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By Mari A. on 05/08/20
I trust your company and would not call anyone else. It is also a safety issue. Would you allow just anyone into your home during these difficult time, I wouldn't !

By Mari A. on 05/07/20
They do excellent work that you can feel confident with. Connor J. knows his job well.. I would recommend Swicks to everyone.

By Dave & Alma T. on 03/17/20
(no comment)

By Don H. on 03/13/20
Bruce showed up as scheduled, with an acceptable reason for being a bit late. He was friendly and a pleasure to chit chat with while working through the installation of a new hot water heater. He patiently answered all my questions, and explained what he was doi...
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Bruce showed up as scheduled, with an acceptable reason for being a bit late. He was friendly and a pleasure to chit chat with while working through the installation of a new hot water heater. He patiently answered all my questions, and explained what he was doing and why. Enjoyed having him do the job for us.
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By Diana & Gene P. on 03/12/20
Steve was a great tech. Very well satisfied with the service.

By Don & Georgiana H. on 03/10/20
Bruce showed up as scheduled, with an acceptable reason for being a bit late. He was friendly and a pleasure to chit chat with while working through the installation of a new hot water heater. He patiently answered all my questions, and explained what he was doi...
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Bruce showed up as scheduled, with an acceptable reason for being a bit late. He was friendly and a pleasure to chit chat with while working through the installation of a new hot water heater. He patiently answered all my questions, and explained what he was doing and why. Enjoyed having him do the job for us.
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By Debra B. on 03/10/20
Connor did an excellent job in assisting me with a plumbing issue. I also asked him about giving me quotes on some additional plumbing. He gave me 3 different scenarios that were possible.

By Gary R. on 03/09/20
Your representative was very courteous, informative, and competent. I have no problem at all with calling on you.

By Gary R. on 03/06/20
They respond quickly and professionally. They do the best job they can. What else is there?

By Tanya R. on 03/02/20
no comment

By Bob & Joanne B. on 02/27/20
Very professional, knowledgeable, friendly and accommodating.

By Brenda & Doug S. on 02/25/20
We have always had great success with Swick. They are very professional. Thank you Swick Team

By Ken & Joyce K. on 02/21/20
great job

By Shirley & Mike T. on 02/19/20
Team did a fine job on our furnace maintenance. Thanks!

By Aaron C. on 02/18/20
no comment

By Michelle R. on 02/13/20
Wayne Y came to our home for the annual service check on our furnace, he was super friendly and very knowledgeable with another issue I asked his opinion on. He took his time to explain some things with the furnace in a way that was easy to understand and ways to e...
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Wayne Y came to our home for the annual service check on our furnace, he was super friendly and very knowledgeable with another issue I asked his opinion on. He took his time to explain some things with the furnace in a way that was easy to understand and ways to economically take care of them. It was a pleasure to have him in our home! We have been very pleased with the friendliness & professionalism of all of the Swick employees we have dealt with. Shelly R.
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By Sundi & Josh T. on 12/23/19
Once again we were in a bind and Swick was amazing!!!!! Always our first call! thank you!!

By Mike T. on 12/09/19
Recently, Jon Kataja (Service Technician) came to our daughter's house to repair a natural gas Franklin Stove. He was polite, kind, friendly, and he answered all our questions with his warm personality! He spent a considerable amount of time with us and never made ...
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Recently, Jon Kataja (Service Technician) came to our daughter's house to repair a natural gas Franklin Stove. He was polite, kind, friendly, and he answered all our questions with his warm personality! He spent a considerable amount of time with us and never made us feel rushed. He went above and beyond what we expected. He truly exemplifies what people are looking for today in customer service! Jon is a true professional! Mike T
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By Josh H. on 11/13/19
I was once a technician. I charges customers an hourly rate and parts. Swick charges me over $400 for a simple 20 to 30 minute job. I guess we agreed to disagree, but never again!

By Scott J. on 11/09/19
Repeat customer, and will be again. The scheduling was done in a professional and friendly manor, Travis, the tech, showed up on time and was very informative about my system and did a great job. The communication was very good from s scheduling thru service.
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CALL TO SCHEDULE
906-228-3400
or book online

Select any employee to see all their reviews.

Travis L
12 Years
Rating:
215 total reviews!
Jon K
Rating:
96 total reviews!
Austin M
Customer Service Rep.
Rating:
(346 total reviews)
Whitney J
Customer Service Rep.
Rating:
(9 total reviews)
Mike H
Rating:
(70 total reviews)
Darryn A
1 Year
Rating:
(41 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Swick Home Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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906-228-3400
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Customer service is always a top priority at Swick Home Services. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
906-228-3400
or book online
Wayne Y has a 4.5-Star average rating and a total of 15 total reviews
15 total reviews
By Shirley & Mike T. on 02/19/20
Team did a fine job on our furnace maintenance. Thanks!

By Michelle R. on 02/13/20
Wayne Y came to our home for the annual service check on our furnace, he was super friendly and very knowledgeable with another issue I asked his opinion on. He took his time to explain some things with the furnace in a way that was easy to understand and ways to e...
(View More)
Wayne Y came to our home for the annual service check on our furnace, he was super friendly and very knowledgeable with another issue I asked his opinion on. He took his time to explain some things with the furnace in a way that was easy to understand and ways to economically take care of them. It was a pleasure to have him in our home! We have been very pleased with the friendliness & professionalism of all of the Swick employees we have dealt with. Shelly R.
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By Mary & Wes S. on 09/05/19
Thank you guys for the great service, on time, professional and very helpful always happy to use Swick. I would highly recommend the business.

