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By Eric S. on 04/17/19
Western Heating replaced two of our Commercial HVAC units. Mario was a pleasure to work with. Arrived on time and completed the service/install quickly! Even answered a few questions I had about how the system worked. Would recommend to anyone who needs a quality ...
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Western Heating replaced two of our Commercial HVAC units. Mario was a pleasure to work with. Arrived on time and completed the service/install quickly! Even answered a few questions I had about how the system worked. Would recommend to anyone who needs a quality repair or installation!
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By Eric S. on 04/17/19
Western Heating replaced two of our Commercial HVAC units. Jarod was a pleasure to work with. Arrived on time and completed the service/install quickly! Even answered a few questions I had about how the system worked. Would recommend to anyone who needs a quality ...
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Western Heating replaced two of our Commercial HVAC units. Jarod was a pleasure to work with. Arrived on time and completed the service/install quickly! Even answered a few questions I had about how the system worked. Would recommend to anyone who needs a quality repair or installation!
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By Eric S. on 04/17/19
Western Heating replaced two of our Commercial HVAC units. Jeremy was a pleasure to work with. Arrived on time and completed the service/install quickly! Even answered a few questions I had about how the system worked. Would recommend to anyone who needs a quality...
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Western Heating replaced two of our Commercial HVAC units. Jeremy was a pleasure to work with. Arrived on time and completed the service/install quickly! Even answered a few questions I had about how the system worked. Would recommend to anyone who needs a quality repair or installation!
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By John D. on 04/15/19
We had our air conditioner and furnace replaced after 21 years of service. Sam J was the project manager; Colton, Scott and Archie were the technicians. From the spec visit to completion, Western was first rate; professional. Sam did not try to sell us more than we...
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We had our air conditioner and furnace replaced after 21 years of service. Sam J was the project manager; Colton, Scott and Archie were the technicians. From the spec visit to completion, Western was first rate; professional. Sam did not try to sell us more than we needed. We initially selected the lowest offering but increased it to a higher level after doing some more research and deciding it would be worth the extra money. The installation occurred less than a week later. On installation day, the technicians arrived 15 minutes early. Sam arrived with the Techs to walk through the project. He returned a couple of times during the day to monitor progress and to work out some kinks that appeared during installation. The work was completed at 5:30. Archie, Scott and Colton were fantastic. They stayed focused on the work and completed it in a more than satisfactory level. Nothing was left undone; everything was tied off correctly, assembled correctly. I am very picky about such things, but I had nothing to say at the completion of the job. Western may not be the cheapest to do business with, but I feel like I got my money’s worth; high quality, exceptional value. Worth the price.
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By EBengoa on 04/14/19
We recently found ourselves in the market for a new HVAC system for our home. We received inspections and bids from three companies in town and found Western Heating & Air to be the most helpful and pleasant to work with. Paul Farmer was very patient and provided a...
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We recently found ourselves in the market for a new HVAC system for our home. We received inspections and bids from three companies in town and found Western Heating & Air to be the most helpful and pleasant to work with. Paul Farmer was very patient and provided answers to all of our concerns and brought clarity to a somewhat difficult to understand system. In addition to a high quality, high efficiency Carrier system, Western provided their highly qualified team to install the system.They were very professional and efficient and provided seamless work. They were on time,very clean and pleasant to work with. The installation was flawless and I highly recommend Western Heating & Air they are the best in town.
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By Len K. on 04/12/19
Darren M. Provided provided friendly, efficient, and highly competent early summer service on my AC and Heating plant today. He answered all my questions and left me with peace of mind.

By Marche E. on 04/12/19
I needed some work done on my furnace/AC unit and duct system. Because of some cancellations I was able to have both of these services done within three days of when I called. The technicians, Scott C and Dustin F, were very professional and didn't try to sale ...
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I needed some work done on my furnace/AC unit and duct system. Because of some cancellations I was able to have both of these services done within three days of when I called. The technicians, Scott C and Dustin F, were very professional and didn't try to sale me on anything I didn't need. They used footwear protectors and corner guards and did everything they could not to cause any damage to my home. They took the time needed to do the jobs well and went above and beyond in cleaning up after themselves. I recommend this company and will definitely do business with them in the future.
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By Mel/Sue G. on 04/11/19
Western H/A has serviced our units for the first time in the fall and second time this month. We appreciate the email notifications for scheduling an appointment time that works for best for us. Todd was very efficient and professional. He asked questions about our...
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Western H/A has serviced our units for the first time in the fall and second time this month. We appreciate the email notifications for scheduling an appointment time that works for best for us. Todd was very efficient and professional. He asked questions about our units and checked notes from previous service. He explained what he would do and asked if we had questions before he started on the outside AC unit. He found a part that needed to be replaced and, again, explained what the part did and why it would be good to get it replaced now. All was another positive experience with Western. Knowing that Todd and other service technicians will be there when you have regular maintenance or when there is an emergency is a plus. *** ******
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By Wbsent S. on 04/10/19
Mike is the best technician I have ever worked with. I'm 74 years old and I have found Mike to be a very efficient technician for both my air and furnace. Because of him I will continue to purchase the service package from Western. Thank you Western and Mike

