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By Mick and Ila P. on 03/15/20
We are so impressed with Western Heating & Air Conditioning! Dennis Vranich did an outstanding job of coordinating every step of our project. Russ and Nick did the troubleshooting to determine the problem with our old system. Jeremy Olsen and Travis Whiting instal...
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We are so impressed with Western Heating & Air Conditioning! Dennis Vranich did an outstanding job of coordinating every step of our project. Russ and Nick did the troubleshooting to determine the problem with our old system. Jeremy Olsen and Travis Whiting installed the new Infinity system, and Doug Harman identified and fixed an issue we had. Every single one of these people is so knowledgeable, professional, caring and nice. We feel like Western Heating & Air has given us the VIP treatment and that we are valued by them as customers. We highly recommend them.
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By Vic on 03/08/20
It was a pleasure working with Kevin, Project Manager during the Carrier furnace selection process and installation of two (2) replacement units; 59MN7A080V171214 AND 58TN0A110C2120. Kevin and the Installation Team; Dakota M, James C and Braeden L were professional...
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It was a pleasure working with Kevin, Project Manager during the Carrier furnace selection process and installation of two (2) replacement units; 59MN7A080V171214 AND 58TN0A110C2120. Kevin and the Installation Team; Dakota M, James C and Braeden L were professional, knowledgeable, courteous and efficient in the performance of the installs. I had expected that the work would require two (2) days to complete the removal and install of both furnaces; to my surprise, the team arrived at 0800 and completed the same day, at 1715. Kevin followed up on the installs to ensure that I had no unanswered questions or concerns. I rate the entire TEAM five (5) STARS.
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By Suzann on 02/28/20
We have been with WH&A for 25+ years. Their service is beyond compare -- from purchase of furnace, a/c, and water heater, to maintenance and service.

By Suzann on 02/28/20
Western Heating and cooling is the best. Great service every time.

By Eileen Rose S. on 02/26/20
I worked with Dennis in 2017 to replace the HVAC and then again yesterday to discuss the air quality concerns in my home. We came up with viable solutions both times. He is not a pushy and very professional and pleasant to work with. He's my go-to person at Western! Thanks Dennis

By Eileen Rose S. on 02/26/20
Braeden and Dakota were great, as usual. They installed the Phenomenal Air and water sensor in a timely fashion. Very professional and friendly. Can't say enough great things about Western!

By Paul D. on 02/23/20
Todd came out promptly, keeping me up to date as to what to expect time-wise and arrived on time. He diagnosed the issue quickly, found a temporary fix and set in process a permanent repair. He is courteous an professional.

By Mitch C. on 02/22/20
Many thanks to Todd for helping get the heat back on in our home. It was a quick fix, but he knew just what to do. Very professional and prompt in responding to our call!

By Christie on 02/13/20
Western Heating and Air beat their estimated response time by hours, which is wonderful when your heater is not working in winter. Tyler was able to quickly diagnose the issue and fix. Many thanks!

By Debbie & B. on 02/05/20
Chris and Dessa were prompt, personable, and professional. Offering us clear diagnosis and were efficient doing the maintenance and repair.

By Debbie & B. on 02/05/20
Chris and Dessa were prompt, professional, personable, and efficient. Gave us a clear diagnosis of our system and offered options for repair and suggestions for maintenance moving forward. Western earned our business when our A/C stopped working on a very hot day...
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Chris and Dessa were prompt, professional, personable, and efficient. Gave us a clear diagnosis of our system and offered options for repair and suggestions for maintenance moving forward. Western earned our business when our A/C stopped working on a very hot day last summer. My husband walked out to the A/C unit to check on it and by luck Chris with Western was at the house next door. We asked him to look at the system (he had already noticed a problem because of the sound the unit was making). He made a quick diagnosis, had the part on his truck and within 10 minutes it was fixed! We were very happy with this scheduled maintenance appointment in all aspects!
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By Matt A. on 02/01/20
We recently had our entire house HVAC system replaced, including a new mini split, tanked hot water to tankless and converting from electric to gas. Kevin was our sales and project manager and did a fantastic job. He was very patient as we made our decisions. ...
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We recently had our entire house HVAC system replaced, including a new mini split, tanked hot water to tankless and converting from electric to gas. Kevin was our sales and project manager and did a fantastic job. He was very patient as we made our decisions. After the install he (and the manufacturer’s rep) came back out to our house to inspect the work again and ask us for our feedback and questions. We did have a few questions and both Kevin and the rep were able to give us very acceptable answers and solve our problems. The install team that Kevin put on the job was top notch. A very quick, polite and thorough crew. There was only one issue on the punch list, which is a miracle if you have ever dealt with construction projects. Kevin is in the process of correcting the final punch list item as I type this and I anticipate we will be happy with the outcome. Overall we highly recommend Western to anyone looking to do a large install project. They are very good company to work with and deliver on what they promise.
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By Julie G. on 01/15/20
Bob came over to complete scheduled maintenance. He was thorough and efficient and my heater is working great. Employees like Bob are the reason I trust the work of Western Heating and Air.

