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By Jacob W. on 05/17/18
Robert from Total Air was a godsend. I had contacted Total Air on referral from a friend to provide a second opinion (and potentially a quote) on a total system replacement. Robert came in and diagnosed an issue with my blower that the prior company didn't and he ...
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Robert from Total Air was a godsend. I had contacted Total Air on referral from a friend to provide a second opinion (and potentially a quote) on a total system replacement. Robert came in and diagnosed an issue with my blower that the prior company didn't and he had parts on hand to replace it that moment. He was quick and effective and ultimately he saved me $10k on a system replacement that isn't necessary just yet. I can't recommend Robert and by proxy Total Air enough!
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By Eve on 05/16/18
This was the first service I received from Total Heat & Air and I was very impressed. Robert explained in detail what was done and checked everything. I would highly recommend Total Heat & Air and will request Robert for my Fall check up. Eve

By Allison A. on 04/28/18
Punctual and professional

By Bob W. on 04/11/18
Robert Reed solved an A/C wiring problem that another company apparently did not know how to do or was trying to sell an unneeded solution. He was professional and personable and represented Total Air and Heat Company well.

By William E. on 04/04/18
Rudy was an excellent technician! He showed up on time, was very diligent in his work, and explained up front what he was going to do and look for in our HVAC systems. He was also very professional about his work, and explained what he had done at a level that I co...
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Rudy was an excellent technician! He showed up on time, was very diligent in his work, and explained up front what he was going to do and look for in our HVAC systems. He was also very professional about his work, and explained what he had done at a level that I could understand. Rudy is definitely a big asset to Total Air and Heat.
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By Linda K. on 03/29/18
Robert R was excellent, very professional, knowledgeable and was courteous not to get carpet dirty because it was raining outside. This company is honest and up front and I highly recommend them

By michael p. on 03/19/18
Robert Reed .On the spot ! very knowledgeable . Fixed what needed to be fixed, did not try to sell me a new AC unit. Highly recommended !

By Brian A. on 03/12/18
Rudy was on time and very courteous. He completed the work quickly and efficiently. Keep up the great job!

By Peggy P. on 03/09/18
Excellent job. Extremely polite and provided details of all the services he performed. He is a keeperTotal Air, treat him well.

By Christopher W. on 02/14/18
TotalAir Service Rep was prompt, even arriving a bit early. He was careful to put on paper slippers so that any dirt was not tracked into or around our home. He checked our 2 furnace systems, changing the filter on one of them, and leaving the other in place sinc...
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TotalAir Service Rep was prompt, even arriving a bit early. He was careful to put on paper slippers so that any dirt was not tracked into or around our home. He checked our 2 furnace systems, changing the filter on one of them, and leaving the other in place since it was still very clean. When asked if we could do anything to equalize the temperatures in our 2-story home, which has uneven heating due to bad ductwork layout at the time of construction 25+ years ago, he set up an appointment for that afternoon with one of the company specialists. Very satisfied.
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By Pat W. on 01/27/18
I have used this company for 30 years and have been consistently pleased with the service. I have an annual a/c and heating check and was visited this week by Cristian,who did an excellent job. He was professional and friendly. I highly recommend Total.

By James Michael C. on 01/25/18
I am very happy with the service provided by Christian. He was polite, helpful and actually tried to resolve concerns and provide satisfactory answers to questions I had. One suggestion: he needs a proper tool kit keyed to his HVAC repair/servicing role. Thanks Christian - good job

By David K. on 01/24/18
Cristian at Total Air and Heat did an excellent job servicing our equipment.

By Woody K. on 01/16/18
Robert was on time and knowledgeable. He found the issue with the furnace almost immediately, explained what he found, corrected the problem and had us running in less than 30 minutes. On one of the coldest days, we received same day service thanks to Robert. Gr...
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Robert was on time and knowledgeable. He found the issue with the furnace almost immediately, explained what he found, corrected the problem and had us running in less than 30 minutes. On one of the coldest days, we received same day service thanks to Robert. Great Service from Robert. Thanks
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By Carleen C. on 01/05/18
Rudy Oregon was an excellent technician. He was on time, introduced himself by name. H e listened to my comments and when he was finished with the work completed he talked to me about what could be done about the concern I had with particles coming through the...
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Rudy Oregon was an excellent technician. He was on time, introduced himself by name. H e listened to my comments and when he was finished with the work completed he talked to me about what could be done about the concern I had with particles coming through the heat vents. I received a call the same day from the office as a follow up on that issue. He is a tchnician who will follow through : a 5 Star Technician!!
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By Greg H. on 01/04/18
Cristian is a very nice service tech and does nice work. He is very polite and has good customer service skills. I would not hesitate to recommend him to anyone need HVAC service and Total Air & Heat is definitely a very good, honest HVAC company that is family o...
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Cristian is a very nice service tech and does nice work. He is very polite and has good customer service skills. I would not hesitate to recommend him to anyone need HVAC service and Total Air & Heat is definitely a very good, honest HVAC company that is family owned and passed down three generations. Total is here to stay and I will continue recommending them to my friends and family and hope to have them service my HVAC for a lifetime. Lastly, Total Air & Heat was recommended to me by Trane Corporate when I was having problems with my original Trane dealer's workmanship back in 2015. I was given the names of two companies in all of the Dallas Metroplex, one company in Grapevine and the other company in Richardson, Total Air & Heat, if that tells you anything. If Trane recommends them, that speaks volumes, in my mind, and now I know firsthand why Trane recommended them.
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By Duncan M. on 01/03/18
Christian came by this morning to work on one of my heating systems. He got it working but we agreed that it probably needs to be replaced (16 years old). Christian was extremely professional, informative and communicates well. He did not try to sell me a new fur...
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Christian came by this morning to work on one of my heating systems. He got it working but we agreed that it probably needs to be replaced (16 years old). Christian was extremely professional, informative and communicates well. He did not try to sell me a new furnace but made me aware of the potential for additional problems, which I appreciated. Christian checked all of the systems, changed the filters, and was finished in a reasonable period of time. I would recommend Christian to anyone getting their HVAC worked on by Total Heat and Air. Duncan M.
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By Jeffrrey S. on 12/31/17
Very helpful and knowledgeable.

By Dale H. on 12/30/17
Our technician (Cristian Villalobos) was very courteous and Professional. Ive been a client since our HVAC install with Total Air and Heat about 10 years ago. I would recommend this company to anybody who needs a service call or complete install.

By Jayne B. on 12/29/17
Colin has provided service at both our home and our businesses for years. The quality of his work is always exceptional and he is always polite, friendly and professional. He is the primary reason that we have done business with Total for so many years.
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972-591-0890

Select any employee to see all their reviews.

Robert R
Rating:
74 total reviews!
Colin L
Rating:
67 total reviews!
Cherie F
Customer Service Rep.
5 Years
Rating:
(2 total reviews)
Haylea J
Customer Service Rep.
Rating:Just Launched
Arturo N
Rating:
(28 total reviews)
Tino N
Rating:
(19 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Total Air and Heat Company has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Total Air and Heat Company. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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