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By Danny O. on 08/15/19
John Waters was an absolute rock-star. The definition of a professional. He was very informative and helped us fix our problem promptly and in a fiscally-responsible manner. He was knowledgeable about both our plumbing and our A/C. John went above-and-beyond...
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John Waters was an absolute rock-star. The definition of a professional. He was very informative and helped us fix our problem promptly and in a fiscally-responsible manner. He was knowledgeable about both our plumbing and our A/C. John went above-and-beyond with his quality of work and customer service. You should hire more Johns.
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By Danny O. on 08/15/19
This is long overdue, but I ran across his business card and do recall what a Rock Star Jeremi was. He was able to efficiently and effectively identify what our problem was (a dirty sensor) and fixed it on the spot. He was able to educate us about our entire syste...
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This is long overdue, but I ran across his business card and do recall what a Rock Star Jeremi was. He was able to efficiently and effectively identify what our problem was (a dirty sensor) and fixed it on the spot. He was able to educate us about our entire system while he was at it, and what exactly he was doing. We'd owned our home for a year before Jeremi's help, and unfortunately had used the competitors with the orange trucks that are always parked around the city (it's also the name of a golf course off 32nd and I70....but anyway). The orange-truck company I'm referencing is a total rip and came out 3 times before finally correctly identifying the issue (and charging us an arm and leg each time before). Swan was on-time and readily available, informative when on-site, reasonably-priced, and we wish we'd found them (and Jeremi!) sooner.
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By Kathy L. on 08/15/19
My 15-year-old, contractor grade air conditioner stopped working on Sunday, August 11th. I called Swan on Monday and, because I am a Club Member, Drilon was at my house within 24 hours. After a lengthy and thorough discussion as well as answering all of my question...
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My 15-year-old, contractor grade air conditioner stopped working on Sunday, August 11th. I called Swan on Monday and, because I am a Club Member, Drilon was at my house within 24 hours. After a lengthy and thorough discussion as well as answering all of my questions, I agreed to have a new Amana a/c and furnace installed. Eric and Ricardo arrived within 2 hours and unloaded the equipment. Ricardo even stayed an extra two hours that evening to get things ready to start the installation the following day. Ricardo is an excellent and experienced technician and was absolutely awesome to work with! He was polite, friendly, knowledgeable and a hard worker since the furnace was located in a crawl space (tall enough to stand up in). He explained everything to me and answered all my questions. Ricardo went above and beyond the call of duty which is a major plus to me as I have had horrible contractors in my home before. It's very refreshing to work with Swan Heating & Plumbing. There are no hidden fees, no surprises and they even included a new thermostat and carbon monoxide detector in with the price! I highly recommend Swan Plumbing & Heating! They're technicians are ALL awesome!
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By Don S. on 08/14/19
Drilon was fantastic. I will recommend Swan because of him.

By Robin O. on 08/14/19
Prompt, very knowledgeable and informative. Would definitely recommend Tyler and Swan!

By carlericnelson@gmail.com on 08/13/19
John Waters did a very thorough job of explaining the maintenance program offered by Swan and is certainly very knowledgeable regarding the ins and outs of today's complicated heating and cooling systems.

By MATTHEW L. on 08/10/19
Melissa was very flexible and patient in scheduling with me. Shane was very helpful in teaching me about our systems, how to take good care of them, and was meticulous in cleaning and maintaining it. He was patient with all my questions.

By LINDA C. on 08/09/19
Chris is a terrific guy! I am very impressed with him. He came ahead of time...( I received a text that included his picture telling me when he would arrive.) He was friendly, knowledgeable, careful (he put on booties to protect my carpet), and totally fair with me...
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Chris is a terrific guy! I am very impressed with him. He came ahead of time...( I received a text that included his picture telling me when he would arrive.) He was friendly, knowledgeable, careful (he put on booties to protect my carpet), and totally fair with me explaining what kind of service I need to fix my refrigerator problem. He couldn't have been nicer. When I need plumbing repair in the future, I will ask for Chris at Swan plumbing first.
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By HILLARY R. on 08/08/19
They were quick to come out and save us from the heat when our a/c went out. Jeremi was friendly and very knowledgeable and I felt very confident about the work he did. We will definitely be using Swan again!

By DEAN A. on 08/08/19
Shane and Gary over at Swan were very professional and knew their stuff. Shane was easy to talk to and explained my system to me and how it worked. Didn’t need anything now but it could in a few years. System is 8 years old. So I knew it was still good and he di...
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Shane and Gary over at Swan were very professional and knew their stuff. Shane was easy to talk to and explained my system to me and how it worked. Didn’t need anything now but it could in a few years. System is 8 years old. So I knew it was still good and he didn’t try to sell me a bunch of stuff I really don’t need. I just wanted a system check up to make sure everything was good as we move towards the fall and winter season. He told me all was good and that’s peace of mind.
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By AMANDA E. on 08/07/19
Tracey listened to my questions and helped me identify the best deal for our needs. Tyler was amazing; very knowledgeable, great service.

By MING X. on 08/07/19
John is an excellent guy to work with. He is very knowledgeable and has enough patience to allow me to change my plan. Swan has very good service but the installation fee seems higher than other companies.

By TERESA C. on 08/07/19
Leo was awesome! He was very thorough and took time to explain what he was doing. I felt well taken care of until the fall furnace review.

By Doug M. on 08/06/19
Moe was a very proffessional knowledgeable helpful . courteous clean. He knew what he was doing . Made my wife and I very comfortable with everything he told us. Thank you for send Moe to our home

By Jennifer B. on 08/06/19
No Comment

By DUANE W. on 08/06/19
The tech was completely professional in every way. Information was accurate and exact. The service was all business and at no time was there any attempt to con or manipulate the service call. Thus our reason to purchase the monthly plan. Thank you John.

By TIFFANY B. on 08/05/19
Ron G. came out to unclog our shower/tub drain. Not only was he early (had a time of between 1-3 and he was there at 12:55), but he was very helpful and personable. We have an old jacuzzi tub which are very difficult to unclog - 50/50 chance of it working. He unclo...
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Ron G. came out to unclog our shower/tub drain. Not only was he early (had a time of between 1-3 and he was there at 12:55), but he was very helpful and personable. We have an old jacuzzi tub which are very difficult to unclog - 50/50 chance of it working. He unclogged it and left us with great advice to keep it clean and functioning properly. He was quick and efficient. Great customer service on top of great work. We'll definitely use Swan again.
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By Nancy D. on 08/05/19
So impressed with the service I received From Moe E. at Swan Heating. My air conditioner was FROZEN. The diagnosis was quick and painless, the service completed efficiently and professionally. Moe E. is an exceptional technician and was thorough and very kind. ...
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So impressed with the service I received From Moe E. at Swan Heating. My air conditioner was FROZEN. The diagnosis was quick and painless, the service completed efficiently and professionally. Moe E. is an exceptional technician and was thorough and very kind. Supreme Customer Service.
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By C G. on 08/03/19
Jeremi did our small job in a short time. I appreciate his professionalism and good work.

By Paul W. on 08/01/19
Zane was professional, focused, precise, knowledgeable, skillful, and a hard worker (worked non stop all day without a break to complete the job).
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