CALL TO SCHEDULE
208-319-1736
By Darrell H. on 11/21/19
We just had a couple of days with Techs Jeremy Olsen and Travis Whiting while they installed our new furnace, a/c and tankless water. Highly skilled and very professional. Jeremy and Travis represent the reason I will always return to Western Heating and Air. Thank...
(View More)
We just had a couple of days with Techs Jeremy Olsen and Travis Whiting while they installed our new furnace, a/c and tankless water. Highly skilled and very professional. Jeremy and Travis represent the reason I will always return to Western Heating and Air. Thank you for the outstanding work.
(View Less)

By Tracie R. on 11/20/19
Brandan did a great job with our install. Very patient while training to use the new thermostat. Sorry, can't remember the employee that was working with him, but they both left the garage in great condition.

By Dan and J. on 11/14/19
We needed to replace the original hvac systems in our 15 year old Eagle home. Project Manager Kevin A. provided solid recommendations and cost estimates and the entire Western Hvac Team did a fine job installing our new air conditioning system, 2 new tankless water...
(View More)
We needed to replace the original hvac systems in our 15 year old Eagle home. Project Manager Kevin A. provided solid recommendations and cost estimates and the entire Western Hvac Team did a fine job installing our new air conditioning system, 2 new tankless water heaters and back-up furnace. We would definitely recommend Kevin and his team for any and all hvac needs.
(View Less)

By Raelene M. on 11/13/19
Kevin is awesome! A real pleasure doing business with him. He IS the reason we hired Western Heating & Cooling.

By Raelene M. on 11/13/19
Kevin is awesome to work with. He responds in a timely and professional manor. I would recommend him for any job. Thanks Kevin, you are a credit to this business.

By J S. on 10/26/19
Travis installed a new furnace in our basement. I was impressed with the quality and concern for proper installation. A few years back, we finished off our basement which involved putting up sheet rock to enclose the rooms. Before that, the furnace had the whole...
(View More)
Travis installed a new furnace in our basement. I was impressed with the quality and concern for proper installation. A few years back, we finished off our basement which involved putting up sheet rock to enclose the rooms. Before that, the furnace had the whole basement of air to draw from. Travis realized that the furnace now was not getting all the air it needed for proper combustion. So he added a pipe to bring more air into the furnace. This was not on the work order, but proper installation was more important. I appreciate his hard work alongside his partner Jeremy's hard work to get the job done well. Thank you, Travis.
(View Less)

By J S. on 10/26/19
Jeremy installed a new air conditioner and helped with the furnace install. He did a great job. He worked hard all day to get the job done. He was easy to talk to and willing to answer all questions. Thank you, Jeremy.

By Pat B. on 10/21/19
very professional employees

By greg g. on 10/20/19
WH gives the type of service you deserve. They did a lot of work for me from service calls to installing dual zone heating and a humidifier system. They always stayed until the job was complete and everything working properly and cleaned up. Todd is a great technic...
(View More)
WH gives the type of service you deserve. They did a lot of work for me from service calls to installing dual zone heating and a humidifier system. They always stayed until the job was complete and everything working properly and cleaned up. Todd is a great technician I will always trust to be in my home.
(View Less)

By Pat B. on 10/20/19
John came to our house to complete installation and start up of our patio heater on a Saturday, Oct. 19 despite it being a day off. He did a great job and the heater is doing a great job. Thanks John

By Sherri B. on 10/14/19
If one needs a furnace or air repaired or a new units installed, select Western. Our furnace was toast and Sam, Brandan, James, Jake and staff at all levels made getting a new unit in a difficult location seem easy.

By Sherri B. on 10/14/19
We are very pleased with our new furnace and air! Sam designed around a complicated install and the installation crew, Brandan, James and Jake, were professional, easy to have around and they did an excellent job. Thanks to all at Western. Job well done!

By Carol H. on 10/07/19
Bob Carton did a great job of getting my heat back on. I have always had good service from Western Heating

By Glenn A. on 10/02/19
Todd was very knowledgeable and professional. Explaining everything in detail. I hope he is available for our next service.

