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By Susan C. on 10/31/17
Mark was great!

By Maureen H. on 10/28/17
Ryan J did a tune up on our furnace yesterday. He took a few minutes to answer questions and explained what he had done. He was very respectful and helpful. Appreciated his willingness to do that.

By Elizabeth W. on 10/26/17
Ian U********** with Western Heating and Air Conditioning did a great job for my landlords and explained exactly what the service entailed. He performed the repairs with minimum disturbance to me (a renter whose space includes the utility room where the furnace and...
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Ian U********** with Western Heating and Air Conditioning did a great job for my landlords and explained exactly what the service entailed. He performed the repairs with minimum disturbance to me (a renter whose space includes the utility room where the furnace and A/C are located). Ian was also prompt, which was helpful for planning my workday. He was clean, courteous, and thorough to top it all off! We could not have asked for a more pleasant or professional service technician.
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By ranay h. on 10/25/17
Ian and Kevin were wonderful. Did an excellent job. Couteous, and went the extra mile. I will recommend them to eveyone. Fantastic. It made me glad I had the air ducts cleaned. THANK YOU

By Ricardo C. on 10/13/17
I have used them three times now. Every time it has been the same experience. They are there when they say, they do the job they say will do. They charge what they said will cost. In other words: clear, professional and to the point.

By Chantelle H. on 10/09/17
He was very friendly and helpful!!

By Joshua L. on 10/04/17
Jason was awesome! Our furnace location was not ideal by no means but they came in and were able to upgrade our furnace to a more efficient one with no problem an minimal cost. Would highly recommend them! Give that man Jason a raise!

By Jacques on 10/04/17
Nobody wants their A/C unit to go out during record setting August heat as they prepare to host their extended family for a week-long family reunion. It was certainly not our desire. When I found ourselves it that situation we called three companies and started get...
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Nobody wants their A/C unit to go out during record setting August heat as they prepare to host their extended family for a week-long family reunion. It was certainly not our desire. When I found ourselves it that situation we called three companies and started getting quotes to get the system back up and running. Western Heating & Air Conditioning is head and shoulders above the competition in every aspect of their business. The technicians, sale person (more of a customer service person then a sales person) and office staff all delivered significantly above the level of service received by others in the industry. No need to follow up calls or reminding them of the level of service they agreed to deliver. Everything went extremely given the overnight need to get our A/C changed. Although only one of our A/C units went out I plan on having Western Hearting & Air Conditioning proactively change the second unit next year and we prepare to welcome the summer heat. Their team is great to work with and I would not hesitate to recommend them to anybody who has a need for their services.
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By Robert A. on 10/02/17
Both did a great job, professional.

By Michael on 09/29/17
Ryan came to do the Fall tune-up. Very pleasant, knowledgeable and able to answer my questions. Explained what he had done and what he had found. This is my second experience with Western Heating and AC. Both were outstanding. They apparently have a crew of great t...
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Ryan came to do the Fall tune-up. Very pleasant, knowledgeable and able to answer my questions. Explained what he had done and what he had found. This is my second experience with Western Heating and AC. Both were outstanding. They apparently have a crew of great techs. I signed up for their Monument Club. Maintenance and prevention are going to save me $$.
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By Collin S. on 09/26/17
Ryan was a big help and came out immediately when my ac died in the middle of the summer.

By Randell M. on 09/26/17
Our furnace quit working and they were quick to come out and do the repair. Ryan Johansen was excellent. He explained in detail about the problem, made the repair, and also told us about future possible needs so we can be aware. He was very polite and pleasant. ...
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Our furnace quit working and they were quick to come out and do the repair. Ryan Johansen was excellent. He explained in detail about the problem, made the repair, and also told us about future possible needs so we can be aware. He was very polite and pleasant. With the annual Monument Club program, we saved money now and will on future repairs. Thank you for your excellent service!
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By Anna j c. on 09/23/17
very professional.

By Scott P. on 09/21/17
(no comment)

By Mike G. on 09/16/17
Diagnosed and corrected the problem.

By Jacob R. on 09/07/17
Mark was extremely friendly and professional. Everything went well and I am extremely satisfied with his service.

