Western Heating was prompt and polite in setting up a Saturday morning service call to fix the blower on my furnace. Todd came early in the morning and worked until the problem was fixed. I appreciated his diligence in trying to solve the problem. At first he thought the entire circuit board was bad and would need to be replace but he still tried a couple of other things and Eureka! one of them worked! Thanks Todd and Western Heating. All of this cost me nothing since the furnace was still under warranty.
(View Less)

Mike came out and serviced our furnace, and I have to say, he couldn't have been more professional or friendly. Despite not having much HVAC knowledge, Mike was able to explain everything he was doing during the service to make me feel comfortable in the decisions he was making. He was prompt, patient, and professional. Would highly recommend.
(View Less)

First time using Western Heating and AC and I was completely satisfied. Technician showed up at expected time. Russ was very thorough and took the time to explain things to me. I also noticed how detailed he was as in tying my wires together, putting a bracket in, etc. I will definitely be using Western again. I am already signed up to have my Heater looked at this fall. Thanks, Tami
(View Less)

Jacob K was the technician that came to service our A/C and heating units. First thing he did was introduce himself and then put covers on his shoes. He checked all units and then talked to us about running the fan constantly during the summer months to add maximum efficiency to the A/C unit. And not to use the fan during winter months and why not. Interesting and something we were not aware of. He also mentioned other things which we found helpful. We like Western Heating and Air Conditioning and always purchase their "Blue Ribbon" service package. The service technician are always professional and very knowledgeable. We highly recommend them as a company that has been around awhile and is interested in maintaining customer trust with their excellent service.
(View Less)

Western, you have a great employee in Todd. He did everything right, first he called to pre-announced his arrival time, then he arrived on time. He put covers over his boots before entering our home and after a brief conversation with us to find out if we were having any particular problems with our HVAC system, he went to work. When he was finished, he explain what he did and made sure everything was cleaned up. I feel very satisfied that Todd did an exceptional servicing job on our HVAC system. Todd is a professional!
(View Less)

I called them this morning because we we’re having problems with our AC. They sent a tech out same day to look at it! Nick was the tech who came out and he was very professional and knowledgeable. He was able to tell us what the problem was and promptly fix it and got our house cooled down. Will definitely be using them again in the future!
(View Less)