CALL TO SCHEDULE
208-319-1736
By Brandi D. on 08/20/19
Todd was awesome to work with, very thorough and professional. Been with Western Heating and Air for many years and always have a great experience.

By Kathy R. on 08/19/19
You sent over Nick, he was just the nicest person, he did the job, and was very polite. Thank you.

By CJ E. on 08/14/19
THANK YOU THANK YOU THANK YOU!!!!!! We've been a loyal customer for 10 years and will continue to be so with service like today. A/C went out, called you to ask for service and was really expecting a technician tomorrow or even the next day...HOWEVER you had an inc...
(View More)
THANK YOU THANK YOU THANK YOU!!!!!! We've been a loyal customer for 10 years and will continue to be so with service like today. A/C went out, called you to ask for service and was really expecting a technician tomorrow or even the next day...HOWEVER you had an incredible technician, Bob Carton, was here within 1 hour. He was so professional & kind and extremely knowledgeable!!! A/C working - from broken to repaired in less than 2 hours!
(View Less)

By Cody V. on 08/14/19
I recently had my entire HVAC system replaced by Western. Jason G. came to my house to inspect my old unit and give me an estimate, I felt he was very honest , respectful and upfront, he didnt try to sell me anything he didnt think I needed and the quote he gave my...
(View More)
I recently had my entire HVAC system replaced by Western. Jason G. came to my house to inspect my old unit and give me an estimate, I felt he was very honest , respectful and upfront, he didnt try to sell me anything he didnt think I needed and the quote he gave my fit my budget.Mario and his crew came just a few days later and were very professional and quick with their work. Old system out and new system up and running in less than 6 hours. Very much recommend Western Heating and Air
(View Less)

By Mike M. on 08/14/19
I had a leaking natural gas pipe in the garage wall, I called three places who were too booked for service, the third place I called suggested Western Heating & AC. I checked their reviews and they were positive, so I called. I spoke with Chris, he was extremely p...
(View More)
I had a leaking natural gas pipe in the garage wall, I called three places who were too booked for service, the third place I called suggested Western Heating & AC. I checked their reviews and they were positive, so I called. I spoke with Chris, he was extremely polite and professional, he was able to schedule me in within 3 business days, and gave me a reasonable ballpark estimate after I sent him a photo. Western technicians Kyle and Justyce showed up as scheduled and were also very polite and professional. I showed them the work and left them to it. When the work was complete, I inspected their work and it was a very high quality and clean repair. I was impressed, five stars! There were some issues I had with coordinating a city inspector to come the same day, and when I expressed some dissatisfaction, Chris responded promptly to set things in order to verify my 100% satisfaction. Quality people, quality work, and they follow through on customer satisfaction, I’m very pleased and added their service to my calendar for future seasonal maintenance. I highly recommend these people! Thank you Western Heating & AC, Chris Combs, Kyle Bendawald, and Justyce Goff
(View Less)

By Sandy G. M. on 08/14/19
Scott spent all day working hard getting our ducts cleaned. We are loyal Western Heating and Cooling customers!

By Elvedina Eve M. on 08/10/19
The company you can trust at any time and with any needs. Their quality and readiness to help their customers is above and beyond.

By Marche E. on 08/09/19
Our A/C began dying on us about the time the heat hit here in Boise. Western had helped us twice earlier this year, so we called them and they immediately scheduled Kevin to come give us some options for fixing our cooling problem. We ended up purchasing a new sy...
(View More)
Our A/C began dying on us about the time the heat hit here in Boise. Western had helped us twice earlier this year, so we called them and they immediately scheduled Kevin to come give us some options for fixing our cooling problem. We ended up purchasing a new system. The one we ordered wasn't in stock, so they brought us an upgraded system for the same price. Kevin was on sight during much of the installation, he even got into a crawl space to help out in order to speed up the installation process. They have checked back with us to insure all is well, and we just received a thank you gift in the mail. I love Western Heating & Air and their employees!!!
(View Less)

By Marche E. on 08/09/19
Jarod and his team recently installed a new HVAC system in our home. They were on time, professional, and very fast and efficient. They made sure everything was working perfectly before they left. This is the third time I have used Western Heating & Air this yea...
(View More)
Jarod and his team recently installed a new HVAC system in our home. They were on time, professional, and very fast and efficient. They made sure everything was working perfectly before they left. This is the third time I have used Western Heating & Air this year. I will call them every time I need HVAC service.
(View Less)

By Cory R. on 08/07/19
We use Western for our business heating and AC maintenance and repair. Fast, friendly and knowledgeable service.

By Mike H. on 08/06/19
Reliable

By Scott H. on 08/01/19
Prompt service. Knowledgeable technician. Great customer service and rapport. Follow up a few days later is great customer service. Price was very fair.

