Privacy Policy

Last updated: August 21, 2018

ReviewBuzz, Inc., a California corporation (“ReviewBuzz,” “we,” or “us”) respect your privacy and are committed to protecting it through our compliance with this Privacy Policy (“Privacy Policy”). This Privacy Policy describes how we collect, process, use, and protect the personal information you provide to us, and it explains how you can access and update your personal information. By visiting this website, http://reviewbuzz.com, (our “Website”) you consent to the collection, use, and transfer of your personal data for processing in the United States as described in this Privacy Policy.

This Privacy Policy applies to personal information we obtain from or about you in connection with your relationship with us as a customer and through your use of our Website, applications, and online services.

We may provide links to other websites. This Privacy Policy does not apply to information collected on or through any such third-party websites, and those parties may have their own privacy policies that we recommend you review.

For all of our services, the data controller is ReviewBuzz, Inc.

This Privacy Policy addresses the following:

  1. How we collect and use your information
  2. Sharing your information
  3. Transfers of your personal data to other countries
  4. Security
  5. Marketing messages
  6. Advertisements
  7. Storing your information
  8. Your rights
  9. Cookies
  10. Social Media Widgets
  11. Minors
  12. Change to this Privacy Policy
  13. Contact us
  1. HOW WE COLLECT AND USE YOUR INFORMATION

    We collect and use your information in a number of different ways and for a number of different purposes, depending on the information being provided. You do not have to provide us with any personal information, but if you don’t, you may not be able to take advantage of all our services. We collect your information and use it in the following ways:

    • Requesting Services. We collect your name, e-mail, company name, and phone number when you request services from us, including requesting a free trial. We do this to:
      • permit you to efficiently inquire about or try our services;
      • enable us to contact you about anything related to such service request;
      • allow us to provide services to you;
      • prevent and detect fraud against either you or ReviewBuzz.
    • Account Registration & Engagement for Services. We collect certain personal information when you create an account with us and/or purchase a product or service from us, such as your name, phone number, e-mail address, company information, and payment information, which may include your card’s security/CVV code and you billing details. We do this to:
      • send you information and promotions about our products and services, which we will only do with your permission;
      • send you important changes to our terms and conditions, as well as other policies to keep you informed;
      • prevent and detect fraud against either you or ReviewBuzz;
      • show you ReviewBuzz ads as you browse the web, so you can see our latest products, services, and deals;
      • allow you to access your account and product and service details;
      • process payment;
      • remember your preferences to create a better, more personally-tailored user experience, and to ensure we are providing users with what they want.
    • Your contact history with us. We collect information that you provide us and what you have said to us over communication devices, such as phone, e-mail, live chat, and contact and service forms to:
      • provide you with better service and support;
      • prevent and detect fraud against either you or ReviewBuzz;
      • train our staff to ensure you get the best possible customer service.
    • Submitting reviews. When you submit a review, we collect personal information, such as your e-mail and name. We do this to:
      • verify who is writing the review;
      • be able to contact you;
      • prevent and detect fraud against either you or ReviewBuzz
    • Information about your device and how you use our Website or applications. We collect information you provide us when you browse our Website, including (i) technical information about your device, including your devices internet protocol (IP) address, your device type, your browser type and version, time zone setting, and operating system and platform; and (ii) information about your visit, including the URL clickstream to, through and from our Website (including date and time), what you have viewed and/or searched for, your account activity when you are logged in, the content and ads that you view or interact with, page response times, download errors, length of visits to certain pages, page interaction information (e.g. scrolling, clicks, and mouse-overs), and methods used to browse away from the page. We also may collect your location data if you choose to share it. We use this information to:
      • improve our Website to give you the best possible experience;
      • protect our website to prevent and detect fraud against either you or ReviewBuzz.
    • Information collected from our partners. We may partner with certain third-parties to receive information about you, such as name and contact information. We do this to:
      • help us to fulfill your service requests;
      • to provide you with services that may be of interest to you.
    • Your responses to surveys, competitions, campaign, and promotions. We may run a survey, competition, campaign, or promotion that collects your information and responses you provide.
      • We collect this information so we can run the survey, competition, campaign, or promotion as we agreed with you. If we don’t collect certain information, you won’t be able to win.
      • If we are running a survey, competition, campaign, or promotion with a third party, we will make it clear that we are partnering with them and that they may receive your information, and you can choose whether or not you enter.
    • Information collected in connection with our services. Where customers use our review service or other services, we compile statistical and other information related to the performance and operation of the relevant service and will use or share with our customers and prospective customers, aggregated information collected from reviewers or other users of our services for research and development purposes or to provide analytics, reports and benchmarking about our services (e.g. average location ratings or frequently used terms within the reviews). We also use such aggregated information for our own advertising and promotional purposes. If you use our services to solicit reviews from your customers via e-mail, or other forms of communication, including but not limited to text messages, we will collect, on your behalf, the personal information and any other information provided in such reviews from your customers (“Reviewers”). We will use the information provided by Reviewers to provide services to you. We have no direct relationship with Reviewers. You are responsible for ensuring that you have the appropriate consent for us to collect and process Reviewers’ information to provide our services. If you are a Reviewer and believe you have received an e-mail from us on behalf of one of our customers, please contact that company directly with any questions.
    • Anonymous, aggregated data. We anonymize and aggregate personal information, meaning it does not identify you, and we may use it for multiple purposes, including research, data analysis, IT testing, site improvements, service improvements, and site development. This information may also be shared with third parties.
  2. SHARING YOUR INFORMATION