By Tom K. on 09/24/19
Sam first came to us to evaluate our problem with second floor temperature control with a single HVAC system. He gathered resources and they came up with a system that works very well. After installation, we were not happy with the noise level in the return air d...
(View More)
Sam first came to us to evaluate our problem with second floor temperature control with a single HVAC system. He gathered resources and they came up with a system that works very well. After installation, we were not happy with the noise level in the return air duct (Western did not install this duct). Sam supported Kevin in helping us define a solution. He even came out with the installers to make sure they understood the plan, and he called a few days later to make sure we were happy with the result. Thanks Sam
(View Less)

By Tom K. on 09/24/19
Kevin sold us an Infinity system last year. We have been very pleased with the system's performance. Unfortunately, we were not happy with the noise level and a whine in the main return air duct that was in the house before the new installation. Kevin kept worki...
(View More)
Kevin sold us an Infinity system last year. We have been very pleased with the system's performance. Unfortunately, we were not happy with the noise level and a whine in the main return air duct that was in the house before the new installation. Kevin kept working with us to try different actions to get the noises to acceptable levels. After several trys we have achieved a very good noise level. We really appreciate Kevin's commitment to make us totally satisfied even with parts of the system Western did not install.
(View Less)

By Dan on 09/17/19
Chris S. performed a "Blue Ribbon" Service today. He was very willing to answer our questions in detail as well as explaining what he was doing and how the system worked. The unit is now ready to pass a "white glove inspection". He was very professional and knowled...
(View More)
Chris S. performed a "Blue Ribbon" Service today. He was very willing to answer our questions in detail as well as explaining what he was doing and how the system worked. The unit is now ready to pass a "white glove inspection". He was very professional and knowledgeable. He communicated with us regarding the time he would arrive. Then after his evaluation was completed he left the area cleaned.
(View Less)

By Jan P. on 09/17/19
Thank you Bob for your thorough and careful furnace service today: EXCELLENT JOB! WE appreciate your caring about our comfort and safety. Thank you: The Petersens -Andy and Jan

By Bruce on 09/06/19
On time, friendly, thorough. Very happy with western, will continue to use them.

By Robbi on 09/06/19
Seems very professional, knowledgeable and friendly. Good service.
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
208-319-1736

Select any employee to see all their reviews.

Todd G
Rating:
210 total reviews!
Western Heating and Air Team
Rating:
79 total reviews!
Mike W
Rating:
(57 total reviews)
Doug H
Rating:
(51 total reviews)
Zach M
Rating:
(35 total reviews)
Kevin A
Rating:
(34 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Western Heating and Air - Boise has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
208-319-1736

Customer service is always a top priority at Western Heating and Air - Boise. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
208-319-1736
Todd G has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
210 total reviews
By greg g. on 10/20/19
WH gives the type of service you deserve. They did a lot of work for me from service calls to installing dual zone heating and a humidifier system. They always stayed until the job was complete and everything working properly and cleaned up. Todd is a great technic...
(View More)
WH gives the type of service you deserve. They did a lot of work for me from service calls to installing dual zone heating and a humidifier system. They always stayed until the job was complete and everything working properly and cleaned up. Todd is a great technician I will always trust to be in my home.
(View Less)

By Glenn A. on 10/02/19
Todd was very knowledgeable and professional. Explaining everything in detail. I hope he is available for our next service.

By Bruce on 09/06/19
On time, friendly, thorough. Very happy with western, will continue to use them.

By Robbi on 09/06/19
Seems very professional, knowledgeable and friendly. Good service.

By Bob h. on 09/06/19
Seems very knowledgeable friendly. Good service.

By Brandi D. on 08/20/19
Todd was awesome to work with, very thorough and professional. Been with Western Heating and Air for many years and always have a great experience.

By Polly h. on 07/29/19
He did a fantastic job. Very friendly and professional saving us long term money with small maintenance repairs. Thank you Todd

By Nadine c. on 07/13/19
Western Heating was prompt and polite in setting up a Saturday morning service call to fix the blower on my furnace. Todd came early in the morning and worked until the problem was fixed. I appreciated his diligence in trying to solve the problem. At first he thoug...
(View More)
Western Heating was prompt and polite in setting up a Saturday morning service call to fix the blower on my furnace. Todd came early in the morning and worked until the problem was fixed. I appreciated his diligence in trying to solve the problem. At first he thought the entire circuit board was bad and would need to be replace but he still tried a couple of other things and Eureka! one of them worked! Thanks Todd and Western Heating. All of this cost me nothing since the furnace was still under warranty.
(View Less)

By Donald K. on 07/12/19
Todd just arrived and took care of the issue straight away - this is on my new system that was installed less than three months ago (low Freon from installer). He is very professional and did an excellent job is discussing the problem and the solution. Thanks WH&AC :)

By Sam H. on 06/19/19
Todd was awesome, and got us up and running. Western even let us know who was coming. Great customer service. I will using them again.

