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Western Heating and Air - Boise | 4980 Bradley St | Boise, ID 83714

* Total number of reviews and star-ratings are based on data collected during the time period Western Heating and Air - Boise has been using the ReviewBuzz system and may not directly match the data found on each public review site.

By Mick and Ila P. on 03/15/20

We are so impressed with Western Heating & Air Conditioning! Dennis Vranich did an outstanding job of coordinating every step of our project. Russ and Nick did the troubleshooting to determine the problem with our old system. Jeremy Olsen and Travis Whiting installed the new Infinity system, and Doug Harman identified and fixed an issue we had. Every single one of these people is so knowledgeable, professional, caring and nice. We feel like Western Heating & Air has given us the VIP treatment and that we are valued by them as customers. We highly recommend them.
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By Vic on 03/08/20

It was a pleasure working with Kevin, Project Manager during the Carrier furnace selection process and installation of two (2) replacement units; 59MN7A080V171214 AND 58TN0A110C2120. Kevin and the Installation Team; Dakota M, James C and Braeden L were professional, knowledgeable, courteous and efficient in the performance of the installs. I had expected that the work would require two (2) days to complete the removal and install of both furnaces; to my surprise, the team arrived at 0800 and completed the same day, at 1715. Kevin followed up on the installs to ensure that I had no unanswered questions or concerns. I rate the entire TEAM five (5) STARS.
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By Suzann on 02/28/20

We have been with WH&A for 25+ years. Their service is beyond compare -- from purchase of furnace, a/c, and water heater, to maintenance and service.

By Suzann on 02/28/20

Western Heating and cooling is the best. Great service every time.

By Eileen Rose S. on 02/26/20

I worked with Dennis in 2017 to replace the HVAC and then again yesterday to discuss the air quality concerns in my home. We came up with viable solutions both times. He is not a pushy and very professional and pleasant to work with. He's my go-to person at Western! Thanks Dennis

By Eileen Rose S. on 02/26/20

Braeden and Dakota were great, as usual. They installed the Phenomenal Air and water sensor in a timely fashion. Very professional and friendly. Can't say enough great things about Western!

By Paul D. on 02/23/20

Todd came out promptly, keeping me up to date as to what to expect time-wise and arrived on time. He diagnosed the issue quickly, found a temporary fix and set in process a permanent repair. He is courteous an professional.

By Mitch C. on 02/22/20

Many thanks to Todd for helping get the heat back on in our home. It was a quick fix, but he knew just what to do. Very professional and prompt in responding to our call!

By Christie on 02/13/20

Western Heating and Air beat their estimated response time by hours, which is wonderful when your heater is not working in winter. Tyler was able to quickly diagnose the issue and fix. Many thanks!

By Debbie & B. on 02/05/20

Chris and Dessa were prompt, personable, and professional. Offering us clear diagnosis and were efficient doing the maintenance and repair.

By Debbie & B. on 02/05/20

Chris and Dessa were prompt, professional, personable, and efficient. Gave us a clear diagnosis of our system and offered options for repair and suggestions for maintenance moving forward. Western earned our business when our A/C stopped working on a very hot day last summer. My husband walked out to the A/C unit to check on it and by luck Chris with Western was at the house next door. We asked him to look at the system (he had already noticed a problem because of the sound the unit was making). He made a quick diagnosis, had the part on his truck and within 10 minutes it was fixed! We were very happy with this scheduled maintenance appointment in all aspects!
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By Matt A. on 02/01/20

We recently had our entire house HVAC system replaced, including a new mini split, tanked hot water to tankless and converting from electric to gas. Kevin was our sales and project manager and did a fantastic job. He was very patient as we made our decisions. After the install he (and the manufacturer’s rep) came back out to our house to inspect the work again and ask us for our feedback and questions. We did have a few questions and both Kevin and the rep were able to give us very acceptable answers and solve our problems. The install team that Kevin put on the job was top notch. A very quick, polite and thorough crew. There was only one issue on the punch list, which is a miracle if you have ever dealt with construction projects. Kevin is in the process of correcting the final punch list item as I type this and I anticipate we will be happy with the outcome. Overall we highly recommend Western to anyone looking to do a large install project. They are very good company to work with and deliver on what they promise.
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By Julie G. on 01/15/20

Bob came over to complete scheduled maintenance. He was thorough and efficient and my heater is working great. Employees like Bob are the reason I trust the work of Western Heating and Air.

By Julie S. on 01/07/20

What a respectful knowledgeable guy.. He explained and showed me what he found wrong on the furnace and did a good deep cleaning before turning the furnace back on. It was nice not to have to worry or question if he knew what needed to be done and felt very safe! I...
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By James on 01/02/20

Todd came out today and serviced our Furnace,very courteous,respectful and knowledgeable!! I would recommend Todd and Western Heating to anyone in need of Heating or Air Conditioning!

By Steve F. on 12/11/19

Western has been servicing our home for over 25 years. The most recent visit was a regular "winter" furnace service/checkup, and Bob R. was our technician. Bob's been to our home numerous times, always does a thorough job and keeps us informed of all aspects of the...
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By WRAY W. on 12/11/19

Kevin was very professional and did an exceptional job from our first meeting to the completed installation of our new system. He remained available to us throughout the process by visiting our home or returning phone calls to answer our questions or concerns.

By Darrell H. on 11/21/19

We just had a couple of days with Techs Jeremy Olsen and Travis Whiting while they installed our new furnace, a/c and tankless water. Highly skilled and very professional. Jeremy and Travis represent the reason I will always return to Western Heating and Air. Thank...
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By Tracie R. on 11/20/19

Brandan did a great job with our install. Very patient while training to use the new thermostat. Sorry, can't remember the employee that was working with him, but they both left the garage in great condition.

