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By Konni y. on 12/31/16
They were great! Derek Youd helped us pick the right furnace and Ryan J and mark installed it with great professionalism! They were friendly and explained everything! Thanks so much!

By Dale W. on 12/31/16
Very professional, non intrusive

By Marc M. on 12/28/16
Great service and price! My new furnace was installed same day!

By Shari T. on 12/20/16
(no comment)

By Matt/Sherri M. on 12/19/16
The guys were great and got everything done in a timely manner.

By Timbra W. on 12/17/16
Super fast to respond when our igniter went out this week! You were able to get us a same-day emergency appointment. Mike & Adam were friendly, helpful, informative and responsive. Thank you for great service!

By Cornell T. on 12/15/16
I had Travis come to my house to service my three furnaces. He took pretty much everything apart and cleaned things. He spent about two hours on each furnace. I was really impressed with his knowledge and his suggestions for keeping my costs of repairs down. ...
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I had Travis come to my house to service my three furnaces. He took pretty much everything apart and cleaned things. He spent about two hours on each furnace. I was really impressed with his knowledge and his suggestions for keeping my costs of repairs down. I felt like he was really well qualified to do anything I wanted him to do to my furnace and my tankless water heater. I strongly suggest when you call Western Heating and Air to request Dayton. W. He is a true professional. I felt like he was really concerned and respected my opinion on things to better take care of my furnace needs.
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By Steve/Phillis S. on 12/12/16
Mike from Western Heating and Air was professional, timely, and able to answer all my questions concerning our furnace. Got the heat back on in no time.

By Kim B. on 12/08/16
My heater had gone out, and on that day they got their service man to comet to my house. He came about three hours later and fixed it and it was toasty warm again. Thank you for coming so fast.

By Betsy C. on 12/03/16
He was kind, very patient. He cleaned out under the stairs and the boxes to get to the turn off because I have a bad back. Didn't complain about anything. Wore the slippers in the house so he didn't get snow in the house, respectful of my home. Like to have him com...
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He was kind, very patient. He cleaned out under the stairs and the boxes to get to the turn off because I have a bad back. Didn't complain about anything. Wore the slippers in the house so he didn't get snow in the house, respectful of my home. Like to have him come back to service anytime and recommend him!
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By gwendolyn m. on 11/30/16
Tracy and Ben, the technicians that installed the heating runs/returns for our basement, were so polite, efficient and simply great young men. And they left our basement so clean afterwards....must have been active Scouts and still follow the motto "leave no trace ...
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Tracy and Ben, the technicians that installed the heating runs/returns for our basement, were so polite, efficient and simply great young men. And they left our basement so clean afterwards....must have been active Scouts and still follow the motto "leave no trace behind." A and will use this company again! ThankYou! Thank You! Moulton Family
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By gwendolyn m. on 11/30/16
Tracy and Ben, the technicians that installed the heating runs/returns for our basement, were so polite, efficient and simply great young men. And they left our basement so clean afterwards....must have been active Scouts and still follow the motto "leave no trace ...
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Tracy and Ben, the technicians that installed the heating runs/returns for our basement, were so polite, efficient and simply great young men. And they left our basement so clean afterwards....must have been active Scouts and still follow the motto "leave no trace behind." A and will use this company again! ThankYou! Thank You! Moulton Family
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By Brandon/Joanne K. on 11/30/16
Jessica did a great job on our winter furnace maintenance. She was here exactly when she said she would be, was respectful to our house and did a thorough job assuring that our system we operating maximally. Great service Western!

By Whitney H. on 11/30/16
Fantastic company! They were very accommodating and got our furnace fixed as soon as possible!

By Dan M. on 11/29/16
Western Heating and Air is always professional, punctual, and honest. I love working with this company.

By Lyndie P. on 11/23/16
John made sure to get the part I needed first thing in the morning (since the parts store was closed for the night) and fixed my furnace before his first call of the day (no small sacrifice since the parts store is all the way in SLC and well, I'm definitely not!) ...
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John made sure to get the part I needed first thing in the morning (since the parts store was closed for the night) and fixed my furnace before his first call of the day (no small sacrifice since the parts store is all the way in SLC and well, I'm definitely not!) Making sure we weren't without heat for any longer, especially over the holiday weekend. Thank you John!
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By Callie/Wayne N. on 11/08/16
Honest and reliable. Knowledgeable and punctual. Couldn't ask for a better experience

