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By Gary S. on 09/13/18
As always when I deal with Swicks, VERY professional and polite . I needed help today with my thermostat to control my air conditioner. It was in the 80s. From Katie's phone conversation to Austin to Jon arriving and making the fix, AWESOME . They were able to ge...
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As always when I deal with Swicks, VERY professional and polite . I needed help today with my thermostat to control my air conditioner. It was in the 80s. From Katie's phone conversation to Austin to Jon arriving and making the fix, AWESOME . They were able to get me into their schedule . Jon explained the problem and was quick. Thank you AGAIN
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By Bill C. on 09/10/18
All around great experience. Would not hesitate to recommend, and will absolutely continue to employ your top-notch service. A sincere thanks.

By Bill C. on 09/10/18
The entire experience was excellent. Austin made everything come together smoothly ... and Jon was above and beyond in every aspect, answering every question thoroughly and performing every task with skill and precision. My expectations were exceeded, and I would n...
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The entire experience was excellent. Austin made everything come together smoothly ... and Jon was above and beyond in every aspect, answering every question thoroughly and performing every task with skill and precision. My expectations were exceeded, and I would not hesitate to recommend this company and these employees. It is a pure pleasure to deal with this level of courtesy and professionalism. Thanks
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By Bob T. on 08/28/18
We’ve had nothing but good experiences with everyone at Swick. Hunter came to our home today and was extremely courteous, friendly, and more importantly knowledgeable about what we were wanting to do with our kitchen project! It happened to be a multiple day situ...
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We’ve had nothing but good experiences with everyone at Swick. Hunter came to our home today and was extremely courteous, friendly, and more importantly knowledgeable about what we were wanting to do with our kitchen project! It happened to be a multiple day situation and we were scheduled for a second visit within our time frame. Thanks for all your help.
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By Cynthia A W. on 08/23/18
Bought a new home. Two weeks there and everything quit working including heater. I noticed Swick had done the work and so I called. Super friendly to talk to and got someone out to our home in the woods the next day! Travis L. was amazing! Diagnosed our proble...
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Bought a new home. Two weeks there and everything quit working including heater. I noticed Swick had done the work and so I called. Super friendly to talk to and got someone out to our home in the woods the next day! Travis L. was amazing! Diagnosed our problems and will be out tomorrow for installation of all needed parts and equipment. That's two days folks for a new hot water heater, control board, and whole water filtration system. He even helped with some little things we needed help with. What a great guy and company. I'm glad this didn't happen in 30- weather but I feel super confident that if it did I could rely on them. What a breath of fresh air to have one on one personal attention and desire for customer satisfaction.
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By CN R. on 08/20/18
DTE sent us a technician from SWICK as they have a contract with the company to fix central air conditioning. The technician who came was so stupid, he didn't even start the unit and spent about 30 minutes(most of the time spent in contacting DTE) and telling us we...
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DTE sent us a technician from SWICK as they have a contract with the company to fix central air conditioning. The technician who came was so stupid, he didn't even start the unit and spent about 30 minutes(most of the time spent in contacting DTE) and telling us we need a new unit. We are not so stupid. Please never call SWICK services. Other local company fixed the problem in about 20 minutes. hats off to them. CN Rav
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By Taryn G. on 08/11/18
Our water softner system that we dont use was leaking all over our basement on a Friday night through saturday. Call to Swick. Connor J came out on saturday am. Fixed our issue. Fast, professional, very personable and knowledgeable young man. So happy for the 24 hour service!!

By Anne S. on 08/09/18
As always, the Swick technician was friendly, prompt and helpful. If you have to call a plumber, you're probably already stressed out and Swick puts everything back the way it should be.

By Pat & Dennis G. on 08/09/18
Quick and professional service as always! Amanda and Austin were polite and professional taking our call and keeping us posted on arrival time. Hunter was polite, friendly and proficient! He diagnosed the problem and fixed everything quickly. Great job!

By Kevin & Lu Anne C. on 08/04/18
Although the Swick team fixed the sink leak problem very quickly, I feel the nearly $200 they charged was a bit too expensive for only 20 minutes of work.

By Cathy F. on 07/27/18
Very fast and efficient. Got the job done.