By Joseph S. on 06/17/19
Thanks for the excellent service.

By Joseph S. on 06/17/19
Western, you have a great employee in Todd. He did everything right, first he called to pre-announced his arrival time, then he arrived on time. He put covers over his boots before entering our home and after a brief conversation with us to find out if we were hav...
(View More)
Western, you have a great employee in Todd. He did everything right, first he called to pre-announced his arrival time, then he arrived on time. He put covers over his boots before entering our home and after a brief conversation with us to find out if we were having any particular problems with our HVAC system, he went to work. When he was finished, he explain what he did and made sure everything was cleaned up. I feel very satisfied that Todd did an exceptional servicing job on our HVAC system. Todd is a professional!
(View Less)

By Colleen V. on 06/05/19
We had a great first experience with Western Heating & Air yesterday! Todd, our technician was outstanding, professional, courteous and knowledgeable. The price, quality and time spent servicing our furnace/air conditioner was spot on and I would highly recommend...
(View More)
We had a great first experience with Western Heating & Air yesterday! Todd, our technician was outstanding, professional, courteous and knowledgeable. The price, quality and time spent servicing our furnace/air conditioner was spot on and I would highly recommend them to anyone. After a not great experience last year with another company...I was absolutely pleased and will be a customer for a very long time. Thanks Todd!
(View Less)

By Zephyr T. on 05/20/19
Todd was great. He explained everything he was doing, and was courteous. He showed me what he was working on and asked permission before using anything around the house, like the hose to flush out a clog in our furnace drain. He used shoe covers EVERY time he came ...
(View More)
Todd was great. He explained everything he was doing, and was courteous. He showed me what he was working on and asked permission before using anything around the house, like the hose to flush out a clog in our furnace drain. He used shoe covers EVERY time he came in my house and put my hose back where he found it. I cannot tell you how much I appreciate that!! It is so frustrating to have to clean up after service workers, and his thoughtfulness is very much appreciated.
(View Less)

By Michelle T. on 05/20/19
Todd was great. He explained everything he was doing, and was courteous. He showed me what he was working on and asked permission before using anything around the house, like the hose to flush out a clog in our furnace drain. He used shoe covers EVERY time he came ...
(View More)
Todd was great. He explained everything he was doing, and was courteous. He showed me what he was working on and asked permission before using anything around the house, like the hose to flush out a clog in our furnace drain. He used shoe covers EVERY time he came in my house and put my hose back where he found it. I cannot tell you how much I appreciate that!! It is so frustrating to have to clean up after service workers, and his thoughtfulness is very much appreciated.
(View Less)

By Jerry B. on 05/15/19
Great job

By Karen B. on 05/02/19
Todd was amazing. He knows the business well and was very helpful and polite. Last year we had a different technician who was also great. Thank you Western Heating and Air for providing great service.

By Harold B. on 04/25/19
I have been a customer of Western Heating & Air condition for several years now. They have added a full-sized filter and humidifier to my furnace. Western also installed the gas line for my emergency generator and I also purchased a new air conditioning compressor ...
(View More)
I have been a customer of Western Heating & Air condition for several years now. They have added a full-sized filter and humidifier to my furnace. Western also installed the gas line for my emergency generator and I also purchased a new air conditioning compressor from Western. Their people are always knowledgeable, polite and professional. I would be happy to recommend Western Heating & Air Conditioning.
(View Less)

By Barry C. on 04/17/19
Todd G the technician for Western H/A was excellent he explained what he was doing to inspect the H/A and made recommendations with quotes on what we should consider doing. I have already recommended Western to a neighbor and plan to do the same with any neighbor w...
(View More)
Todd G the technician for Western H/A was excellent he explained what he was doing to inspect the H/A and made recommendations with quotes on what we should consider doing. I have already recommended Western to a neighbor and plan to do the same with any neighbor wanting to know who to call to set up servicing arrangements with for their H/A units
(View Less)

By Katharina B. on 04/17/19
The people at Western are friendly and professional in their dealings with us. Todd one of their representatives does a really great job for us. He is the best and most through. Always on time and friendly.
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.