By Michelle J. on 11/02/16
We researched several providers in our area and Western was by far the most friendly, helpful and responsive. Clint walked us through the process of replacing both our furnace and AC units. He was patient and took the time to answer all of our questions profession...
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We researched several providers in our area and Western was by far the most friendly, helpful and responsive. Clint walked us through the process of replacing both our furnace and AC units. He was patient and took the time to answer all of our questions professionally and timely. Mark and Ryan did the install on our units--they were lovely. The team arrived on time and worked hard to ensure we were taken care of. We are thrilled with our new heating and AC. We will use Western for all of our maintenance needs moving forward and would happily recommend them.
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By Gwen M. on 11/01/16
Sharee was so knowledgable on how to make the heating and cooling of our basement finish more effective. She was pleasant and dedicated to providing us with the best service and pricing. She is a keeper for this business!!! Thanks so much. Will pass your contact...
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Sharee was so knowledgable on how to make the heating and cooling of our basement finish more effective. She was pleasant and dedicated to providing us with the best service and pricing. She is a keeper for this business!!! Thanks so much. Will pass your contact info to anyone we hear needing such services
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By Del H. on 11/01/16
Pam was very helpful and Mike did a great job on the furnace and answered my questions. Would highly recommend them to everyone. Will use them again in the future. Job well done!!
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* Total number of reviews and star-ratings are based on data collected during the time period Western Heating and AC has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Western Heating and AC. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
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Sharee L has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
136 total reviews
Sharee has been with Western for four years and has worked as a service technician and now as a system advisor. She loves working for such a trustworthy company who shares her values of being honest and truthful. She loves spending time with her children. She also loves boating and skiing.
By Chang on 12/10/12
The service was excellent. The technician showed up promptly on my porch, exactly when she said she'd be there. In the course of her work, she answered all of my questions about the system and I was completely satisfied with the work done. Thank you for such qualif...
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The service was excellent. The technician showed up promptly on my porch, exactly when she said she'd be there. In the course of her work, she answered all of my questions about the system and I was completely satisfied with the work done. Thank you for such qualified and knowledgeable technicians.
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By Mike P. on 12/10/12
On 12/8/12, I contacted Western Heating and Air to service my furnace (tune-up). They came right out and serviced my furnace the same day. The service repair person was Sharee and she was fantastic! She was very knowledgeable and explained in detail the service tun...
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On 12/8/12, I contacted Western Heating and Air to service my furnace (tune-up). They came right out and serviced my furnace the same day. The service repair person was Sharee and she was fantastic! She was very knowledgeable and explained in detail the service tune-up procedure(s). I am very pleased with the quality of work performed and would definitely use Western Heating and Air in the future. Mike
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By Kathy R. on 12/06/12
Sharee was great! Good service and advice.

By Melanie on 12/05/12
Sharee L. did our tuneup and she's wonderful! I appreciate the time she took to make sure everything was done correctly and she's personable and fun to talk to. I'm grateful to know that when it gets cold and we need to turn our heat on, it's going to come on. A co...
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Sharee L. did our tuneup and she's wonderful! I appreciate the time she took to make sure everything was done correctly and she's personable and fun to talk to. I'm grateful to know that when it gets cold and we need to turn our heat on, it's going to come on. A couple of years ago, it didn't, which is why we decided the two tuneups each year are definitely worth it!
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By Linda B. on 12/03/12
Sherrie was great and explained to me what she was doing and why. Loved the service. Thanks.

By Shirley H. on 11/29/12
Sharee came to winterize my furnace and check my humidifier. She did things like clean the blower I ve never seen anyone do it before. She was very thorough and pleasant and I felt she knew what she was doing. Thank you for sending her. Shirley Hobbs

By Diane on 11/28/12
I had a routine maintenance done on my furnace through a pre-bought service contract with Western. Because of that I am unsure what my actual out of pocket expense was today. Member Comments: I received a call from Western reminding me to have a service mainte...
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I had a routine maintenance done on my furnace through a pre-bought service contract with Western. Because of that I am unsure what my actual out of pocket expense was today. Member Comments: I received a call from Western reminding me to have a service maintenance performed on my furnace. The call came this morning and I was able to book an appointment for this afternoon for between 2-4pm. I received a call from the tech at 1:50pm saying she would be here at 2pm and she arrived promptly. After putting on protective shoe covering, I showed her where the furnace and thermostat was in my house and she went to work. Because my furnace is considered "old" (16 years old) she performed several tests to make sure the carbon monoxide levels were nil and to see how efficient the heat exchanger was along with general cleaning and maintenance of my furnace. She pronounced my furnace "fit." She made a few suggestions regarding the efficiency of my furnace and that the "80%" level that my furnace is will be no longer available soon. She suggested that I call to have someone come out if I wanted to hear about furnace replacement options, along with rebate options. I did not feel pressured into buying anything and was glad to receive the information. No extra parts or service was needed beyond the maintenance. Sharee was professional, on time, clear and friendly. I would recommend "Western" and Sharee to all!
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By Natalie M. on 11/26/12
Sharee L. was our technician for the 2nd time. She is friendly, has an upbeat attitude & does such a good job! She lets me know what's going on & I am comfortable w/ her in my home.

