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By Kyle & Vicki S. on 02/22/19
I was very pleased with my furnace tech Patrick C and also Michelle Morgan foe another fantastic maintenance job on my furnace, I would recommend Vans ONE HOUR HEATING AND COOLING HIGHLY! Vicki Sjoholm

By Vicki S. on 02/21/19
I was once again very pleased with the professionalism we always get from Vans One Hour, Thank you Michelle Morgan and Patrick! I would recommend Vans in a heartbeat!

By Vicki S. on 02/21/19
I was once again very pleased with the crew from Vans One Hour for my maintenance on my furnace, Thank you Michelle Morgan and furnace Tech Patrick

By ARTHUR H. on 02/20/19
Professional and informative

By Kathy R. on 02/20/19
Eugene was at my house from 10:30 am to 6:30 pm on Monday installing a new furnace. My very old furnace died on a Sunday! Eugene was prompt, courteous, and a very hard worker. I was impressed with his craftsmanship (I had no idea installing a furnace required trips...
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Eugene was at my house from 10:30 am to 6:30 pm on Monday installing a new furnace. My very old furnace died on a Sunday! Eugene was prompt, courteous, and a very hard worker. I was impressed with his craftsmanship (I had no idea installing a furnace required trips to the shop to “make tin” for custom-fitting ductwork), cleanliness, and attention to detail. If a furnace can be beautiful, I now own a beautiful furnace. The service rep Chris, who came on Sunday, was also terrific. When he realized my old furnace would require expensive and potentially unreliable repairs, he fully informed me of my options, and despite another customer frantically calling him, he took time with me to make sure I understood everything. Chris arranged to have a sales rep come that day. Then Steve arrived (on Sunday, remember) showing no displeasure at having his weekend plans disrupted. Steve is also a great representative of Van’s. He thoroughly explained the options and pricing. I never felt pressured or confused. Everything he promised happened the next day. Van’s is a great company!
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By Lee B. on 02/19/19
I have been using Van's for over ten years and am very satisfied with their service.

By Nancy P. on 02/18/19
Review for Richard S. (Richie).. don't have accounts to submit review... He did an excellent job.. Great explanations and I will need follow up tomorrow in refernce to paperwork.

By Judy C. on 02/17/19
4 stars. Great job recommend

By Chris C. on 02/16/19
Matthew was so professional, kind and trustworthy.

By Pat & Sue M. on 02/16/19
Great job

By Edward A. on 02/15/19
Nuegi was our service rep today, and he was extremely friendly and informative. We are extremely pleased with Van's, and have used no other service for many years. They are our first and only choice, and we have recommended them to others.

By Roger & Judy P. on 02/15/19
We had excellent service with this company and it's employees. Very prompt, professional, and courteous service and would highly recommend them!

By Brenda L. on 02/14/19
Awesome as usual. Bailey was right on time and installed the part for free (old one was under warranty). I've also spoken to Noah on the phone and he's completely professional and super nice! I continue to be impressed with the high quality customer service. Every....
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Awesome as usual. Bailey was right on time and installed the part for free (old one was under warranty). I've also spoken to Noah on the phone and he's completely professional and super nice! I continue to be impressed with the high quality customer service. Every.Single.Person that I have dealt with has been excellent, nice, knowledgeable and did the job right from start to finish. I've never experienced a track record from a company like this ever before! I'm so blessed to have them as my HVAC people! Thanks again, Van's!
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By John & Jackie A. on 02/14/19
Great service and very knowledgeable technician.

By Mary Beth C. on 02/13/19
Prompt. Professional. Thorough. Answered all questions and explained options. Plus a really nice guy is Matthew. Confirmed appointment twice, absolutely on-time. You can have confidence in Van's One Hour services.

By Brad P. on 02/10/19
Very friendly and knowledgeable

By Bob & Tami B. on 02/08/19
Jason and Brad did a great job. Took their time and were through.

By Steve & Mary S. on 02/07/19
Very good experience

By Amy B. on 02/06/19
Jason P and Richie came out today to replace our boiler. I work from home and they were so quiet I didn’t even know they were here! They were on time, professional, polite and kind - even to my dog when he got in the way! They explained how to use the new thermos...
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Jason P and Richie came out today to replace our boiler. I work from home and they were so quiet I didn’t even know they were here! They were on time, professional, polite and kind - even to my dog when he got in the way! They explained how to use the new thermostat and went over noises we might here. I would absolutely recommend this company!
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By Brad P. on 02/04/19
Very friendly and knowledgeable
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CALL TO SCHEDULE
920-336-2816

Select any employee to see all their reviews.