    The privacy and protection of your information is important to us. We do not make any personal information available to third parties without your permission. We do not, and will not, sell your personal data to a third party.

    However, your data may be shared with the following parties as an essential part of being able to provide our services to you:

    • companies that facilitate your purchase of products and services, such as payment service providers;
    • professional service providers, such as advertising partners and IT hosts that help us run our business;
    • credit reference agencies to prevent fraud;
    • companies approved by you, such as social media sites approved by you if you link those profiles to ReviewBuzz;
    • law enforcement or other governmental officials as we deem necessary to comply with applicable law.

    We may provide third parties with aggregated but anonymized information and analytics about our users and, but we will make sure that it does not identify you before we share any information.

  3. TRANSFERS OF YOUR PERSONAL DATA TO OTHER COUNTRIES

    The information ReviewBuzz collects, including registration and payment information, is housed on servers in the United States. If you are located outside of the United States, please be aware that information we collect will be processed and stored in the United States, and the data protection and privacy laws in the United States may offer a lower level of protections than in your country or region.

    By using our website and submitting your information, you agree to the transfer, storage, and/or processing of such information in the United States. Where and as required, we will seek your explicit consent as outlined in this Privacy Policy.

  4. SECURITY

    We take commercially reasonable steps to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from a website may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail. When you enter sensitive information on our Website or login credentials when you log-in to an account you have with us, we encrypt the transmission of that information using secure socket layer technology (SSL). Your access to some services and content is password protected. We advise that you do not disclose your password to anyone, as you are responsible for keeping this password confidential. In addition, we recommend you sign out of password-protected services at the end of your session While we take all reasonable measures to protect your stored information, we cannot guarantee the security of any information you provide online.

  5. MARKETING MESSAGES

    If you opt-in, we’ll send you marketing messages via e-mail to keep you aware and up-to-date about what we are up to and help you see and find our products and services.

    If you want to stop receiving marketing messages from ReviewBuzz, you can do so at any time by clicking on the “unsubscribe” link in any e-mail we have sent you. You also may contact us at support@reviewbuzz.com to request such e-mails to stop. It might take us a few days for all our systems to be updated, so you might receive a few messages from us after you unsubscribe.

  6. REVIEWBUZZ ADVERTISEMENTS

    We may engage in online advertising, and, like many other companies, we will target ReviewBuzz banners and ads to you when you are on other websites. To accomplish this, we may use advertising technologies, including tracking pixels and cookies. These ads are based on information we store about you or your previous use of ReviewBuzz or previously clicked-on ReviewBuzz ads and banners.

