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By Deanne & Karsten S. on 05/03/18
Prompt and professional service.

By Laura D. on 05/02/18
I have had Van,s one hour for years. They are always helpful, but never pushy.

By Sandy & Tom S. on 04/30/18
Very happy with service again.

By Wayne K. on 04/29/18
Service was excellent and performed in a timely manner. Oscar was very polite.

By Ralph & Darlene R. on 04/27/18
Lonnie was right on time and did an excellent job!! He educated us to the importance of having our Carbon Monoxide detector in the right place. We are now taking care of that. We would recommend Van's to anyone!!

By Ralph & Darlene R. on 04/27/18
Lonnie was on time and did an excellent job!! He educated us as to what is recommended for the safety of our family of which we are following through with today and taking care of. We really appreciated his knowledge and helpfulness!

By Ray W. on 04/25/18
very happy with the work that Jason and the other guys did to get his gas line run in his home, he is very happy to be a club member with us and Dann always provides good service.

By Richard & Teri W. on 04/24/18
Noah and Oscar were great to work with as a team. Noah confirmed out appt a few days ahead of time and Oscar let us know when he was on his way. Oscar was very thorough and explained what he was doing as he checked out our furnace and air conditioning unit. Very po...
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Noah and Oscar were great to work with as a team. Noah confirmed out appt a few days ahead of time and Oscar let us know when he was on his way. Oscar was very thorough and explained what he was doing as he checked out our furnace and air conditioning unit. Very polite and friendly. He also LOVED our dog which is always a plus in my book.
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By Karen M. on 04/24/18
Had Alexa come to our house because furnace was not running. Figured out the problem & came back next day when they received the part that was needed. Very friendly and was very knowledgeable. Hope if ever need assistance from Van’s One Hour hope Alexa will be th...
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Had Alexa come to our house because furnace was not running. Figured out the problem & came back next day when they received the part that was needed. Very friendly and was very knowledgeable. Hope if ever need assistance from Van’s One Hour hope Alexa will be the one to come to our home. Did an excellent job !! Very satisfied
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By James & Carolyn T. on 04/24/18
Like every service person at Vans they are always trying to upsell. The worst part of the maintenance experience.

By Robert L. on 04/24/18
My experience with the service pro ,Jason P., was Phenomenal. He was extremely kind and had answers to all of my families questions and concerns. He was very professional and sets a great example for all in home service.

By Bill B. on 04/23/18
Zach was amazing and his partner today was also

By Howard E. on 04/23/18
Good service

By John & Vicki W. on 04/20/18
I have been a customer of Van's Heating & Cooling for several years. The past number of times I had a serviceman by the name of Dan ,who was always courteous, making recommendations without being pushy. Yesterday I had a new serviceman, Oscar. He was also very cour...
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I have been a customer of Van's Heating & Cooling for several years. The past number of times I had a serviceman by the name of Dan ,who was always courteous, making recommendations without being pushy. Yesterday I had a new serviceman, Oscar. He was also very courteous, seemed knowledgeable, had a genuine concern for the equipment he was servicing, and also made recommendations without being pushy. I have never had any issues with any of the staff at Van's.
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By john f. on 04/17/18
Hi. I am very satisfied with Van's and Chris who did a good, thorough check of my furnace. He did multiple checks on the system, explained stuff to me and fixed the problem. Chris also reviewed all the options, programs, etc. available from Van's. I would like him ...
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Hi. I am very satisfied with Van's and Chris who did a good, thorough check of my furnace. He did multiple checks on the system, explained stuff to me and fixed the problem. Chris also reviewed all the options, programs, etc. available from Van's. I would like him to be the technician if I ever have any other heating or a/c problems. Keep up the good work. John
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By AnnDrea G. on 04/16/18
Chris was very professional and knowledgeable in his expertise. Explained exactly what was occurring and suggested different options and reccommendations. Chris is a definite asset to your company.. Thank you for job well done!

By Mary Van V. on 04/16/18
Thank you Chris for coming out so quickly to fix my furnace, You had ti climb on the roof with all that snow, You were very brave and polite. It was a pleasure doing business with you.

By Eric & Jane J. on 04/13/18
Chris was very helpful and spent a lot of time making sure our system is functioning at its best. We needed to reconnect our thermostat to our WiFi and had had many unsuccessful attempts, but Chris was able to take care of that for us right away. He explained th...
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Chris was very helpful and spent a lot of time making sure our system is functioning at its best. We needed to reconnect our thermostat to our WiFi and had had many unsuccessful attempts, but Chris was able to take care of that for us right away. He explained things about the furnace very well, so I could understand what was going on.
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By Mike B. on 04/09/18
Nick was very detailed in calculating the best match product for our needs. He was always very professional & explained all options in great detail to ensure a good understanding for our choice. I did not receive a high pressure sales pitch even when he addressed s...
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Nick was very detailed in calculating the best match product for our needs. He was always very professional & explained all options in great detail to ensure a good understanding for our choice. I did not receive a high pressure sales pitch even when he addressed some items not related to our issue. A top notch advisor.
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By Mike B. on 04/09/18
Nuegi was about as professional as could ever be expected. He addressed the issue & was willing to do whatever it would take to resolve. You really do not run into this kind of customer service or drive very often. He was very thorough & explained everything that h...
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Nuegi was about as professional as could ever be expected. He addressed the issue & was willing to do whatever it would take to resolve. You really do not run into this kind of customer service or drive very often. He was very thorough & explained everything that had taken place as well as all test & inspection results with options for correction without a high pressure sales pitch. I would highly recommend him for service work.
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