By Joshua J. on 01/21/21
Phil came and tested the water and made me realize how important it is to consider the water you're using. Highly recommend.

By Yadira J. on 01/20/21
On time, fun and easy demonstration. Very informative.

By Angela M. on 01/19/21
Explained and broke everything down for us. Justin was awesome!!

By Jakia I. on 01/19/21
Phil was so freaking awesome!!! Omg he made me feel so comfortable. I've had several different guys come out, and try to get over. He was upfront, honest, and the demonstration was great as well. I'd definitely recommend Phil to friends.

By Nicole O. on 01/16/21
Great customer service! Explained everything I need to know about water filtration.

By Ricardo M. on 01/16/21
no comment

By Patrice K. on 01/16/21
Very detailed and knowledgeable about products. Made it easy to make an informative decision. Very pleased.

By Michael H. on 01/14/21
This guy was awesome, professional and very friendly from start to finish. I can’t see who wouldn’t like this guy. The financing was very affordable and an easy process. They are willing to do whatever it takes to get the job done. I really can’t see anybody ...
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This guy was awesome, professional and very friendly from start to finish. I can’t see who wouldn’t like this guy. The financing was very affordable and an easy process. They are willing to do whatever it takes to get the job done. I really can’t see anybody disliking this guy. Give him a chance he sells a great product at an affordable price. Thanks bud for being so amazing and going above and beyond. He deserves 6 stars.
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By Michael H. on 01/14/21
This guy was amazing from start to finish. Anyone who doesn’t like him is a real Scrooge and can deal with me. He was very professional from start to finish and went above and beyond. The process was very easy and the price is very affordable. Justin I wish you w...
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This guy was amazing from start to finish. Anyone who doesn’t like him is a real Scrooge and can deal with me. He was very professional from start to finish and went above and beyond. The process was very easy and the price is very affordable. Justin I wish you well and if we ever cross paths please say hey. Stay cool, stay safe and welcome to Texas. Hook em.
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By Andrew B. on 01/14/21
Arrived perfectly on time and explained everything that made sense!

By Tori B. on 01/14/21
He was on time and was knowledgeable.

By Brandon P. on 01/02/21
no comment

By Priscilla P. on 01/02/21
no comment

By Kenneth S. on 12/31/20
We had a system in our previous home for over 17 years and only needed service 1 time for o rings. Kept the water soft and we never had an issue with funny tasting water. Now we have it installed in our new home.

By Dee S. on 12/31/20
We have had a system for 15 years and loved it. Sold it with our house. Putting a new one in our new house now. Great service great product!

By Wes S. on 12/22/20
Alfie was awesome getting us going. He was super friendly and informative. I can't wait to get our system set up.

By Trisha T. on 12/22/20
Alfie was awesome, and I don’t even like strangers.

By Stewart R. on 12/21/20
Great expertise, and Alfie provided professional information that I didn’t even know I needed! Very cool guy, easy to speak with and no forced feel like some salesman, a product consultant.

