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By Sundi & Josh T. on 12/23/19
Once again we were in a bind and Swick was amazing!!!!! Always our first call! thank you!!

By Mike T. on 12/09/19
Recently, Jon Kataja (Service Technician) came to our daughter's house to repair a natural gas Franklin Stove. He was polite, kind, friendly, and he answered all our questions with his warm personality! He spent a considerable amount of time with us and never made ...
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Recently, Jon Kataja (Service Technician) came to our daughter's house to repair a natural gas Franklin Stove. He was polite, kind, friendly, and he answered all our questions with his warm personality! He spent a considerable amount of time with us and never made us feel rushed. He went above and beyond what we expected. He truly exemplifies what people are looking for today in customer service! Jon is a true professional! Mike T
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By Josh H. on 11/13/19
I was once a technician. I charges customers an hourly rate and parts. Swick charges me over $400 for a simple 20 to 30 minute job. I guess we agreed to disagree, but never again!

By Scott J. on 11/09/19
Repeat customer, and will be again. The scheduling was done in a professional and friendly manor, Travis, the tech, showed up on time and was very informative about my system and did a great job. The communication was very good from s scheduling thru service.

By Phyllis P. on 10/23/19
We are so pleased with the service we received from Tom M with Swick Home Services. He was very informative, answered all of our questions and very pleasant. Phyllis P

By Richard H. on 10/17/19
Outstanding customer service. Easy to make anappointmement. Very professional customer service and outstanding service provided by Travis Larson. He takes great care of my service needs.

By John S. on 10/11/19
Bruce P. was the Swick Tech -- did a great job for us (again)! Even volunteered to take measurements for a chimney liner install to eliminate the need for another Swick appointment....

By John S. on 10/10/19
Bruce P. from Swick came again to install a flex gas line for our LP stove. He also volunteered to take measurements and pics (eliminating an estimate we had scheduled for next week) for a chimney liner install. Bruce is friendly and professional. Swick has been...
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Bruce P. from Swick came again to install a flex gas line for our LP stove. He also volunteered to take measurements and pics (eliminating an estimate we had scheduled for next week) for a chimney liner install. Bruce is friendly and professional. Swick has been a pleasure to work with thus far!
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By Fred Bernard K. on 10/09/19
Excellent service. Explained and detailed everything. And very personable.

By Carol & David W. on 09/24/19
We're seasonal customers and located 100 miles from Swick's. Each year they both winterize and de-winterize for us. Knowing that everything that needs to be done will be completed professionally is comforting and greatly appreciated. We've had Swick's replace our ...
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We're seasonal customers and located 100 miles from Swick's. Each year they both winterize and de-winterize for us. Knowing that everything that needs to be done will be completed professionally is comforting and greatly appreciated. We've had Swick's replace our hot water heater, kitchen faucet, all plumbing lines, mixing valve, and furnace thermostat over the years. Whenever we've had concerns or issues, they have been quick to respond and address them. We've dealt with many employees of Swick's. Everyone is courteous, friendly, helpful, and knowledgeable. The service is timely, dependable, quick, and cleanliness is an important aspect of any job. We highly recommend Swick Home Services. C and D
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By Debora D. on 09/21/19
Excellent service with a very skilled technician. Arrived on time and worked on a very frustrating old home with crazy patched up plumbing for 7 hours. Never lost his cool and came up with the most cost effective way to solve the problems that other plumbers gave u...
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Excellent service with a very skilled technician. Arrived on time and worked on a very frustrating old home with crazy patched up plumbing for 7 hours. Never lost his cool and came up with the most cost effective way to solve the problems that other plumbers gave up on. We will continue to use Swick , and confidently request Connor.
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By Christina N. on 09/13/19
The best go to anywhere, highest quality full service and knowledge, realistic pricing, well-organized, long-established, always customer-oriented, honest, thorough, efficient, flexible, professional.

By Mike D. on 09/06/19
Travis did a very good job on our heat pump. Found a potential problem and resolved it, glad to know there is a is a knowledgeable and professional person to call

By Mary & Wes S. on 09/05/19
Thank you guys for the great service, on time, professional and very helpful always happy to use Swick. I would highly recommend the business.

