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By Kimberly W. on 08/16/19
Sam does excellent work and is very knowledgeable. I would definitely recommend Sam !

By Kerry L. on 08/12/19
I'm always happy when I see Sam arrive to perform my biannual service. He is very competent and personable.

By kerry f. on 08/09/19
Been there for me for almost 30 yr 5 star service

By Rowe on 08/07/19
Sam J provided excellent and friendly service. He was professional, knowledgeable, and courteous.

By Marvel D. on 08/07/19
Thank you Sam J. You saved the day! If you are having heat and ac problems call Wade’s and ask for Sam J. to come running! He is great. Very knowledgeable and friendly! Highly recommend him! Thank you Sam!

By Phyllis W. on 08/06/19
Sam J. provided excellent service on our summer maintenance. He checked out our pool heater and got the order started on the part that was needed. He was on time, and is a very pleasant person to deal with in regard to our HVAC needs. He came highly recommended, an...
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Sam J. provided excellent service on our summer maintenance. He checked out our pool heater and got the order started on the part that was needed. He was on time, and is a very pleasant person to deal with in regard to our HVAC needs. He came highly recommended, and we look forward to working with him again.
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By Zee t. on 08/06/19
Sam was great as usual he was very professional and knowledgable .

By Phyllis W. on 07/31/19
5 stars Sam J. provided excellent service on our summer maintenance. He checked out our pool heater and got the order started on the part that was needed. He was on time, and is a very pleasant person to deal with in regard to our HVAC needs. He came highly recomm...
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5 stars Sam J. provided excellent service on our summer maintenance. He checked out our pool heater and got the order started on the part that was needed. He was on time, and is a very pleasant person to deal with in regard to our HVAC needs. He came highly recommended, and we look forward to working with him again.
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By Chip P. on 07/27/19
Sam J. Is a TRUE professional technician with Wade Hatchell HVAC. Arrived on time & took the extra effort to listen to my wife about the need for the service call. He was well prepared & checked out our 2 year old Carrier elite Infinity system. He informed my beaut...
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Sam J. Is a TRUE professional technician with Wade Hatchell HVAC. Arrived on time & took the extra effort to listen to my wife about the need for the service call. He was well prepared & checked out our 2 year old Carrier elite Infinity system. He informed my beautiful wife that panel alerts were time duration driven & our system was operating @ 100%. The service call was covered under our continuing maintenance agreement, only need a correct filter type. Sam returned a few days later while in our area & explained to me which filters to use. ️️️️️ Service, proud of our choice of HVAC vendors. Thanks, Chip Pace & Judge Armstrong
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By Erica M. on 07/10/19
5 stars Sam J. came and did our spring maintenance and is an excellent tech as well as very pleasant and friendly. I was very pleased with our service

By Erica M. on 07/10/19
5 stars Sam J. came and did our spring maintenance and is an excellent tech as well as very pleasant and friendly. I was very pleased with our service

By kenneth r. on 06/29/19
Sam always provides great service, honest opinions, very reliable. HVAC system runs great!

By Sherry on 06/20/19
Mike did an awesome job! He was very professional and knowledgeable, we could not be happier with the job he did. We have used other companies in the past and they only seemed to put a band aid on the issue and not fix the entire problem. We will be building a new ...
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Mike did an awesome job! He was very professional and knowledgeable, we could not be happier with the job he did. We have used other companies in the past and they only seemed to put a band aid on the issue and not fix the entire problem. We will be building a new home in the near future and know exactly who we will be contacting, Mike with Wade Hatchell. He was super friendly and nice, he also explained how the unit works and checked several different things to be sure all was working correctly. We are so relieved to know the job was finally done right.
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By Teresa S. on 06/20/19
Sam is a great service man. He gives good advice and walks you through how your system works. Always pleasant and courteous over the years. Keeps our heat and air system in tip top shape.

By tim s. on 06/18/19
Fast and efficient

By Linda G. on 06/17/19
The personnel at Wade Hatchall Heating & Cooling are awesome! From the lady that answers the phone to the Service Pro(Sam J) that comes to the house - all are knowledgeable & extremely competent people. Sam J is on time & knows his business & does his job in a very...
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The personnel at Wade Hatchall Heating & Cooling are awesome! From the lady that answers the phone to the Service Pro(Sam J) that comes to the house - all are knowledgeable & extremely competent people. Sam J is on time & knows his business & does his job in a very business-like manner. Always look forward to interacting with the personnel from Wade Hatchall!
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By james f. on 06/13/19
Sam was my service person and he did a very good job checking my systems. He explained what he was doing and why. Very happy with the service call. I am a new customer who switched from another service group because of poor service. I am looking forward to working with Sam again.

By Patrick R. on 06/08/19
Sam is awesome! He was at our home yesterday doing our 6 month checkup (for the Comfort Club) and as always, was very thorough and explained everything in detail after he was finished. He's soft spoken and kind, so he's very easy to be around and to talk to. He's t...
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Sam is awesome! He was at our home yesterday doing our 6 month checkup (for the Comfort Club) and as always, was very thorough and explained everything in detail after he was finished. He's soft spoken and kind, so he's very easy to be around and to talk to. He's the type of guy that you meet once and you feel as if you've known him for years. He's been doing HVAC work at our home for several years now (with Wade) and is always great. Thanks so much!
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By Chuck A. on 06/07/19
Sam J. did a great job explaining every step of the process for our spring maintenance check. He was professional, courteous, well-spoken, and very knowledgable of all aspects of our GeoThermal system. As always, everyone at Wade Hatchell Heating and Cooling go abo...
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Sam J. did a great job explaining every step of the process for our spring maintenance check. He was professional, courteous, well-spoken, and very knowledgable of all aspects of our GeoThermal system. As always, everyone at Wade Hatchell Heating and Cooling go above and beyond to ensure happy customers!
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By Larry B. on 06/07/19
Sam serviced my HVAC system today and as always did a great job. He is friendly, courteous, and professional every time he comes to our house. He leaves nothing undone or unsaid. Thanks Sam.
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502-839-3709

Select any employee to see all their reviews.

Sam J
4 Years
Rating:
298 total reviews!
Mike S
Rating:
56 total reviews!
Ashlee B
Customer Service Rep.
2 Years
Rating:
(1 total review)
Wade H
Customer Service Rep.
27 Years
Rating:
(5 total reviews)
Michael C
1 Year
Rating:
(25 total reviews)
Jacob D
1 Year
Rating:
(11 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Wade Hatchell Heating & Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Wade Hatchell Heating & Cooling. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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