By Julie S. on 01/07/20
What a respectful knowledgeable guy.. He explained and showed me what he found wrong on the furnace and did a good deep cleaning before turning the furnace back on. It was nice not to have to worry or question if he knew what needed to be done and felt very safe! I...
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What a respectful knowledgeable guy.. He explained and showed me what he found wrong on the furnace and did a good deep cleaning before turning the furnace back on. It was nice not to have to worry or question if he knew what needed to be done and felt very safe! I would recommend Todd G and I would recommend Western heating &Air
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By James on 01/02/20
Todd came out today and serviced our Furnace,very courteous,respectful and knowledgeable!! I would recommend Todd and Western Heating to anyone in need of Heating or Air Conditioning!

By Steve F. on 12/11/19
Western has been servicing our home for over 25 years. The most recent visit was a regular "winter" furnace service/checkup, and Bob R. was our technician. Bob's been to our home numerous times, always does a thorough job and keeps us informed of all aspects of the...
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Western has been servicing our home for over 25 years. The most recent visit was a regular "winter" furnace service/checkup, and Bob R. was our technician. Bob's been to our home numerous times, always does a thorough job and keeps us informed of all aspects of the job. Our long-term relationship with Western is no accident - they "get it". 5 stars!
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By WRAY W. on 12/11/19
Kevin was very professional and did an exceptional job from our first meeting to the completed installation of our new system. He remained available to us throughout the process by visiting our home or returning phone calls to answer our questions or concerns.

By Darrell H. on 11/21/19
We just had a couple of days with Techs Jeremy Olsen and Travis Whiting while they installed our new furnace, a/c and tankless water. Highly skilled and very professional. Jeremy and Travis represent the reason I will always return to Western Heating and Air. Thank...
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We just had a couple of days with Techs Jeremy Olsen and Travis Whiting while they installed our new furnace, a/c and tankless water. Highly skilled and very professional. Jeremy and Travis represent the reason I will always return to Western Heating and Air. Thank you for the outstanding work.
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By Tracie R. on 11/20/19
Brandan did a great job with our install. Very patient while training to use the new thermostat. Sorry, can't remember the employee that was working with him, but they both left the garage in great condition.

By Dan and J. on 11/14/19
We needed to replace the original hvac systems in our 15 year old Eagle home. Project Manager Kevin A. provided solid recommendations and cost estimates and the entire Western Hvac Team did a fine job installing our new air conditioning system, 2 new tankless water...
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We needed to replace the original hvac systems in our 15 year old Eagle home. Project Manager Kevin A. provided solid recommendations and cost estimates and the entire Western Hvac Team did a fine job installing our new air conditioning system, 2 new tankless water heaters and back-up furnace. We would definitely recommend Kevin and his team for any and all hvac needs.
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Select any employee to see all their reviews.

Todd G
Rating:
216 total reviews!
Western Heating and Air Team
Rating:
79 total reviews!
Mike W
Rating:
(57 total reviews)
Doug H
Rating:
(51 total reviews)
Kevin A
Rating:
(37 total reviews)
Zach M
Rating:
(35 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Western Heating and Air - Boise has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Western Heating and Air - Boise. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Nick I has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
13 total reviews
By Kathy R. on 08/19/19
You sent over Nick, he was just the nicest person, he did the job, and was very polite. Thank you.

By Jeri (Jeraldine) C. on 07/12/19
I have mentioned before that I have been a customer for over 35 years. I always am impressed by the level of knowledge and the training that is given to the service staff. They are very good and I recommend you consider Western Heating for your services.

By Jeri (Jeraldine) C. on 07/12/19
Nick is a very bright guy well trained and did his job well. I recommend Western Heating after working with them for over 35 years.

