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By deborah c. on 03/20/19
Excellent service as always. Please include Austin on this review. He was with Ricky.

By Sherri M. on 02/10/19
Ricky was professional, on time (even came out on a Sunday morning!), friendly, explained what part of the heater was broken, showed the broken part to me, replaced it quickly and efficiently, and took the time to tell me about the company service program. I'm a c...
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Ricky was professional, on time (even came out on a Sunday morning!), friendly, explained what part of the heater was broken, showed the broken part to me, replaced it quickly and efficiently, and took the time to tell me about the company service program. I'm a costumer of Wally Falke's from now on! This company and Ricky gets an 'A+' from me.
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By Cynthia M. on 12/26/18
Jaime from Wally Falke’s Heating and Air Services my air/heater conditioner recently and like the company he works for, he was awesome! Professional, knowledgeable and very helpful! I love, love, love this company and their staff. Thank you, Jaime! Regards, Syndi McLeland

By Kirsten.moser@yahoo.com on 12/07/18
Every time we have worked with sally Falke’s they have been so nice and easy to work with! And Jaime was very nice and efficient and I really appreciated him taking off and on his booties before walking in and out of the house! Thank you! :)

By LeRoy F K. on 11/30/18
Nice job

By LeRoy F K. on 11/30/18
Jaime did a great job. I plan to use again

By Joyce T. on 11/27/18
Jamie was beyond amazing! Arrived on time, called ahead. We needed a easy to program and use thermostat. He told us about each one, and ease of use. Decided on Honeywell. He was done in a matter of minutes! Showed us how to use it, very easy. Very pleasant and pr...
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Jamie was beyond amazing! Arrived on time, called ahead. We needed a easy to program and use thermostat. He told us about each one, and ease of use. Decided on Honeywell. He was done in a matter of minutes! Showed us how to use it, very easy. Very pleasant and professional. I have been a very happy customer for 18 years!!
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By robert g. on 09/16/18
not too often I write a second review on a company but its not too often that you find a company with with the values and philosophy that I ran my company with when I was in business. Jose went well above and beyond anything I expected to make sure our families nee...
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not too often I write a second review on a company but its not too often that you find a company with with the values and philosophy that I ran my company with when I was in business. Jose went well above and beyond anything I expected to make sure our families needs were met and we were taken care of. Employees attitudes usually almost always reflect the the tone set by the owners and its very obvious the attitude and values that this companies leadership sets forth in their daily practice. Its really too bad that companies like this are becoming rare as They have made a lifetime customer of me and my friends/ associates.
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By robert g. on 09/12/18
Jose was on time and very personable. He took time to diagnose what was going on with our air conditioner and explain it to me. he then laid out my options including some advice on ways i might be able to get through the end of this season with the motor i have, ho...
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Jose was on time and very personable. He took time to diagnose what was going on with our air conditioner and explain it to me. he then laid out my options including some advice on ways i might be able to get through the end of this season with the motor i have, hopefully allowing me to make the repairs when my electric bill is several hundred dollars a month less. Finding a business who takes time to go the extra mile seems to get harder and harder to find. Jose is someone who clearly enjoys both the work he does and his employer- and it shows.
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By Peter and Judith S. on 08/16/18
Pat the technician was on time, polite and efficient. He evaluated the problem with our a/c and the best route to deal with the problem including the cost. I did not experience him as trying to sell us anything we did not need to fix the immediate issue. He is ver...
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Pat the technician was on time, polite and efficient. He evaluated the problem with our a/c and the best route to deal with the problem including the cost. I did not experience him as trying to sell us anything we did not need to fix the immediate issue. He is very knowledgeable and explains issues in non technical language. Overall an excellent experience.
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By ALEJANDRO G. on 07/19/18
I called three other hvac companies for their "free" second opinion and every single one of them charged "diagnostic fees". I came across Wally's and was able to get an appointment for the very next day with absolutely no hidden fees. Patrick came out to my home, p...
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I called three other hvac companies for their "free" second opinion and every single one of them charged "diagnostic fees". I came across Wally's and was able to get an appointment for the very next day with absolutely no hidden fees. Patrick came out to my home, performed a thorough check on our A/C, and provided his detailed and professional opinion. I showed him an estimate from a previous vendor and he noticed almost $1k in unnecessary charges which he explained not only what they were but why they weren't needed. Highly recommend this company for their fast service knowledgeable employees and most importantly, HONEST service. Thank you.
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By Gina D. on 07/18/18
Great experience. Very knowledgeable, thorough, professional, prompt and friendly!

By Joseph O. on 06/30/18
Jaime was very helpful, honest, knowledgeable and friendly. Our a.c is already running cooler in just the short time he was here.