By Simon Y. on 12/19/20
no comment

By Ernesto C. on 12/15/20
Excellent
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Jeff B
Rating:
147 total reviews!
Phil S
Rating:
130 total reviews!
Alfie V
Customer Service Rep.
Rating:
(603 total reviews)
Justin G
Customer Service Rep.
Rating:
(245 total reviews)
Sweetwater Team Austin
Customer Service Rep.
Rating:
(38 total reviews)
Randy W
5 Years
Rating:
(32 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Sweetwater Home Services - Austin has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Jeff B has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
147 total reviews
By Andrew F. on 12/11/20
My wife and I had a wonderful experience with Sweetwater Home Services. Our sales rep Jeff’s Customer service was top notch, very friendly, knowledgeable and professional and made us feel very confident with our purchase. We love our new water softener and have b...
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My wife and I had a wonderful experience with Sweetwater Home Services. Our sales rep Jeff’s Customer service was top notch, very friendly, knowledgeable and professional and made us feel very confident with our purchase. We love our new water softener and have been sharing our experience with our friends and family
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By John N. on 11/12/20
Jeff is the real deal. Was very polite and spoke with my wife and I for 3 hours. We felt very comfortable purchasing a water softener through him and Sweetwater. Top notch customer service. He had a book of price comparisons he created on his own for us to look at ...
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Jeff is the real deal. Was very polite and spoke with my wife and I for 3 hours. We felt very comfortable purchasing a water softener through him and Sweetwater. Top notch customer service. He had a book of price comparisons he created on his own for us to look at if we wanted. We trusted him and he still showed us some comparisons anyways. It’s hard to find people who are really good as what they do these days, Jeff is one of the great ones.
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By Aubrey M. on 08/06/20
My husband and I recently purchased our Rainsoft system from Sweetwater. Jeff Bononcini came out and gave us a presentation, tested our water. He was very professional and knowledgeable and not pushy at all. We knew after buying our house we were going to get a sys...
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My husband and I recently purchased our Rainsoft system from Sweetwater. Jeff Bononcini came out and gave us a presentation, tested our water. He was very professional and knowledgeable and not pushy at all. We knew after buying our house we were going to get a system, but he still wanted to make sure we were educated in the system. We’ve had our Sydney for a couple weeks now and absolutely love it. We love the system, the company and Jeff was great. I’ll be telling all of my friends.
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By Eren U. on 07/30/20
I highly recommend Sweetwater for their services. We got a water softener and carbon filtration system installed through them. The company is very professional, and they take care of their customers. Such an ease of mind. Jeff Bononcini helped us through out the pr...
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I highly recommend Sweetwater for their services. We got a water softener and carbon filtration system installed through them. The company is very professional, and they take care of their customers. Such an ease of mind. Jeff Bononcini helped us through out the process. He is extremely helpful and very responsive. He did a water test at our house and walked us through the entire process from start to finish. He is very patient and super friendly. He is not just selling the product and be done with it. He called me several times to follow up and he answered all of my question promptly anytime I bugged him. I definitely enjoyed working with the Sweetwater Home Services and Jeff Bononcini. You wouldn't regret your decision at all if you chose them for your needs.
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By Umar K. on 07/29/20
Very insightful and knowledgeable group of people. Incredibly professional. They follow up, ensure quality experience is had. I was very wary of getting another soft water solution to replace the one I had but the difference between what I had and what RainSoft pro...
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Very insightful and knowledgeable group of people. Incredibly professional. They follow up, ensure quality experience is had. I was very wary of getting another soft water solution to replace the one I had but the difference between what I had and what RainSoft provided is night and day. I would recommend this company to anyone looking for a stable quality and long lasting water softening system.
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By Bruce C. on 03/13/20
Jeff B. was very knowledgeable and explained everything clearly with great patience. We experienced a very quick turn around and are using soft and filtered water today. Our expectation is we will be happy for years to come. Wow soap is lathering up and the water t...
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Jeff B. was very knowledgeable and explained everything clearly with great patience. We experienced a very quick turn around and are using soft and filtered water today. Our expectation is we will be happy for years to come. Wow soap is lathering up and the water taste great! Thank you Jeff. Thank you Sweet Water!
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By Juan P. on 03/10/20
Only had my water tested today, but this interaction left nothing but a positive impression. This is clearly a company that cares about quality and has brought employees on board to be genuinely passionate and knowledgeable of their job. Jeff Bononcini did an excel...
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Only had my water tested today, but this interaction left nothing but a positive impression. This is clearly a company that cares about quality and has brought employees on board to be genuinely passionate and knowledgeable of their job. Jeff Bononcini did an excellent job at meticulously demonstrating and breaking down the science of what is taking place in the water of my community and the significance of those findings. Will definitely look to work with them in the near future!
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By Harsha L. on 03/03/20
Jeff B, was amazing. He went through all the details and answered all queries. Special thanks to him for waiting for more than 20 mins for me. Would highly recommend Sweetwater services and special mention to Jeff B

By Cristina J. on 02/21/20
I had a water test done at our home by Jeff. He was proffesional and presented all the facts in an engaging manner. The company scheduled an appointment late in the afternoon and worked with our schedule. The water system is something we are looking at getting in t...
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I had a water test done at our home by Jeff. He was proffesional and presented all the facts in an engaging manner. The company scheduled an appointment late in the afternoon and worked with our schedule. The water system is something we are looking at getting in the next 12 months. We did not feel pressured or pushed to buy a system which is nice. It wasnt a sales pitch more of an informative presentation.
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By Pamela H. on 02/11/20
Jeff B was very professional and knowledgeable of the product and company.

By Tina H. on 01/30/20
I totally experienced what this company means about their 100% commitment to customer service. I've referred other in my neighborhood and will continue. Thank you!

By Trey e. on 12/14/19
Jeff was on-time, professional, and educational. Will definently use in the future!!

By Kris A. on 10/30/19
Jeff did an awesome test. He really took the time to educate us. Would definitely recommend the test to friends

By Patricia T. on 10/30/19
No Comment

By Patricia T. on 10/30/19
No Comment

By Patricia T. on 10/30/19
No Comment

By Bobbie R. on 10/30/19
Jeff Bononcini was very informative and not pushy. He answered all our questions with confidence and provide plenty on examples why Sweetwater was the best choice in the long run financial.

By Mike B. on 10/29/19
Very good

By Caitlyn on 10/29/19
I love our purifier at home!

By Eliasderramona on 10/08/19
No comment
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