By James & Norma M. on 08/29/19
Natalie is always pleasant & helpful on the phone. The 2 men explained things well and were alert to possible problems in installation of over-range-microwave. They volunteered to carry our big microwave out to our car as we were returning it. They were good to deal with.

By Glenda O. on 08/29/19
Great service from Bruce Pietila.. Arrived on time. Was courteous. A real gentleman. Wish all service people could be like Bruce

By Shirley & Mike T. on 08/20/19
I’m always happy with their prompt service!

By Carolyn F. on 08/12/19
Our recent experience with Swick employees was when Mike S. and Devin installed two Mitsubishi air conditioning units a week ago; however we have worked with Swick for many years as they did several projects/installations for us. We are never disappointed in any a...
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Our recent experience with Swick employees was when Mike S. and Devin installed two Mitsubishi air conditioning units a week ago; however we have worked with Swick for many years as they did several projects/installations for us. We are never disappointed in any aspect of Swick - from phone contact and online experience, to their TV ads and in-store contact, and mostly to the quality and care they put into their work and products. Their professional appearance and demeanor, along with their friendly and cooperative attitude speaks to the pride they take in their job. Their work is top quality and their work ethic is unmatched! They are efficient and competent. We trust them to always handle any project with care and confidence and they seem to treat our home with the care they would take with their own. We will continue to have Swick do work for us!
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By Carolyn F. on 08/12/19
We have had Swick do work for us for several years. We have ALWAYS been thrilled with how efficient, friendly, and professional they are. They have installed and maintained our furnace, water heater, replaced kitchen and bathroom counters and fixtures, including ...
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We have had Swick do work for us for several years. We have ALWAYS been thrilled with how efficient, friendly, and professional they are. They have installed and maintained our furnace, water heater, replaced kitchen and bathroom counters and fixtures, including toilets. Recently we had Mike S. and his helper install two Mitsubishi wall air conditioning units. It was a very complicated installation since we have a tri-level home with one unit on the upper level and one in the middle level, and the electric breaker box in the bottom level against a cement wall. It was difficult to feed the lines through the walls and the ceiling to the outside and to make the required holes in the walls and cement and siding. They did a fantastic job!!! Mike S. explained each unit and how to use it and maintain it. He asked our opinion of various things as he had choices of location, etc. The guys only took one 20 minute break for the entire 8 1/2 hours they were here. They wanted to get the job done for us and did a professional job. They cleaned up every speck of material and you wouldn't know they had done work except for the new items. We will ALWAYS have Swick work for us - we have always had an excellent relationship with the sales/maintenance/estimating/scheduling/ownership staff and they should be proud of the work they do and the fine people that they are!!!
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By Bob & Joanne B. on 08/08/19
Natalie, Austin, Bruce did great job with scheduling, notifiying when plumber would be arriving. Bruce did a super job in repairing plumbing issues, able to save money. Thank you.
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CALL TO SCHEDULE
906-228-3400
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Select any employee to see all their reviews.

Travis L
12 Years
Rating:
215 total reviews!
Jon K
Rating:
94 total reviews!
Austin M
Customer Service Rep.
Rating:
(336 total reviews)
Natalie S
Customer Service Rep.
Rating:
(36 total reviews)
Mike H
Rating:
(69 total reviews)
Darryn A
1 Year
Rating:
(41 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Swick Home Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Swick Home Services. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
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Wayne Y has a 4.5-Star average rating and a total of 13 total reviews
13 total reviews
By Mary & Wes S. on 09/05/19
Thank you guys for the great service, on time, professional and very helpful always happy to use Swick. I would highly recommend the business.

By Colleen W. on 04/26/19
Great customer service, visit was for a water heater flush, got the job done quickly (less than 45 minutes), no water mess and billing process went as expected.