By Cesar L. on 06/25/18
Our AC broke down now that the temperatures are in the 90’s. Thank God we found Wally Falke’s Heating and Air Conditioning! They sent Perry over, and he got the job done in around 15-20 mins. It was obvious Perry knew what he was doing. I told him the symptoms,...
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Our AC broke down now that the temperatures are in the 90’s. Thank God we found Wally Falke’s Heating and Air Conditioning! They sent Perry over, and he got the job done in around 15-20 mins. It was obvious Perry knew what he was doing. I told him the symptoms, and he knew exactly where to go to fix it. We’re very impressed with his professionalism and how knowledgeable he was. I’ll definitley be using him again if the need arises and will definitely recommend him to friends and family! Thanks Perry!
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By Jay j. on 06/23/18
Jose arrived on time was friendly fixed my ac in no time very knowledgeable guy

By Carlos B. on 06/19/18
José B did an excellent job checking our AC unit and ensuring it's maximum quality.

By Teresa H. on 06/07/18
Ricky came out to service A/C units and again as always he delivered us with great service. We are so grateful for the great service he provides us every time he is called out. Because of Ricky we are a customer for life. Thank you many times over.

By Joel Y. on 06/07/18
Jamie was awesome. Complete inspection of the AC unit and two filters! Highly recommend!

By Dawn o. on 06/04/18
Jose is wonderful! Jose got my system up and running. He gave us tips how to better care for a 30+ year old system. He even scheduled an appointment for November to work on heating issues. It is so wonderful to have someone honest to help you out. Thank you very much!

By Mariah A. on 06/03/18
Jaime was very friendly and professional. He was able to diagnose and fix our AC problem very quickly. I would highly recommend him/this company!
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(209) 632-7596

Select any employee to see all their reviews.

Jose B
Rating:
51 total reviews!
Jaime T
Rating:
49 total reviews!
rosemary t
Customer Service Rep.
Rating:
(1 total review)
Patrick N
Rating:
(25 total reviews)
Ricky G
Rating:
(25 total reviews)
Perry M
Rating:
(14 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Wally Falke's Heating & Air has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Wally Falke's Heating & Air. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Perry M has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
14 total reviews
Born and raised in Merced, Perry has a passion for providing great customer service to fellow Valley residents. He has been in the HVAC industry for 23 years - 18 of those have been with Wally Falke's. Outside of work, he loves to work on restoring older vehicles and riding his Harley Davidson.
By Cesar L. on 06/25/18
Our AC broke down now that the temperatures are in the 90’s. Thank God we found Wally Falke’s Heating and Air Conditioning! They sent Perry over, and he got the job done in around 15-20 mins. It was obvious Perry knew what he was doing. I told him the symptoms,...
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Our AC broke down now that the temperatures are in the 90’s. Thank God we found Wally Falke’s Heating and Air Conditioning! They sent Perry over, and he got the job done in around 15-20 mins. It was obvious Perry knew what he was doing. I told him the symptoms, and he knew exactly where to go to fix it. We’re very impressed with his professionalism and how knowledgeable he was. I’ll definitley be using him again if the need arises and will definitely recommend him to friends and family! Thanks Perry!
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By Richard C. on 07/11/17
Perry did a great job. Got here quick. found the problem quickly and went above and beyond the call of duty to get it fixed as fast as possible. would recommend him and all the people at Wally Falks.

By Paul L. on 06/28/17
Great service and courteous technicians! Would recommend Wally Falke's to my Mother.

By Richard C. on 05/07/17
Perry did a great job. Got here quick. Had what he needed to fix the problem. Explained the problem and how it was fixed and talked about follow up with him if there were nay other issues.

By Tara G. on 04/29/17
Perry has been a great service tech and always provides honest answers. Thanks again! I will continue my service with Wally Faulkes.

By Melvin & Nancy S. on 04/11/17
Excellent for 20 yrs we've been with them...Perry is great...new York system installed last fall priced right and is very efficient..Happy!!!...

By Jennifer M. on 12/28/16
Wally Falke's is an excellent business. Perry (who takes care of our systems) is very prompt, knowledgeable, and friendly.

By Willard N. on 12/14/16
Excellent and friendly

By Ken A. on 12/13/16
Propane service ran me out of propane. You all saved the day !

By Ann A. on 09/25/16
Perry has serviced my air conditioner and heater twice a year for several years. I have been very pleased with his work. He gives me tips and information that help me for the upcoming season. Several people have asked who I use and always pass on the names, Wally Falke and Perry.

By Amy A. on 06/29/16
Very professional! Perry figured out what was wrong with our air conditioner and fixed it quickly and reasonably priced. I would definitely recommend them!

By Tanya S. on 05/30/16
This was the second Heating and Air company that I called to fix my AC. So glad I did!!! Perry, the technician was knowledgable, friendly, and fixed the problem within a couple hours....In addition, he explained exactly why my AC stopped working in the first place...Thank you Perry...

By Farm H. on 04/28/16
We were very happy with the service we received from Wally Falke's Heating & Air. Abby was very helpful in setting up an appointment that worked with our schedule and calling to let us know the tech was on his was way and Perry, the technician was very professional...
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We were very happy with the service we received from Wally Falke's Heating & Air. Abby was very helpful in setting up an appointment that worked with our schedule and calling to let us know the tech was on his was way and Perry, the technician was very professional and even took the time to show us how to program our thermostat since we had no manual. I would certainly feel comfortable recommending them to my friends and family.
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By joni m. on 03/16/16
the service guy did a great job
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