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By Jon K. on 12/12/17
I'm editing my review from last night, as I just got another inspection and quote. They tried to incentivize me to sign a deal that night because they were trying to sell at very non-competitive prices. The techs that were at my house were still really nice guys....
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I'm editing my review from last night, as I just got another inspection and quote. They tried to incentivize me to sign a deal that night because they were trying to sell at very non-competitive prices. The techs that were at my house were still really nice guys. I'd just encourage any buyer to get another opinion an estimate before making any purchase decision. The part in question was actually still under warranty by Trane and cut a 0 off the end of my total expense.
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By Ralph F. on 12/11/17
Patrick from Wahl Heating is very knowledgeable and informative with both our heating and cooling systems. He is friendly and thorough. Patrick treats our home with great respect, he is always welcome and much trusted in our home.

By Jeremy M. on 12/09/17
Great service and install.

By James C. on 12/08/17
Your technician Steve portrayed himself as an expert and senior employee in comparison to Randy who was very helpful. Steve lied to me deliberately by stating that parts were no longer available for my furnace and that I couldn't repair it. Further, he misdiagnos...
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Your technician Steve portrayed himself as an expert and senior employee in comparison to Randy who was very helpful. Steve lied to me deliberately by stating that parts were no longer available for my furnace and that I couldn't repair it. Further, he misdiagnosed the problem and stated that my Furnace had a crack without physically inspecting it. During his visit, Steve did not TOUCH my furnace. He simply observed the failure of the gas to ignite and referenced Randys report (of which I have a copy) stating that Randy said my furnace was cracked on the inside. This was not reflective of what Randy said to me during his service call nor what MY copies of Randys paperwork say. Steve was only interested in selling me a new furnace that I explained I couldn't afford at this time. Before he left he made sure that I signed a piece of paper stating that he did everything I wanted him to do, I assume for his protection. Upon failure to finance he charged me $99 additional for his "service call" and did not fix my problem. A second opinion diagnosed the gas valve and circuit board as easily replaceable parts that are readily available. This is the second time that Steve has come to my home and failed to fix my furnace, the first being in 2016. After Steve left in 2016 Chuck was sent to my home and HE fixed my problem. If Steve is truly a veteran employee and expert then he is quite simply a liar and uses questionable business practices to take advantage of Wahl customers. In hindsight I should have refused to pay him and called Wahl immediately while he was still present, but I was temporarily convinced that I had no other options but to freeze. Steve is a detriment to your company and solely based upon my experience with him and the $99 fee for his "expertise" I am not likely to use WAHL or to recommend your company for heating and cooling services without some form of resolution.
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By Harold M. on 12/08/17
Randy showed exactly on time!! Was very courteous, professional & thorough. He spent time explaining his findings and provided suggestions verbally & in writing. Highly recommend your company!!!

By William w. on 12/07/17
Pat Z was most informative and I think he performed his job in an effective and thorough manner

By Patrick C. on 12/07/17
From my frist call though the planing process and the install I had nothing but a good experience.

By Herbert B. on 12/06/17
Very prompt, thourgh and explained furnace condition very well and easy to understand.

By Harold M. on 12/06/17
Randy arrived promptly on time. Listened to my description of the problem and immediately went to work testing the plumbing system of the house to pinpoint exactly where the problem was..he was very courteous & professional and took care to wear shoe coverings so ...
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Randy arrived promptly on time. Listened to my description of the problem and immediately went to work testing the plumbing system of the house to pinpoint exactly where the problem was..he was very courteous & professional and took care to wear shoe coverings so as not to track in dirt on the freshly cleaned carpeting. Very thorough and explained everything and put it all in writing.
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By Sharon f. on 12/04/17
Randy is a great technician. He replaced the damage part of my furnace and explained the problem thoroughly. He also checked the other furnace components as well. He was friendly and knowledgeable and I would be happy to have him back every year.

By Renaldo V. on 12/02/17
Profesional and knowledgeable.

By Josephine k. on 12/01/17
Mike was very professional, answered all my questions and explained everything in terms that I could understand. Went above and beyond. Cleaned up and left nothing behind. Would definitely have him back again and recommend his company.

By John L. on 12/01/17
The experience with Brad and Chuck's professional, friendly and honest manner impressed me and as long as I am provided with this kind of service I will continue to use Wahl.

By John L. on 12/01/17
Chuck worked on relocating wiring to the water leak sensors in the pan under my home heating gas furnace. The purpose of relocating the wires was to keep them from being accidentally damaged when removing the furnace filter for cleaning. I was very pleased with t...
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Chuck worked on relocating wiring to the water leak sensors in the pan under my home heating gas furnace. The purpose of relocating the wires was to keep them from being accidentally damaged when removing the furnace filter for cleaning. I was very pleased with the work Chuck did and the new layout is a substantial improvement.
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By Glenn H. on 12/01/17
Wahl was fantastic! My furnace went over the weekend and someone came out that day to check for me. Two days later I had an appointment set up to get a new furnace. The morning of my install, I was called first thing and told that the furnace that came was damag...
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Wahl was fantastic! My furnace went over the weekend and someone came out that day to check for me. Two days later I had an appointment set up to get a new furnace. The morning of my install, I was called first thing and told that the furnace that came was damaged and I would be the first appointment the next day. The crew was at my house first thing in the morning and did an excellent job. I also received some additional tune ups for my trouble that was ultimately something out of Wahl's control. I would highly recommend to anyone that wants a personalized experience.
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By maureen@cthompsoninsurance.com on 12/01/17
both know their jobs well...both efficient, personable, neat...answered all questions and clearly explained what they were doing. would recommend both for any future jobs.

By Diana B. on 12/01/17
The service was outstanding. Thanks!

By John L. on 11/30/17
Chuck worked on relocating wiring to the water leak sensors in the pan under my home heating gas furnace. The purpose of relocating the wires was to keep them from being accidentally damaged when removing the furnace filter for cleaning. I was very pleased with t...
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Chuck worked on relocating wiring to the water leak sensors in the pan under my home heating gas furnace. The purpose of relocating the wires was to keep them from being accidentally damaged when removing the furnace filter for cleaning. I was very pleased with the work Chuck did and the new layout is a substantial improvement.
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By Diana B. on 11/30/17
Aron, Mike and Wes were professional and thorough and went above and beyond to install our new gas lines and clean up after themselves. We are extremely pleased with their work.

By Dennis S. on 11/28/17
Mike and Wes did a very careful and thorough installment of my new funace and that I greatly appreciate. They explained everything I needed to know and even cleaned up after themselves. They worked well as a team and had the work done very quickly. Thank again! Denny
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