By Alene F. on 08/08/17
Western Heating has given me fabulous service during the past 20 years. Their technicians are knowledgeable, personable, fast, and accurate. I highly recommend this team of professionals.

By Stephanie m. on 08/08/17
very honest and kind and very thorough - hard working- explained everything in detail... was super helpful!! we will call him to fix again!!

By Debra P. on 07/26/17
We had our 20+ year old Air conditioner replaced and these men were great ! It was hot and they tirelessly worked in the attic to replace the unite, fixing several problems that had existed for years. Were so pleased with their service and never complained once. ...
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We had our 20+ year old Air conditioner replaced and these men were great ! It was hot and they tirelessly worked in the attic to replace the unite, fixing several problems that had existed for years. Were so pleased with their service and never complained once. We are cool again better than before. I have used this company for years and I definitely plan to continue.
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By Kielee W. on 07/25/17
Mark was very kind to help us with our AC that had broken for the second time this summer. There was a re-leak and he made sure we knew what our options were and took great care of us.
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Customer service is always a top priority at Western Heating and AC. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Sharee L has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
136 total reviews
Sharee has been with Western for four years and has worked as a service technician and now as a system advisor. She loves working for such a trustworthy company who shares her values of being honest and truthful. She loves spending time with her children. She also loves boating and skiing.
By Jennifer P. on 12/20/13
My furnace needed a tune up and Sharee L.did a great job. She was knowledgeable, courteous, forthright and fixed the problem. Thank you Sharee!

By Mary W. on 12/11/13
This is my first time using Western Heating and AC and it was a fantastic experience. Sharee is very professional and by end of the service call, we were best friends. I appreciate her taking the time to explain what she was doing and answering my questions. She is...
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This is my first time using Western Heating and AC and it was a fantastic experience. Sharee is very professional and by end of the service call, we were best friends. I appreciate her taking the time to explain what she was doing and answering my questions. She is very thorough and knowledgeable about the business. The rates are competitive and signing up for the yearly maintenance saves you some bucks. Thanks Sharee and Western Heating and Air.
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By Alison Moore S. on 12/08/13
Sharee was professional and competent. She made helpful suggestions and cleaned up the area. She offered a service contract, giving explanation but no pressure. Very personable. Would love to have her work for us again!

By Robert D. on 12/03/13
Very good people. From the technicians, Sharee and Derek, to the installers of our beautiful new furnace, Jim and Conner, I can't say enough good things. Everyone was nice, clean and professional. Great job Western Heating and AC!

By Angelina on 11/13/13
Very professional and thorough!

By Miranda M. on 11/07/13
Amazing! Sharee came in to diagnose a problem, found the cause immediately and fixed it, another problem we had and did a tune up all in the same visit saving us so much money, time and sanity with the Utah winter starting. She also gave me an offer with some coupo...
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Amazing! Sharee came in to diagnose a problem, found the cause immediately and fixed it, another problem we had and did a tune up all in the same visit saving us so much money, time and sanity with the Utah winter starting. She also gave me an offer with some coupons I didn't know about saving even more money. We will use these guys again
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By Myra M. on 10/23/13
Sharee was soooo fun to have over. She was extremely friendly and personable and did a great job to boot! Our family loves Western Heating and A/C. They installed our furnace and A/C and have had clean friendly representatives come at all times... and they are hone...
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Sharee was soooo fun to have over. She was extremely friendly and personable and did a great job to boot! Our family loves Western Heating and A/C. They installed our furnace and A/C and have had clean friendly representatives come at all times... and they are honest too! Thanks Sharee... your awesome!
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By Jackie S. on 10/08/13
We got excellent service!

By Asay's on 09/25/13
Western is the best! They all take such good care to keep us warm (and cool!) Thanks for all you do! And we love to have Sharee do our service calls--she is so sweet and goes above and beyond!!!

