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By Michael G. on 05/26/20
Our experience with Sunset is that their staff is caring and know what they are doing. We have used their annual service contracts for several years and continue to use their services.

By patty on 05/23/20
Tyler was the technician assigned to diagnose and fix my a/c. He was pleasant, courteous, knowledge and respected my home. The price was fair and unlike other competitors, Tyler seemed honest and did not try to gauge me. I would highly recommend their service.

By Michael U. on 05/23/20
Tyler and AJ called to let me know when they would be arriving and came as scheduled the day before. It appeared that the thermostat was not functioning correctly and they confirmed that after a thorough review of my system including going on the roof of my condo ...
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Tyler and AJ called to let me know when they would be arriving and came as scheduled the day before. It appeared that the thermostat was not functioning correctly and they confirmed that after a thorough review of my system including going on the roof of my condo building to make sure the condenser was working correctly. They installed a new thermostat for me and made sure it was working properly before they left. I appreciate the professional work ethic or both Tyler and AJ. Condo owners are not allowed on the roof and are therefore subject to dishonest technicians telling them they need costly repairs when nothing is wrong. I've had this happen in the past with a large company that has served SW Florida for several decades. Also, Tyler and AJ both put coverings over their work boots before entering my home and they also worked cleanly while installing the thermostat. Reliable, honest, courteous describes these guys. Michael Upper
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By Eileen F. on 05/22/20
Efficient and reliable

By Kathryn B. on 05/20/20
Tyler called before arriving and arrived on time. He checked the air conditioning and educated me on not needing batteries for my thermostat. I wasn't aware I didn't need them. He and another technician worked quickly to clean and check the air conditioner and i...
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Tyler called before arriving and arrived on time. He checked the air conditioning and educated me on not needing batteries for my thermostat. I wasn't aware I didn't need them. He and another technician worked quickly to clean and check the air conditioner and installed a new capacitor. To my knowledge this had never been checked before. I really appreciated the thoroughness.
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By Valeri H. on 05/19/20
I have rated Sunset before---excellent company and employees! John did a great job yesterday!

By David N. on 05/19/20
The tech arrived well within the time estimated. He had a mask on and maintained a distance when talking. The work was done in a reasonable amount of time and seemed to be thorough in his cleaning and checking our AC system. I have had good experience with Sunse...
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The tech arrived well within the time estimated. He had a mask on and maintained a distance when talking. The work was done in a reasonable amount of time and seemed to be thorough in his cleaning and checking our AC system. I have had good experience with Sunset Air over the many years we have used them.
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By Walt R. on 05/19/20
Kasey is the best. He deserves a promotion! And a raise.

By Dorothy W. on 05/13/20
no comment

By Ken B. on 05/11/20
Great job fine young man thanks.

By Harry S. on 05/11/20
Have been a customer for 10 years. Service technicians are very knowledgeable and very happy to answer any questions that arise. Today Sagar was our service technician. He was careful in exercising covid-19 health and safety guidelines and it was our pleasure to ha...
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Have been a customer for 10 years. Service technicians are very knowledgeable and very happy to answer any questions that arise. Today Sagar was our service technician. He was careful in exercising covid-19 health and safety guidelines and it was our pleasure to have him preform our maintenance service.
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By Don & Carol B. on 05/08/20
Dakota was EXCELLENT..... Prompt, keen and professional. Thank you for outstanding service

By Bryan B. on 05/08/20
Tom Always does a professional job and is a pleasure to deal with.

By Tracy C. on 05/07/20
Mark and Tyler did a great job on my installation. During Mark's first site visit he knew exactly what was needed and made some recommendations. Very professional and knowledgeable. I would recommend this company but most importantly I would recommend the installer...
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Mark and Tyler did a great job on my installation. During Mark's first site visit he knew exactly what was needed and made some recommendations. Very professional and knowledgeable. I would recommend this company but most importantly I would recommend the installers. They are the face of the company.
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By Michael & Jane R. on 05/06/20
Stephan M provided great service. He installed a remote thermostat and serviced the AC. He called twice to ask if he could come early, arrived when he said he would, was friendly, and cleaned up at the end of the service call. We have always had great service from ...
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Stephan M provided great service. He installed a remote thermostat and serviced the AC. He called twice to ask if he could come early, arrived when he said he would, was friendly, and cleaned up at the end of the service call. We have always had great service from Sunset Air... and that makes them our go to firm for AC needs!
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By Ed D. on 05/06/20
Sagar was very professional and very thorough in the maintenance performed.

By Bruce F. on 05/06/20
The 2 guys that came and check the AC where very neat and professional.

By Robert P. S. on 05/01/20
Excellent company to deal with. Very friendly staff and no nonsense technicians. No A/C call turned into a full operating A/C unit with quick and professional service. Great customer service from Sunset and love their A BBB rating. It is well deserved. Thank you f...
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Excellent company to deal with. Very friendly staff and no nonsense technicians. No A/C call turned into a full operating A/C unit with quick and professional service. Great customer service from Sunset and love their A BBB rating. It is well deserved. Thank you for great service and you are now on my speed dial. Thanks again Sunset !
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By Mary S. on 04/29/20
On time, quick Complete service with a Detailed report performed by a courteous technician - Sagar.

By Bradley H. on 04/29/20
Always quick reliable service. Always the most pleasant helpful Tech's.
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CALL TO SCHEDULE
239-693-9005

Select any employee to see all their reviews.

Kasey L
3 Years
Rating:
330 total reviews!
Grant W
17 Years
Rating:
138 total reviews!
Kaylynn L
Customer Service Rep.
8 Years
Rating:
(526 total reviews)
Shelbi P
Customer Service Rep.
5 Years
Rating:
(146 total reviews)
Lydia F
Customer Service Rep.
15 Years
Rating:
(132 total reviews)
Aliston D
15 Years
Rating:
(129 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Sunset Air and Home Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Sunset Air and Home Services. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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