  7. STORING YOUR INFORMATION

    We will retain your personal information for as long as your account with us is active or longer if needed to provide services to you.

    In the case where you have any correspondence with us, including through the contact form on our Website, we will retain those details until we have deemed the information no longer necessary, or, if resolved, you request it to be deleted.

    If we are legally required to do so, or if it is reasonably necessary to meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may also retain some of your personal information for a period of time, even after you have closed your account.

  8. YOUR RIGHTS

    The EU General Data Protection Regulation (GDPR) provides for certain rights to protect the privacy of EU citizens. Specifically:

    1. Right to access: you have the right to request information about your personal data held by us at any time. You can contact ReviewBuzz, Inc. at support@reviewbuzz.com to request such information.
    2. Right to rectification: you have the right to request the correction of inaccurate personal information we hold about you. If you have a ReviewBuzz account, you can update or edit your personal information through your account settings.
    3. Right to erasure: you have the right to requests that we delete your data.
    4. Right to object to processing: You have the right to object to the processing of your personal information that is based on ReviewBuzz’s legitimate interest. We will discontinue to process such personal information unless we are able to demonstrate legitimate grounds for the processing that overrides your interest and rights or due to legal claims.
    5. Right to object to direct marketing: you have the right stop direct marketing messaging and to withdraw consent for other content-based processing at any time. You can opt-out of direct marketing by following the instructions in each marketing e-mail, or by contacting us.
    6. Right to portability: you have the right to request that we transfer or port elements of your personal data either to you or another service provider.
    7. Right to complain to a supervisory authority: If believe ReviewBuzz, Inc. is processing your personal information in an incorrect way, please contact us. You also have the right to raise a complaint to your data protection regulator.

    Please contact us with any complaints, questions, or if you want to exercise any of your rights.

    You can request access to all your personal information by sending an e-mail to support@reviewbuzz.com.

  9. COOKIES

    We and our service providers use cookies, beacons, embedded scripts and local shared objects in connection with the Sites.

    • Cookies are small text files that are stored on your computer from a web server. Cookies allow a website to recognize a particular device or browser. The use of cookies is a standard practice among websites to collect information about visitors’ activities while using the website. Most browsers are set up to accept cookies, but you can change your settings to have your browser notify you when you receive a new cookie or to refuse to accept cookies.
    • Beacons are small graphical images (also known as “pixel tags” or “clear GIFs”) that may be included on our Website and in e-mail communications and typically work in conjunction with cookies to identify our users, their devices and behavior, type of e-mail applications used, screen resolution in order to check if our communications have been opened and acted upon, and to provide content and ads that are more relevant to you.
    • An embedded script is a programming code that is designed to collect information about your interactions with a website, such as the links you click on. The code is temporarily downloaded onto your device from a web server or a third-party service provider, and is only active while you are connected to a website and is deactivated or deleted thereafter.
    • Local Shared Objects (or Flash cookies) are pieces of data that websites which use Adobe Flash may store on a user’s computer or device. Third parties with whom we partner to provide certain features on our Websites or to display advertising based upon your web browsing activity use local shared objects. Various browsers may offer their own management tools for removing local shared objects. In addition, you may manage Flash cookies by clicking here.

    The above technologies are used in analyzing trends, administering the Website, services and products, tracking users’ movements around Websites and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

    Below is a list of the cookies we use on our Website, their purpose, and how you may opt out of our use of these cookies.

    • Required/Technical Cookies

      Required cookies enable you to navigate the Website and use its features, such as accessing secure areas of the Website and using Reviewbuzz products and services.

      If you have chosen to identify yourself to us, we use cookies containing encrypted information to allow us to uniquely identify you. Each time you log into the Website, a cookie containing an encrypted, unique identifier that is tied to your account is placed on your browser. These cookies allow us to uniquely identify you when you are logged into the Sites and to process your online transactions and requests.

      Technical cookies can be grouped into session cookies, which allow you to navigate and use the Website, and functionality cookies, as described below.

      Managing Settings: Because required cookies are essential to operate the Website and Reviewbuzz products and services, there is no option to opt out of these cookies.