By Tom C. on 07/30/19
Very professional diagnosis and quick service, getting us back up and going

By Tom C. on 07/30/19
Zach came out to my house yesterday afternoon and quickly resolved my problem. He was very courteous, did a quick trouble shoot of the situation and made the necessary repairs in short order. He seemed to be a Top Notch repairman, and what I would consider a valuab...
(View More)
Zach came out to my house yesterday afternoon and quickly resolved my problem. He was very courteous, did a quick trouble shoot of the situation and made the necessary repairs in short order. He seemed to be a Top Notch repairman, and what I would consider a valuable asset to your team. Good Job Sir!!
(View Less)

By Polly h. on 07/29/19
He did a fantastic job. Very friendly and professional saving us long term money with small maintenance repairs. Thank you Todd

By Ginny J. on 07/22/19
Mr Wallace serviced our air conditioner today and installed a new motor. He was very polite, skilled and professional. Thank you for the great service.

By Big Brothers Big Sisters of Southwest I. on 07/21/19
Is it hot outside? We can't tell because we are nice and cool thanks to Western Heating and Air Conditioning who gave us a great deal on our new HVAC! Special thank you to Sam Jacobs, who made our temperature control dreams a reality

By Kevin on 07/16/19
Well my AC went out and I called Western Heating & Air. They placed me on the urgency list and I had a Tech out in no time! Lloyd was very professional and great to work with. He showed me why my AC took a dump (my lack of upkeep) and got it up and running a lot fa...
(View More)
Well my AC went out and I called Western Heating & Air. They placed me on the urgency list and I had a Tech out in no time! Lloyd was very professional and great to work with. He showed me why my AC took a dump (my lack of upkeep) and got it up and running a lot faster than I expected! Great guy and great customer service from Lloyd, the call team and from Western Heating & Air!
(View Less)

By Leigh Ann M. on 07/15/19
They installed our system in 2005 when we built the house and they have serviced it twice a year since. Our heating and cooling system has never broken down and runs like champs 15 years later. They have a code to get in house to do fall and spring services to syst...
(View More)
They installed our system in 2005 when we built the house and they have serviced it twice a year since. Our heating and cooling system has never broken down and runs like champs 15 years later. They have a code to get in house to do fall and spring services to system when no one is home. they do the work and are trustworthy to care for your property and lock it up when they leave. Outstanding company!!!
(View Less)

By Nadine c. on 07/13/19
Western Heating was prompt and polite in setting up a Saturday morning service call to fix the blower on my furnace. Todd came early in the morning and worked until the problem was fixed. I appreciated his diligence in trying to solve the problem. At first he thoug...
(View More)
Western Heating was prompt and polite in setting up a Saturday morning service call to fix the blower on my furnace. Todd came early in the morning and worked until the problem was fixed. I appreciated his diligence in trying to solve the problem. At first he thought the entire circuit board was bad and would need to be replace but he still tried a couple of other things and Eureka! one of them worked! Thanks Todd and Western Heating. All of this cost me nothing since the furnace was still under warranty.
(View Less)
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
208-319-1736

Select any employee to see all their reviews.

Todd G
Rating:
205 total reviews!
Western Heating and Air Team
Rating:
77 total reviews!
Mike W
Rating:
(57 total reviews)
Doug H
Rating:
(51 total reviews)
Zach M
Rating:
(35 total reviews)
Russ L
Rating:
(32 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Western Heating and Air - Boise has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
208-319-1736

Customer service is always a top priority at Western Heating and Air - Boise. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
208-319-1736
Todd G has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
205 total reviews
By Brandi D. on 08/20/19
Todd was awesome to work with, very thorough and professional. Been with Western Heating and Air for many years and always have a great experience.

By Polly h. on 07/29/19
He did a fantastic job. Very friendly and professional saving us long term money with small maintenance repairs. Thank you Todd

By Nadine c. on 07/13/19
Western Heating was prompt and polite in setting up a Saturday morning service call to fix the blower on my furnace. Todd came early in the morning and worked until the problem was fixed. I appreciated his diligence in trying to solve the problem. At first he thoug...
(View More)
Western Heating was prompt and polite in setting up a Saturday morning service call to fix the blower on my furnace. Todd came early in the morning and worked until the problem was fixed. I appreciated his diligence in trying to solve the problem. At first he thought the entire circuit board was bad and would need to be replace but he still tried a couple of other things and Eureka! one of them worked! Thanks Todd and Western Heating. All of this cost me nothing since the furnace was still under warranty.
(View Less)

By Donald K. on 07/12/19
Todd just arrived and took care of the issue straight away - this is on my new system that was installed less than three months ago (low Freon from installer). He is very professional and did an excellent job is discussing the problem and the solution. Thanks WH&AC :)

By Sam H. on 06/19/19
Todd was awesome, and got us up and running. Western even let us know who was coming. Great customer service. I will using them again.

By Joseph S. on 06/17/19
Thanks for the excellent service.