By Colleen W. on 04/26/19
Great customer service, visit was for a water heater flush, got the job done quickly (less than 45 minutes), no water mess and billing process went as expected.

By Lynn C. on 04/12/19
Although Swick is considered to be one of the more expensive furnace repair places in the heating and cooling business, I have always called on you first. I don't mind paying a little more for good service. Wayne and your Maintenance Supervisor (I'm sorry that I...
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Although Swick is considered to be one of the more expensive furnace repair places in the heating and cooling business, I have always called on you first. I don't mind paying a little more for good service. Wayne and your Maintenance Supervisor (I'm sorry that I don't remember his name) were prompt, courteous, and didn't berate me for failing to have my furnace serviced sooner. Wayne offered me a quote for a replacement furnace, but didn't push the issue. I really appreciate not being scolded or rushed into making a decision as costly as this will be. I would not hesitate to call again. Knowing how much a new furnace will cost, I have begun to budget with eventual replacement in mind. Hopefully that will not be too soon. Back Next Back Next not hesitate to call again. I also now have an accurate idea of how much a new unit will cost and have begun to budget for eventual replacement. Hopefully that will not be too soon.
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By David C. on 04/10/19
When our furnace was in need of service, one call to Swick and Wayne Y. was there the very next morning. He vacuumed around the furnace, inside and out, oiled the blower motor, changed the oil nozzle, and the oil tank filter. He was very polite and well trained i...
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When our furnace was in need of service, one call to Swick and Wayne Y. was there the very next morning. He vacuumed around the furnace, inside and out, oiled the blower motor, changed the oil nozzle, and the oil tank filter. He was very polite and well trained in all that he did. He even listen to our concerns and was able to fine tune the blower motor so that it wouldn't blow out cool air. Before he left, he gave us an option for a new furnace, since ours is 25 years old. There is no need to throw away something that still works. It was still very thoughtful. Wayne came today with a ride along supervisor, who's name escapes me. Sorry. When the bill was presented, it was way lower then originally quoted, since they offered a military discount because of my sister' time spent in the Army. Again, our thanks goes out to Wayne Y, and your helper. It was great meeting both of you.
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By Lynn C. on 04/10/19
When our furnace was in need of service, one call to Swick and Wayne Y. was there the very next morning. He vacuumed around the furnace, inside and out, oiled the blower motor, changed the oil nozzle, and the oil tank filter. He was very polite and well trained i...
(View More)
When our furnace was in need of service, one call to Swick and Wayne Y. was there the very next morning. He vacuumed around the furnace, inside and out, oiled the blower motor, changed the oil nozzle, and the oil tank filter. He was very polite and well trained in all that he did. He even listen to our concerns and was able to fine tune the blower motor so that it wouldn't blow out cool air. Before he left, he gave us an option for a new furnace, since ours is 25 years old. There is no need to throw away something that still works. It was still very thoughtful. Wayne came today with a ride along supervisor, who's name escapes me. Sorry. When the bill was presented, it was way lower then originally quoted, since they offered a military discount because of my sister' time spent in the Army. Again, our thanks goes out to Wayne Y, and your helper. It was great meeting both of you.
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By Kevin C. on 03/09/19
The Swick employees are timely when they come to complete scheduled service. They've always done very good work on our appliances/facilities.

By Jack & Gail S. on 01/18/19
Wayne was on time, informative and pleasant. He also pointed out a few things that we might try an some things maybe we should not be doing. Simple reasons to maybe save some money and grief in the future.

By CN R. on 08/20/18
DTE sent us a technician from SWICK as they have a contract with the company to fix central air conditioning. The technician who came was so stupid, he didn't even start the unit and spent about 30 minutes(most of the time spent in contacting DTE) and telling us we...
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DTE sent us a technician from SWICK as they have a contract with the company to fix central air conditioning. The technician who came was so stupid, he didn't even start the unit and spent about 30 minutes(most of the time spent in contacting DTE) and telling us we need a new unit. We are not so stupid. Please never call SWICK services. Other local company fixed the problem in about 20 minutes. hats off to them. CN Rav
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By Cathy F. on 07/27/18
Very fast and efficient. Got the job done.

By Jim B. on 07/21/18
Reminded Swick 3 times to have the service tech come equipped to remove our Hot Water Tank Anode Rod during scheduled service visit. Tech arrived without tools to remove the Rod. Took measurement of socket and advised he would pass along information for another t...
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Reminded Swick 3 times to have the service tech come equipped to remove our Hot Water Tank Anode Rod during scheduled service visit. Tech arrived without tools to remove the Rod. Took measurement of socket and advised he would pass along information for another tech to come and remove the rod. Two days later second tech arrives and does not have the tools to remove our rod. Said information was not passed on to him. Very poor communication within their ranks. Do not recommend.
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By Jack & Christine S. on 07/11/18
excellent, timely service. Wayne was friendly and professional.

By Deborah A. on 06/01/18
Folks at Swick have always been responsive and helpful

By Deborah A. on 05/30/18
(no comment)
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