By Lynn C. on 04/12/19
Although Swick is considered to be one of the more expensive furnace repair places in the heating and cooling business, I have always called on you first. I don't mind paying a little more for good service. Wayne and your Maintenance Supervisor (I'm sorry that I...
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Although Swick is considered to be one of the more expensive furnace repair places in the heating and cooling business, I have always called on you first. I don't mind paying a little more for good service. Wayne and your Maintenance Supervisor (I'm sorry that I don't remember his name) were prompt, courteous, and didn't berate me for failing to have my furnace serviced sooner. Wayne offered me a quote for a replacement furnace, but didn't push the issue. I really appreciate not being scolded or rushed into making a decision as costly as this will be. I would not hesitate to call again. Knowing how much a new furnace will cost, I have begun to budget with eventual replacement in mind. Hopefully that will not be too soon. Back Next Back Next not hesitate to call again. I also now have an accurate idea of how much a new unit will cost and have begun to budget for eventual replacement. Hopefully that will not be too soon.
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By David C. on 04/10/19
When our furnace was in need of service, one call to Swick and Wayne Y. was there the very next morning. He vacuumed around the furnace, inside and out, oiled the blower motor, changed the oil nozzle, and the oil tank filter. He was very polite and well trained i...
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When our furnace was in need of service, one call to Swick and Wayne Y. was there the very next morning. He vacuumed around the furnace, inside and out, oiled the blower motor, changed the oil nozzle, and the oil tank filter. He was very polite and well trained in all that he did. He even listen to our concerns and was able to fine tune the blower motor so that it wouldn't blow out cool air. Before he left, he gave us an option for a new furnace, since ours is 25 years old. There is no need to throw away something that still works. It was still very thoughtful. Wayne came today with a ride along supervisor, who's name escapes me. Sorry. When the bill was presented, it was way lower then originally quoted, since they offered a military discount because of my sister' time spent in the Army. Again, our thanks goes out to Wayne Y, and your helper. It was great meeting both of you.
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By Lynn C. on 04/10/19
When our furnace was in need of service, one call to Swick and Wayne Y. was there the very next morning. He vacuumed around the furnace, inside and out, oiled the blower motor, changed the oil nozzle, and the oil tank filter. He was very polite and well trained i...
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When our furnace was in need of service, one call to Swick and Wayne Y. was there the very next morning. He vacuumed around the furnace, inside and out, oiled the blower motor, changed the oil nozzle, and the oil tank filter. He was very polite and well trained in all that he did. He even listen to our concerns and was able to fine tune the blower motor so that it wouldn't blow out cool air. Before he left, he gave us an option for a new furnace, since ours is 25 years old. There is no need to throw away something that still works. It was still very thoughtful. Wayne came today with a ride along supervisor, who's name escapes me. Sorry. When the bill was presented, it was way lower then originally quoted, since they offered a military discount because of my sister' time spent in the Army. Again, our thanks goes out to Wayne Y, and your helper. It was great meeting both of you.
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By Kevin C. on 03/09/19
The Swick employees are timely when they come to complete scheduled service. They've always done very good work on our appliances/facilities.

By Jack & Gail S. on 01/18/19
Wayne was on time, informative and pleasant. He also pointed out a few things that we might try an some things maybe we should not be doing. Simple reasons to maybe save some money and grief in the future.

By CN R. on 08/20/18
DTE sent us a technician from SWICK as they have a contract with the company to fix central air conditioning. The technician who came was so stupid, he didn't even start the unit and spent about 30 minutes(most of the time spent in contacting DTE) and telling us we...
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DTE sent us a technician from SWICK as they have a contract with the company to fix central air conditioning. The technician who came was so stupid, he didn't even start the unit and spent about 30 minutes(most of the time spent in contacting DTE) and telling us we need a new unit. We are not so stupid. Please never call SWICK services. Other local company fixed the problem in about 20 minutes. hats off to them. CN Rav
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By Cathy F. on 07/27/18
Very fast and efficient. Got the job done.

By Jim B. on 07/21/18
Reminded Swick 3 times to have the service tech come equipped to remove our Hot Water Tank Anode Rod during scheduled service visit. Tech arrived without tools to remove the Rod. Took measurement of socket and advised he would pass along information for another t...
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Reminded Swick 3 times to have the service tech come equipped to remove our Hot Water Tank Anode Rod during scheduled service visit. Tech arrived without tools to remove the Rod. Took measurement of socket and advised he would pass along information for another tech to come and remove the rod. Two days later second tech arrives and does not have the tools to remove our rod. Said information was not passed on to him. Very poor communication within their ranks. Do not recommend.
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By Jack & Christine S. on 07/11/18
excellent, timely service. Wayne was friendly and professional.

By Deborah A. on 06/01/18
Folks at Swick have always been responsive and helpful

By Deborah A. on 05/30/18
(no comment)
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