By Jim B. on 07/21/18
Reminded Swick 3 times to have the service tech come equipped to remove our Hot Water Tank Anode Rod during scheduled service visit. Tech arrived without tools to remove the Rod. Took measurement of socket and advised he would pass along information for another t...
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Reminded Swick 3 times to have the service tech come equipped to remove our Hot Water Tank Anode Rod during scheduled service visit. Tech arrived without tools to remove the Rod. Took measurement of socket and advised he would pass along information for another tech to come and remove the rod. Two days later second tech arrives and does not have the tools to remove our rod. Said information was not passed on to him. Very poor communication within their ranks. Do not recommend.
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By Jack & Christine S. on 07/11/18
excellent, timely service. Wayne was friendly and professional.

By Jerry Z. on 07/10/18
Outstanding people and service. You can depend on them 100%.

By Jerry Z. on 07/10/18
Great service and great people have used them for many years trust them 100% Jerry Z

By Herbert & Helen C. on 07/10/18
Exceptional courtesy and exceptional knowledge. I have always been able to count on Swick.

By Herbert & Helen C. on 07/09/18
Hunter had done a complicated job in our home about 6 weeks ago and so we were delighted that he was assigned to service our fireplace. As usual, Hunter did a thorough and expert job. It is because Swick employs people like Hunter and Tom McDonald that we have c...
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Hunter had done a complicated job in our home about 6 weeks ago and so we were delighted that he was assigned to service our fireplace. As usual, Hunter did a thorough and expert job. It is because Swick employs people like Hunter and Tom McDonald that we have called them for the past 13 years.
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By Stephen P. on 06/28/18
Tom M was very organized, friendly, and courteous, as he always is when he does the annual heating and air conditioning servicing. He also takes time to answer any questions and concerns I might have. I have used Swick for many years and have always found their ser...
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Tom M was very organized, friendly, and courteous, as he always is when he does the annual heating and air conditioning servicing. He also takes time to answer any questions and concerns I might have. I have used Swick for many years and have always found their service technicians and office staff to be friendly and helpful. The work is always done properly and correctly.
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By Joe & Mary Beth B. on 06/28/18
The Swick office staff member was very responsive and Travis always provides excellent service.

By Zach F. on 06/27/18
(No Comment)
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Select any employee to see all their reviews.

Steve B
Rating:
(7 total reviews)
Dustin
Rating:
(4 total reviews)
Dean L
Rating:
(3 total reviews)
John K
Rating:
(2 total reviews)
Katherine
Customer Service Rep.
Rating:
(2 total reviews)
Steve C
Rating:
(1 total review)

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Customer service is always a top priority at Swick Home Services. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Amanda has a 5-Star average rating and a total of 61 total reviews
61 total reviews
By Linda St. A. on 01/19/17
Jerry is as asset to Swick great service and very professional

By Jerry Z. on 11/16/16
We have received nothing but the best from Swick people and products. Jerry

By Jerry Z. on 11/16/16
Mike does a fantastic job I also appreciate Amanda's help in setting up this appointment that fit our schedule. Swick has met our every need and we have great faith in their service and products. Jerry

By Judy S. on 11/03/16
Professional great service! Swick is my go to for anything heating and plumbing- we are always pleased Amanda and Jerry ... thanks for a job well done!

By Robb C. on 11/03/16
Friendly, professional service. Cleared the drains which have had been slow for years. Highly recommend to neighbors and friends!!

By John F. on 11/01/16
As always, Swick does an excellent job. They show up when promised, complete the work in a timely manner, are fair in their pricing, and always leave the works site, and my entire home, in excellent condition. I will always recommend Swick.

By Corey K. on 10/20/16
Dealing with Amanda setting up appointment was GREAT!!!!!!! Darryn A. Definitely an Awesome Guy to deal with easy to talk to along with explaining what he find's GREAT SERVICE ALL AROUND!!!!! I will Definitely aske for him again......

By Bill M. on 10/19/16
Excellent work and great communications on the part of both Amanda and Travis.