By Cynthia M. on 09/05/13
They came out same day as I called. The tech Sharee was fantastic pulling up in her pink HVAC van. She quickly figured out the problem and started working on it. After a while mu father-in-law told me that my 5 yr. old daughter was talking her ear off so I went to ...
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They came out same day as I called. The tech Sharee was fantastic pulling up in her pink HVAC van. She quickly figured out the problem and started working on it. After a while mu father-in-law told me that my 5 yr. old daughter was talking her ear off so I went to save her from my talkie child. When I got to the basement she was speaking so kindly to my daughter and had my daughter holding the flashlight for her. WONDERFUL! Not just great service, Great Customer Service even if your customer is 5!
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By Alex C. on 09/03/13
Shelbee and Eric came to my office to repair our A/C after it had been out for 3 days (over the weekend and then a holiday). I called them in the morning and they promised to send someone out at about 5pm. I was pleasantly surprised when they called at 1:30pm askin...
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Shelbee and Eric came to my office to repair our A/C after it had been out for 3 days (over the weekend and then a holiday). I called them in the morning and they promised to send someone out at about 5pm. I was pleasantly surprised when they called at 1:30pm asking if they could stop by immediately. I was impressed with the efficiency and knowledge that they worked with. I could tell they were well educated on the equipment and how to get it working. They fixed many of the problems that my last HVAC tech created, and got my system back up and running. I purchased a maintenance package with them so that I could get annual tuneups by them again. I was very happy and impressed with the service. I would recommend them to anyone! Thanks for your help.
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By Alex C. on 09/03/13
Shelbee and Eric came the same day I requested. Originally thought I would have to wait until 6pm, but they were able to make it early at about 2pm. They found the problem almost instantly and fixed it. Also fixed another problem that had been bothering us, but was...
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Shelbee and Eric came the same day I requested. Originally thought I would have to wait until 6pm, but they were able to make it early at about 2pm. They found the problem almost instantly and fixed it. Also fixed another problem that had been bothering us, but wasn't the original reason that I called. Signed up for a annual maintenance plan so they could continue to maintain the system for me. I was very happy that they went above and beyond to make sure the system was working up to top notch. Will refer to others.
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By Jackie A. on 08/30/13
Sharee arrived in the first 30 minutes of the 2 hour window they had scheduled us for, and called when she was on her way. She was professional, friendly, and helpful. While she wasn't able to fix our AC that day, the service fee will apply to the purchase of a new...
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Sharee arrived in the first 30 minutes of the 2 hour window they had scheduled us for, and called when she was on her way. She was professional, friendly, and helpful. While she wasn't able to fix our AC that day, the service fee will apply to the purchase of a new unit. Thanks for the great service, Sharee!
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By Jackie A. on 08/30/13
Sharee arrived in the first 30 minutes of the 2 hour window they had scheduled us for, and called when she was on her way. She was professional, friendly, and helpful. While she wasn't able to fix our AC that day, the service fee will apply to the purchase of a new...
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Sharee arrived in the first 30 minutes of the 2 hour window they had scheduled us for, and called when she was on her way. She was professional, friendly, and helpful. While she wasn't able to fix our AC that day, the service fee will apply to the purchase of a new unit. Thanks for the great service, Sharee!
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By Ben K. on 07/16/13
Sharee truly was our Super Hero! When I apparently pulled the plug on something connected to our AC it shut down the whole system and I had no idea how to get it back running again. Western Heating and AC was our first call. We scheduled a late night appointment, b...
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Sharee truly was our Super Hero! When I apparently pulled the plug on something connected to our AC it shut down the whole system and I had no idea how to get it back running again. Western Heating and AC was our first call. We scheduled a late night appointment, but happily Sharee was able to come an hour and a half early. She figured out the problem in no time, fixed it, and once again we had cool air flowing through the house. I am so thankful for Sharee's and Western Heating and AC's help!
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By Rosemary H. on 07/12/13
Love the honesty and integrity....

By Richard C. on 07/08/13
Western Heating and AC sent Sharee to look at my AC and in a short time she had inspected and recharged the system. It now works perfect. I highly recommend them for AC work. Dick Clarke

By Connie on 07/05/13
Thanks so much to Sharee and Eric who did a fantastic job! Friendly, quick, efficient...and they pretended not to see my clutter. Great job!

By Allan L. on 06/19/13
Excellent service. On time. Courteous.

By Paul B. on 06/02/13
Sharee L. tuned up our A/C and did an excellent job. All the technicians with Western Heating and Air Conditioning have been excellent. Thank you.
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