More reviews = more visibility
Your rating and review count decide where you show up.
For home service companies, multi-location shops and franchises
More Google reviews. More calls. More jobs.
Home service companies that use ReviewBuzz get 3 to 4 times more Google reviews. Because of this, our clients show up more often when customers ask Google or AI who to hire. You pay less per call and your techs close more jobs in the home.
- Reviews credited to techs automatically. No names needed.
- Every location gets its own Google reviews.
- No long-term contracts required
- Free 30-day trial
- Live in your first week
Jessica M. · 2 days ago
Our technician was on time, professional and fixed the issue quickly. Highly recommend!
Google reviews
3–4xmore Google reviews,
Stuart Services
Stuart Services
↓ 80%cost per call, Stuart Services
↓ 38%cost per lead, Paff Electric
86%close rate, up from 77%, Stuart Services
15+
years serving home service pros22,000+
active field technicians4.7M+
reviews generatedTRUSTED BY MORE THAN 700 HOME SERVICE COMPANIES AND THE BRANDS THEY SELL.
10+ years
7 years
“More call volume, technicians with higher paychecks, more response from Google for a cheaper rate.”
Chris RaspinoOwner · Stuart Services“These reviews drive my personal income for my family. It’s that real.”
Jeremee EiserTechnician · Affordable Air“The best path to take care of your customers and recognize your team members.”
Nick WilliamsOwner · Paff Electric and Solar
Built in the field. Not in a boardroom.
Not a software guy.
A contractor who built software.
“I ran a home service company in San Diego for 20 years. I started with one truck and grew to 30 with no outside money, and I grew it on reviews and referrals. I built ReviewBuzz for my own shop. My friends wanted it too, so I sold the company to do this full-time.”
— Mike Montano, Founder · Author of Remarkable!
We help you
reduce your
marketing costs.
Paid search keeps getting more expensive. Reviews make your listing more trusted on Google and in AI answers, so more customers call you without an ad in between.
Lead costs have nearly doubled since 2021.Reviews bring marketing costs down.
HVAC Industry
cost per lead
$65→$129
20212025
Stuart Services
cost per call
$200+→$41
About 80% less
Cost per call · Stuart Services
$200+ → $41
⅓ less spent on PPC
“It’s the best money we’ve spent on marketing.”
— Chris Raspino, Owner, Stuart Services, New Orleans
See the case studyCost per lead · Paff Electric and Solar
−38%/lead
Over ⅓ less per lead
“Yes, without a doubt.”
Nick Williams, Owner, when asked if more reviews brought higher-quality leads.
See the case studyWe help you
increase your close rates.
Homeowners don't buy from quotes. They buy from people they trust. HeroHub and TeamHub help your technicians build that trust by showcasing their personal portfolio of real reviews they've earned from happy customers. It's proof of who they are and the quality of their work, right at the kitchen table, before the price ever comes out.
Get to “yes” with proof before you give the price.
CLOSE RATE · STUART SERVICES
77%→86%
“It has changed the culture, the feel, the call count, the customer’s response, and the ease of use on the calls we’re getting.”
See the case studyHeroHub
TeamHub
The new word of mouth
Homeowners are asking AI who to call. Reviews give it a reason to say your name.
When a homeowner asks ChatGPT or Google’s AI who to hire, the businesses named first consistently have more reviews.
Book a demoIn AI searches, companies with more reviews are recommended more often.
1
Quillmoor Heating & Air
342 reviews
2
Brindlecrest Mechanical
261 reviews
3
Tallowmere Air
195 reviews
How it works
Automation gets you started. Your techs get you the big jump.
Your team is rewarded for asking on every call. No quotas, no scripts, and never for getting their name in a review.
Learn more about how it works →Share of customers who leave a review — automated vs. in-person
Automated text and email
~10%
Tech asks in person: about one review for every two asks
up to 50%
Why reviews come first
On Google’s Local Services Ads, reviews decide who gets the calls.
Google ranks LSAs on three things. Reviews are the one you control, and the other two only pay off once customers trust what they see.
You can’t outspend the private equity shops, but you can out-review them.
More reviews, more visibility, more profit
▲ Reviews
▼ Lead cost
More visibility = lower lead costs
Top local listings get more calls and spend less on LSA leads.
$$$
▲ Profit
Lower-cost leads = more profit
Reduced advertising budget means a more profitable business.
Other tools send texts.
ReviewBuzz gets your techs asking.
| What you get | ReviewBuzz | Typical review tool |
|---|---|---|
| The basics everyone has | ||
| Automated review requests by text and email | Yes | Yes |
| Alerts and reply tools for negative feedback | Yes | Yes |
| Customer surveys and a reporting dashboard | Yes | Yes |
| What gets you to 3–4x | ||
| TapTools: BuzzButtons, Cards and Badges for in-person asks, with QR backup | Yes | No |
| HeroHub: a review portfolio every tech shows in the home | Yes | No |
| BuzzMaps: each tech’s reviews pinned across their service area | Yes | No |
| Leaderboards, recognition and a rewards catalog for the ask | Yes | No |
| Tech training, turnkey onboarding for new hires, and a dedicated success coach | Yes | No |
Compared with publicly available product information, July 2026.
Frequently asked questions
What is ReviewBuzz?
ReviewBuzz is review and customer satisfaction software for home service companies and franchises. It gets them 3 to 4 times more Google reviews by combining automated requests with tools that help technicians ask in person.
What response rate do review requests get?
Automated text and email requests get about 10% of customers to leave a review. When technicians ask in person, it can reach 50%, or about one review for every two asks.
Do Google reviews affect Local Services Ads?
Yes. Your review rating and count help decide where your Local Services Ad ranks, and higher-ranked ads show first to customers searching nearby.
Do reviews matter for AI search?
Yes. Tools like ChatGPT and Google’s AI answers look at reviews when suggesting local businesses, so more recent, detailed reviews help you show up there too.
Can I reward technicians for getting reviews?
Rewarding techs for getting their name mentioned in reviews breaks Google’s 2026 guidelines, and those reviews can be deleted. ReviewBuzz rewards techs for asking on every call and never requires names.
How do franchises keep reviews on the right location?
ReviewBuzz sends each review request to the Google profile for the location where the job happened. Techs don’t have to choose, so reviews don’t land on the wrong profile.
How long does setup take?
Automated requests go live in the first week, and nothing changes for your team on day one. Techs start asking in person when you’re ready.
How much does ReviewBuzz cost?
$250/mo + $25/mo per field employee. Office staff, managers and owners are free. You only pay for the techs who ask for reviews. No long-term contracts are required, and every plan starts with a free 30-day trial.
Who uses ReviewBuzz?
About 700 home service companies. Lennox pays ReviewBuzz to help its dealers look better online, Carrier uses it to measure dealer performance, and it is an official Nexstar vendor.
Spend less getting the call. Get found more.
Close more of the calls you get.
Bring your numbers. We’ll show you what more reviews would save on marketing and add to your close rate, so whoever signs off has the math.
Book a demo- No long-term contracts required
- Free 30-day trial
- Free copy of Remarkable!