By Judith E. on 04/09/19
Chris did a wonderful job on my service. He was professional and kind. It was noting short of a great experience. Also, I was appreciated receiving a text this morning with a picture of who was coming to my home.

By Marcy B. on 04/04/19
Jason was very professional. He spent time with educating me about what my needs/options were. I also felt he was very honest and did not try to "over sell me". Very happy with our HVAC. Installation was fast and efficient. Highly recommend Western Heating and Jason Gunn.

By Karen G. on 04/04/19
Great customer service and a great company.

By Charles B. on 04/03/19
Todd has been our HVAC technician for a few years and is always very friendly and professional. He always explains what he is doing and why.

By Tom M. on 04/03/19
Nick is a terrific professional and an excellent asset to the Western Heat and Air Team. Nick was a pleasure to have in our home...a very decent and highly skilled young gentleman that we’ve come to expect from the the Western Team. The same can be said about the...
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Nick is a terrific professional and an excellent asset to the Western Heat and Air Team. Nick was a pleasure to have in our home...a very decent and highly skilled young gentleman that we’ve come to expect from the the Western Team. The same can be said about the Staff in the front office....Thanks from Tom and Leilani
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By Doreen S. on 04/02/19
Doug and Nick. They installed a new water heater for them. Their installation was clean and neat ; they survived the dog, Bentley. And they trouble shot until it was confirmed that the Lyric apparatus was defective. They returned to the house with a new piece and h...
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Doug and Nick. They installed a new water heater for them. Their installation was clean and neat ; they survived the dog, Bentley. And they trouble shot until it was confirmed that the Lyric apparatus was defective. They returned to the house with a new piece and had the WiFi unit hooked up within minutes.
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By Stephanie W. on 03/30/19
We are a certified family home for our disabled adult son and we have had them do our home heating & cooling inspection for the last 3 years. They are always fast, courteous, and honest with us. I would highly recommend them for any job that you have!

By Gary L. on 03/29/19
Our furnace has been trying to die for some time. My wife and I felt it was time to replace the furnace, which was installed by Western Heating and Air Conditioning over 28 years ago. It has served us we! We contacted Western Heating & Air Conditioning, immediat...
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Our furnace has been trying to die for some time. My wife and I felt it was time to replace the furnace, which was installed by Western Heating and Air Conditioning over 28 years ago. It has served us we! We contacted Western Heating & Air Conditioning, immediately, we had the name of Jason Guinn, who would be contacting us. Jason called right away, made an appointment with us to assess our home's needs. Arriving at our home, Jason went right to work, looking at the furnace we were looking to replace. Jason noted the install date of our old furnace. 1990, he commented, WOW! That should go into the furnace hall of fame for it's long life! It didn't take Jason Guinn very long to assess our home needs, asking if the old furnace was adequate, was there other things we might be looking for in a new furnace? Jason showed us in his book, a couple of types of furnaces which might fit our needs. We opted for the lesser priced furnace as it, would meet our needs (80%) without the higher efficiency percentage (95%). In about a day, Jason had the two options he felt would meet our needs, providing a detailed list of what would be included in our furnace choice, right up to the last penny. Install date came very quickly...the same week, a Friday. Brandan installed the new furnace, virtually all by himself. The furnace was started without any issues at all, Brandon's work was top notch, a work of art! Everything was beautifully and skillfully installed. We are very happy with our choice of Western Heating and Air Conditioning, and were lucky enough to have a super hard working installer named Brandon. Oh yes, We can't forget Tom. Brandan let Tom get under the house and make the final inspections and hook ups
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By Diane R. on 03/28/19
I have been using Western Heating for approximately 20 years and they have never disappointed.They are always efficient, peasant to work with and on time. I would highly recommend them to any one.

