Robert dutifully performed their jobs with the utmost professionalism and always let us know what they were doing and why. HVAC systems are pricey, and ours was no exception (thanks for the discounts too!), but the customer service provided by all of the Action Dogs was priceless and helped to alleviate any second thoughts we had about plunking down a nice chunk of change! Thanks, Action Dog -- you have made a customer for life! (See More)
8/02/2018 |
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Everyone at Action takes good care of me every time I call. Mary and Claudia are both friendly and helpful and do whatever they can to help me make appointments when it makes sense. The other day I needed someone to come out while my roofer was working on my home due to an issue with a vent going through my roof (or not, as it were). Robert came out. He called me when he was 20 minutes from home, met me there, talked directly with the roofing crew, examined the situation, and made the best determination for my situation. He also helped me sign up for the annual maintenance plan which will save me a lot of time, hassle, and money. Robert was very helpful in explaining things to me about the setup of my house and vents and called an HVAC specialist at Action to get a second opinion during the process since it turned out to be an HVAC issue as opposed to a plumbing issue. Previously I've had Aaron out to help me out and he is equally as excellent. I always feel comfortable with Action at my home and I know I can count on them to get the job done right and to charge a fair price. Other plumbers and HVAC has disgustingly high "book pricing" for simple repairs that take 15 minutes or less. I had another plumber out to make a repair when Action wasn't available and my wallet was very sorry. The guys at Action are friendly, professional, and they know ME and my house. They make that effort. I just talked to a coworker this morning and recommended she call Action because she needs a new plumbing and HVAC company. I can't say enough good things about Action. I even was able to schedule my annual furnace tuneup on a day that works for me (SATURDAY!). And it just makes me feel so good to know they will always help me work things out. (See More)
9/28/2017 |
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We had a jammed garbage disposal that was quickly reset and Robert showed me how to fix it myself next time. Very prompt and professional (See More)
6/24/2017 |
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Very professional, reliable and helpful. Took care of the leak very quickly and gave us some referral numbers for drywall and insulation contractors to help restore everything. Will use again in the future. (See More)
3/31/2017 |
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They were kind and friendly (See More)
1/26/2017 |
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Robert and the entire Action staff should be commended for a truly exceptional experience!! I will use your company for any needs in the future!! Way to go the extra mile!!! Chet Schneider (See More)
12/17/2016 |
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Robert was professional and repaired our problem quickly. I would highly recommend Action and Robert to anyone. (See More)
11/25/2016 |
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Great customer service and knowledgeable plumbers. (See More)
9/28/2016 |
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Fixed what could be fixed. Our electrician and plumber spent some time assessing our problems and making recommendations for what we needed to do for things they couldn't fix. They didn't charge us for time or visits where they helped troubleshoot but couldn't fix the problem. They were very good at what they did and very fair in what they charged. (See More)
8/25/2016 |
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From first phone call to Robert the plumber coming to my house, Action was the best. (See More)
8/24/2016 |
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I love action! Professional, reasonable, knowledgeable! Use them for all my plumbing, heating & air needs! (See More)
5/20/2016 |
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Robert replaced the water main pressure valve. It was an easy fix. He checked the water pressure and it was at 65 which is good from 125 before he replaced it. Great service. (See More)
4/27/2016 |
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I have used Action Plumbing and Heating to replace my heater, air conditioning, and now my water heater. They have improved their service since I started using them about three years ago. Their team is professional and have always treated me well. This last service really helped me out because my water heater was leaking bad and they came to the rescue and was able to replace the water heater the same day. Sincerely Alex Ortega (See More)
4/24/2016 |
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very quick service very friendly (See More)
4/11/2016 |
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The team provided excellent service and Robert was exceptional. (See More)
4/01/2016 |
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