Giancarlos T. Reviews

Nate McClellan
Giancarlos T.
HVAC Installer
* Total number of reviews and star-ratings are based on data collected during the time period Action Plumbing & Heating has been using the ReviewBuzz system and may not directly match the data found on each public review site.
Excellent job.. Very satisfied and happy with the work. Executed very professionally. (See More)
8/06/2019
 
Awesome team with great knowledge of the work they performed. Expertise is what you will receive from these men and a job well done. Thank you! (See More)
6/08/2019
 
I purchased a new AC unit, and an air scrubber. I had a quote in hand same day and installation scheduled almost immediately. They were very friendly, especially Bobby who did the assessment and helped decide what we wanted. The installation was a big project that took them all day due to the intake vent relocation they did to improve the airflow in our house. The installation techs Giancarlos and Rhett were exceptionally polite and thoughtful of my needs. They cleaned up after themselves and made sure I understood all the work they had done and answered all of my questions. They were careful to keep the doors closed as we have pets and they were very sweet to my scaredy cat of a dog. They did an excellent job and I will call again for future needs. (See More)
4/22/2019
 
JT and Rhett installed our central air unit today. They were very professional and courteous and did an amazing job. Thanks guys! (See More)
4/19/2019
 
ACTION DOG TO THE RESCUE! We were certainly in need of rescuin' this summer too! After numerous band-aids were applied to the 20 year old HVAC system in our recently purchased home, my wife contacted Action Plumbing, Heating, Air & Electric on a Sunday morning. About an hour later -- on a Sunday -- Shawn stopped in to take a look at our system! Shawn's opinion was our 3rd opinion of the looong summer season (much of it without AC) and after discussing our options and finding the best value for our hard-earned money, Shawn had us scheduled for an install the next day! When Monday rolled around, GT and John were on the job, from about 9:30am to about 7:30pm -- up until the time Tommy the QA manager stopped in and OK'd their work. Our AC was up and running and the wife and I had the best sleep all summer long -- AWESOME! That's not all, though, as Shawn hooked us up with a ductless AC/heater unit in our bonus room, which was installed by Matt and Rhett on Tuesday. After a another 10hr day, Matt and Rhett had our new ductless unit installed and running and the bonus room -- which used to be called the sweat lodge due to heat build up during the day -- instantly became our all-time favorite room, just like Shawn promised. But there's more -- due to unfortunate events that were no fault of the Action Dogs, our plumbing backed up and Robert was dispatched to take care of it for us. Within a couple of hours, Robert had our pipes cleaned out, thus allowing us to clean out our own "pipes" in the nick of time LOL. I'm not done yet though -- when the bathroom pipe clogged up, it overflowed right onto/under the wife's newly carpeted basement...oh, the humanity! However, Tennille at Action Dog called up Quick Dry and set us up with a water disaster service on this same day! These dawgs are amazing, dude! Throughout it all, we interfaced with Shawn and Tennille via phone calls and text messages and both promptly responded to our cries. GT, John, Tommy, Matt, Rhett and Robert dutifully performed their jobs with the utmost professionalism and always let us know what they were doing and why. HVAC systems are pricey, and ours was no exception (thanks for the discounts too!), but the customer service provided by all of the Action Dogs was priceless and helped to alleviate any second thoughts we had about plunking down a nice chunk of change! Thanks, Action Dog -- you have made a customer for life! (See More)
8/02/2018
 
ACTION DOG TO THE RESCUE! We were certainly in need of rescuin' this summer too! After numerous band-aids were applied to the 20 year old HVAC system in our recently purchased home, my wife contacted Action Plumbing, Heating, Air & Electric on a Sunday morning. About an hour later -- on a Sunday -- Shawn stopped in to take a look at our system! Shawn's opinion was our 3rd opinion of the looong summer season (much of it without AC) and after discussing our options and finding the best value for our hard-earned money, Shawn had us scheduled for an install the next day! When Monday rolled around, GT and John were on the job, from about 9:30am to about 7:30pm -- up until the time Tommy the QA manager stopped in and OK'd their work. Our AC was up and running and the wife and I had the best sleep all summer long -- AWESOME! That's not all, though, as Shawn hooked us up with a ductless AC/heater unit in our bonus room, which was installed by Matt and Rhett on Tuesday. After a another 10hr day, Matt and Rhett had our new ductless unit installed and running and the bonus room -- which used to be called the sweat lodge due to heat build up during the day -- instantly became our all-time favorite room, just like Shawn promised. But there's more -- due to unfortunate events that were no fault of the Action Dogs, our plumbing backed up and Robert was dispatched to take care of it for us. Within a couple of hours, Robert had our pipes cleaned out, thus allowing us to clean out our own "pipes" in the nick of time LOL. I'm not done yet though -- when the bathroom pipe clogged up, it overflowed right onto/under the wife's newly carpeted basement...oh, the humanity! However, Tennille at Action Dog called up Quick Dry and set us up with a water disaster service on this same day! These dawgs are amazing, dude! Throughout it all, we interfaced with Shawn and Tennille via phone calls and text messages and both promptly responded to our cries. GT, John, Tommy, Matt, Rhett and Robert dutifully performed their jobs with the utmost professionalism and always let us know what they were doing and why. HVAC systems are pricey, and ours was no exception (thanks for the discounts too!), but the customer service provided by all of the Action Dogs was priceless and helped to alleviate any second thoughts we had about plunking down a nice chunk of change! Thanks, Action Dog -- you have made a customer for life! (See More)
8/02/2018
 
GT was professional and did an excellent job. I love the quality of action and the amazing warranties. I have been using them for 3 years. (See More)
7/02/2018
 
Great company! Awesome installer (See More)
4/22/2018
 

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