By Rebeccan B. on 06/15/19
I called them this morning because we we’re having problems with our AC. They sent a tech out same day to look at it! Nick was the tech who came out and he was very professional and knowledgeable. He was able to tell us what the problem was and promptly fix it an...
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I called them this morning because we we’re having problems with our AC. They sent a tech out same day to look at it! Nick was the tech who came out and he was very professional and knowledgeable. He was able to tell us what the problem was and promptly fix it and got our house cooled down. Will definitely be using them again in the future!
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By Tom M. on 04/03/19
Nick is a terrific professional and an excellent asset to the Western Heat and Air Team. Nick was a pleasure to have in our home...a very decent and highly skilled young gentleman that we’ve come to expect from the the Western Team. The same can be said about the...
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Nick is a terrific professional and an excellent asset to the Western Heat and Air Team. Nick was a pleasure to have in our home...a very decent and highly skilled young gentleman that we’ve come to expect from the the Western Team. The same can be said about the Staff in the front office....Thanks from Tom and Leilani
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By Doreen S. on 04/02/19
Doug and Nick. They installed a new water heater for them. Their installation was clean and neat ; they survived the dog, Bentley. And they trouble shot until it was confirmed that the Lyric apparatus was defective. They returned to the house with a new piece and h...
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Doug and Nick. They installed a new water heater for them. Their installation was clean and neat ; they survived the dog, Bentley. And they trouble shot until it was confirmed that the Lyric apparatus was defective. They returned to the house with a new piece and had the WiFi unit hooked up within minutes.
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By Wong on 03/25/19
Nick Ingram is a great trouble shooter. It was amazing how quickly he had identify the problem. It’s always great to meet technician that are knowledgeable and professional. I am 100% satisfied with his service. Western Heating always appears to have good helpers. Thank you!

By Joann Mc N. on 03/24/19
Nick is does his job on time and is clean and efficient.

By Mike Y. on 03/06/19
The Western Heating and AC service tech, Nick Ingham did a great job servicing our heating system. He was thorough, communicated well, and offered thoughts on how to best use and maintain the heating system.

By Nancy on 03/05/19
Nick was nice, quick, and professional. I didn’t feel uncomfortable around him. I wish I had gone through Western Heating and Air when the problems began last fall with our furnace. I’ll definitely be calling you for future repairs!

By Mike Y. on 03/04/19
Nick Ingham with Western Heating and Air Conditioning serviced my heating system today, and I want to thank him for doing such a great job. He removed the blower and housing and cleaned it, along with checking the combustion chamber, electrical, and other key comp...
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Nick Ingham with Western Heating and Air Conditioning serviced my heating system today, and I want to thank him for doing such a great job. He removed the blower and housing and cleaned it, along with checking the combustion chamber, electrical, and other key components. Nick cleaned the whole system to where it looked almost like new. He offered solid advice on the current status of the furnace (18 yrs old). Western Heating can be proud of Nick. He represents the company well. Nick is the gold standard for others to follow.
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By M G. on 12/14/18
A company that does it right. Technician was on schedule and called to confirm arrival time. The Technician introduced himself, stated what the procedure would be and asked questions about our unit. He used shoe coverings, worked efficiently, and explained what he ...
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A company that does it right. Technician was on schedule and called to confirm arrival time. The Technician introduced himself, stated what the procedure would be and asked questions about our unit. He used shoe coverings, worked efficiently, and explained what he had done upon completion. He made sure that our questions were answered and discussed receipt options... all friendly and professional.....service completed within the hour. Thanks to Nick and Western Heating for a great first experience.
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By Marty N. on 11/24/18
We have done years of business with Western Heating & Air Conditioning. What I like about them is that I can trust what they have to say. Technicians have excellent training and can explain things in a manor that the lay person can understand. As a woman I really a...
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We have done years of business with Western Heating & Air Conditioning. What I like about them is that I can trust what they have to say. Technicians have excellent training and can explain things in a manor that the lay person can understand. As a woman I really appreciate that. When I needed a new heating/air conditioning unit the project manager came out to explain the options. He presented all options with no pressure applied for us to buy a particular one. His careful explanation allowed to us to make the best choice for our home. We have the Blue Ribbon service which brings a technician in once in the spring and once in the fall to check the system over and make any minor adjustment that are needed. Nick was our technician today and gave us the same professional service as we have always received. I highly recommend them to anyone wanting an honest opinion and then a excellent job you can depend on.
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