Western Heating replaced two of our Commercial HVAC units. Mario was a pleasure to work with. Arrived on time and completed the service/install quickly! Even answered a few questions I had about how the system worked. Would recommend to anyone who needs a quality repair or installation!
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Western Heating replaced two of our Commercial HVAC units. Jarod was a pleasure to work with. Arrived on time and completed the service/install quickly! Even answered a few questions I had about how the system worked. Would recommend to anyone who needs a quality repair or installation!
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Western Heating replaced two of our Commercial HVAC units. Jeremy was a pleasure to work with. Arrived on time and completed the service/install quickly! Even answered a few questions I had about how the system worked. Would recommend to anyone who needs a quality repair or installation!
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We had our air conditioner and furnace replaced after 21 years of service. Sam J was the project manager; Colton, Scott and Archie were the technicians. From the spec visit to completion, Western was first rate; professional. Sam did not try to sell us more than we needed. We initially selected the lowest offering but increased it to a higher level after doing some more research and deciding it would be worth the extra money. The installation occurred less than a week later. On installation day, the technicians arrived 15 minutes early. Sam arrived with the Techs to walk through the project. He returned a couple of times during the day to monitor progress and to work out some kinks that appeared during installation. The work was completed at 5:30. Archie, Scott and Colton were fantastic. They stayed focused on the work and completed it in a more than satisfactory level. Nothing was left undone; everything was tied off correctly, assembled correctly. I am very picky about such things, but I had nothing to say at the completion of the job. Western may not be the cheapest to do business with, but I feel like I got my money’s worth; high quality, exceptional value. Worth the price.
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We recently found ourselves in the market for a new HVAC system for our home. We received inspections and bids from three companies in town and found Western Heating & Air to be the most helpful and pleasant to work with. Paul Farmer was very patient and provided answers to all of our concerns and brought clarity to a somewhat difficult to understand system. In addition to a high quality, high efficiency Carrier system, Western provided their highly qualified team to install the system.They were very professional and efficient and provided seamless work. They were on time,very clean and pleasant to work with. The installation was flawless and I highly recommend Western Heating & Air they are the best in town.
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I needed some work done on my furnace/AC unit and duct system. Because of some cancellations I was able to have both of these services done within three days of when I called. The technicians, Scott C and Dustin F, were very professional and didn't try to sale me on anything I didn't need. They used footwear protectors and corner guards and did everything they could not to cause any damage to my home. They took the time needed to do the jobs well and went above and beyond in cleaning up after themselves. I recommend this company and will definitely do business with them in the future.
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Western H/A has serviced our units for the first time in the fall and second time this month. We appreciate the email notifications for scheduling an appointment time that works for best for us. Todd was very efficient and professional. He asked questions about our units and checked notes from previous service. He explained what he would do and asked if we had questions before he started on the outside AC unit. He found a part that needed to be replaced and, again, explained what the part did and why it would be good to get it replaced now. All was another positive experience with Western. Knowing that Todd and other service technicians will be there when you have regular maintenance or when there is an emergency is a plus. *** ******
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Nick is a terrific professional and an excellent asset to the Western Heat and Air Team. Nick was a pleasure to have in our home...a very decent and highly skilled young gentleman that we’ve come to expect from the the Western Team. The same can be said about the Staff in the front office....Thanks from Tom and Leilani
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Doug and Nick. They installed a new water heater for them. Their installation was clean and neat ; they survived the dog, Bentley. And they trouble shot until it was confirmed that the Lyric apparatus was defective. They returned to the house with a new piece and had the WiFi unit hooked up within minutes.
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Our furnace has been trying to die for some time. My wife and I felt it was time to replace the furnace, which was installed by Western Heating and Air Conditioning over 28 years ago. It has served us we! We contacted Western Heating & Air Conditioning, immediately, we had the name of Jason Guinn, who would be contacting us. Jason called right away, made an appointment with us to assess our home's needs. Arriving at our home, Jason went right to work, looking at the furnace we were looking to replace. Jason noted the install date of our old furnace. 1990, he commented, WOW! That should go into the furnace hall of fame for it's long life! It didn't take Jason Guinn very long to assess our home needs, asking if the old furnace was adequate, was there other things we might be looking for in a new furnace? Jason showed us in his book, a couple of types of furnaces which might fit our needs. We opted for the lesser priced furnace as it, would meet our needs (80%) without the higher efficiency percentage (95%). In about a day, Jason had the two options he felt would meet our needs, providing a detailed list of what would be included in our furnace choice, right up to the last penny. Install date came very quickly...the same week, a Friday. Brandan installed the new furnace, virtually all by himself. The furnace was started without any issues at all, Brandon's work was top notch, a work of art! Everything was beautifully and skillfully installed. We are very happy with our choice of Western Heating and Air Conditioning, and were lucky enough to have a super hard working installer named Brandon. Oh yes, We can't forget Tom. Brandan let Tom get under the house and make the final inspections and hook ups
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Western installed a natural gas unit heater in my garage. From start to finish, they did the high quality work I have come to expect from them--competent, courteous, and thorough. I especially appreciate the crew periodically checking with me to ensure install was done the way I wanted.
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