By Joseph S. on 06/17/19
Western, you have a great employee in Todd. He did everything right, first he called to pre-announced his arrival time, then he arrived on time. He put covers over his boots before entering our home and after a brief conversation with us to find out if we were hav...
(View More)
Western, you have a great employee in Todd. He did everything right, first he called to pre-announced his arrival time, then he arrived on time. He put covers over his boots before entering our home and after a brief conversation with us to find out if we were having any particular problems with our HVAC system, he went to work. When he was finished, he explain what he did and made sure everything was cleaned up. I feel very satisfied that Todd did an exceptional servicing job on our HVAC system. Todd is a professional!
(View Less)

By Colleen V. on 06/05/19
We had a great first experience with Western Heating & Air yesterday! Todd, our technician was outstanding, professional, courteous and knowledgeable. The price, quality and time spent servicing our furnace/air conditioner was spot on and I would highly recommend...
(View More)
We had a great first experience with Western Heating & Air yesterday! Todd, our technician was outstanding, professional, courteous and knowledgeable. The price, quality and time spent servicing our furnace/air conditioner was spot on and I would highly recommend them to anyone. After a not great experience last year with another company...I was absolutely pleased and will be a customer for a very long time. Thanks Todd!
(View Less)

By Zephyr T. on 05/20/19
Todd was great. He explained everything he was doing, and was courteous. He showed me what he was working on and asked permission before using anything around the house, like the hose to flush out a clog in our furnace drain. He used shoe covers EVERY time he came ...
(View More)
Todd was great. He explained everything he was doing, and was courteous. He showed me what he was working on and asked permission before using anything around the house, like the hose to flush out a clog in our furnace drain. He used shoe covers EVERY time he came in my house and put my hose back where he found it. I cannot tell you how much I appreciate that!! It is so frustrating to have to clean up after service workers, and his thoughtfulness is very much appreciated.
(View Less)

By Michelle T. on 05/20/19
Todd was great. He explained everything he was doing, and was courteous. He showed me what he was working on and asked permission before using anything around the house, like the hose to flush out a clog in our furnace drain. He used shoe covers EVERY time he came ...
(View More)
Todd was great. He explained everything he was doing, and was courteous. He showed me what he was working on and asked permission before using anything around the house, like the hose to flush out a clog in our furnace drain. He used shoe covers EVERY time he came in my house and put my hose back where he found it. I cannot tell you how much I appreciate that!! It is so frustrating to have to clean up after service workers, and his thoughtfulness is very much appreciated.
(View Less)

By Jerry B. on 05/15/19
Great job

By Karen B. on 05/02/19
Todd was amazing. He knows the business well and was very helpful and polite. Last year we had a different technician who was also great. Thank you Western Heating and Air for providing great service.

By Harold B. on 04/25/19
I have been a customer of Western Heating & Air condition for several years now. They have added a full-sized filter and humidifier to my furnace. Western also installed the gas line for my emergency generator and I also purchased a new air conditioning compressor ...
(View More)
I have been a customer of Western Heating & Air condition for several years now. They have added a full-sized filter and humidifier to my furnace. Western also installed the gas line for my emergency generator and I also purchased a new air conditioning compressor from Western. Their people are always knowledgeable, polite and professional. I would be happy to recommend Western Heating & Air Conditioning.
(View Less)

By Katharina B. on 04/17/19
The people at Western are friendly and professional in their dealings with us. Todd one of their representatives does a really great job for us. He is the best and most through. Always on time and friendly.

By Barry C. on 04/17/19
Todd G the technician for Western H/A was excellent he explained what he was doing to inspect the H/A and made recommendations with quotes on what we should consider doing. I have already recommended Western to a neighbor and plan to do the same with any neighbor w...
(View More)
Todd G the technician for Western H/A was excellent he explained what he was doing to inspect the H/A and made recommendations with quotes on what we should consider doing. I have already recommended Western to a neighbor and plan to do the same with any neighbor wanting to know who to call to set up servicing arrangements with for their H/A units
(View Less)

By Mel/Sue G. on 04/11/19
Western H/A has serviced our units for the first time in the fall and second time this month. We appreciate the email notifications for scheduling an appointment time that works for best for us. Todd was very efficient and professional. He asked questions about our...
(View More)
Western H/A has serviced our units for the first time in the fall and second time this month. We appreciate the email notifications for scheduling an appointment time that works for best for us. Todd was very efficient and professional. He asked questions about our units and checked notes from previous service. He explained what he would do and asked if we had questions before he started on the outside AC unit. He found a part that needed to be replaced and, again, explained what the part did and why it would be good to get it replaced now. All was another positive experience with Western. Knowing that Todd and other service technicians will be there when you have regular maintenance or when there is an emergency is a plus. *** ******
(View Less)

By Charles B. on 04/03/19
Todd has been our HVAC technician for a few years and is always very friendly and professional. He always explains what he is doing and why.

By Charles B. on 03/27/19
Todd has been our HVAC technician for a few years and is always very friendly and professional. He always explains what he is doing and why.

By Lucy E. on 03/23/19
Todd Gross has done an excellent job.

By Sara A. on 03/21/19
Todd went above and beyond to listen to my concerns and address them. He is very detail-oriented and efficient. I'm very grateful and greatly satisfied with the service provided!
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.