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502-839-3709
By Teresa S. on 06/20/19
Sam is a great service man. He gives good advice and walks you through how your system works. Always pleasant and courteous over the years. Keeps our heat and air system in tip top shape.

By tim s. on 06/18/19
Fast and efficient

By Linda G. on 06/17/19
The personnel at Wade Hatchall Heating & Cooling are awesome! From the lady that answers the phone to the Service Pro(Sam J) that comes to the house - all are knowledgeable & extremely competent people. Sam J is on time & knows his business & does his job in a very...
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The personnel at Wade Hatchall Heating & Cooling are awesome! From the lady that answers the phone to the Service Pro(Sam J) that comes to the house - all are knowledgeable & extremely competent people. Sam J is on time & knows his business & does his job in a very business-like manner. Always look forward to interacting with the personnel from Wade Hatchall!
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By james f. on 06/13/19
Sam was my service person and he did a very good job checking my systems. He explained what he was doing and why. Very happy with the service call. I am a new customer who switched from another service group because of poor service. I am looking forward to working with Sam again.

By Patrick R. on 06/08/19
Sam is awesome! He was at our home yesterday doing our 6 month checkup (for the Comfort Club) and as always, was very thorough and explained everything in detail after he was finished. He's soft spoken and kind, so he's very easy to be around and to talk to. He's t...
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Sam is awesome! He was at our home yesterday doing our 6 month checkup (for the Comfort Club) and as always, was very thorough and explained everything in detail after he was finished. He's soft spoken and kind, so he's very easy to be around and to talk to. He's the type of guy that you meet once and you feel as if you've known him for years. He's been doing HVAC work at our home for several years now (with Wade) and is always great. Thanks so much!
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By Chuck A. on 06/07/19
Sam J. did a great job explaining every step of the process for our spring maintenance check. He was professional, courteous, well-spoken, and very knowledgable of all aspects of our GeoThermal system. As always, everyone at Wade Hatchell Heating and Cooling go abo...
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Sam J. did a great job explaining every step of the process for our spring maintenance check. He was professional, courteous, well-spoken, and very knowledgable of all aspects of our GeoThermal system. As always, everyone at Wade Hatchell Heating and Cooling go above and beyond to ensure happy customers!
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By Larry B. on 06/07/19
Sam serviced my HVAC system today and as always did a great job. He is friendly, courteous, and professional every time he comes to our house. He leaves nothing undone or unsaid. Thanks Sam.

By Becky A. on 06/03/19
Sam is always personable, courteous and efficient. He does a thorough job.

By Scott B. on 05/29/19
Sam is highly efficient, thorough, and professional in helping maintain our HVAC system. Highly recommended!

By Theresa and Frank D. on 05/28/19
Sam just completed servicing our units and as always, we are so pleased with his professional Manner. Sam always leaves us feeling that he has thoroughly checked what needs to be done. Listens to any questions you have and makes sure he has answered them. He is alw...
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Sam just completed servicing our units and as always, we are so pleased with his professional Manner. Sam always leaves us feeling that he has thoroughly checked what needs to be done. Listens to any questions you have and makes sure he has answered them. He is always so polite and tidy, it is a pleasure to have him in our home. Thank you Sam!!!!!! Theresa and Frank
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By Chantal C. on 05/26/19
Michael is always prompt, professional, patient, knowledgeable, and efficient.

By Jane H. on 05/24/19
Sam serviced our AC this week and as always, Sam does a great job and we appreciate his dedication and service.

By J M. on 05/23/19
Always thorough and nice.

By Earl B. on 05/20/19
Sam did the Spring mantinence on our heating/cooling system today. He is both courteous & professional in completing his work. We appreciated his friendly attitude

By Bobby C. on 05/17/19
Sam always does a great job.

By Teresa S. on 05/16/19
Sam is always kind and has a great personality.

By Teresa S. on 05/16/19
I have been very pleased with the service I receive from Sam. He is an excellent asset to your business.

By Brenda B. on 05/15/19
Mike S. came the same day we called and located the problem in minutes. He thoroughly explained what needed to be done to fix the problem and offered us options. When the parts arrived, he promptly installed them. Because of his response, we are now members of the ...
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Mike S. came the same day we called and located the problem in minutes. He thoroughly explained what needed to be done to fix the problem and offered us options. When the parts arrived, he promptly installed them. Because of his response, we are now members of the Wade Hatchell Comfort Club.
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By Robert G. on 05/15/19
Sam J. just completed his semi annual systems check for us. Sam is customer friendly and a very good technician. Robert Gossett

By Linda R. on 05/14/19
Sam is an excellent service rep. He is so knowledgeable and very patient and kind. He helped me decide when it was time to get a new system and I appreciated his honesty so much. Had I known I could have been asking for him as my service person each time for my ...
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Sam is an excellent service rep. He is so knowledgeable and very patient and kind. He helped me decide when it was time to get a new system and I appreciated his honesty so much. Had I known I could have been asking for him as my service person each time for my seasonal checkup, I sure would have. Now that I know I can ask specifically for him, I will. Wade is an excellent company, and Sam is an excellent service rep.
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CALL TO SCHEDULE
502-839-3709

Select any employee to see all their reviews.

Sam J
4 Years
Rating:
285 total reviews!
Mike S
Rating:
55 total reviews!
Ashlee B
Customer Service Rep.
2 Years
Rating:
(1 total review)
Wade H
Customer Service Rep.
27 Years
Rating:
(5 total reviews)
Michael C
1 Year
Rating:
(25 total reviews)
Jacob D
1 Year
Rating:
(11 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Wade Hatchell Heating & Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Wade Hatchell Heating & Cooling. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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