By Diane R. on 03/28/19
Mike did an excellent job and was so efficient. He also checked my water heater and did notice a small leak. Thank goodness! So proactive.

By Roy N. on 03/27/19
Western installed a natural gas unit heater in my garage. From start to finish, they did the high quality work I have come to expect from them--competent, courteous, and thorough. I especially appreciate the crew periodically checking with me to ensure install was ...
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Western installed a natural gas unit heater in my garage. From start to finish, they did the high quality work I have come to expect from them--competent, courteous, and thorough. I especially appreciate the crew periodically checking with me to ensure install was done the way I wanted.
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Customer service is always a top priority at Western Heating and Air - Boise. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Todd G has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
216 total reviews
By Mark F. on 07/03/18
A/C annual checkup - Todd was very professional and friendly. He explained what he was doing and then reported back on everything. I have used this company for years and have always found them to be very reliable and honest!

By Sharon g. on 07/03/18
Awesome. Always des a good job

By Patrick M. on 07/02/18
Todd came out today for our AC startup inspection and maintenance. Quick, professional work. System is working great without any issues. Would highly recommend Western.

By Carla on 06/29/18
Awesome service today, First Air Conditioner check since installation last Fall... Todd is friendly,thourough and professional.My family loves Western Heating and Cooling!

By Dustyn D. on 06/29/18
Todd was excellent and paid attention to detail. My furnace has not been this clean and efficient since moving in 17 years ago. Thank you Todd and western heating for providing excellent quality service.

By connie P. on 06/29/18
Todd is awesome. Customer service is grade A. Friendly outgoing. Explained things , very thorough on explaining what he is doing and why. I highly recommend him .

By Sarah B. on 06/28/18
Great service and very personable and friendly. Todd has been to our home to check furnace and air in the past and is always so professional. Thank you!

By Kara on 06/28/18
Western Heating and Air did a great job servicing my air Conditioner. My service Pro Todd was on time, explained everything he would be doing, and completed his work in a timely manner. I appreciated the thoroughness of his work and explanation.

By Terri on 06/28/18
Todd at Whac is very friendly. He explained what he was doing and how each item was working. I highly recommend him and Western Heating and Air Conditioning.

By Scott M. on 06/28/18
Prompt and courteous.

By Mike C. on 06/27/18
Outstanding service. Very polite. Did a great job.

By Greg g. on 06/27/18
I've tried multiple companies over the years but from the first time Western serviced my system all competitors stickers were removed from my furnace. Western has performed many service calls, some even emergency calls, and also performed a couple upgrades to my sy...
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I've tried multiple companies over the years but from the first time Western serviced my system all competitors stickers were removed from my furnace. Western has performed many service calls, some even emergency calls, and also performed a couple upgrades to my system. Each and every time i have been very happy with everything from the service technicians to quality of parts and just overall business professionalism. The owner even came out on one of the upgrades because it was particularly difficult and he insured that in the end I was satisfied with the work.
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By Greg g. on 06/27/18
Excellent service! Todd took the extra time to ensure all the cotton from the cottonwood trees was removed from the fins on the Heat Pump. Todd was very professional, personable and explained everything he was doing.

By Ivar P B. on 06/26/18
Excellent service and value adding attitude. Very pleased with overall customer experience.

By Charisse on 06/26/18
Todd did a wonderful job fixing and servicing our AC. Very knowledgeable and made things easy to understand. I would recommend Western Heating to anyone, they do such a great job and get it done in a timely manner. Thank you!

By Bruce on 06/25/18
Todd did an outstanding job!

By Lynn H. on 06/22/18
Western Heating is an awesome company with great customer service, always going the extra mile. Todd has serviced our heater and air conditioner, he is extremely professional and courteous and always wears shoe covers in the house. I feels he takes the extra time...
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Western Heating is an awesome company with great customer service, always going the extra mile. Todd has serviced our heater and air conditioner, he is extremely professional and courteous and always wears shoe covers in the house. I feels he takes the extra time to check for any possible problems I might encounter prior to my next service. I definitely recommend western Heating & Cooling and Todd to my friends and family!
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By Mary C. on 06/22/18
Prompt courteous service.

By Tim S. on 06/22/18
Todd would be my first call regardless of where he worked. First class service and an aura of credibility makes him a valuable asset to Western. Very happy with the work and a pleasant experience. Kudos to your entire team!

By John K. on 06/21/18
Yes dog from Western heating
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