    • Functionality Cookies

      Functionality cookies allows the Website to remember information you have entered or choices you make (e.g. your username, language, or your region) and provide you with a more personalized experience. These cookies also enable you to optimize your use of Reviewbuzz products and services after logging in. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customize.

      Managing Settings: To learn how to opt out of functionality cookies using your browser settings click here. Note that opting out may impact the functionality you receive when using the Website.

    • Targeting/Advertising Cookies

      From time-to-time we engage third-parties to track and analyze usage and volume statistical information from individuals who visit the Website. We sometimes use cookies delivered by third-parties to track the performance of our advertisements. For example, these cookies remember which browsers have visited the Website.

      We also contract with third-party advertising networks that collect IP addresses and other information from Web beacons (see above) on the Website and from e-mails. Ad networks follow your online activities over time and across different sites or other online services by collecting website navigation information through automated means, including through the use of cookies. These technologies may recognize you across the different devices you use, such as a desktop or laptop computer, smartphone or tablet. We may use this information to provide advertisements about products and services tailored to your interests. You may see these advertisements on other websites or mobile applications on any of your devices. This process also helps us manage and track the effectiveness of our marketing efforts. Third-parties, with whom we partner to provide certain features on the Sites or to display advertising based upon your web browsing activity, use Flash cookies to collect and store information. Flash cookies are different from browser cookies because of the amount of, type of, and how data is stored.

      Managing Settings: If you wish to not have this information collected and used for targeted advertising, you may opt-out by clicking here for partners that participate in the TRUSTe opt-out tool (or if located in the European Union click here). If you wish to opt out from this type of advertising for companies that participate in the Digital Advertising Alliance (DAA), you can do so by clicking here.

      Please note that this does not opt you out of being served ads. You will continue to receive generic ads. Reviewbuzz adheres to the DAA’s Self-Regulatory Principles when we allow third parties to collect data on the Website for such advertising.

      To learn how to manage privacy and storage settings for Flash cookies click here.

    • Analytics Cookies

      Analytics cookies collect aggregate information on the number of visitors and the pattern of visits to the Website and other sites over time for non-advertising purposes.

      Managing Settings: To manage and opt-out of analytics cookies based on Google Analytics solution click here.

    • Social Media Cookies

      In order to enhance user experience and to make the sharing of content easier, some of the pages on our website may contain tools or applications that are linked to third-party social media service providers such as Facebook or Twitter (see the ‘Social Media Widgets’ section, below). Through these tools or applications, the social media service provider may set its own cookies on your device.

      Managing Settings: We do not control these cookies and you should check the social media service provider’s website for further details about how they use cookies and how to manage these cookies.

  10. SOCIAL MEDIA WIDGETS

    Our Websites include buttons that link to social media networks (“Social Media Networks”) such as Facebook, Twitter YouTube, Google+, Instagram, and LinkedIn. Such Social Media Networks are not affiliated with Reviewbuzz.

    When you use any Social Media Networks buttons, your device will access their respective webpages and, therefore, your data will be sent to the party associated with that share button and such party may also know that you visited our Website. Further information on such Social Media Networks’ privacy practices can be found in their respective privacy policies which can be accessed on their respective webpages.

  11. MINORS

    This Website does not provide services or sell products to children under the age of 18. If you are under the age of 18, you may use this website only with the involvement of a parent or guardian.

  12. CHANGES TO PRIVACY POLICY

    If our Privacy Policy or procedures change, we will post those changes to this page. Any such changes will be effective immediately upon being posted, unless otherwise stated in the change.

    Any material change will be clear on our website, or we may contact you by other means, such as e-mail, so that you are able to review the changes before continuing to use the Website or any other ReviewBuzz product or service.

  13. CONTACT US

    You can contact us at any time to:

    • Request access to information the ReviewBuzz has about you.
    • Correct any information that ReviewBuzz has about you.
    • Delete information that ReviewBuzz has about you.

    If you have any additional questions about the Privacy Policy, our privacy practices, or to make a compliant about our compliance with applicable privacy laws, please contact us at support@reviewbuzz.com.