Well my AC went out and I called Western Heating & Air. They placed me on the urgency list and I had a Tech out in no time! Lloyd was very professional and great to work with. He showed me why my AC took a dump (my lack of upkeep) and got it up and running a lot faster than I expected! Great guy and great customer service from Lloyd, the call team and from Western Heating & Air!
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They installed our system in 2005 when we built the house and they have serviced it twice a year since. Our heating and cooling system has never broken down and runs like champs 15 years later. They have a code to get in house to do fall and spring services to system when no one is home. they do the work and are trustworthy to care for your property and lock it up when they leave. Outstanding company!!!
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Western Heating was prompt and polite in setting up a Saturday morning service call to fix the blower on my furnace. Todd came early in the morning and worked until the problem was fixed. I appreciated his diligence in trying to solve the problem. At first he thought the entire circuit board was bad and would need to be replace but he still tried a couple of other things and Eureka! one of them worked! Thanks Todd and Western Heating. All of this cost me nothing since the furnace was still under warranty.
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Mike came out and serviced our furnace, and I have to say, he couldn't have been more professional or friendly. Despite not having much HVAC knowledge, Mike was able to explain everything he was doing during the service to make me feel comfortable in the decisions he was making. He was prompt, patient, and professional. Would highly recommend.
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First time using Western Heating and AC and I was completely satisfied. Technician showed up at expected time. Russ was very thorough and took the time to explain things to me. I also noticed how detailed he was as in tying my wires together, putting a bracket in, etc. I will definitely be using Western again. I am already signed up to have my Heater looked at this fall. Thanks, Tami
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Jacob K was the technician that came to service our A/C and heating units. First thing he did was introduce himself and then put covers on his shoes. He checked all units and then talked to us about running the fan constantly during the summer months to add maximum efficiency to the A/C unit. And not to use the fan during winter months and why not. Interesting and something we were not aware of. He also mentioned other things which we found helpful. We like Western Heating and Air Conditioning and always purchase their "Blue Ribbon" service package. The service technician are always professional and very knowledgeable. We highly recommend them as a company that has been around awhile and is interested in maintaining customer trust with their excellent service.
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