CALL TO SCHEDULE
920-336-2816
By Steve & Mary S. on 02/07/19
Very good experience

By Amy B. on 02/06/19
Jason P and Richie came out today to replace our boiler. I work from home and they were so quiet I didn’t even know they were here! They were on time, professional, polite and kind - even to my dog when he got in the way! They explained how to use the new thermos...
(View More)
Jason P and Richie came out today to replace our boiler. I work from home and they were so quiet I didn’t even know they were here! They were on time, professional, polite and kind - even to my dog when he got in the way! They explained how to use the new thermostat and went over noises we might here. I would absolutely recommend this company!
(View Less)

By Brad P. on 02/04/19
Very friendly and knowledgeable

By Becky P. on 02/04/19
Jason and Richie put in our new furnace and both provided friendly, professional service. They answered our questions and explained everything in great detail. Van’s is highly recommended!

By Becky P. on 02/04/19
Provided very professional and friendly service.

By Becky P. on 02/04/19
Provided very professional and friendly service.

By Becky P. on 02/04/19
Very friendly and knowledgeable

By Jim T. on 02/03/19
Bailey was very courteous and friendly. Also he didn't mind me watching the diagnosis process . The problem was quickly found, could not be fixed without a replacement part that would have to be ordered. My house was steadily getting colder, he did not have any...
(View More)
Bailey was very courteous and friendly. Also he didn't mind me watching the diagnosis process . The problem was quickly found, could not be fixed without a replacement part that would have to be ordered. My house was steadily getting colder, he did not have any space heaters left in his van. He went back to De Pere to bring me 3 space heaters which heated my home pretty well. This was on a day, 12-30 that didn't get above 0 with a forecast overnight low of -15.
(View Less)

By Peter T. on 02/01/19
Excellent and very thorough service. Technician was courteous and knowledgeable. I was impressed with the speed and level of service.

By Jackie G. on 02/01/19
Eugene D. and Brad came last Friday to do a duct cleaning. They were very personable and competent. They did a great job and were very helpful. They are a credit to the company!

By Mike S. on 01/31/19
I don't post reviews online, however, if I did I would rate Van's, your performance and Steve's at a 12! I have and will continue to recomend your company.

By Susan H. on 01/31/19
With such cold weather, we were glad to be Van’s One Hour club members. Our system went down, and they were there to help. The technician, Nuegi, was awesome. Thank you Van’s

By Jessica M. on 01/31/19
Our heat went out in the middle of the night on one of the coldest days of the year. Patrick was there with in a couple hours and determined we needed a new part, but that he wouldn’t be back until the morning once their suppliers opened up. In the mean time he l...
(View More)
Our heat went out in the middle of the night on one of the coldest days of the year. Patrick was there with in a couple hours and determined we needed a new part, but that he wouldn’t be back until the morning once their suppliers opened up. In the mean time he left us a space heater which was greatly appreciated. That morning we were notified that the part that was needing to be replaced was going to have to be ordered, but that it wouldn’t be in until the next day. Chris H. realized we didn’t have that kind of time to wait around as we were in the middle of some pretty severe negative temps for the next couple of days. So they came back to do what they had to do to get our heat working until they could get us the new part. And they did exactly that. Because Chris H. And Cheyne we had our heat back on by that late afternoon and they didn’t even need the new part that was ordered. Over the course of the 17-18 hours with out heat we dealt with a few different employees due to shift changes and everyone was excellent. They kept great notes between them so it wasn’t like starting over from square one each time we saw a new person. They really made us feel like we were their top priority at getting us our heat back on and safely. Huge thanks to Chris, Cheyne and Patrick! Our family was so thankful we had our warm house back and we’re amazed with how incredibly easy you guys were to work with. Highly recommend!
(View Less)

By Dave O. on 01/31/19
Bailey was very informative and detailed and quick to my house. coldest day of the year! thank you for the help!

By Kelly P. on 01/31/19
Our condensation pump for our new boiler was leaking water and Chris came out to take a look at it. He was able to replace the hose for us and showed us the old hose and why it was leaking. Just like the last time Chris helped us, he was very professional and did a...
(View More)
Our condensation pump for our new boiler was leaking water and Chris came out to take a look at it. He was able to replace the hose for us and showed us the old hose and why it was leaking. Just like the last time Chris helped us, he was very professional and did a great job. I would highly recommend Chris and even Van's as a company for any heating or cooling needs.
(View Less)

By Kelly P. on 01/31/19
We have a boiler system for heat and we weren't getting any heat on the second floor. I attempted to bleed the system with didn't seem to help, so we made a call for the professionals to come. Chris was our service pro, and he was great. Turned out the pressure was...
(View More)
We have a boiler system for heat and we weren't getting any heat on the second floor. I attempted to bleed the system with didn't seem to help, so we made a call for the professionals to come. Chris was our service pro, and he was great. Turned out the pressure was low on the boiler which I had no idea how to fix and there was an air lock in the pipes that he was able to get out. The upstairs now heats and everything is great again.The price was also great, we paid under $100 for our visit. He also gave us some great tips on carbon monoxide detectors that I didn't know and my wife and I are now looking into to as well as recommended a tune up on the boiler which we new we were over due for. We will definitely be scheduling that with Van's. Thanks Van's and Chris for getting us warmed up again. I highly recommend this company for your heating and cooling services. UPDATE: We had Jason and Richie come out and install a new boiler for us. They were very professional and did the 2 day job while keeping us heat for the night from out old boiler. Each day they showed me the work they had gotten done and explained what still needed to be finished for the next day. After they were finished, they showed me our new boiler and how it was hooked up and even treated us to some extras due to the ease of future upgrades we are planning on as well as just not wanting to create trip hazards for us. I would definitely recommend them for anybody looking to get a new boiler installed in their home.
(View Less)

By Brian & Trudy S. on 01/30/19
(no comment)

By Lisa H. on 01/29/19
Ben was very professional and explained everything that was going on with our furnace. Top notch all the way! Thanks so much Ben!!

By Andy G. on 01/28/19
They called us back after less than 15 minutes of leaving a message. When they told us that our old furnace had multiple problems causing it to stop running they walked us through the process of buying a new one. We made an appointment for the next morning for inst...
(View More)
They called us back after less than 15 minutes of leaving a message. When they told us that our old furnace had multiple problems causing it to stop running they walked us through the process of buying a new one. We made an appointment for the next morning for installation. In the meantime they gave us space heaters to keep us comfortable.The service pros drove out in blizzard conditions to install our new furnace, explained the thermostat and left everything clean. They were professional and polite. Thank you!.
(View Less)

By Debra S. on 01/27/19
(no comment)
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
920-336-2816

Select any employee to see all their reviews.

Jake G
Customer Service Rep.
1 Year
Rating:
(20 total reviews)
Matthew P
Rating:Just Launched

* Total number of reviews and star-ratings are based on data collected during the time period Van's One Hour - Green Bay has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
920-336-2816

Customer service is always a top priority at Van's One Hour - Green Bay. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.