Eugene D
7 Years
Rating:
207 total reviews!
Jason P
17 Years
Rating:
203 total reviews!
Noah K
Customer Service Rep.
6 Years
Rating:
(334 total reviews)
Michelle M
Customer Service Rep.
13 Years
Rating:
(325 total reviews)
Dann H
10 Years
Rating:
(139 total reviews)
Nick T
4 Years
Rating:
(111 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Van's One Hour - Green Bay has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Van's One Hour - Green Bay. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
920-336-2816
Nick T has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
111 total reviews
In his personal time Nick enjoys spending time with his sons, playing ice hockey, and grilling out. Nick also likes genealogy, photography, and announcing for the Algoma Guins baseball team. Nick lives in the Kewaunee area with his wife and 2 sons.
By Cheryl B. on 12/30/18
Nick was very helpful and very thorough. He even pointed out that our dehumidifier was a callback model. We appreciated it very much.

By Cindi D. on 12/19/18
Nick was great, gave me a lot of good information and wasn't pushy about trying to sell me anything. When my furnace and AC need to be replaced, I will most defiantly keep Vans in mind.

By Thomas K. on 12/18/18
these guys know their stuff, highly knowledgeable and skilled. experienced absolutely no problems with these guys from start to finish glad to have them service my heating and air conditioning. Nick, Matthew, Patrick, and Nuegi awesome job guys thanks

By Therese B. on 11/29/18
Nick was so so helpful! He was very professional yet friendly, realistic, and empathic to my situation. You could easily recognize his knowledge of the business and its components! He presented a plan was individualized and affordable! Thanks Nick!

By Rozann R. on 10/17/18
Nick came to give an evaluation of home for new furnace. He did an excellent job of covering all rooms, registers, etc. He explained the differences in all the furnaces and which one would best meet my needs. He also told me about all the options there are in pu...
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Nick came to give an evaluation of home for new furnace. He did an excellent job of covering all rooms, registers, etc. He explained the differences in all the furnaces and which one would best meet my needs. He also told me about all the options there are in purchasing and all the financial information I had questions on. He did a terrific job and spent a lot of time making sure I was happy with the evaluation.
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By Judith S. on 10/03/18
Nick is professional and personable.

By Wayne B. on 09/27/18
Awesome job

By Eric D. on 09/25/18
Nick T. came out to our house to give a quote for a new furnace and AC system. He was very friendly, knowledgeable, and insightful- almost like having a friend over. He meticulously looked over our current system and ductwork, got accurate square footage measuremen...
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Nick T. came out to our house to give a quote for a new furnace and AC system. He was very friendly, knowledgeable, and insightful- almost like having a friend over. He meticulously looked over our current system and ductwork, got accurate square footage measurements, and ran an air quality test in which he was even able to tell we had candles burning that morning. Every question I had was answered. Nick is a professional person and a great frontman for Van’s One Hour. Thanks guys!
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By Josh R. on 08/28/18
Nick came over and gave an estimate for a future furnace installation. His knowledge and professionalism was greatly appreciated. He gave me tips on how to make my current system better, but also informed me of the benefits of the more efficient equipment and how i...
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Nick came over and gave an estimate for a future furnace installation. His knowledge and professionalism was greatly appreciated. He gave me tips on how to make my current system better, but also informed me of the benefits of the more efficient equipment and how it would improve my home air quality. It was a great experience without feeling pressure to buy.
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By Todd D. on 08/17/18
I had a furnace issue many months ago and called Van's to come and take a look. The technician gave honest answers to the issues. It was suggested that I have someone come out to talk about replacement. Two people came to my home and did an extremely thorough wa...
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I had a furnace issue many months ago and called Van's to come and take a look. The technician gave honest answers to the issues. It was suggested that I have someone come out to talk about replacement. Two people came to my home and did an extremely thorough walkthrough with me, explaining air flow, duct work and many other things. They took photos and wrote notes. I received a quote later that day for a new furnace / air and duct work. It was reasonable. I also decided to wait to have it done. Now, 8 months later I called them again and the person who quoted me the furnace came out the next day and still had the notes, pictures and recalled what we had discussed. Excellent customer service, very professional. I would recommend Van's to anyone in need of new or repair of their furnace/air. Awesome work!
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By Cathy G. on 08/16/18
Both Nuegi and Nick were awesome. They were super professional and very nice. They took their time and answered every question we had. Every thing was explained and thoroughly described and yet never felt pressured to buy anything. When we were ready to purchase, ...
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Both Nuegi and Nick were awesome. They were super professional and very nice. They took their time and answered every question we had. Every thing was explained and thoroughly described and yet never felt pressured to buy anything. When we were ready to purchase, we had multiple options with different warranty options, and different pricing options as well. Would highly recommend to anyone who has heating/cooling needs.
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By Jeffery S. on 08/01/18
Nick was very well versed in the various air quality products he represents and extremely non pressure. He provided us with information and a quote to let us decide what services we wanted.

