Taneel P.
Management
* Total number of reviews and star-ratings are based on
data collected during the time period Action Plumbing & Heating has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
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Jim was awesome and so was the team who helped schedule the job. Jim went out of his way to get the shower style we needed. (See More)
8/09/2018 |
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ACTION DOG TO THE RESCUE! We were certainly in need of rescuin' this summer too! After numerous band-aids were applied to the 20 year old HVAC system in our recently purchased home, my wife contacted Action Plumbing, Heating, Air & Electric on a Sunday morning. About an hour later -- on a Sunday -- Shawn stopped in to take a look at our system! Shawn's opinion was our 3rd opinion of the looong summer season (much of it without AC) and after discussing our options and finding the best value for our hard-earned money, Shawn had us scheduled for an install the next day! When Monday rolled around, GT and John were on the job, from about 9:30am to about 7:30pm -- up until the time Tommy the QA manager stopped in and OK'd their work. Our AC was up and running and the wife and I had the best sleep all summer long -- AWESOME! That's not all, though, as Shawn hooked us up with a ductless AC/heater unit in our bonus room, which was installed by Matt and Rhett on Tuesday. After a another 10hr day, Matt and Rhett had our new ductless unit installed and running and the bonus room -- which used to be called the sweat lodge due to heat build up during the day -- instantly became our all-time favorite room, just like Shawn promised. But there's more -- due to unfortunate events that were no fault of the Action Dogs, our plumbing backed up and Robert was dispatched to take care of it for us. Within a couple of hours, Robert had our pipes cleaned out, thus allowing us to clean out our own "pipes" in the nick of time LOL. I'm not done yet though -- when the bathroom pipe clogged up, it overflowed right onto/under the wife's newly carpeted basement...oh, the humanity! However, Tennille at Action Dog called up Quick Dry and set us up with a water disaster service on this same day! These dawgs are amazing, dude! Throughout it all, we interfaced with Shawn and Tennille via phone calls and text messages and both promptly responded to our cries. GT, John, Tommy, Matt, Rhett and Robert dutifully performed their jobs with the utmost professionalism and always let us know what they were doing and why. HVAC systems are pricey, and ours was no exception (thanks for the discounts too!), but the customer service provided by all of the Action Dogs was priceless and helped to alleviate any second thoughts we had about plunking down a nice chunk of change! Thanks, Action Dog -- you have made a customer for life! (See More)
8/02/2018 |
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ACTION DOG TO THE RESCUE! We were certainly in need of rescuin' this summer too! After numerous band-aids were applied to the 20 year old HVAC system in our recently purchased home, my wife contacted Action Plumbing, Heating, Air & Electric on a Sunday morning. About an hour later -- on a Sunday -- Shawn stopped in to take a look at our system! Shawn's opinion was our 3rd opinion of the looong summer season (much of it without AC) and after discussing our options and finding the best value for our hard-earned money, Shawn had us scheduled for an install the next day! When Monday rolled around, GT and John were on the job, from about 9:30am to about 7:30pm -- up until the time Tommy the QA manager stopped in and OK'd their work. Our AC was up and running and the wife and I had the best sleep all summer long -- AWESOME! That's not all, though, as Shawn hooked us up with a ductless AC/heater unit in our bonus room, which was installed by Matt and Rhett on Tuesday. After a another 10hr day, Matt and Rhett had our new ductless unit installed and running and the bonus room -- which used to be called the sweat lodge due to heat build up during the day -- instantly became our all-time favorite room, just like Shawn promised. But there's more -- due to unfortunate events that were no fault of the Action Dogs, our plumbing backed up and Robert was dispatched to take care of it for us. Within a couple of hours, Robert had our pipes cleaned out, thus allowing us to clean out our own "pipes" in the nick of time LOL. I'm not done yet though -- when the bathroom pipe clogged up, it overflowed right onto/under the wife's newly carpeted basement...oh, the humanity! However, Tennille at Action Dog called up Quick Dry and set us up with a water disaster service on this same day! These dawgs are amazing, dude! Throughout it all, we interfaced with Shawn and Tennille via phone calls and text messages and both promptly responded to our cries. GT, John, Tommy, Matt, Rhett and Robert dutifully performed their jobs with the utmost professionalism and always let us know what they were doing and why. HVAC systems are pricey, and ours was no exception (thanks for the discounts too!), but the customer service provided by all of the Action Dogs was priceless and helped to alleviate any second thoughts we had about plunking down a nice chunk of change! Thanks, Action Dog -- you have made a customer for life! (See More)
8/02/2018 |
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Every time we have used Action, we are impressed, not only with the office personnel, but very impressed with the service people. Jeff H. the plumber, was very good at explaining our problems, correcting them, and extremely professional. Highly recommend this company (See More)
7/26/2018 |
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Excellent & fast service! Very professional (See More)
6/19/2018 |
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