By Michael T. on 11/21/12
Our service visit from Western Heating & Air Conditioning on November 20 was the same as Western Heating's service visits have always been: Outstanding!! Western lets you schedule the service visit to fit your convenience, and within a 2-hour window. And the ser...
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Our service visit from Western Heating & Air Conditioning on November 20 was the same as Western Heating's service visits have always been: Outstanding!! Western lets you schedule the service visit to fit your convenience, and within a 2-hour window. And the service technician always phones about 30 minutes before they arrive to make sure that you are home and that the time will be convenient for you. The service tech always puts protective "booties" over their shoes before they step into your house, so they do not inadvertently track in any dirt. We have them inspect and service our air conditioning equipment just before the weather starts getting hot, and have them inspect and service our heating furnaces just before the weather starts getting cold. They always do a very thorough and professional job and, after their visit at the beginning of the air conditioning or heating season, we never experience any further problems. I highly recommend them to everyone!! Mike Terry
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By Tim M. on 11/20/12
Arrived exactly on time, provided ID and was very courteous and in uniform. She took the time to describe the checks and services she was to perform. When I had questions, she answered them completely and in plain language then provided me with printed instructio...
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Arrived exactly on time, provided ID and was very courteous and in uniform. She took the time to describe the checks and services she was to perform. When I had questions, she answered them completely and in plain language then provided me with printed instructions as needed. The furnace needed extra-thorough cleaning due to some extensive remodelling we did and she stripped the machine down and made sure it was done. When I told her about a persistent noise problem we had been having with the AC she explained a probable cause and made a note on the invoice to have it looked at in Spring. My rating: "Excellent"
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By Loretta P. on 11/15/12
I was very impressed with her. She was on time, and very pleasant,courteous and thorough. One of the best I've had come to service my furnace. She takes pride in her work and it shows.

By Loretta E. on 11/14/12
Sharee arrived at the beginning of the scheduled time. . .big plus. . . and did a careful, thorough fall tune up on my furnace. Courteous and delightful person. Thank you Sharee.

By Kris L. on 11/11/12
Sharee scheduled ahead of time. Was on time. Explained things very well. Sweet and pleasant young lady.

By Sheri S. on 11/02/12
That annoying tone coming from our furnace, Sharee took care of it! Bam!! Thanks Sharee

By Marjolijn on 11/01/12
I just had my Fall check up by Sharee. I have the 2x year tune up with the. This is the second time Sharee has come to service my furnace. She is very efficient, knowledgable . She treats my home with respect and above all she is friend ly. I like Western Heating a...
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I just had my Fall check up by Sharee. I have the 2x year tune up with the. This is the second time Sharee has come to service my furnace. She is very efficient, knowledgable . She treats my home with respect and above all she is friend ly. I like Western Heating and AC a lot and have been a customer since 2003 when we moved to Utah. I find them thorough, HONEST (very important to me) and available. We have had a some emergencies in the past and they came out right a way. A plus to me is that they are very reasonable. Marjolijn Lopez
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By Gaye B. on 10/26/12
Western Heating just did my Fall furnace tune up--they come twice a year to service my furnace and AC. Sharee came this time. Yes, I was pleasantly surprised that it was a woman! She was efficient, knowledgeable, thorough, and very nice--plus, I love those slippers...
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Western Heating just did my Fall furnace tune up--they come twice a year to service my furnace and AC. Sharee came this time. Yes, I was pleasantly surprised that it was a woman! She was efficient, knowledgeable, thorough, and very nice--plus, I love those slippers they wear to avoid bringing in the wet and dirt (it was raining that day). Over a year ago we signed up for their 2-times-a-year service after one of their technicians discovered we had a leak in our furnace (due to a sagging pipe). He fixed it on the spot and prevented any chance of carbon monoxide poisoning. I know how to change filters, but would never have seen the leak. Along with a clean, well-running furnace I have peace-of-mind. And like others have noted, they don't rush in and out. They come when they say and stay as long as it takes to do a thorough job. I highly recommend Western Heating. Thanks Sharee!
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