By Ross L. on 07/27/18
Nick is a great guy. Very professional, organized, and personable.

By Karen and D. on 07/15/18
Nick was very personable, knowledgeable, and answered all of our questions without making us feel rushed or pressured. We feel he helped us select the best air conditioner and furnace for our home.

By Rick and Ruth B. on 07/11/18
Nick T. came to our home to give us a very thorough estimate on a cooling system. He was professional, on time, and explained all components of our heating/cooling systems. He was personable and willing to answer all our questions. Thank you, Nick!

By Amy C. on 07/08/18
Nick T recently helped me with my needs to get a new air conditioning unit. I was so happy with his service. Very helpful, informative, and easy to talk with. I had an appointment within the week & am so pleased that my service was scheduled for just a week later.

By Greg & Lisa C. on 07/06/18
I just wanted to let you know that the guys did great for me last week. I sincerely appreciated that they stayed a bit later on Thursday to make sure the A/C was working also. I felt bad because they were still there after 6, but it was very much appreciated. Ov...
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I just wanted to let you know that the guys did great for me last week. I sincerely appreciated that they stayed a bit later on Thursday to make sure the A/C was working also. I felt bad because they were still there after 6, but it was very much appreciated. Overall, I can't say enough about how thorough and professional they were. If you can please share my gratitude with them and their managers. I felt they definitely went above and beyond, as did you in being patient with Lisa and I through the process. We were obviously a bit upset at the previous owners for putting us in the situation, but you and the team turned it into a positive experience. We're very happy with Van's and appreciate all of the time and assistance each of you put in with us. Thank you! Greg​
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By Bev & Dick R. on 07/05/18
Nick is very knowledgeable and has a great personality. He is considerate, easy to talk with and answered all of our questions. He sold us the system that met our needs perfectly and is best for us. Nick is a great service provider representing your company and we ...
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Nick is very knowledgeable and has a great personality. He is considerate, easy to talk with and answered all of our questions. He sold us the system that met our needs perfectly and is best for us. Nick is a great service provider representing your company and we will highly recommend him to our friends and family. We give Nick five stars! Sincerely, Dick & Bev
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By KATHIE J. G. on 06/28/18
(No Comment)

By Barbara M. on 06/19/18
Last month when the service man was here to do the annual ac tuneup he also safety checked our furnace and found cracks in the heat exchanger. He called Van's and within half an hour Nick arrived with information about choosing a new furnace. He measured our house ...
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Last month when the service man was here to do the annual ac tuneup he also safety checked our furnace and found cracks in the heat exchanger. He called Van's and within half an hour Nick arrived with information about choosing a new furnace. He measured our house and analyzed the ducts so that he could recommend a proper size furnace. He had three options for us at three different prices and with three different warranties. We discussed our needs and agreed to purchase the most expensive because of the 12 year warranty. He crunched the numbers and was able to arrive at a price agreeable to all and because we paid cash he was able to give us an additional discount. He arranged for the furnace to be installed within the next couple days. Hearing the unhappy news that we needed a new furnace was mitigated by Nick's cheerful demeanor and patience with all our questions. He was willing to bend over backwards to make sure we understood what we needed and what we were getting. an excellent and pleasant experience overall.
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