Nick is a terrific professional and an excellent asset to the Western Heat and Air Team. Nick was a pleasure to have in our home...a very decent and highly skilled young gentleman that we’ve come to expect from the the Western Team. The same can be said about the Staff in the front office....Thanks from Tom and Leilani
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Doug and Nick. They installed a new water heater for them. Their installation was clean and neat ; they survived the dog, Bentley. And they trouble shot until it was confirmed that the Lyric apparatus was defective. They returned to the house with a new piece and had the WiFi unit hooked up within minutes.
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Our furnace has been trying to die for some time. My wife and I felt it was time to replace the furnace, which was installed by Western Heating and Air Conditioning over 28 years ago. It has served us we! We contacted Western Heating & Air Conditioning, immediately, we had the name of Jason Guinn, who would be contacting us. Jason called right away, made an appointment with us to assess our home's needs. Arriving at our home, Jason went right to work, looking at the furnace we were looking to replace. Jason noted the install date of our old furnace. 1990, he commented, WOW! That should go into the furnace hall of fame for it's long life! It didn't take Jason Guinn very long to assess our home needs, asking if the old furnace was adequate, was there other things we might be looking for in a new furnace? Jason showed us in his book, a couple of types of furnaces which might fit our needs. We opted for the lesser priced furnace as it, would meet our needs (80%) without the higher efficiency percentage (95%). In about a day, Jason had the two options he felt would meet our needs, providing a detailed list of what would be included in our furnace choice, right up to the last penny. Install date came very quickly...the same week, a Friday. Brandan installed the new furnace, virtually all by himself. The furnace was started without any issues at all, Brandon's work was top notch, a work of art! Everything was beautifully and skillfully installed. We are very happy with our choice of Western Heating and Air Conditioning, and were lucky enough to have a super hard working installer named Brandon. Oh yes, We can't forget Tom. Brandan let Tom get under the house and make the final inspections and hook ups
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Western installed a natural gas unit heater in my garage. From start to finish, they did the high quality work I have come to expect from them--competent, courteous, and thorough. I especially appreciate the crew periodically checking with me to ensure install was done the way I wanted.
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