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By Donald G. on 10/15/19
I am very pleased with the way Kerry and Jennifer helped me with my heat duct problem. Jennifer arranged an appointment very quickly, and she was polite and professional. Kerry sat down and explained to us what was happening, and what was needed. He was also very n...
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I am very pleased with the way Kerry and Jennifer helped me with my heat duct problem. Jennifer arranged an appointment very quickly, and she was polite and professional. Kerry sat down and explained to us what was happening, and what was needed. He was also very nice and professional. I have no complaints about them.
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By Barrie C. on 10/13/19
Knowledgeable, thorough and friendly

By Marie T. on 10/12/19
Dale was terrific! He clearly explained the problem I had, gave me a detailed summary of what would be involved to fix it, and assured me that the work would be completed in the time frame we discussed. His professionalism and positive attitude even softened the financial blow :-)

By Marshall M. on 10/12/19
I was given an estimate of $410 That estimate balloons to over $1100 This in my opinion is a terrible way to do business

By Maryam S. on 10/10/19
Very friendly and knowledgeable. Didn't try to up-sell or promote unnecessary services.

By Richard M. on 10/09/19
Great company in all respects!

By Richard M. on 10/09/19
Great company to work with in all respects..

By Erica S. on 10/08/19
Matt was very knowledgeable and efficient. He listened to my concerns and was able to resolve my issue in a timely manor. I will definitely keep your company in mind for any future services needed.

By Billy E. on 10/05/19
was very happy with quality of work and was done in a timely manner.

By Jamie I. on 10/04/19
We recently moved to the area from out of state and found W.E. Brown in a google search. THEY ARE AMAZING. We have used them for electric, HVAC repair, and soon plumbing. Their customer service is unreal and I was blown away when notes from the visit came to my ema...
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We recently moved to the area from out of state and found W.E. Brown in a google search. THEY ARE AMAZING. We have used them for electric, HVAC repair, and soon plumbing. Their customer service is unreal and I was blown away when notes from the visit came to my email. They are so thorough, friendly, and I feel like the price is incredibly reasonable for such a job well done. Carrie worked on our HVAC and Michael was the electrician who did a TON of repairs to our home. They are both superb in their professions. Erin is also incredibly responsive and kind. 100% recommend this company and their service partner plan.
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By Elizabeth F. on 10/04/19
Travis is incredibly knowledgeable and explained everything in detail before he began five hours of work to get our AC up and running. He went the extra mile by replacing our faulty thermostat and repaired our HVAC condensate line even though these issues were not ...
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Travis is incredibly knowledgeable and explained everything in detail before he began five hours of work to get our AC up and running. He went the extra mile by replacing our faulty thermostat and repaired our HVAC condensate line even though these issues were not on the schedule for today. W.E. Brown has always been our go to for HVAC and plumbing issues.
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By Billy E. on 10/04/19
w e brown came to my house and replaced sink and commode.did excellent work in a timely manner.before he started work explained to me what he was doing if he thought he had to do something a little different.would recommend w e brown

By Debra B L. on 10/03/19
Dale Worrell from plumbing has come here for many years, over which time he’s installed a kitchen faucet, a shower assembly and even a toilet. His work is flawless. I consider him a friend and feel fortunate to have a person of his caliber to depend upon. Offic...
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Dale Worrell from plumbing has come here for many years, over which time he’s installed a kitchen faucet, a shower assembly and even a toilet. His work is flawless. I consider him a friend and feel fortunate to have a person of his caliber to depend upon. Office personnel have always been pleasant and professional.
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By Debra B L. on 10/03/19
Dale Worrell has come here for years, over which time he’s installed a kitchen faucet, shower assembly, and even a new toilet. His work is flawless. I consider him a friend and feel lucky to be able to depend on a person of his caliber. My interactions with ...
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Dale Worrell has come here for years, over which time he’s installed a kitchen faucet, shower assembly, and even a new toilet. His work is flawless. I consider him a friend and feel lucky to be able to depend on a person of his caliber. My interactions with office personnel have always been pleasant and professional.
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By Bodi G W. on 10/02/19
Travis came out and did a thorough inspection process on both my HVAC units. I feel completely informed to make the right choices going forward. Thank you sir!

By Theodore B. on 10/01/19
Both Jennifer and Daniel were friendly courteous and professional in manner. They explained things well and made this a pleasant experience. They exemplify the type of people you want representing your company. Will definitely recommend you to others.

By Anne B. on 10/01/19
Dale is great! I am so thankful for W.E.Brown taking care of the HVAC and recent plumbing problem. Everyone is so helpful, professional and nice. Quick response time and problems solved!

By Theodore B. on 09/30/19
Called WE Brown due to a problem with a shower faucet issue I was having that I could not resolve. Jennifer set up an appointment for me and explained how the service calls were handled . Very friendly and helpful. They called ahead and were prompt in arriving. The...
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Called WE Brown due to a problem with a shower faucet issue I was having that I could not resolve. Jennifer set up an appointment for me and explained how the service calls were handled . Very friendly and helpful. They called ahead and were prompt in arriving. The technician Daniel was able to diagnose and fix the problem in a matter of 30 minutes and at a reasonable price. Daniel was very courteous and explained what he did and why . He acted in a respectful and professional manner. Jennifer and Daniel are the kind of people you want to represent your company to the public.
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By Theodore B. on 09/30/19
Called WE Brown due to a problem with a shower faucet issue I was having that I could not resolve. Jennifer set up an appointment for me and explained how the service calls were handled . Very friendly and helpful. They called ahead and were prompt in arriving. The...
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Called WE Brown due to a problem with a shower faucet issue I was having that I could not resolve. Jennifer set up an appointment for me and explained how the service calls were handled . Very friendly and helpful. They called ahead and were prompt in arriving. The technician Daniel was able to diagnose and fix the problem in a matter of 30 minutes and at a reasonable price. Daniel was very courteous and explained what he did and why . He acted in a respectful and professional manner. Jennifer and Daniel are the kind of people you want to represent your company to the public.
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By Homes by N. on 09/30/19
the mechanic showed up on time and did an excellent job.
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Select any employee to see all their reviews.

Matt C
4 Years
Rating:
96 total reviews!
Dale W
13 Years
Rating:
84 total reviews!
Erin M
Customer Service Rep.
Rating:
(242 total reviews)
Jennifer P
Customer Service Rep.
Rating:
(184 total reviews)
Daniel M
16 Years
Rating:
(80 total reviews)
Kerry F
Rating:
(76 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period W. E. Brown has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at W. E. Brown. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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