By Pat K. on 08/15/16
Once again, Mike and Amanda provided superior service to my family. I can always count on and trust Swick Home Services to provide quality service, in an on time manner. Amanda is always courteous and friendly when scheduling an appointment. Mike is by far one of...
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Once again, Mike and Amanda provided superior service to my family. I can always count on and trust Swick Home Services to provide quality service, in an on time manner. Amanda is always courteous and friendly when scheduling an appointment. Mike is by far one of the best technicians I have had the pleasure of working with in my many years. He is always on time, friendly and efficient! Thanks Swick!
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By Rose C. on 07/30/16
Speedy response and solved our dual zone control problem. Thank you for your knowledge and professionalism!

By Rick S. on 07/27/16
Amanda and Kevin were wonderful! You are lucky to have such great, friendly and caring professionals! We hope you continue to make them feel proud of how well they do representing Swick and our community. Dynamite people!!!!! Rick & Val S

By Rick S. on 07/27/16
Amanda and Kevin were wonderful! You are lucky to have such great, friendly and caring professionals! We hope you continue to make them feel proud of how well they do representing Swick and our community. Dynamite people!!!!! Rick & Val Stewart

By Rick S. on 07/22/16
We needed help with our water filter system quickly. Swick had Kevin out to the house within an hour of our call! Kevin was beyond great! He was super friendly, professional and did beautiful work! The entire project was done within one day. The new system is g...
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We needed help with our water filter system quickly. Swick had Kevin out to the house within an hour of our call! Kevin was beyond great! He was super friendly, professional and did beautiful work! The entire project was done within one day. The new system is great and Kevin explained everything. He even did a few little extra touches to make it easier. Also visited with Amanda in the office a few times and she is beyond kind and wonderful as well. A true professional and such a lovely person. We can't say enough good things about the great service we received and the kind, friendly and caring staff. We recommend Swick fully and they have our business and friendship forever. Rick & Val Negaunee, MI
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By Gerogia N. on 07/21/16
My experience with pursuing maintenance of my gas insert fireplace was easily arranged through Amanda. She answered all my questions thoroughly. Service Technician, Travis did a thorough job and explained what he did and the status of all the "parts". Amanda and Tr...
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My experience with pursuing maintenance of my gas insert fireplace was easily arranged through Amanda. She answered all my questions thoroughly. Service Technician, Travis did a thorough job and explained what he did and the status of all the "parts". Amanda and Travis were very respectful and polite. When Travis left the visual improvement of my fireplace was easily noticed.
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By Gary M. on 07/20/16
This customer would recommend Swick Home Services

By Pat M. on 07/16/16
Tom was very helpful and friendly and was on time who could ask for more?Peace of mind to know the furnace and ac were all in good shape,thank you.

By Marc B. on 05/03/16
Travis L provided prompt excellent service.He was very polite and courteous and extremely knowledgeable in his repair job. He took the time to address my questions and was very thorough.

By Patty S. on 04/26/16
Tom McDonald from Swick Home Services exceeded all expectations - he knows his business and does great work in less time most would take and charge for. Also Amanda at the office was polite and directly managed getting the communication out to Tom and he was at th...
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Tom McDonald from Swick Home Services exceeded all expectations - he knows his business and does great work in less time most would take and charge for. Also Amanda at the office was polite and directly managed getting the communication out to Tom and he was at the property in a very short time after my no heat call for a clients rental home in Ishpeming. I highly recommend Swick Home Services! The business is managed well and the employees are professionals in the service they provide. Thank You Tom and Amanda!
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By Patti S. on 04/26/16
Tom McDonald from Swick Home Services exceeded all expectations - he knows his business and does great work in less time most would take and charge for. Also Amanda at the office was polite and directly managed getting the communication out to Tom and he was at th...
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Tom McDonald from Swick Home Services exceeded all expectations - he knows his business and does great work in less time most would take and charge for. Also Amanda at the office was polite and directly managed getting the communication out to Tom and he was at the property in a very short time after my no heat call for a clients rental home in Ishpeming. I highly recommend Swick Home Services! The business is managed well and the employees are professionals in the service they provide. Thank You Tom and Amanda!
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By Babs M. on 01/22/16
Swick did a great job both before the appointment when listening to my needs, and during the scheduled appointment. The team member that came to the house was polite and efficient. Explained what he was doing and answered my questions on other services offered in c...
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Swick did a great job both before the appointment when listening to my needs, and during the scheduled appointment. The team member that came to the house was polite and efficient. Explained what he was doing and answered my questions on other services offered in case of future needs. I was VERY happy that I called Swick.
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