By Dan and J. on 11/14/19

We needed to replace the original hvac systems in our 15 year old Eagle home. Project Manager Kevin A. provided solid recommendations and cost estimates and the entire Western Hvac Team did a fine job installing our new air conditioning system, 2 new tankless water...
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Select any employee to see all their reviews.

Todd G

Rating:

216 total reviews!

Western Heating and Air Team

Rating:

79 total reviews!

Mike W

Rating:

(57 total reviews)

Doug H

Rating:

(51 total reviews)

Kevin A

Rating:

(37 total reviews)

Zach M

Rating:

(35 total reviews)

1. Choose a Service Pro

Alberto A.
Axel S.
Ben W.
Bob C.
Bob R.
Braeden L.
Brandan F.
Chris C.
Chris S.
Darren M.
David C.
Dennis V.
Derek S.
Doug H.
Dustin F.
Jacob K.
Jake B.
Jake L.
James B.
Jared M.
Jarod W.
Jason G.
Jeremy O.
Kevin A.
Kyle B.
Lloyd H.
Mario S.
Mike W.
Nick I.
Paul F.
Russ L.
Ryan D.
Sam J.
Scott Gray .
Scott C.
Scott T.
Todd G.
Travis W.
Tyler C.
Western Heating and Air Team .
Zach M.

Customer service is always a top priority at Western Heating and Air - Boise. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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By Suzann on 02/28/20

We have been with WH&A for 25+ years. Their service is beyond compare -- from purchase of furnace, a/c, and water heater, to maintenance and service.

By Suzann on 02/28/20

Western Heating and cooling is the best. Great service every time.

By Paul D. on 02/23/20

By Mitch C. on 02/22/20

Many thanks to Todd for helping get the heat back on in our home. It was a quick fix, but he knew just what to do. Very professional and prompt in responding to our call!

By Julie S. on 01/07/20

By James on 01/02/20

Todd came out today and serviced our Furnace,very courteous,respectful and knowledgeable!! I would recommend Todd and Western Heating to anyone in need of Heating or Air Conditioning!

By greg g. on 10/20/19

WH gives the type of service you deserve. They did a lot of work for me from service calls to installing dual zone heating and a humidifier system. They always stayed until the job was complete and everything working properly and cleaned up. Todd is a great technic...
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By Glenn A. on 10/02/19

Todd was very knowledgeable and professional. Explaining everything in detail. I hope he is available for our next service.

By Bruce on 09/06/19

On time, friendly, thorough. Very happy with western, will continue to use them.

By Robbi on 09/06/19

Seems very professional, knowledgeable and friendly. Good service.

By Bob h. on 09/06/19

Seems very knowledgeable friendly. Good service.

By Brandi D. on 08/20/19

Todd was awesome to work with, very thorough and professional. Been with Western Heating and Air for many years and always have a great experience.

By Polly h. on 07/29/19

He did a fantastic job. Very friendly and professional saving us long term money with small maintenance repairs. Thank you Todd

By Nadine c. on 07/13/19

Western Heating was prompt and polite in setting up a Saturday morning service call to fix the blower on my furnace. Todd came early in the morning and worked until the problem was fixed. I appreciated his diligence in trying to solve the problem. At first he thought the entire circuit board was bad and would need to be replace but he still tried a couple of other things and Eureka! one of them worked! Thanks Todd and Western Heating. All of this cost me nothing since the furnace was still under warranty.
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By Donald K. on 07/12/19

Todd just arrived and took care of the issue straight away - this is on my new system that was installed less than three months ago (low Freon from installer). He is very professional and did an excellent job is discussing the problem and the solution. Thanks WH&AC :)

By Sam H. on 06/19/19

Todd was awesome, and got us up and running. Western even let us know who was coming. Great customer service. I will using them again.

By Joseph S. on 06/17/19

Thanks for the excellent service.

By Joseph S. on 06/17/19

Western, you have a great employee in Todd. He did everything right, first he called to pre-announced his arrival time, then he arrived on time. He put covers over his boots before entering our home and after a brief conversation with us to find out if we were having any particular problems with our HVAC system, he went to work. When he was finished, he explain what he did and made sure everything was cleaned up. I feel very satisfied that Todd did an exceptional servicing job on our HVAC system. Todd is a professional!
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By Colleen V. on 06/05/19

We had a great first experience with Western Heating & Air yesterday! Todd, our technician was outstanding, professional, courteous and knowledgeable. The price, quality and time spent servicing our furnace/air conditioner was spot on and I would highly recommend them to anyone. After a not great experience last year with another company...I was absolutely pleased and will be a customer for a very long time. Thanks Todd!
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By Zephyr T. on 05/20/19

Todd was great. He explained everything he was doing, and was courteous. He showed me what he was working on and asked permission before using anything around the house, like the hose to flush out a clog in our furnace drain. He used shoe covers EVERY time he came in my house and put my hose back where he found it. I cannot tell you how much I appreciate that!! It is so frustrating to have to clean up after service workers, and his thoughtfulness is very much appreciated.
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No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.

Select any employee to see all their reviews.

1. Choose a Service Pro

Alberto A.

Axel S.

Ben W.

Bob C.

Bob R.

Braeden L.

Brandan F.

Chris C.

Chris S.

Darren M.

David C.

Dennis V.

Derek S.

Doug H.

Dustin F.

Jacob K.

Jake B.

Jake L.

James B.

Jared M.

Jarod W.

Jason G.

Jeremy O.

Kevin A.

Kyle B.

Lloyd H.

Mario S.

Mike W.

Nick I.

Paul F.

Russ L.

Ryan D.

Sam J.

Scott Gray .

Scott C.

Scott T.

Todd G.

Travis W.

Tyler C.

Western Heating and Air Team .

Zach M.

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